This position is located in the Department of Health and Human Services, Health Resources and Services Administration, headquartered in Rockville, Maryland.
Summary
This position is located in the Department of Health and Human Services, Health Resources and Services Administration, headquartered in Rockville, Maryland.
Federal career or career conditional employees in the competitive service; displaced Federal employees with CTAP or ICTAP eligibility; Military Spouses; individuals eligible for VEOA appointments; 30% disabled veterans; foreign service employees; national service (Peace Corps/VISTA); USPHS officers and officer candidates; certain former overseas employees; former employees with reinstatement eligibility; and individuals with disabilities.
Provides expert advice and leadership on a broad range of public health program and management initiatives related to federally funded capital infrastructure investments. Leads efforts to improve program effectiveness, business processes, and operational performance through strategic planning, critical analysis, resource management, policy development and implementation, stakeholder engagement, and customer-focused program management. Provides leadership direction and technical guidance in planning, directing, coordinating, monitoring, and evaluating capital investment programs and facility-related initiatives designed to strengthen health care access, capacity, and service delivery.
Initiates, develops, and coordinates crosscutting projects that address emerging and ongoing infrastructure, operational, and programmatic needs affecting health centers and the populations they serve. Oversees the review and evaluation of capital infrastructure activities, including facility construction, renovation, modernization, and related investments funded through federal grant programs. Serves as a senior consultant and liaison by providing expert advice, guidance, and coordination to internal and external stakeholders on program operations, capital project oversight, policy implementation, risk management, and compliance with applicable statutory and regulatory requirements.
OQI FTCA Director
Provides leadership and oversight for all aspects of the Federal Tort Claims Act (FTCA) program, ensuring ongoing compliance with FTCA deeming requirements for the Health Center Program. Oversees the preparation and submission of FTCA applications and renewals, evaluating and strengthening risk management and quality improvement systems, monitoring patient safety activities, conducting risk assessments, and ensuring the implementation of corrective actions when needed.
Implements medical malpractice risk reduction strategies, claims prevention, and compliance with FTCA-related policies and procedures. Oversees organizational patient safety and risk management programs, provides technical assistance to leadership and staff, and supports continuous improvement initiatives designed to reduce liability exposure, enhance patient safety outcomes, and maintain a culture of quality, accountability, and regulatory compliance throughout the Health Center Program. Working collaboratively with leadership, internal and external stakeholders to promote compliance, strengthen organizational performance, and support the delivery of safe, high-quality patient care.
OHCPM Program Coordination Deputy Division Director
Oversees a team responsible for coordination of health center and primary care service delivery program monitoring and technical assistance efforts. Supervises employees of various grade levels, providing both administrative and technical guidance. Managing project workflows, setting clear performance expectations, and regularly evaluating staff performance through formal and informal feedback. Resolves personnel issues, develops work improvement plans, and recommends personnel actions as needed to foster a productive and effective work environment.
The Deputy Director plays a critical role in coordinating program compliance and technical assistance activities across internal and external stakeholders, including HRSA, HHS, and other agencies. Provides expert advice on public health program operations, technical assistance and administrative management initiatives, guiding Division staff in planning, directing, and evaluating programs aimed at improving access to quality primary health care services. Designs and implements technical assistance strategies, disseminates program information, and ensures compliance with statutory, regulatory, and policy requirements to support the Bureau of Primary Health Care's mission.
OHCPM Strategic Support Deputy Director
Responsible for project management to assure measurable results to support achievement of the mission. Provides expert advice to the Division Director on a broad range of public health program and administrative management initiatives related to health care program operations. Provides leadership direction and technical guidance to Division staff in planning, directing, coordinating, monitoring and evaluating programs and initiatives that focus on improving the health of the nation's populations by ensuring access to comprehensive, quality primary health care services.
Supervises a group of employees performing work at various grade levels. Provides administrative and technical supervision. Performs the administrative and human resources management functions relative to the staff supervised. Establishes guidelines and performance expectations for staff members, which are clearly communicated through the formal employee performance management system. Observes staff performance; demonstrates and conducts work performance critiques.
Males born after December 31, 1959 must be registered or exempt from Selective Service - http://www.sss.gov
Suitable for federal employment
Meet time in grade restrictions by the closing date of the announcement
Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. All information concerning qualifications is subject to investigation.
Documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System.
All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.
All qualification requirements must be met by the closing date.
Financial disclosure statement may be required.
Probationary (or trial) period may be required.
Qualifications
WHAT WE ARE LOOKING FOR
Basic Qualifications:
Knowledge of organizational, operational, and programmatic concepts and practices applied by public, private, or nonprofit agencies and organizations engaged in public health or other health-related activities.
- Knowledge of the methods, processes, and techniques used to develop and deliver public health or health-related programs in State and local settings.
- Knowledge of a specialized public health program.
- Knowledge of, and skill in, the application of administrative or analytical methods and techniques necessary for working within the framework of a public health or related organization and carrying out specific program functions.
- Skill in oral and written communications, gathering and conveying information, making oral presentations, and preparing reports, correspondence, and other written materials.
AND
Minimum Qualifications: You must have one-year specialized experience to perform successfully the duties of the position. To be creditable, specialized experience must have been equivalent to at least the GS-14 grade level in the Federal service performing ALL of the following:
- Providing authoritative leadership and guidance on public health policies, initiatives, and issues to internal and external stakeholders.
- Analyzing existing or proposed systems, strategies, or services for the implementation and administration of public health programs.
- Monitoring public health programs underserved communities and vulnerable populations, including assessing and interpreting data related to the measurement of the outcomes of those programs.
- Interpreting health-related policies and legislation.
Documenting experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume.
Do not copy and paste the duties, specialized experience, or occupational application questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.
In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above.
Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited.
Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov.
Note: Applications can be accepted from students who expect to complete qualifying education within 9 months from the date of application. Education was completed successfully before the applicant can be appointed.
Additional information
THINGS YOU NEED TO KNOW
Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine.
Incentives may be authorized; however, this is contingent upon multiple factors, including funds availability. If authorized, certain incentives may require you to sign a service agreement to remain in the Federal government for a period of up to 3 years. Note: This statement does not imply nor guarantee an incentive will be offered and paid. Incentives may include the following: moving expenses, recruitment or relocation incentive; student loan repayment, superior qualifications appointment, creditable service for annual leave for prior non-federal work experience or prior uniformed military service, etc.
Bargaining Unit Position: No
Research position: No
Drug Screening Required: No
Applicants selected for this position will be subject to reasonable suspicion and post-accident drug testing upon hiring.
Career Transition Assistance Program/Interagency Career Transition Assistance Program (CTAP/ICTAP): For information on how to apply as an CTAP/ICTAP eligible see http://opm.gov/rif/employee_guides/career_transition.asp#ictap. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85.0 or above on the rating criteria for this position.
Reemployment Priority List (RPL): To receive selection priority for this position, individuals on the RPL must meet the qualification requirements, complete all required assessments and be rated as qualified. RPL candidates are ranked using Category Rating procedures.
Beginning January 1, 2010, agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this announcement. Evaluation will be based on your application materials (such as your resume and supporting documents), your responses to the application questionnaire, and the results of all required assessments.
Resume Requirement
Your resume must not exceed two (2) pages in length.
Basic Qualification Question
As part of the application process, you must answer a question addressing whether you meet the Basic Requirement for this position, as described in this announcement.
Minimum Qualification As part of the application process, you must answer a minimum qualification question addressing whether you meet the Specialized Experience required for this position, as described in this announcement.
HR Resume Review
Human Resource (HR) Specialists will review your resume to determine whether you meet the required Specialized Experience.
SME Resume Review
Subject Matter Experts (SMEs) will review your resume to determine whether you meet the required Specialized Experience.
SME Structured Interview
You may be invited to participate in a structured interview with one or more Subject Matter Experts (SMEs) to assess the required competencies for the position.
Applicants who successfully pass all of the assessment(s) may be referred to the Hiring Manager for consideration.
You must complete all required steps in the process, including submitting an application and resume and participating in the assessments, to be considered for this position.
Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s) of the location identified in this announcement. By applying, you agree to have your application shared with any interested selecting official(s) at HHS. Clearance of CTAP/ICTAP will be applied for similar positions across HHS.
In accordance with Executive Order 12564 of September 14, 1986, The Department of Health and Human Services (HHS) is A Drug-Free Federal Workplace. The use of illegal drugs, on or off duty, by Federal employees is inconsistent not only with the law-abiding behavior expected of all citizens, but also with the special trust placed in such employees as servants of the public.
PHS Commissioned Corps (CC) Officers: PHS Commissioned Corps (CC) Officers interested in performing the duties of this position within the Commissioned Corps may apply online to this announcement. Candidates will be referred as CC personnel and not as candidates for conversion to a permanent career or career-conditional appointment.
For Competitive Merit Promotion and Veterans Employment Opportunities Act (VEOA) Applicants: The highest rated candidates will be referred to the hiring agency.
For Noncompetitive Applicants: All qualified candidates will be referred to the hiring agency.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Submission of a resume alone IS NOT a complete application. You must provide a complete online Application Package which includes:
Resume must not exceed two (2) pages and must support responses to the online application. Failure to submit a resume and all required documentation identified in this announcement may result in removal from further consideration. Use of the USAJOBS Resume Builder is encouraged to ensure all required information is included. Resumes must include duties, accomplishments, related skills, and start and end dates (month/day/year) for each position. Full-time employment will be assumed unless otherwise indicated; part-time experience will be prorated. Incomplete information may affect eligibility or rating.
SF-50 (Notification of Personnel Action) - documentation supporting eligibility. If submitting a copy of your SF-50, or equivalent, submit one that shows the effective date of current position, the full performance level, career or career conditional tenure and status in the competitive service.
Other Supporting Documents, as applicable:
College transcripts, if qualifying all or in part based on education
RPL Documentation: Candidates must submit all documents required to demonstrate that they meet the qualifications of the position
If separated due to Reduction in Force (RIF):
Most recent SF-50, or equivalent, that shows position occupied; tenure; grade and step; salary; and full performance level
SF-50 showing Separation - RIF. If not available, submit official documentation of Reduction in Force (RIF) separation notice or a proposed removal/separation notice
Latest performance rating showing rating score
If separated due to Compensable Injury:
Most recent SF-50, or equivalent, that shows position occupied; tenure; grade and step; salary; and full performance level
SF-50, which shows separation, or SF-50 showing acceptance of position at a lower grade or pay level in lieu of separation
Notification from the Office of Workers' Compensation Programs, Department of Labor, that injury compensation benefits have ceased or will cease
Latest performance rating and rating of record (if separate documents) showing rating score
CTAP/ICTAP
RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement
SF-50, showing positions, grade level, and duty location, and/or Agency certification of inability to be placed through RPL, etc
Latest performance appraisal including rating
Documentation from your agency showing current promotion potential
Military Spouse Documentation Overseas Military Spouse: Copy of Military sponsor's PCS orders and a valid marriage certificate or other documentation verifying marriage. If applicable, a copy of most recent SF-50
Certain Military Spouse: For all categories below, a valid marriage certificate or other documentation verifying marriage. Additional supporting documentation requirements differ for each category
Spouse of a service member on active duty, you are required to submit a copy of the service member's current orders or a Statement of Service letter. The Statement of Service must be signed by the adjutant, personnel officer, or commander of the service member's unit or higher headquarters, AND the Statement of Service letter must include dates of active-duty service. For current federal employees, submit a copy of the most recent SF-50
Spouse of a service member who incurred a 100% disability because of the service member's active duty service, you are required to submit a copy of your spouse's DD-214 and a copy of documentation from the Department of Veteran's Affairs or the Department of Defense indicating the service member has a disability rating of 100% due to a service connected disability
Spouse of a service member who was killed while on active duty, submit a copy of the spouse's DD-1300 documenting the service member was killed while on active duty and a statement certifying that you have not remarried
PHS Commissioned Corps Personnel: You must provide a copy of your current personnel orders and/or other supporting documentation to be referred as CC.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.
Resumes must not exceed two (2) pages in length. Application requirements are clearly stated in this Job Opportunity Announcement. Failure to submit a resume and any other required documentation identified in this announcement will result in removal from further consideration.
*To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
*Click the Submit My Answers button to submit your application package.
*It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USAJOBS account at https://my.usajobs.gov/Account/Login, select the Application Status link, and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account at https://my.usajobs.gov/Account/Login and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
The complete Application Package must be submitted by 11:59 PM (EST) on 08/03/2026.
Health Resources and Services Administration
5600 Fishers Lane
Rockville, MD 20857
US
Next steps
Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. The best qualified candidates will be referred to the hiring manager for further consideration and possible interview. We expect to make a selection within 45 days of the closing date of this announcement.
You will receive notice via email or by mail, if no email address was provided by you during the application process, once this process is completed (generally 4-6 weeks).
You will be required to submit official documentation prior to appointment. The agency will then verify the information provided on your application (i.e., degree, veterans' preference, disability, etc.).
HHS has a Critical Preparedness and Response Mission: we protect the American people from health threats, research emerging diseases, and mobilize public health programs with domestic and international partners. HHS' 24/7 Secretary's Operations Center (SOC) unites highly trained experts, well established processes, and state-of-the-art technology to coordinate resources and information as HHS responds to emergencies worldwide.
Every HHS employee has a role in supporting public health emergency management, whether through voluntary temporary assignments to emergency responses or sustaining other HHS programs and activities while colleagues respond.
In addition to their everyday work, HHS offers employees the opportunity to contribute their unique skills through voluntary temporary assignments to humanitarian emergencies or Departmental priorities countering new and emerging health, safety, and security threats.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Submission of a resume alone IS NOT a complete application. You must provide a complete online Application Package which includes:
Resume must not exceed two (2) pages and must support responses to the online application. Failure to submit a resume and all required documentation identified in this announcement may result in removal from further consideration. Use of the USAJOBS Resume Builder is encouraged to ensure all required information is included. Resumes must include duties, accomplishments, related skills, and start and end dates (month/day/year) for each position. Full-time employment will be assumed unless otherwise indicated; part-time experience will be prorated. Incomplete information may affect eligibility or rating.
SF-50 (Notification of Personnel Action) - documentation supporting eligibility. If submitting a copy of your SF-50, or equivalent, submit one that shows the effective date of current position, the full performance level, career or career conditional tenure and status in the competitive service.
Other Supporting Documents, as applicable:
College transcripts, if qualifying all or in part based on education
RPL Documentation: Candidates must submit all documents required to demonstrate that they meet the qualifications of the position
If separated due to Reduction in Force (RIF):
Most recent SF-50, or equivalent, that shows position occupied; tenure; grade and step; salary; and full performance level
SF-50 showing Separation - RIF. If not available, submit official documentation of Reduction in Force (RIF) separation notice or a proposed removal/separation notice
Latest performance rating showing rating score
If separated due to Compensable Injury:
Most recent SF-50, or equivalent, that shows position occupied; tenure; grade and step; salary; and full performance level
SF-50, which shows separation, or SF-50 showing acceptance of position at a lower grade or pay level in lieu of separation
Notification from the Office of Workers' Compensation Programs, Department of Labor, that injury compensation benefits have ceased or will cease
Latest performance rating and rating of record (if separate documents) showing rating score
CTAP/ICTAP
RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement
SF-50, showing positions, grade level, and duty location, and/or Agency certification of inability to be placed through RPL, etc
Latest performance appraisal including rating
Documentation from your agency showing current promotion potential
Military Spouse Documentation Overseas Military Spouse: Copy of Military sponsor's PCS orders and a valid marriage certificate or other documentation verifying marriage. If applicable, a copy of most recent SF-50
Certain Military Spouse: For all categories below, a valid marriage certificate or other documentation verifying marriage. Additional supporting documentation requirements differ for each category
Spouse of a service member on active duty, you are required to submit a copy of the service member's current orders or a Statement of Service letter. The Statement of Service must be signed by the adjutant, personnel officer, or commander of the service member's unit or higher headquarters, AND the Statement of Service letter must include dates of active-duty service. For current federal employees, submit a copy of the most recent SF-50
Spouse of a service member who incurred a 100% disability because of the service member's active duty service, you are required to submit a copy of your spouse's DD-214 and a copy of documentation from the Department of Veteran's Affairs or the Department of Defense indicating the service member has a disability rating of 100% due to a service connected disability
Spouse of a service member who was killed while on active duty, submit a copy of the spouse's DD-1300 documenting the service member was killed while on active duty and a statement certifying that you have not remarried
PHS Commissioned Corps Personnel: You must provide a copy of your current personnel orders and/or other supporting documentation to be referred as CC.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.
Resumes must not exceed two (2) pages in length. Application requirements are clearly stated in this Job Opportunity Announcement. Failure to submit a resume and any other required documentation identified in this announcement will result in removal from further consideration.
*To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
*Click the Submit My Answers button to submit your application package.
*It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USAJOBS account at https://my.usajobs.gov/Account/Login, select the Application Status link, and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account at https://my.usajobs.gov/Account/Login and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
The complete Application Package must be submitted by 11:59 PM (EST) on 08/03/2026.
Health Resources and Services Administration
5600 Fishers Lane
Rockville, MD 20857
US
Next steps
Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. The best qualified candidates will be referred to the hiring manager for further consideration and possible interview. We expect to make a selection within 45 days of the closing date of this announcement.
You will receive notice via email or by mail, if no email address was provided by you during the application process, once this process is completed (generally 4-6 weeks).
You will be required to submit official documentation prior to appointment. The agency will then verify the information provided on your application (i.e., degree, veterans' preference, disability, etc.).
HHS has a Critical Preparedness and Response Mission: we protect the American people from health threats, research emerging diseases, and mobilize public health programs with domestic and international partners. HHS' 24/7 Secretary's Operations Center (SOC) unites highly trained experts, well established processes, and state-of-the-art technology to coordinate resources and information as HHS responds to emergencies worldwide.
Every HHS employee has a role in supporting public health emergency management, whether through voluntary temporary assignments to emergency responses or sustaining other HHS programs and activities while colleagues respond.
In addition to their everyday work, HHS offers employees the opportunity to contribute their unique skills through voluntary temporary assignments to humanitarian emergencies or Departmental priorities countering new and emerging health, safety, and security threats.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
