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The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Career transition (CTAP, ICTAP, RPL)

Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.

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Duties

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Serve as a front-line, uniformed representative of the NPS, answering visitor questions and explaining the area's recreational opportunities, including NPS interpretive services, concession operated facilities and services, campground availability, hiking trails, etc.
Perform assignments in accordance with all NPS and U.S. Treasury regulations governing the handling of government funds. Assist higher level personnel with auditing fee collection program components/systems (e.g. cash registers, road/trail registers, honor systems, automated fee machines or AFMs, donation boxes, etc.).
Assist in completing audit paperwork and documenting findings. Communicate audit results to supervisor.
Prepare and complete remittance reports and bank deposits for funds donated and/or collected by others.
Review shift reports and count funds collected; Investigate and proactively resolve routine or recurring discrepancies, and track overages, shortages, and errors. Inventory and/or restock fee program supplies and assist with placing orders and preparing requisition requests for equipment/supplies as needed.

Career-Seasonal positions are subject to release and recall procedures. A permanent career-seasonal position includes all the benefits of permanent employment but does not provide employment on a full year-round basis. As such, selectees will be in a non-pay/non-duty status for at least 2 weeks to 6 months per year based on project requirements or weather conditions. Selectees are guaranteed to work at least 6 months per year but not more than 50 weeks per year, with the work schedule to be determined upon appointment. The typical season is February to January, but can be variable during these months due to project requirements or weather conditions.

Requirements

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Conditions of employment

U.S. Citizenship required.
Appointment subject to background investigation and favorable adjudication.
Meet Selective Service Registration Act requirement for males.

Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
You will be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license is required within 10 days from entry-on-duty. You will be required to submit a Motor Vehicle Operator's License and Driving Record. You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by you.
You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.
You may be required to work evenings, weekends, holidays, and overtime.
You will be required to complete a one-year probationary period.
You may be required to travel overnight away from home up to 2 nights per month. You must obtain a government charge card for travel purposes.
You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority.
Applicants must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program.

Qualifications

All qualifications must be met by the closing date of this announcement-10/11/2024-unless otherwise stated in this vacancy announcement.

Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience.

To qualify for this position at the GS-5 grade level, you must possess one of the following minimum qualifications by close of the announcement:

EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-4 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: handling, tracking, or depositing monies; using software programs to maintain financial/accounting data (such as fee and stock data); performing fee collection, accounting or financial duties; using tools or equipment (e.g., cash registers, calculators, etc.) to make sales transactions; or ensuring accountability of funds and accurate financial records. You must include hours per week worked.
-OR-
EDUCATION: Successful completion of at least 4 years of education above high school (120 semester hours or 180 quarter hours) leading to a bachelor's degree from an accredited college or university. One full year of academic study is 30 semester hours. You must include transcripts.
-OR-
Possession of an equivalent combination of education and experience (only education in excess of the first 60 semester ours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement). For example, 6 months of the specialized experience (50% of the experience requirement), and 1 year beyond the second year of college study (50% of the qualifying education), equals 100% of the total requirement.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Additional information

A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay.

This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.

Physical Demands: This position requires standing for long periods of time, as well as walking, bending, and lifting of moderately heavy items. Mental stress and physical fatigue occur due to the high volume of personal contacts and the responsibility of dealing with large amounts of money. If applicable, extreme physical exertion may be required while performing search and rescue, wildland firefighting, or emergency response duties.

Working Conditions: This position typically works at an entrance station, campground office, fee office, remit office, visitor center, and/or visitor contact station. Work is often performed in small, outdoor structures with open windows which results in exposure to extremes of temperature, rain, snow, wind, and direct sunlight. Park areas may be geographically located in areas of high elevation, rugged terrain, or dense populations. High levels of vehicle noise and emissions may exist during heavy visitation periods. Duties may be performed alone and/or in isolated locations

The National Park Service has determined that the duties of this position are NOT suitable for telework and the selectee may be allowed to telework with supervisor approval.

Area Information:
Bullfrog - Kane County, Utah is a small, remote, in-park community of approximately 300 residents during the summer and 100 residents in the winter. Amenities include a marina, marina store and gas docks, seasonal lodge and restaurant, gas station/convenience store and garage, an urgent care clinic, and a K-12 school. Teacher/student ratio is 1 teacher per 2-5 students. Full-service communities are in Green River, Utah (113 miles) and Price, Utah (143 miles) which has a small hospital and dentists. Major services are available in Cortez, Durango, and Grand Junction, Colorado, or Page, Arizona, all 3 to 5 hours away via all-weather highways. Bullfrog is the main access point to Lake Powell in the Uplake District and visitation is heavy in the summer. This is an active outdoor community, and social events are common. Government housing is available.

