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Park Guide

Department of the Interior
National Park Service
Voyageurs National Park
This job announcement has closed

Summary

This position is located in a National Park Service Unit. The primary purpose of this position is to provide guide services to visitors. The work involves giving talks, interpreting natural and historic features, answering questions, guiding tours, and providing miscellaneous services to visitors.

Overview

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Hiring complete
Open & closing dates
12/02/2020 to 12/02/2020
This job will close when we have received 50 applications which may be sooner than the closing date. Learn more
Salary
$14.95 to - $14.95 per hour
Pay scale & grade
GS 4
Location
2 vacancies in the following location:
International Falls, MN
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Temporary - 1039 Hours; The typical seasonal entry-on-duty period is May - October, but can be variable during these months due to weather conditions, project needs, or funding. Anticipated Entry on Duty: May 2021
Work schedule
Full-time - You may be required to work evenings, weekends, holidays, and overtime.
Service
Competitive
Promotion potential
None
Job family (Series)
Supervisory status
No
Security clearance
Not Required
Drug test
Yes
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Announcement number
MW-1542-VOYA-21-10957834-DE
Control number
585372100

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Duties

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Incumbent will work with Interpretation staff as a member of the Resource Education & Visitor Services Division. They will be responsible for staffing visitor entry and information desk, answers visitors questions, explains regulations, provides information, presents talks and leads tours relating to natural/cultural aspects of the park, operates the cooperating association bookstore (makes sales, assists with inventory stock, and keeps display area stocked and neat.) Assists volunteers and Student Conservation Association interns in the preparation of interpretive programs, completes forms for lost and found, takes reservations, keeps records on visitor statistics, operates and maintains audio-visual and other interpretive equipment. Other duties may include issuing Interagency passes, assisting with basic emergency response, as needed, performing roving contact, assisting with special events planning and activities, working on the parks website.

Requirements

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Conditions of employment

  • U.S. Citizenship required.
  • Appointment subject to background investigation and favorable adjudication.
  • Meet Selective Service Registration Act requirement for males.
  • Direct Deposit: Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
  • Incidental Driving: You may be required to operate a government (or private) motor vehicle as part of your official duties. Prior to your first official motor vehicle operation, and again every year thereafter (or more frequently if management determines such need exists), you will be required to sign an affidavit certifying to your possession of a valid State issued driver's license that is current and has not been revoked, suspended, canceled, or otherwise disqualified in any way to prohibit your operation of a motor vehicle. You will also submit a photocopy of your valid State issued driver's license prior to your first official motor vehicle operation, and again every year, or more frequently if management determines such need exists. Lastly, you may be required to submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that discloses all valid driver's licenses, whether current or past, possessed by you. Please indicate in your application whether you possess a valid State driver's license.
  • Uniform: You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.
  • Housing: Government housing might be available.
  • Motorboat Operation/Instructor Certification Course: Applicant must be able to obtain a Motorboat Operator Certification Course (MOCC) or Motorboat Operator Instructor Certification Course (MOICC) after entrance on duty date.

Qualifications

All qualifications must be met by the closing date of this announcement-12/02/2020-unless otherwise stated in this vacancy announcement.

Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience.

To qualify for this position at the GS-04 grade level, you must possess at least one or all of the following minimum qualifications by close of the announcement:

EXPERIENCE: Possess six (6) months of General Experience and six (6) months of Specialized Experience equivalent to at least the GS-03 level for a total of one year of experience. General Experience is (1) Any type of work that demonstrates the ability to perform the work of the position, or (2) experience that provided a familiarity with the subject matter or processes of the broad subject area of the occupation. Specialized Experience is experience that involved oral presentation of historical, scientific, or program information to groups; or developing and/or revising technical, historical, or scientific information for oral presentation to groups. Examples of specialized experience could include, but are not limited to Park Guide or tour leader; docent; museum or observatory guide; teaching assistant; or other similar work. (Excess specialized experience can be substituted for general experience; but excess general experience cannot be substituted for required specialized experience.)
-OR-
EDUCATION: Have two years of education above high school (60 semester hour or 90 quarter hours) which included at least 12 semester hours of directly related courses, such as in American history, science, public speaking, parks & recreation, education, or communications. IMPORTANT - PLEASE NOTE: If you are using education to qualify you must document your coursework and/or degree completed in your resume or other application materials you submit. You must submit a copy of your transcripts or a complete list of college courses taken that identifies for each course the college or university, semester or quarter hours earned, grade received, and date completed. If you are qualifying based on education and you do not submit specific coursework information as described previously, your application will be rated not qualified for consideration. (A copy of your official transcripts will be required before entrance on duty, if selected).
-OR-
COMBINATION: Have an equivalent combination of education and experience as described above. For example, have 6 months of general or specialized experience (50% of the experience requirements for this position and grade level) combined with one year of education as outlined above (50% of the education required to qualify), which included at least 6 semester hours of related courses such as American history, science, public speaking, parks & recreation, education or communications (50% of the directly-related courses required).

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Additional information

This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.

Non-Competitive Rehire Eligibility: Temporary seasonal employees can only maintain their non-competitive rehire eligibility if they work no more than a combined total of Temporary NTE less than 1040 hours anywhere in the National Park Service (NPS) within their established service year. Accordingly, non-competitive rehire eligibility allows for re-appointment to the same position or another position appropriate for temporary appointment with the same qualification requirements (5 CFR 316.402[b][7]), based on series and grade, anywhere in the major subdivision (NPS).

If you have held a temporary seasonal appointment in the past 12 months and have already worked the maximum temporary appointment less than 1040 hours during that period, you are still welcome to apply. However, please be aware that exceeding the limit of 1040 hours in your established service year will result in the loss of your non-competitive rehire eligibility.

The limit can be exceeded by working multiple temporary seasonal positions that result in a combined total greater than 1040 hours. The limit also can be exceeded by working a single temporary seasonal appointment that exceeds 1040 hours, unless granted an exception by OPM.

Employment may be terminated at any time due to fluctuations in funding levels, project needs, employee performance, or other considerations.

Physical Demands: The work requires standing for long periods of time, walking for long distances, climbing and descending steep inclines, bending, and lifting moderately heavy items. Mental stress and physical fatigue occur due to high volume of personal contacts, occasional emergency responses, and repetitive nature of interpretive programs.

Working Conditions: Work is performed both indoors and outdoors resulting in exposure to a variety of weather conditions.

If you are unable to apply online or need to fax a document that you do not have in electronic form, view the following link for information regarding an Alternate Application. Click the following link for more information, https://help.usastaffing.gov/Apply/index.php?title=Alternate_Application_Information.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.

Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into one of three categories:

  • Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position
  • Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job
  • Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job.
You will be evaluated on the following competencies:
  • Customer Service
  • Interpersonal Skills
  • Oral Communication

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