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Visual Information Specialist

Department of the Interior
National Park Service
Multiple Parks within the National Park Service
This job announcement has closed

Summary

This Visual Information Specialist, GS-1084-11 position is being advertised for multiple National Park Service locations. See the "Duties" section for locations and anticipated Term Not to Exceed (NTE) periods.

Overview

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Hiring complete
Open & closing dates
05/23/2023 to 06/07/2023
Salary
$69,107 to - $104,996 per year

Salary will be determined based on duty station.

Pay scale & grade
GS 11
Locations
Klondike Gold Rush NHP
Skagway, AK
1 vacancy
Katahdin Woods and Waters NM
Patten, ME
1 vacancy
Fort McHenry NM&HS
Baltimore
1 vacancy
Chesapeake/Ohio Canal NHP
Williamsport, MD
1 vacancy
Remote job
No
Telework eligible
Yes—- as determined by the agency policy and location. See "Additional Information" section.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Term - Not to Exceed period varies by location.
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Job family (Series)
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Announcement number
IRA-NPS-23-11966767-DE
Control number
727601500

This job is open to

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Clarification from the agency

All US Citizens, Interagency Career Transition Assistance Program (ICTAP) and Career Transition Assistance Program (CTAP) eligibles.

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Duties

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This is a term position (more than 1 year) with an initial appointment expecting to last at least 13 months but may be extended up to a total of four years, or more based on any changes to regulations governing the number of years term appointments may last, without further competition. Term positions do not convey permanent status in the Federal service.

The National Park Service retains the right to extend the duration of this appointment after selection and/or appointment, based on changes to the regulation governing the number of years term appointments may last. This change, which may be made at the agency's sole discretion and without further competition, shall not be construed or interpreted as the granting of a right to a selectee or employee to such an extension. No extension to a term appointment shall be granted to a selectee/employee to an amount of time that exceeds the maximum number of years authorized under any present or current regulation, unless such regulation expressly allows such action.

The following park locations are included in this announcement. See information for the Term period, salary and park location below:

Klondike Gold Rush National Historical Park (KLGO) - TERM NTE: 2 years. Salary Range - $77,898 - $101,263 per year. In addition to your annual salary, you will receive a 3.53% Cost of Living Allowance (COLA), subject to annual review and adjustment.

Chesapeake and Ohio Canal National Historical Park (CHOH) - TERM NTE: 4 years. Salary Range - $78,592 - $102,166 per year.

Fort McHenry National Monument and Historic Shrine (FOMC) - TERM NTE: 4 years. Salary Range - $78,592 - $102,166 per year.

Upper Delaware Scenic and Recreational River (UPDE) - TERM NTE: 4 years. Salary Range - $80,769 - $104,996 per year.

George Washington Memorial Parkway (GWMP) - TERM NTE: 2 years. Salary Range - $78,592 - $102,166 per year.

Katahdin Woods and Waters National Monument (KAWW) - TERM NTE: 13 months. Salary Range - $69,107 - $89,835 per year.

Please visit find a park for additional park information.

As a Visual Information Specialist, this position provides support in the Division of Interpretation and Education at the Park through the creation and development of interpretive media.

The Visual Information Specialist develops, advocates, and implements an overall strategy for enhancing the quality and scope of interpretive and digital media throughout the park. Work includes developing original designs, concepts, and visual styles for publications, exhibits, web content, or other presentation media using appropriate visual materials, techniques, or emerging media for the intended audience.

The Visual Information Specialist applies knowledge of design principles, subject matter, and audience interests to provide interpretive support that results in high-quality media products including universal design. The position offers training and guidance to parks and programs on fulfilling all aspects of 508 Compliance. The position serves as the parks web manager and digital strategist, offering professional and technical support, advice, training, interpretation of rules, regulations, and guidelines to a broad range of parks and programs across the park.

The position recommends ways for the park to meet audience needs and interests while also supporting interpretive goals and desired outcomes. The position serves on many multi-disciplinary project teams requiring a high degree of communication, collaboration, and cooperation to encourage excellence and achieve desired outcomes. Teams often include park partners, advocates, subject-matter experts, and contractors.

