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Public Safety Dispatcher

Department of the Interior
National Park Service
Denali National Park and Preserve

Summary

Career-Seasonal appointments are permanent positions and include the same benefits as Career appointments, but do not provide work on a year-round basis. For these vacancies, one position will work from mid-March through late December. The other position will work late December through early October. These positions will be in a non-pay status for the remainder of the year.

Overview

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Accepting applications
Open & closing dates
05/06/2026 to 05/20/2026
Salary
$24.60 - $39.36 per hour

An additional 3% cost of living allowance (COLA) will be added to the salary above. Pay is subject to annual review and adjustment.

Pay scale & grade
GS 6 - 8
Location
2 vacancies in the following location:
Denali Park, AK
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Appointment type
Permanent
Work schedule
Full-time - Career seasonal: subject to periods of non-pay.
Service
Excepted
Promotion potential
8
Job family (Series)
Supervisory status
No
Security clearance
Other
Drug test
Yes
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
AK-1537-DENA-26-12951996-LH
Control number
868060400

This job is open to

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Clarification from the agency

This position is being filled using the Alaska National Interest Lands Conservation Act (ANILCA) local hiring authority (16 USC 3198). Any U.S. Citizen who has acquired special knowledge or expertise regarding the natural or cultural resources of Denali National Park and Preserve, by reason of having either lived or worked in or near the unit may apply. See Qualifications section for eligibility requirements.

Duties

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This is an excepted service appointment, that confers competitive status after two years and upon meeting all performance and OPM qualification requirements.

This position is located in Denali National Park and Preserve in the Visitor and Resource Protection Division.

Duties include but are not limited to the following:

  • Performs dispatch and call-taking services for a wide variety of complex public safety-related incidents and operations. As an advanced senior dispatcher serving in a complex dispatch environment, provides training to lower-graded and/or new dispatchers and informs them on proper procedures as required.
  • Operates a multi-frequency radio console for multi-units and areas. Prioritizes radio traffic and related communications. Serves as primary point of contact for Law Enforcement and other public safety responders. Provides training to new employees.
  • Accesses, analyzes, and utilizes information from a variety of national, state, or local law enforcement-related computer databases/systems/networks. As an advanced senior dispatcher, works with dispatchers, technicians, and others on troubleshooting computer network outages that do not respond to standard solutions. At the higher grade levels, provides technical guidance, orientation, and training to new employees or lower-level dispatchers.
  • Assists law enforcement officers with investigations and court document preparation.
  • Performs records management duties including maintenance of incident logs, data-entry, quality control, and preparation of statistical reports.

At the GS-2151-06 level, the duties are designed to prepare the selectee for higher-level assignments, and as such the selectee will receive detailed instructions and specific deadlines, will have examples to follow, and work will be subject to review while in progress.

At the GS-2151-07 level, the duties are designed to prepare the selectee for the highest-level assignments. Selectee will be expected to work more independently while still receiving instructions and specific deadlines. Selectee's work will be subject to review at a decreased interval.

At the GS-2151-08 level, the selectee is expected to work independently with minimal instruction and review. The selectee is expected to train others and take initiative on projects.

Duties will be developmental in nature when filled below the full performance level. Promotion to the full performance level is neither guaranteed nor implied and will be based solely on your ability to satisfactorily perform the work of the position, existing work at the higher grade level, and recommendation by the position's supervisor.

Hourly Rate Pay Range by Grade:
GS-06 steps 1 to 10: $24.60 to $31.98 per hour + COLA
GS-07 steps 1 to 10: $27.34 to $35.54 per hour + COLA
GS-08 steps 1 to 10: $30.28 to $39.36 per hour + COLA
Cost of Living Allowance (COLA) for this duty station is 3%

Please visit find a park for additional park information.

Requirements

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Conditions of employment

  • U.S. Citizenship required.

  • Appointment subject to background investigation and favorable adjudication.

  • Meet Selective Service Registration Act requirement for males.

  • Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.

  • You will be required to submit to a drug test and receive a negative drug test result prior to appointment. In addition, this position is subject to random testing for illegal drug use.

  • Position designated essential; selectee may be required to work during emergencies.
  • All public safety dispatch personnel must have access to the Alaska Public Safety Information Network (APSIN) and National Crime Information Center (NCIC) systems to perform job duties. Therefore, must not have been convicted of a misdemeanor or felony.

  • Familiarity with basic computer operating systems and ability to type at least 40 words per minute.

  • Eligible for conversion to competitive service after two years and upon meeting all requirements.

  • You may be required to work on-call, evenings, weekends, holidays, overtime and shift work.

  • Applicants must be at least (1) 18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program.


*Additional Requirements located under qualifications*

Qualifications

Requirements Continued...

As a condition of employment for accepting this position, you will be required to serve a 2-year trial period during which your fitness and whether your continued employment advances the public interest will be evaluated.

