This is a Conciliation Specialist position in the Department of Justice, Community Relations Service (CRS). CRS' mission is to provide violence prevention and conflict resolution services to diverse stakeholders to both resolve and prevent community-level disputes. This is a 100% telework position; if selected, you must work from an approved telework site within Utah. This job closes on 12/23/21 or upon receipt of 100 applications, whichever occurs first.
Summary
This is a Conciliation Specialist position in the Department of Justice, Community Relations Service (CRS). CRS' mission is to provide violence prevention and conflict resolution services to diverse stakeholders to both resolve and prevent community-level disputes. This is a 100% telework position; if selected, you must work from an approved telework site within Utah. This job closes on 12/23/21 or upon receipt of 100 applications, whichever occurs first.
This position is being advertised under delegated examining procedures and is open to all U.S. Citizens. Preference for eligible veterans will be applied.
As a Conciliation Specialist teleworking 100%, at an approved telework site in Utah, you will provide facilitation, mediation, and conciliation services for communities facing conflicts and tensions arising from jurisdictional categories included in the Civil Rights Act of 1964 and the Hate Crimes Prevention Act (HCPA) of 2009, you will mitigate conflicts, and support communities working to prevent or respond to bias incidents and hate crimes committed on the basis of actual or perceived race, color, national origin, gender, gender identity, sexual orientation, or religion. More specifically:
You will provide complex facilitation, mediation, and conciliation services for communities facing conflicts and tensions related to race, color, or nationality, pursuant to the Civil Rights Act of 1964 and related to race, color, nationality, LGBTQ status, gender, disability status, or religion, pursuant to the HCPA of 2009.
You will complete conflict assessments and develop action plans in order to determine CRS jurisdiction, identify key stakeholders and issues, and to determine appropriateness of CRS services.
You will provide training and consultation services to public officials and community representatives and provide them with the skills and mechanisms necessary to prevent and resolve future tensions.
You will lead regional projects or initiatives, as assigned by leadership, to improve CRS's ability to deliver services, and ability to anticipate and prevent conflict in jurisdictional communities.
You will develop and implement comprehensive outreach plans for each state/location assigned to you that target all jurisdictional communities.
You will serve as a mentor to staff by modeling professional behavior. Provides advice regarding mediation, facilitation, conflict resolution practices and procedures, and identifies areas needed for improvement.
You will speak at various formal and informal briefings, workshops, and events to provide information on conflict resolution activities and hate crime prevention.
You will be required to complete a pre-employment security investigation and background check which includes a drug screening.
You may be required to complete a one-year probationary or trial period.
Selective Service registration is required for males born on, or after, December 31st 1959. Those not registered should have an approved exemption on file.
You must meet all eligibility requirements by the closing date of this announcement and continue to meet these requirements throughout the hiring process. Offers can be rescinded if requirements are not met.
Additional selections may be made from this announcement, for up to 90 days, if openings occur within the geographic location of the Utah office.
Financial Disclosure: If selected, you may be required to disclose financial information in accordance with DOJ and Federal ethics guidelines.
You will be required to be fully vaccinated against COVID-19, regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.) subject to such exceptions as required by law.
Physical Demand - You will be required to be active and mobile for long periods during activities, such as demonstrations and responses to civil disturbances and marching for at least 25 miles.
Work Condition - You may be subjected to moderate risk, such as dealing with persons who are stressed, hostile, or mentally unstable, and may work in public venues, such as parks, stadiums, or streets.
You will be required to sign a Memorandum of Understanding in which you agree to telework full-time from an approved telework site that is in your set duty location.
Qualifications
To qualify for the position of Conciliation Specialist, (GS-0101-12/13), you must meet the basic education and qualification requirements listed below AND possess the required specialized experience specific to the series and grade you are applying to.
1. BASIC EDUCATION AND QUALIFICATION REQUIREMENT:
You must have a degree from an accredited college or university that included a major field of study in behavioral or social science; or related disciplines appropriate to the position such as psychology, sociology, anthropology, and conflict/dispute resolution majors. You must submit transcripts to prove completion of four full-years of course study.
OR
Any degree with four years of appropriate experience that demonstrates you possess knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. (This must be demonstrated in your resume);
AND
2. SPECIALIZED EXPERIENCE REQUIREMENT:
For the GS-12, you must have one year of experience at a level of difficulty and responsibility equivalent to the GS-11 in the Federal service. At a minimum, specialized experience must be in or related to the following:
Assisting in delivering facilitated dialogue and consultation services to community groups experiencing conflicts or tensions; AND
Assisting community groups with developing and implementing outcomes that improve capacity to reduce or resolve tension or conflict or prevent or respond to actual or perceived hate crimes; AND
Developing positive working relationships with city, county, and/or state officials, including law enforcement officials, community leaders; civil rights organizations; faith-based groups; educational institutions; and/or other community groups.