Requirements

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Conditions of employment

  • U.S. Citizenship required.
  • Appointment subject to background investigation and favorable adjudication.
  • Meet Selective Service Registration Act requirement for males.
  • Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
  • At CHOH, FOMC, GWMP and KLGO, you will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.
  • You may be required to work on-call, evenings, weekends, holidays, overtime and shift work.
  • You will be required to complete a one-year trial period.
  • At CHOH, FOMC, KAWW and UPDE, you will be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license is required. You will be required to submit a Motor Vehicle Operator's License and Driving Record. You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by you.
  • At FOMC and UPDE, you may be required to travel overnight away from home. You must obtain a government charge card for travel purposes.
  • You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority.
  • Applicants must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program.

Qualifications

All qualifications must be met by the closing date of this announcement-06/07/2023-unless otherwise stated in this vacancy announcement.

Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience.

To qualify for this position at the GS-11 grade level, you must possess at least one of the following minimum qualifications by close of the announcement:

EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-09 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: research and creation of written and visual content such as graphics, photographs, video, audio and use through communication mediums including websites, social media, waysides, exhibits, publications, and signage. You must include hours worked per week in your resume.

-OR-

EDUCATION: Successful completion of at least a Ph.D. or equivalent doctoral degree; or at least three full years of progressively higher-level graduate education leading to such a degree; or LL.M., if related. Education must be in a field of major study that is directly related to the work of the position. Directly related coursework consists of commercial art, fine arts, art history, industrial design, architecture, drafting, interior design, photography, visual communication, or other fields related to the position if it clearly provides applicants with the background of knowledge and skills necessary for successful job performance in the position to be filled. You must include a copy of your academic transcripts with your application.

-OR-

Successful completion of a combination of education and experience as described above. To combine education and experience, divide your number of credit hours in excess of 36 semester hours (or 54 quarter hours) by 18 semester hours (or 27 quarter hours), or the number your school uses to represent one year of full time graduate academic study. To calculate your percentage of experience, divide your months of qualifying specialized experience by 12. Add the two percentages. They must equal at least 100% to qualify using this option. You must include a copy of your academic transcripts with your application, and you must include the number of hours worked per week in your resume.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Additional information

A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay.

A Recruitment Incentive May Be Authorized for a newly selected employee when appointed to a permanent, temporary, or term position. A Federal employee who is transferring to the National Park Service from another component, bureau or Federal agency and who does not meet the conditions under 5 CFR §575.102 is not eligible for a recruitment incentive.

A Relocation Incentive May Be Authorized for a Federal employee when the employee must move, as directed by the National Park Service (NPS) either through a management directed reassignment or selection for employment, to a different location at least 50 miles away from the one where his/her position of record held at time of selection is currently located, due to a need of the NPS. A relocation incentive is not the same as a Permanent Change of Station (PCS) move and, as such, may be granted in conjunction with one another.

This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.

At KAWW, UPDE and KLGO, the National Park Service has determined that the duties of this position are suitable for occasional telework and the selectee may be allowed to telework with supervisor approval depending on park location.

At CHOH, FOMC and GWMP, the National Park Service has determined that the duties of this position are suitable for telework only during an emergency or natural disaster.

Government Housing may be available at UPDE and KLGO.

Government Housing is not available at CHOH, FOMC, GWMP or KAWW.

Physical Demands: The work is normally sedentary and requires long periods of stationary work at a computer work-station.
Work also requires moderate physical exertion fabricating exhibits and signs, working from ladders, and lifting and working with maintenance staff installing signs and exhibits. Field visits are necessary for on-site inspection of phases of the production of a visual product. The incumbent occasionally must lift moderately heavy objects and operates hand tools and power tools such as hammers, screwdrivers, levels, rivet guns, saws, drills, etc.

Working Conditions: Work is normally performed in a typical office setting, however, when work is performed outside the office, it may be in field environments or at dirty, dusty, cold, hot, wet or some otherwise uncomfortable locations indoors and outdoors, where the exhibit or display is located. Work involves moderate risks or discomforts such as working with power tools.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessments required for this position. A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.

Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service connected disability of at least 10 percent are listed in the highest quality category. Under Category Rating, candidates will be rated and ranked into one of three categories:

  • Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position
  • Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job
  • Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job.
You will be evaluated on the following competencies:
  • Communications and Media
  • Multimedia Technologies
  • Project Management
  • Writing


In order to be considered for this position, you must complete all required steps in the process.

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