The Community Relations Service (CRS) is the Justice Department's "Peacemaker" for community conflicts arising from identity-based disputes. CRS' mission is to provide violence prevention and conflict resolution services to diverse community stakeholders. CRS provides facilitated dialogue, mediation, training, and consultation to assist these communities to come together, develop solutions to the conflict, and enhance their capacity to independently prevent and resolve future conflict.
Summary
The Community Relations Service (CRS) is the Justice Department's "Peacemaker" for community conflicts arising from identity-based disputes. CRS' mission is to provide violence prevention and conflict resolution services to diverse community stakeholders. CRS provides facilitated dialogue, mediation, training, and consultation to assist these communities to come together, develop solutions to the conflict, and enhance their capacity to independently prevent and resolve future conflict.
Salary range: Dallas, TX 156,151-191,900; Denver, CO 159,806 - 191,900;
Pay scale & grade
GS 15
Locations
1 vacancy in the following locations:
Denver, CO
Dallas, TX
Remote job
No
Telework eligible
Yes—You will be required to report to your assigned duty location as determined by agency policy.
Travel Required
50% or less - You may be expected to travel for this position. This position generally requires up to 25% travel but may be exceed that if tensions or conflicts occur.
This position is being advertised under delegated examining procedures and is open to all U.S. Citizens. Preference for eligible veterans will be applied.
This announcement is posted for the Dallas, Texas area, and will close on 11:59pm on the specified closing date.
The Regional Director position in the Denver, Colorado or Dallas, Texaslocations has a selective factor requirement that must be met in order to be selected.
Ability to speak Spanish with sufficient structural accuracy and vocabulary to participate effectively in most formal and informal conversations on practical, social, and professional topics. This requirement is ONLY considered for the position in Dallas, TX or Denver CO.
The incumbent serves as Regional Director for very broad programs of significant interest to the public and the Government. Makes recommendations for the improvement of functional responsibilities between agencies, the community, and state and local representatives in regard to significant changes in program direction or policy related to major national issues. The findings and recommendations may result in substantial redirection of Federal efforts or policy related to major national issues relating to resolving, preventing disputes, disagreements or difficulties stemming from discriminatory practices. Results of work are critical to the mission of the DOJ or affect large numbers of people on a long term, continuing basis.
The duties and responsibilities of Regional Director generally include, but are not limited to, the following:
Establishes and maintains liaison with top executives and officials of major local and state organizations and agencies which share an interest in and capacity for assisting in conflict resolution and preventive work.
Represents the Director in high level meetings, negotiations, and liaison activities with officials of the Department of Justice, Federal agencies, State local government, and private institutions.
Provides leadership, direction, and oversight for a Regional Office and coordinates all Regional Program Operations within the area of geographic responsibility, manages agency crisis response within the region, and directs the Region's response to situations requiring agency response due to rising tension in an area.
Provides leadership, direction, and oversight for the planning, development, implementation and delivery of program services in terms of compliance with policies and procedures, reporting requirements, attainment of standards of quality, and consistency with goals and objectives.
Responsible for planning, conducting, and reviewing major projects designed to identify, clarify, and make recommendations concerning major national civil rights policies, problems, and/or issues as well as complex mediation, negotiation, and conciliation methods and techniques.
Leads or serves on committees, task forces, and projects designed to improve or promote Community Relations Service (CRS) programs and services throughout the Department and across external agencies.
Leads, manages, and directs all casework in the region and approves movement of cases from one phase to another.
Negotiates matters that involve multiple, broad and complex issues which require the incumbent to shift from issue to issue and consider trade-offs between various issues.
Interacts with other managers and supervisors throughout the organization to identify, coordinate, and resolve issues crossing organizational lines.
You will be required to complete a pre-employment security investigation and background check which includes a drug screening.
You may be required to complete a one-year probationary period.
Selective Service registration is required for males born on, or after, December 31st 1959. Those not registered should have an approved exemption on file.
You must meet all eligibility requirements by the closing date of this announcement and continue to meet these requirements throughout the hiring process. Offers can be rescinded if requirements are not met.
Additional selections may be made from this announcement, at any time, if openings occur in other offices serviced by Justice Management Division, HR Operations.
Financial Disclosure: If selected, you may be required to disclose financial information in accordance with DOJ and Federal ethics guidelines.
A USA Hire assessment is required. An email will be sent with additional information after you submit your application. You will have 48 hours from the closing date of this announcement to complete the assessment.
COVID vaccination status may be requested for the purposes of implementing workplace safety protocols.
Physical Demand - You will be required to be active and mobile for long periods during activities, such as demonstrations and responses to civil disturbances.
Work Condition - You may be subjected to moderate risk, such as dealing with persons who are stressed, hostile, or mentally unstable, and may work in public venues, such as parks, stadiums, or streets.
Position requires availability for significant and frequent travel, sometimes on short notice for response to high level community tension and/or civil disorder. Generally requires up to 25% travel but may exceed if tensions or conflicts occur.