For the GS-13, you must have one year of experience at a level of difficulty and responsibility equivalent to the GS-12 in the Federal service. At a minimum, specialized experience must be in or related to the following:
Assessing conflicts between community groups and developing strategies to reduce those tensions and prevent future conflict; AND
Assisting in delivering facilitated dialogue and consultation services to community groups experiencing conflicts or tensions; AND
Assisting community groups with developing and implementing outcomes that improve capacity to reduce or resolve tension or conflict or prevent or respond to actual or perceived hate crimes; AND
Developing positive working relationships with city, county, and/or state officials, including law enforcement officials, community leaders; civil rights organizations; faith-based groups; educational institutions; and/or other community groups.
You MUST meet all qualification requirements by the closing date of this announcement, 12/23/2021.
Your resume must support your responses to the questionnaire and qualification requirements. Failure to do so may result in an ineligible rating.
See the Required Documents section for important notes about what must be included in your resume.
Education
You must have a degree for this position. The requirement is listed in the Qualification's section of this announcement.
If you are relying on your education to meet qualification requirements:
Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.For more information about this requirement, please visit the U.S. Department of Education website for Foreign Education Evaluation.
All documentation must be in English or include an English translation.
SELECTIVE SERVICE: If you were born male, on or after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. Additional information is found at: www.sss.gov.
COVID-19 Vaccination Requirements:
1. As required by Executive Order 14043, Federal employees are required to be FULLY vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 22, 2021 or BEFORE appointment or onboarding with the agency, if after November 22, 2021. The agency will provide additional information regarding what information or documentation will be needed and how you can request of the agency a legally required exception from this requirement.
2. Due to COVID-19, the agency is currently in an expanded telework posture. If selected, you may be expected to temporarily telework, even if your home is located outside the local commuting area. Once employees are permitted to return to the office, you will be expected to report to the duty station listed on this announcement within 120 days. At that time, you may be eligible to request to continue to telework one or more days a pay period depending upon the terms of the agency's telework policy.
Due to COVID-19, if selected, you may be expected to telework for an undefined period under the Department's evacuation authority, even if your home is located outside the local commuting area. Employees in this status may be notified of a requirement to report in person to the component workplace with an advance notice of not less than 30 days. Prior to a requirement to report to the workplace, employees may be eligible to request to continue to telework one or more days a pay period depending upon the terms of the component's telework policy.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the Job Opportunity Announcement closes (at 11:59 pm EST on12/23/2021), applicants who are found tentatively qualified will receive a message with a link to take an USA Hire assessment as a secondary screening. If you pass the USA Hire assessment, your resume and supporting documentation will be compared to your responses on the Occupational Questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. You will be placed in one of three categories, Best Qualified, Highly Qualified, or Qualified. Within these categories, applicants eligible for Veterans' Preference will receive selection priority over non-veteran preference eligibles. Best Qualified applicants will be referred to the Hiring Official for employment consideration.
Your qualifications will be evaluated on the following competencies (knowledge, skills, and other characteristics):
Attention to Detail, Community/Cultural Awareness, Conflict Assessment, Customer Service, Flexibility, Influencing/Negotiating, Integrity/Honesty, Interpersonal Skills, Learning, Planning and Evaluating, Program Delivery, Self-Management, Stress Tolerance, and Teamwork
Career Transition Programs (CTAP or ICTAP): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must:
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Documentation requirements may vary from applicant to applicant based on your eligibility claims.
For example, Veteran documents would be required only from applicants claiming Veteran's Preference. It is your responsibility to carefully review the list of document descriptions below, to see which documents are required for your application.
REQUIRED DOCUMENTS
Resume and Transcript
Your transcript must show the date degree conferred.
OPTIONAL DOCUMENTS
Cover Letter, DD-214/ Statement of Service, Disability Letter (Schedule A), Disability Letter (VA), Other Supporting Documentation, Peace Corps/VISTA NCE Documentation, Professional Certification, Reasonable Accommodation Documentation, Resume, SF-15, SF-50/ Notification of Personnel Action, Transcript, and Writing Sample
ALL APPLICANTS: You must submit a detailed resume containing the following pieces of information for each job entry listed in your employment history:
Official position title,
Employer name and contact information,
Start and end dates (including month and year),
A detailed list of duties & accomplishments,
Your highest salary (or grade/step) achieved, and
The number of hours worked per week (or indicate full-time).
If you're unsure about what to include in your resume, please review the USAJOBS Resume Writing Tutorial on YouTube. You are encouraged to use the USAJOBS Resume Builder, as this will ensure you're including everything that is required.
When claiming a Veteran's Preference, you must submit your last DD-214 (Certificate of Release or Discharge from Active Duty) form, specifically the Member #4 Copy, indicating dates and character of service and discharge type.
If you are the qualifying parent or spouse of a disabled, deceased, or deployed Veteran, and are seeking a derived preference eligibility, you must submit appropriate supporting documentation such as the Veterans DD-214, SF-15, VA Letter, and/or Permanent Change of Station (PCS) orders. See Veteran Family Preference for more information.
For more information on each type of Veterans Preference, and the documentation required for each, see FedsHireVets.
If you are a displaced Federal employee claiming eligibility under CTAP or ICTAP:
You must submit your separation notice or agency RIF letter from your agency.
If you have not yet been separated, you can provide the letter of intent to separate you from the agency because of reduction-in-force.
If you are using education to qualify for this position, or education is required:
You must submit a transcript, which may be unofficial, as long as it contains a full listing of courses, credit earned, grade and grade-point-average, subject area, degree(s) earned, and dates of award.
Your transcript must come from a nationally-accredited educational institution recognized by the Department of Education.
Please do not submit electronic transcripts with documentation security protection, these may prevent our application system from accepting and processing the document.
To apply for this position, you must complete the online application questionnaire and submit your supporting documentation. Your complete application package must be submitted by 11:59 PM (EST) on 12/23/2021 to receive consideration.
Please note that if the vacancy has an application limit, it will be listed at the top of the announcement by USAJOBS, and the closing date may be sooner than listed here.
If you're not logged in to your USAJOBS account, you will need to login. If you don't have an account, please create one.
You will be prompted to select one of your stored (or uploaded) resumes, and any supporting documents you have uploaded to USAJOBS. If you have not uploaded these documents, you can do so later before submitting your application.
After acknowledging you have reviewed your application package, you will be asked to submit your demographic information (if you have provided this in your profile). Submission is optional and anonymous.
You'll be asked to confirm your choices and certify the accuracy of your information before you're able to continue to the Application Manager system. Until you see the blue border and DOJ logo, you are still on USAJOBS. You'll see a folder animation just before you leave USAJOBS.
Once you reach DOJ's Application Manager system, you'll be asked to verify the information you transmitted from USAJOBS. You will then respond to the application assessment questionnaires and indicate your eligibility options.
After responding to the questionnaires, you will have the opportunity to attach the documents you brought over from USAJOBS *OR* upload documents directly from your computer or device.
Once all your documents are uploaded, you must assign the uploads to the appropriate document category. You may attach more than one document to each category. Click the drop-down menu for a document category, and select one of the available options in the menu. The document will be listed under this category. You can click the drop-down again to add other documents, as needed. You can have up to 15 document assignments.
Once you've uploaded and assigned all your documents to an appropriate document type, you can proceed to the final verification step, and click Submit.
If you have correctly submitted your application, you will receive an automated e-mail notification within 30-60 minutes. Be sure to review the announcement fully to make sure that your application contains everything that is required.
If you need help with the application process, please see the USAJOBS Help Site (for everything on the USAJOBS-side), or the Application Manager Help Site (for everything on the DOJ-side). Regrettably, the Department of Justice cannot assist you with USAJOBS account issues. If you contact us for assistance and the problem is related to your USAJOBS account, we will have to direct you to USAJOBS to remedy the issue.
REASONABLE ACCOMMODATIONS:
If you are unable to apply online due to a disability or overseas deployment, you must request an alternative application, which is available from the Human Resources Office. Please contact Karen Humes at Karen.L.Humes@usdoj.gov or 202-514-7711 to discuss your situation. Accommodations are reviewed on a case-by-case basis. Indicate that you're asking for a reasonable accommodation in your e-mail subject so the HR Specialist knows where to direct you.
We strive to extend a final offer of employment within 90 days from the close of this announcement. Delays do sometimes occur for reasons beyond our control. Additional selections may be made from this announcement if openings in other offices occur within 90 days, candidates who are referred to the hiring office, may be referred to other hiring offices in this scenario.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Documentation requirements may vary from applicant to applicant based on your eligibility claims.
For example, Veteran documents would be required only from applicants claiming Veteran's Preference. It is your responsibility to carefully review the list of document descriptions below, to see which documents are required for your application.
REQUIRED DOCUMENTS
Resume and Transcript
Your transcript must show the date degree conferred.
OPTIONAL DOCUMENTS
Cover Letter, DD-214/ Statement of Service, Disability Letter (Schedule A), Disability Letter (VA), Other Supporting Documentation, Peace Corps/VISTA NCE Documentation, Professional Certification, Reasonable Accommodation Documentation, Resume, SF-15, SF-50/ Notification of Personnel Action, Transcript, and Writing Sample
ALL APPLICANTS: You must submit a detailed resume containing the following pieces of information for each job entry listed in your employment history:
Official position title,
Employer name and contact information,
Start and end dates (including month and year),
A detailed list of duties & accomplishments,
Your highest salary (or grade/step) achieved, and
The number of hours worked per week (or indicate full-time).
If you're unsure about what to include in your resume, please review the USAJOBS Resume Writing Tutorial on YouTube. You are encouraged to use the USAJOBS Resume Builder, as this will ensure you're including everything that is required.
When claiming a Veteran's Preference, you must submit your last DD-214 (Certificate of Release or Discharge from Active Duty) form, specifically the Member #4 Copy, indicating dates and character of service and discharge type.
If you are the qualifying parent or spouse of a disabled, deceased, or deployed Veteran, and are seeking a derived preference eligibility, you must submit appropriate supporting documentation such as the Veterans DD-214, SF-15, VA Letter, and/or Permanent Change of Station (PCS) orders. See Veteran Family Preference for more information.
For more information on each type of Veterans Preference, and the documentation required for each, see FedsHireVets.
If you are a displaced Federal employee claiming eligibility under CTAP or ICTAP:
You must submit your separation notice or agency RIF letter from your agency.
If you have not yet been separated, you can provide the letter of intent to separate you from the agency because of reduction-in-force.
If you are using education to qualify for this position, or education is required:
You must submit a transcript, which may be unofficial, as long as it contains a full listing of courses, credit earned, grade and grade-point-average, subject area, degree(s) earned, and dates of award.
Your transcript must come from a nationally-accredited educational institution recognized by the Department of Education.
Please do not submit electronic transcripts with documentation security protection, these may prevent our application system from accepting and processing the document.
To apply for this position, you must complete the online application questionnaire and submit your supporting documentation. Your complete application package must be submitted by 11:59 PM (EST) on 12/23/2021 to receive consideration.
Please note that if the vacancy has an application limit, it will be listed at the top of the announcement by USAJOBS, and the closing date may be sooner than listed here.
If you're not logged in to your USAJOBS account, you will need to login. If you don't have an account, please create one.
You will be prompted to select one of your stored (or uploaded) resumes, and any supporting documents you have uploaded to USAJOBS. If you have not uploaded these documents, you can do so later before submitting your application.
After acknowledging you have reviewed your application package, you will be asked to submit your demographic information (if you have provided this in your profile). Submission is optional and anonymous.
You'll be asked to confirm your choices and certify the accuracy of your information before you're able to continue to the Application Manager system. Until you see the blue border and DOJ logo, you are still on USAJOBS. You'll see a folder animation just before you leave USAJOBS.
Once you reach DOJ's Application Manager system, you'll be asked to verify the information you transmitted from USAJOBS. You will then respond to the application assessment questionnaires and indicate your eligibility options.
After responding to the questionnaires, you will have the opportunity to attach the documents you brought over from USAJOBS *OR* upload documents directly from your computer or device.
Once all your documents are uploaded, you must assign the uploads to the appropriate document category. You may attach more than one document to each category. Click the drop-down menu for a document category, and select one of the available options in the menu. The document will be listed under this category. You can click the drop-down again to add other documents, as needed. You can have up to 15 document assignments.
Once you've uploaded and assigned all your documents to an appropriate document type, you can proceed to the final verification step, and click Submit.
If you have correctly submitted your application, you will receive an automated e-mail notification within 30-60 minutes. Be sure to review the announcement fully to make sure that your application contains everything that is required.
If you need help with the application process, please see the USAJOBS Help Site (for everything on the USAJOBS-side), or the Application Manager Help Site (for everything on the DOJ-side). Regrettably, the Department of Justice cannot assist you with USAJOBS account issues. If you contact us for assistance and the problem is related to your USAJOBS account, we will have to direct you to USAJOBS to remedy the issue.
REASONABLE ACCOMMODATIONS:
If you are unable to apply online due to a disability or overseas deployment, you must request an alternative application, which is available from the Human Resources Office. Please contact Karen Humes at Karen.L.Humes@usdoj.gov or 202-514-7711 to discuss your situation. Accommodations are reviewed on a case-by-case basis. Indicate that you're asking for a reasonable accommodation in your e-mail subject so the HR Specialist knows where to direct you.
We strive to extend a final offer of employment within 90 days from the close of this announcement. Delays do sometimes occur for reasons beyond our control. Additional selections may be made from this announcement if openings in other offices occur within 90 days, candidates who are referred to the hiring office, may be referred to other hiring offices in this scenario.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