Wahweap - Page, Arizona is located on the Arizona-Utah border. Page overlooks beautiful Lake Powell which offers a variety of water sports including boating, fishing, and river running on the Colorado River above and below Lake Powell. The surrounding land is beautiful red rock country perfect for hiking, hunting, and backcountry activities. Page is at the hub of the Grand Circle which contains America's largest concentration of national parks and monuments, such as, Grand Canyon, Zion, Capitol Reef, Bryce Canyon, Arches, Canyonlands, Grand Staircase-Escalante, and the Flagstaff Area Monuments. Page offers normal small community amenities such as an airport, shopping, medical and dental facilities, schools K-12, and college courses available through the local Community College. The elevation is 4300 feet with high-desert sunny days, cool nights, and low humidity. Home purchases are available in the area. Government housing is NOT available.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessments required for this position. A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.

Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into one of three categories:

Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position
Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job
Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job.

You will be evaluated on the following competencies:

Attention to Detail
Customer Service
Interpersonal Skills
Manages Resources
Money Handling
Technology Application

In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires successful completion of additional assessment, including a panel resume review. The assessment measures the critical competencies listed above that are required to successfully perform the job.

Required Documents

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The following documents are required and must be submitted by 11:59 PM (EST) on 10/11/2024:

Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. If military or civilian, please include your rank and/or grade.
Complete All Required Assessments.
Other Supporting Documents, if applicable, such as:
- Veterans Preference Documentation:
  - If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives.
  - If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
  - If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from www.ebenefits.va.gov or call 1-800-827-1000 to establish proof of disability.
College transcripts, if qualifying based on education.
Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 80 on the rating criteria for this position.

Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.

Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Help

To apply for this position: You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 10/11/2024. You must provide documentation to support your claim for each eligibility selected. Please review the required documentation listed in the eligibilities language to ensure you submit the appropriate information. Note: You will only be marked eligible for those eligibilities that you selected and provided the appropriate supporting documentation.

WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES.

Select Apply. If you are not logged in, you will be prompted to login or create an account.
Prompted to Start the Application Process by selecting "Start Application."
- Click here for USAJobs Help with "How to create an application"
- To PREVIEW the application questionnaire, select the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12556523
Select or add the resume you want to use for this application. Click here on how to build a resume in USAJOBS.
Select documents you want included in this application.
Review package to acknowledge your documents were reviewed.
Select if you want to include your demographic information.
After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site."
Follow onscreen prompts and instructions to complete your application.
Add the supporting documents by indexing your documents with the dropdown.
- Upload any missing required documents or optional documents.
Review and Submit Application.
While logged in, you can check the status of your application by selecting "+" next to the job title for this position.
You can review or revise your application at any point during the open period of the announcement.
- To update an application, you should log into your USAJOBS account and select "+" next to the job title for this position. Select "Update Application" for this job.
- Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application.

Agency contact information

Carina Nicholas

Email: carina_nicholas@nps.gov

Address: Glen Canyon National Recreation Area
PO Box 1507
Page, AZ 86040-1507
US

Next steps

Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete.

Required Documents

Help

The following documents are required and must be submitted by 11:59 PM (EST) on 10/11/2024:

Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. If military or civilian, please include your rank and/or grade.
Complete All Required Assessments.
Other Supporting Documents, if applicable, such as:
- Veterans Preference Documentation:
  - If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives.
  - If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
  - If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from www.ebenefits.va.gov or call 1-800-827-1000 to establish proof of disability.
College transcripts, if qualifying based on education.
Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 80 on the rating criteria for this position.

Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.

Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

To apply for this position: You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 10/11/2024. You must provide documentation to support your claim for each eligibility selected. Please review the required documentation listed in the eligibilities language to ensure you submit the appropriate information. Note: You will only be marked eligible for those eligibilities that you selected and provided the appropriate supporting documentation.

WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES.

Select Apply. If you are not logged in, you will be prompted to login or create an account.
Prompted to Start the Application Process by selecting "Start Application."
- Click here for USAJobs Help with "How to create an application"
- To PREVIEW the application questionnaire, select the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12556523
Select or add the resume you want to use for this application. Click here on how to build a resume in USAJOBS.
Select documents you want included in this application.
Review package to acknowledge your documents were reviewed.
Select if you want to include your demographic information.
After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site."
Follow onscreen prompts and instructions to complete your application.
Add the supporting documents by indexing your documents with the dropdown.
- Upload any missing required documents or optional documents.
Review and Submit Application.
While logged in, you can check the status of your application by selecting "+" next to the job title for this position.
You can review or revise your application at any point during the open period of the announcement.
- To update an application, you should log into your USAJOBS account and select "+" next to the job title for this position. Select "Update Application" for this job.
- Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application.

Agency contact information

Carina Nicholas

Email: carina_nicholas@nps.gov

Address: Glen Canyon National Recreation Area
PO Box 1507
Page, AZ 86040-1507
US

Next steps

Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete.