You will serve as a Recreation Fee Clerk at San Juan National Historic Site.
Career-Seasonal appointments are permanent positions and include the same benefits as permanent appointments, but do not provide work on a year-round basis. You will work for approximately 11.5 months, and you will be in a non-pay status for the remainder of the year.
To be eligible for Field Unit Local Hiring Authority, you must reside within 75 miles of 501 Norzagaray St. San Juan, PR 00901.
Summary
You will serve as a Recreation Fee Clerk at San Juan National Historic Site.
Career-Seasonal appointments are permanent positions and include the same benefits as permanent appointments, but do not provide work on a year-round basis. You will work for approximately 11.5 months, and you will be in a non-pay status for the remainder of the year.
To be eligible for Field Unit Local Hiring Authority, you must reside within 75 miles of 501 Norzagaray St. San Juan, PR 00901.
This position is being filled under the Field Unit Local Hiring Authority and is open to U.S. Citizens and Nationals who meet all eligibility requirements, including permanent and exclusive residency within the defined vicinity of the field unit as described in this announcement. Under this authority, veterans' preference and traditional rating and ranking procedures do not apply.
This position is located within the Department of the Interior, National Park Service, Southeast Region,
Division of Visitor Services, San Juan, PR.
At the full performance level (GS-04) the major duties of this position include, but are not limited to the
following:
Serve as a front-line uniformed representative of the NPS.
Provide current and accurate information to visitors concerning the NPS area and other surrounding areas of interest.
Explain the area's recreational opportunities, including NPS interpretive services, wilderness/backcountry permits, concession operated facilities and services, campground availability, hiking trails, etc.
Distribute maps, brochures, and other printed material, inform visitors of potential safety hazards, and provide directions and routes of travel.
Collect appropriate fees at a park entrance station, visitor center, campground, fee cannister, automated fee machines (AFMs), donation boxes, and/or other visitor contact stations.
Operate an electronic cash register, computer, or point-of-sale (POS) system to conduct financial transactions.
Perform opening and closing shift functions.
Issue entrance receipts, tour tickets, permits, park passes, and/or federal recreation passes.
Complete shift reports to verify money collected, accountable stock sold, and all machine transactions.
Safeguard funds collected and accountable stock.
Use automated reservation systems to process routine, simple payments, transactions, and reservations for tours, tickets, Special Use Permits, etc.
Explain rules and regulations to reservation holders and disseminate park information.
Salary Range Information (Per Annum):
GS-04: $37,193 - $47,334
Cost of Living Allowance (COLA) is 2.49%. *First time hires to the federal government typically start at the beginning salary in the range for their
respective grade level.
Area Information
San Juan National Historic Site consists of a system of 400+ year Spanish fortifications and bastions that encircle the 500-year-old City of San Juan, Puerto Rico. Puerto Rico is the smallest island of the Greater Antilles chain. The island is 35 miles wide and 100 miles long with the highest elevation at 3000 feet.
Average island temperature year-round is 82-87 degrees during the day and 72-77 degrees at night. The San Juan metropolitan area has all amenities including excellent health services and retail stores. Recreational opportunities can be found island wide.
San Juan airport is located 7 miles from the park and is serviced by most major airlines with nonstop flights to major hubs. Flight time to Miami is 2.5 hours and Atlanta is 3.5 hours. Cost of living is considered moderate.
Appointment subject to background investigation and favorable adjudication.
Males born after 12-31-59 must be registered for Selective Service.
Direct Deposit participation required.
Successfully pass the E-Verify employment verification check. To learn more, visit www.dhs.gov/EVerify/.
Must possess and maintain a valid driver's license throughout employment.
You are required to wear a uniform and comply with the uniform standards. A uniform allowance will be provided.
You may be required to work on-call, evenings, weekends, holidays, overtime and shift work.
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which your fitness and whether your continued employment advances the public interest will be evaluated.
This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider:
your performance and conduct;
the needs and interests of the agency;
whether your continued employment would advance organizational goals of the agency or the Government; and
whether your continued employment would advance the efficiency of the Federal service.
Under applicable law, the employment of an individual serving a probationary period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated.
Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Qualifications
All qualifications must be met by the closing date of this announcement, 09/14/2026, unless otherwise stated in this vacancy announcement. All candidates must also meet Time-in-Grade requirements.
To receive credit for experience, your resume MUST state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected.
SELECTIVE FACTOR: This position requires candidates to be able to fluently read, speak, and write in both English and Spanish language. Candidates who do not meet this requirement by close of this announcement will receive no further consideration for this position. Your fluency in both English and Spanish must be documented in your resume or somewhere in your application package or you will not receive consideration for this position.
Minimum Qualification Requirements: To qualify for this position, you must meet the following minimum qualifications:
General Experience Requirement: you must possess at least 1 year of general experience. General Experience is (1) Any type of work that demonstrates the applicant's ability to perform the work of the position, or (2) experience that provided a familiarity with the subject matter or processes of the broad subject area of the occupation. This experience includes activities such as: clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled such as operating an electronic cash register, providing information in both English and Spanish, and dealing with a high volume of personal contacts. You must include hours per week worked.
-OR- Education: Successful completion of at least 2 years above high school in any field for which high school graduation or the equivalent is the normal prerequisite. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college, or university. You must include transcripts.
-OR- Combination of education and experience.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
You must submit a copy of your transcript(s) to support claimed education if substituting education for experience. Transcripts must include your name, school name, grades, credit hours earned, major(s), grade point average or class ranking, and date the degree was conferred, if applicable. A typed list of courses, grades, semester/quarter hours, GPA, etc. will not be accepted. Non-submission may result in being rated not qualified for the position. Unofficial transcripts are acceptable, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.
Foreign Education: To receive credit for education completed outside the United States, you must show proof that the education has been submitted to a private organization that specializes in interpretation of foreign educational credentials and such education has been deemed at least equivalent to that gained in conventional U.S. education programs. Recognition of Foreign Qualifications | U.S. Department of Education. https://www.ed.gov/about/initiatives/international-affairs/recognition-of-foreign-qualification
Additional information
This position will be filled under the Field Unit Local Hiring Authority. Eligibility is limited to applicants who reside within the defined local commuting area at the time of application. For this announcement, the local commuting area is the area from which individuals can reasonably commute to the duty station under normal conditions. The defined vicinity for this position is: 75 miles from 501 Norzagaray Street San Juan, Puerto Rico 00901. You must provide proof of residency within the defined vicinity (e.g. mortgage or property deed, lease/rental agreement, utility bill, insurance policy, etc.). See the Required Documents section for information on how to verify current residence.
Additional vacancies may be filled using this job announcement.
Physical Demands: This position requires standing for long periods of time, as well as walking, bending, and lifting of moderately heavy items. Mental stress and physical fatigue may occur due to the high volume of personal contacts and the responsibility of dealing with large amounts of money. If applicable, extreme physical exertion may be required while performing search and rescue or emergency response duties.
Working Conditions: This position typically works at an entrance station, campground office, visitor center, and/or visitor contact station. Work is often performed in small, outdoor structures with open windows which results in exposure to extremes of temperature, rain, snow, wind, and direct sunlight. Park areas may be geographically located in areas of high elevation, rugged terrain, or dense populations. High levels of vehicle noise and emissions may exist during heavy visitation periods. Duties may be performed alone and/or in isolated locations.
All Department of Interior (DOI) employees, their spouses, and minor children may not acquire or retain any claim, permit, lease, small tract entry, or other rights granted by the Department in Federal lands, with limited exceptions. Additional ethics prohibitions can be found here, https://www.doi.gov/ethics/ethics-prohibitions.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
This position is being filled under the Field Unit Local Hiring Authority. Under this authority, competitive rating, ranking, and veterans' preference procedures do not apply. The Servicing Human Resources Office will determine whether applicants meet the qualification and eligibility requirements described in this announcement. Applicants who meet these requirements may be referred to the selecting official on a certificate of eligibles for consideration.
You must certify that you will maintain a permanent and exclusive residence within the defined vicinity of the field unit(s) listed in this announcement.
Upon receipt of a completed application package, the Servicing Human Resources Office will review your resume and supporting documentation to determine whether you meet the minimum qualification requirements described in this announcement.
Resumes must not exceed two single-sided pages. Resumes longer than two pages will not be reviewed. Applicants may submit only one resume. Only the document submitted as the "Resume" under the Documents section will be used to determine qualifications and eligibility. If more than one resume is submitted, only the most recent submission will be reviewed.
If your resume is incomplete or does not demonstrate that you meet the qualification requirements or specialized experience described in this announcement, you may be determined ineligible or not qualified for further consideration.
Providing false or misleading information on your resume or supporting documentation may result in removal from consideration or other action consistent with applicable federal hiring regulations. Applicants who include vulgar, offensive, or inappropriate language or information in their application package will be ineligible for further consideration for this position.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
The following documents are required and must be submitted by 11:59 PM (ET) on 09/14/2026, unless otherwise stated in this vacancy announcement:
Two-Page Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week). If part-time, the hours must be annotated to be able to pro-rate the amount qualified specialized experience. If military or civilian, please include your rank and/or grade. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications. Your 2-page resume must contain information sufficient to make a valid determination that you fully meet the specialized experience requirements. Note: Current and former Federal employees should include pay plan, series, and grade level for relevant federal experience. If experience is for a career ladder position, please ensure to clearly distinguish the job duties for each grade level and how long you were working in each grade level. Resume Builder: https://help.usajobs.gov/faq/application/documents/resume/what-to-include
Proof of residence (e.g. mortgage or property deed, lease/rental agreement, utility bill, insurance policy). SF-50 cannot be accepted as proof of residence.
All college transcript(s), if qualifying based on education. Please submit both undergraduate and graduate level transcripts, as applicable.
Veteran Documentation, if applicable, such as: DD-214, SF15, letter from Veteran Affairs, etc.
Current or prior federal employeeswho hold or have held a non-temporary appointment in the federal competitive or excepted service within the previous 52 weeks must submit official documentation (i.e. SF50s) proving they meet time-in-grade requirements to be eligible for the grade level of this announcement.
Documentation that you meet the Language Selective Factors.
Failure to submit any of the above-mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from all documents.
Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must submit the documentation specified in the Required Documents section. To receive consideration, your complete application package must be submitted by 11:59 PM (ET) on 09/14/2026, unless otherwise stated in this vacancy announcement to receive consideration.
You must provide documentation to support your eligibility and qualification claims. Please review the required documentation listed in the eligibility sections to ensure you submit the appropriate information. You will only be considered for eligibilities for which you have provided the required supporting documentation.
Applications may be submitted through USAJOBS or through other authorized methods identified by the agency (e.g., third-party platforms or local outreach efforts) to support targeted recruitment under this authority.
Applicants submitting materials outside of USAJOBS must:
Submit a complete application package by the 09/14/2026 of this announcement, and
Ensure all materials are formatted and consistent with the application instructions outlined in this announcement, including resume requirements and supporting documentation.
All applications, regardless of submission method, will be evaluated using the same criteria and requirements to ensure a fair and equitable hiring process.
Applications received after the closing date, or that do not meet the requirements outlined in this announcement, will not be considered.
USAJOBS Application Instructions
Select Apply. If you are not logged in, you will be prompted to login or create an account.
Prompted to Start the Application Process by selecting "Start Application."
Select documents you want included in this application.
Review package to acknowledge your documents were reviewed.
Select if you want to include your demographic information.
After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site."
Follow onscreen prompts and instructions to complete your application.
Add the supporting documents by indexing your documents with the dropdown.
Upload any missing required documents or optional documents.
Review and Submit Application.
While logged in, you can check the status of your application by selecting "+" next to the job title for this position.
You can review or revise your application at any point during the open period of the announcement.
To update an application, you should log into your USAJOBS account and select "+" next to the job title for this position. Select "Update Application" for this job.
Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application.
San Juan National Historic Site
501 Calle Norzagaray
San Juan, PR 00901
US
Next steps
Please refer to your USAJOBS account for application status; the Human Resources Office cannot respond to individual status inquiries.
Once your Occupational Questionnaire has been received, you will receive an acknowledgment confirming your submission was successful.
Applicants who meet the eligibility and qualification requirements will be referred to the selecting official for consideration. Under this authority, all applicants determined to be qualified may be referred. If your name is referred, you may be contacted directly by the hiring official for a possible interview.
You will be notified of the status of your application at key stages in the process, including when candidates are referred for consideration and when the selection process has been completed.
Any exaggeration of your experience, false statements, or attempt to conceal information may disqualify you for employment consideration. We may verify all information you provide in your resume and questionnaire responses, through reference and/or background checks, and/or verification of your education. If you are selected, you will be contacted personally by the Human Resources Office posting this announcement.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
The following documents are required and must be submitted by 11:59 PM (ET) on 09/14/2026, unless otherwise stated in this vacancy announcement:
Two-Page Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week). If part-time, the hours must be annotated to be able to pro-rate the amount qualified specialized experience. If military or civilian, please include your rank and/or grade. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications. Your 2-page resume must contain information sufficient to make a valid determination that you fully meet the specialized experience requirements. Note: Current and former Federal employees should include pay plan, series, and grade level for relevant federal experience. If experience is for a career ladder position, please ensure to clearly distinguish the job duties for each grade level and how long you were working in each grade level. Resume Builder: https://help.usajobs.gov/faq/application/documents/resume/what-to-include
Proof of residence (e.g. mortgage or property deed, lease/rental agreement, utility bill, insurance policy). SF-50 cannot be accepted as proof of residence.
All college transcript(s), if qualifying based on education. Please submit both undergraduate and graduate level transcripts, as applicable.
Veteran Documentation, if applicable, such as: DD-214, SF15, letter from Veteran Affairs, etc.
Current or prior federal employeeswho hold or have held a non-temporary appointment in the federal competitive or excepted service within the previous 52 weeks must submit official documentation (i.e. SF50s) proving they meet time-in-grade requirements to be eligible for the grade level of this announcement.
Documentation that you meet the Language Selective Factors.
Failure to submit any of the above-mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from all documents.
Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must submit the documentation specified in the Required Documents section. To receive consideration, your complete application package must be submitted by 11:59 PM (ET) on 09/14/2026, unless otherwise stated in this vacancy announcement to receive consideration.
You must provide documentation to support your eligibility and qualification claims. Please review the required documentation listed in the eligibility sections to ensure you submit the appropriate information. You will only be considered for eligibilities for which you have provided the required supporting documentation.
Applications may be submitted through USAJOBS or through other authorized methods identified by the agency (e.g., third-party platforms or local outreach efforts) to support targeted recruitment under this authority.
Applicants submitting materials outside of USAJOBS must:
Submit a complete application package by the 09/14/2026 of this announcement, and
Ensure all materials are formatted and consistent with the application instructions outlined in this announcement, including resume requirements and supporting documentation.
All applications, regardless of submission method, will be evaluated using the same criteria and requirements to ensure a fair and equitable hiring process.
Applications received after the closing date, or that do not meet the requirements outlined in this announcement, will not be considered.
USAJOBS Application Instructions
Select Apply. If you are not logged in, you will be prompted to login or create an account.
Prompted to Start the Application Process by selecting "Start Application."
Select documents you want included in this application.
Review package to acknowledge your documents were reviewed.
Select if you want to include your demographic information.
After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site."
Follow onscreen prompts and instructions to complete your application.
Add the supporting documents by indexing your documents with the dropdown.
Upload any missing required documents or optional documents.
Review and Submit Application.
While logged in, you can check the status of your application by selecting "+" next to the job title for this position.
You can review or revise your application at any point during the open period of the announcement.
To update an application, you should log into your USAJOBS account and select "+" next to the job title for this position. Select "Update Application" for this job.
Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application.
San Juan National Historic Site
501 Calle Norzagaray
San Juan, PR 00901
US
Next steps
Please refer to your USAJOBS account for application status; the Human Resources Office cannot respond to individual status inquiries.
Once your Occupational Questionnaire has been received, you will receive an acknowledgment confirming your submission was successful.
Applicants who meet the eligibility and qualification requirements will be referred to the selecting official for consideration. Under this authority, all applicants determined to be qualified may be referred. If your name is referred, you may be contacted directly by the hiring official for a possible interview.
You will be notified of the status of your application at key stages in the process, including when candidates are referred for consideration and when the selection process has been completed.
Any exaggeration of your experience, false statements, or attempt to conceal information may disqualify you for employment consideration. We may verify all information you provide in your resume and questionnaire responses, through reference and/or background checks, and/or verification of your education. If you are selected, you will be contacted personally by the Human Resources Office posting this announcement.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