This trial period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider:

  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated.

Upon completion of your trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

All qualifications must be met by the closing date of this announcement 05/20/2026 unless otherwise stated in this vacancy announcement.

SELECTIVE FACTORS:
This position performs as a Dispatcher providing public safety dispatch operation in a complex environment and must be able to obtain and maintain access for both the Alaska Public Safety Information Network (APSIN) and National Crime Information Computer (NCIC) systems, both of which require that the incumbent cannot have been convicted of a felony or a misdemeanor.

-AND-

This position requires a typing proficiency of at least 40 words per minute. You must self-certify your ability to type at least 40 words per minute during the application process. Candidates that do not meet this requirement by close of this announcement will receive no further consideration for this position. If after certification of typing skills, it is determined the incumbent does not have or maintains at least a proficiency of 40 words per minute or higher, the incumbent may be removed for a failure to maintain a condition of employment. Also, please list your typing speed in your resume.

-AND-

ELIGIBILITY REQUIREMENTS:
Special knowledge or expertise concerning the park's or preserve's natural and/or cultural resources and the management thereof is required. Local knowledge of the resources and the typical conditions that affect the work to be accomplished will be applied in the performance of duties.

-AND-

To be eligible your resume must clearly show periods of time having lived or worked in or near the area of consideration. The area of consideration can be found in the below paragraph:

Areas considered "near" Denali National Park and Preserve include only: Anderson, Cantwell, Chulitna, Clear, Curry, Denali Park, Ferry, Healy, Kantishna, Lake Minchumina, McKinley Village, Nenana, Nikolai, Petersville, Talkeetna, Tanana, Telida, and Trapper Creek.

-ALSO-

The following are the competencies identified for this position. Applicants are not required to address these competencies in a separate document but are encouraged to include in their resumes experience related to these competencies:
  1. Knowledge of basic law enforcement, fire, and emergency medical care and resource operation.
  2. Ability to use or learn complex computer systems and equipment and to use public safety dispatching equipment.
  3. Ability to maintain and safeguard confidential information and files.
  4. Specialized knowledge of Alaska in relation to the park you lived near or in.
  5. GS-07 position: Ability to perform public safety dispatching duties.
  6. GS-08 position: Ability to perform public safety dispatching duties, train others performing public safety dispatching, work independently, and take initiate on projects relating to public safety dispatching, and emergency services.

Education

There is no substitution of education for the required special knowledge or expertise concerning the park's or preserve's natural and/or cultural resources and the management thereof as outlined in this announcement.

Additional information

A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay.

This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.

Government housing may be available for this position.

Alaska currently does not have a state income tax.

Travel, transportation, and relocation expenses will be paid if the person selected for the position is outside more than 50 miles from the Denali Park, AK duty station and is otherwise eligible for reimbursement of relocation expenses under the Federal Travel Regulations.

Physical Demands: Incumbent must function efficiently in a confined space for extended periods with no breaks and no opportunity to leave the confines of the Communications Center. The dispatcher is considered an "essential employee," meaning he/she is required to work most holidays, report for duty during adverse weather conditions, and be expected to work for long hours exceeding normally scheduled shifts in case of emergencies. Position is sedentary with high amounts of stress. Incumbent is subject to shift work, rotating shift work, and uncommon tours of duty. Work requires use of the voice in vocal communications for periods of hours at a time. Voice must be clear, audible, and tone effective with words plainly spoken and understandable. Incumbent must be able to hear clearly and discern a variety of audible communications and signals simultaneously. Incumbent must be able to read critical information from multiple sources, including computer screen, fax, and written log quickly and accurately. The work is of an emergency nature and is emotionally stressful. Incumbent must possess manual dexterity sufficient to operate computer terminals/keyboards and related equipment and to maintain written logs.

Work involves occasional lifting of boxes and supplies up to weights of 50 pounds.

Working Conditions: The work is normally performed in a well-lighted and temperature-controlled room. Noise levels are routinely high due to electronic equipment, telephones, radios, and other discussions ongoing in the performance of duties. The setting is typically confined and secure, and entrance and egress is controlled.

During the training period and/or on other occasions, the incumbent will be assigned to accompany field law enforcement personnel in patrol vehicles to learn or gain a more detailed familiarization with agency field operating procedures and jurisdictional boundaries.

Incumbent may not leave the center unless relieved by another qualified dispatcher.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents, responses to the questions in the assessment). If your application package does not clearly reflect having lived / worked within the area of consideration, does not clearly reflect special knowledge of the natural and/or cultural resources of the park or preserve, or if you fail to submit all required documentation, you will be rated 'ineligible' or 'not qualified'.

Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. You may only submit one resume. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed.

National Park Service

Agency contact information

Laura Lasell
Email
laura_lasell@ios.doi.gov
Address
Alaska Regional Office
240 W 5th Avenue
Anchorage, AK 99501
US

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