The incumbent must possess a valid driver's license and operate government motor vehicles in accordance with all applicable government regulations.
Qualifications
To qualify for the position of Regional Director, (GS-0101-15), you must meet the basic qualification requirements listed below AND possess the required specialized experience specific to this series and grade.
Basic Requirement
A. Degree: Bachelor's degree or higher that included at least 24 semester hours of course work in a major field of study or specific course requirements in the behavioral or social sciences, or a degree in a related discipline appropriate to the position. (NOTE: You must provide a copy of your transcripts)
OR
B. Combination of Education and Experience: A combination of education and experience that included at least 24 semester hours of course work in the behavioral or social sciences that provided the applicant with knowledge of the behavioral or social sciences equivalent to a major in the field. (NOTE: You must provide a copy of your transcripts)
OR
C. Experience: Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
In addition to the Basic Requirement above, you must meet the Selective Placement Factor and Minimum Qualifications below.
SELECTIVE PLACEMENT FACTOR:
Ability to speak Spanish with sufficient structural accuracy and vocabulary to participate effectively in most formal and informal conversations on practical, social, and professional topics. This requirement is ONLY considered for the position in Dallas, TX or Denver, CO.
Specialized Experience for Regional Director GS-0101-15:
For the GS-15, you must have one year of experience at a level of complexity and responsibility equivalent to the GS-14 grade in the federal service. To qualify at the GS-14 grade, your resume must show experience in at least two of the following:
Substantial leadership experience in the resolution of conflicts based on race, color, and national origin and a working knowledge of and relational network within communities protected under the Shepard Byrd Hate Crimes Prevention Act (religion, gender, gender identity, sexual orientation, disability).
Extensive experience providing expert assessment of community civil rights conflicts with relevant principals such as mayors, U.S. Attorneys, city council members, police chiefs, or school superintendents.
Experience as the principal representative of an organization in widely attended forums and public engagements including speeches, media interviews, panels, and conferences on subject matter related to civil rights and hate crime prevention.
For the GS-15, you must meet the qualification requirement using experience alone, no substitution of education for experience is permitted.
You MUST meet all qualification requirements by the closing date of this announcement, 04/08/2024.
Your resume must support your responses to the questionnaire and qualification requirements. Failure to do so may result in an ineligible rating.
See the Required Documents section for important notes about what must be included in your resume.
After you submit this application, you will receive an e-mail informing you that a USA Hire assessment is required of you. You will have 48 hours from the closing date of this announcement (04/08/2024) to complete the assessment as this assessment is part of your application.
Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelors or higher degree that included a major field of study in behavioral or social science; or related disciplines appropriate to the position such as psychology, sociology, anthropology and conflict/dispute resolution majors. (Must submit transcripts)
OR
Combination of Education and Experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. (Must submit transcripts)
OR
Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. (This must be demonstrated in your resume)
If you are relying on your education to meet basic qualification requirements:
Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
SELECTIVE SERVICE: If you were born male, on or after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. Additional information: www.sss.gov.
REASONABLE ACCOMMODATION REQUEST: DOJ policy can be found at: https://www.justice.gov/jmd/eeos/manual-and-procedures-providing-reasonable-accommodation. If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please see the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire
COVID-19 Vaccination: 1. To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement Safer Federal Workforce Task Force 2 pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a Federal job announcement includes the requirement that applicants must be fully vaccinated against COVID-19 pursuant to Executive Order 14043, that requirement does not currently apply. Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine. 2. Due to COVID-19, if selected, you may be expected to telework for an undefined period under the Department's evacuation authority, even if your home is located outside the local commuting area. Employees in this status may be notified of a requirement to report in person to the component workplace with an advance notice of not less than 30 days. Prior to a requirement to report to the workplace, employees may be eligible to request to continue to telework one or more days a pay period depending upon the terms of the component's telework policy.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application will be evaluated and rated under DOJ's Category Rating and Selection Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are basically qualified for this job, your resume and supporting documentation will be compared to your responses on the Occupational Questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If it is determined you meet minimum qualification requirements, your application will then be placed in one of three categories: Best Qualified, Highly Qualified, or Qualified. Within these categories, applicants eligible for Veterans' Preference will receive selection priority over non-veteran preference eligibles.
When addressing the specialized experience statement, applicants must present evidence of the experience in their resume. If the specialized experience statement is repeated, in the applicant's resume, Human Resources will deem the applicant as ineligible.
Your qualifications will be evaluated on the following competencies (knowledge, skills, and other characteristics):
Conflict Management
External Awareness
Leadership
Organizational Awareness
Partnering
In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.
Career Transition Programs (CTAP or ICTAP): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must:
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Documentation requirements may vary from applicant to applicant based on your eligibility claims.
For example, Veteran documents would be required only from applicants claiming Veteran's Preference. It is your responsibility to carefully review the list of document descriptions below, to see which documents are required for your application.
ALL APPLICANTS: You must submit a detailed resume containing the following pieces of information for each job entry listed in your employment history:
Official position title,
Employer name and contact information,
Start and end dates (including month and year),
A detailed list of duties & accomplishments,
Your grade/step achieved, and
The number of hours worked per week (or indicate full-time).
If you're unsure about what to include in your resume, please review the USAJOBS Resume Writing Tutorial on YouTube. You are encouraged to use the USAJOBS Resume Builder, as this will ensure you're including everything that is required.
When claiming a Veteran's Preference, you must submit your last DD-214 (Certificate of Release or Discharge from Active Duty) form, specifically the Member #4 Copy, indicating dates and character of service and discharge type.
If you are the qualifying parent or spouse of a disabled, deceased, or deployed Veteran, and are seeking a derived preference eligibility, you must submit appropriate supporting documentation such as the Veterans DD-214, SF-15, VA Letter, and/or Permanent Change of Station (PCS) orders. See Veteran Family Preference for more information.
For more information on each type of Veterans Preference, and the documentation required for each, see FedsHireVets.
If you are a displaced Federal employee claiming eligibility under CTAP or ICTAP:
You must submit your separation notice or agency RIF letter from your agency.
If you have not yet been separated, you can provide the letter of intent to separate you from the agency because of reduction-in-force.
If you are using education to qualify for this position, or education is required:
You must submit a transcript, which may be unofficial, as long as it contains a full listing of courses, credit earned, grade and grade-point-average, subject area, degree(s) earned, and dates of award.
Your transcript must come from a nationally-accredited educational institution recognized by the Department of Education.
Please do not submit electronic transcripts with documentation security protection, these may prevent our application system from accepting and processing the document.
Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online assessment and submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 04/08/2024 to receive consideration. The application process is as follows:
To begin the application process, click the Apply Online button
Answer the questions presented in the application and attach all necessary supporting documentation.
Click the Submit Application button prior to 11:59PM (ET) on 04/08/2024.
After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you via email notification. The email may be routed to your "Spam" or "Junk" folder.
Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the Additional Application Information page that can be located in the application record in your USAJOBS account.
To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (https://my.usajobs.gov/Account/Login). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: https://my.usajobs.gov/Account/Login. All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application, including the invitation to take the USA Hire assessment. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/
Community Relations Service
2 Constitution Square
145 N Street NE
Room 9W.300
Washington, DC 20530
US
Next steps
Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA).
Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
To be considered for the position, you must meet all qualifications.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Documentation requirements may vary from applicant to applicant based on your eligibility claims.
For example, Veteran documents would be required only from applicants claiming Veteran's Preference. It is your responsibility to carefully review the list of document descriptions below, to see which documents are required for your application.
ALL APPLICANTS: You must submit a detailed resume containing the following pieces of information for each job entry listed in your employment history:
Official position title,
Employer name and contact information,
Start and end dates (including month and year),
A detailed list of duties & accomplishments,
Your grade/step achieved, and
The number of hours worked per week (or indicate full-time).
If you're unsure about what to include in your resume, please review the USAJOBS Resume Writing Tutorial on YouTube. You are encouraged to use the USAJOBS Resume Builder, as this will ensure you're including everything that is required.
When claiming a Veteran's Preference, you must submit your last DD-214 (Certificate of Release or Discharge from Active Duty) form, specifically the Member #4 Copy, indicating dates and character of service and discharge type.
If you are the qualifying parent or spouse of a disabled, deceased, or deployed Veteran, and are seeking a derived preference eligibility, you must submit appropriate supporting documentation such as the Veterans DD-214, SF-15, VA Letter, and/or Permanent Change of Station (PCS) orders. See Veteran Family Preference for more information.
For more information on each type of Veterans Preference, and the documentation required for each, see FedsHireVets.
If you are a displaced Federal employee claiming eligibility under CTAP or ICTAP:
You must submit your separation notice or agency RIF letter from your agency.
If you have not yet been separated, you can provide the letter of intent to separate you from the agency because of reduction-in-force.
If you are using education to qualify for this position, or education is required:
You must submit a transcript, which may be unofficial, as long as it contains a full listing of courses, credit earned, grade and grade-point-average, subject area, degree(s) earned, and dates of award.
Your transcript must come from a nationally-accredited educational institution recognized by the Department of Education.
Please do not submit electronic transcripts with documentation security protection, these may prevent our application system from accepting and processing the document.
Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online assessment and submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 04/08/2024 to receive consideration. The application process is as follows:
To begin the application process, click the Apply Online button
Answer the questions presented in the application and attach all necessary supporting documentation.
Click the Submit Application button prior to 11:59PM (ET) on 04/08/2024.
After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you via email notification. The email may be routed to your "Spam" or "Junk" folder.
Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the Additional Application Information page that can be located in the application record in your USAJOBS account.
To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (https://my.usajobs.gov/Account/Login). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: https://my.usajobs.gov/Account/Login. All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application, including the invitation to take the USA Hire assessment. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/
Community Relations Service
2 Constitution Square
145 N Street NE
Room 9W.300
Washington, DC 20530
US
Next steps
Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA).
Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
To be considered for the position, you must meet all qualifications.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
