You will serve as a FUL-Administrative Support Assistant (OA) (Seasonal) with the National Park Service in the Administration and Business Services Division for Great Smoky Mountains National Park located at Gatlinburg, TN.
The typical seasonal entry-on-duty period for Seasonal Staffing Office-Great Smoky Mountains National Park is October 2026 to July 2027, but can be variable during these months due to weather conditions, project needs, or funding. Anticipated Entry on Duty: October 2026
Summary
You will serve as a FUL-Administrative Support Assistant (OA) (Seasonal) with the National Park Service in the Administration and Business Services Division for Great Smoky Mountains National Park located at Gatlinburg, TN.
The typical seasonal entry-on-duty period for Seasonal Staffing Office-Great Smoky Mountains National Park is October 2026 to July 2027, but can be variable during these months due to weather conditions, project needs, or funding. Anticipated Entry on Duty: October 2026
This position is being filled under the Field Unit Local Hiring Authority and is open to U.S. citizens and nationals who meet all eligibility requirements, including permanent and exclusive residency within the defined vicinity of the field unit as described in this announcement. Under this authority, veterans' preference and traditional rating and ranking procedures do not apply.
Some of the major duties you will perform include but are not limited to the following:
Supports the Commercial Services Office with the issuance of special park use permits.
Responsible for completing administrative and clerical processes for office services and/or information management.
Performs accounting, budget, or financial management support duties related to recurring or standardized transactions such as purchase orders, payroll transactions, travel vouchers, charge card reconciliations, utility payments, etc.
Within delegated authority, purchases supplies, equipment, and services for the unit utilizing a purchase card, or a blanket purchase agreement under micro-purchase authority.
Appointment subject to background investigation and favorable adjudication.
Males born after 12-31-59 must be registered for Selective Service.
Direct Deposit participation required.
Successfully pass the E-Verify employment verification check. To learn more, visit www.dhs.gov/EVerify/.
You must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program.
You must be at least 18 years of age or older to operate government vehicles.
Qualifications
All qualifications must be met by the closing date of this announcement-09/15/2026-unless otherwise stated in this vacancy announcement
To receive credit for experience, your resume MUST state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected.
This position requires a special qualification that has been determined to be essential to perform the duties and will be used as a screen out element. If you do not provide evidence that you possess the following selective factor(s) will be rated not qualified. You must be able to type 40 words per minute.
Minimum Qualification Requirements: To qualify for this position, you must meet the following minimum qualifications:
To qualify for this position at the GS-5 grade level:
You must possess one (1) year of specialized experience equivalent to at least the GS-4 grade level. Examples of specialized experience may include: performing clerical administrative duties such as processing mail, drafting correspondence, performing records management; computer software knowledge or experience in data entry, and customer service. -OR- EDUCATION: Successful completion of at least four years of education above high school (120 semester hours or 180 quarter hours) leading to a bachelor's degree from an accredited college or university . You must include transcripts. -OR-
Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements. Only education in excess of the first 60 semester hours is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. You must include transcripts.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
You must submit a copy of your transcript(s) to support claimed education if substituting education for experience. Transcripts must include your name, school name, grades, credit hours earned, major(s), grade point average or class ranking, and date the degree was conferred, if applicable. A typed list of courses, grades, semester/quarter hours, GPA, etc. will not be accepted. Non-submission may result in being rated not qualified for the position. Unofficial transcripts are acceptable, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.
Foreign Education: To receive credit for education completed outside the United States, you must show proof that the education has been submitted to a private organization that specializes in interpretation of foreign educational credentials and such education has been deemed at least equivalent to that gained in conventional U.S. education programs. Recognition of Foreign Qualifications | U.S. Department of Education. https://www.ed.gov/about/initiatives/international-affairs/recognition-of-foreign-qualification
Additional information
This position will be filled under the Field Unit Local Hiring Authority. Eligibility is limited to applicants who reside within the defined local commuting area at the time of application. For this announcement, the local commuting area is the area from which individuals can reasonably commute to the duty station under normal conditions. The defined vicinity for this position is: Field Unit Local Hiring for Gatlinburg, Tennessee is defined as 50 miles from the Great Smoky Mountains National Park located at 107 Park Headquarters Road, Gatlinburg, TN 37738.You must provide proof of residency within the defined vicinity (e.g. mortgage or property deed, lease/rental agreement, utility bill, insurance policy, etc.). See the Required Documents section for information on how to verify current residence.
Additional vacancies may be filled using this job announcement.
First time hires to the Federal government normally start at the step 1 rate.
Non-Competitive Rehire Eligibility: Temporary seasonal employees can only maintain their non-competitive rehire eligibility if they work no more than a combined total of Temporary NTE less than 1560 hours within their established service year. Accordingly, non-competitive rehire eligibility allows for re-appointment to the same position or another position appropriate for temporary appointment with the same qualification requirements (5 CFR 316.402[b][7]), based on series and grade, anywhere in the major subdivision.
If you have held a temporary seasonal appointment in the past 12 months and have already worked the maximum temporary appointment less than 1040 hours during that period, you are still welcome to apply. However, please be aware that exceeding the limit of 1040 hours in your established service year will result in the loss of your non-competitive rehire eligibility.
The limit can be exceeded by working multiple temporary seasonal positions that result in a combined total greater than 1040 hours. The limit also can be exceeded by working a single temporary seasonal appointment that exceeds 1040 hours, unless granted an exception by OPM.
Employment may be terminated at any time due to fluctuations in funding levels, project needs, employee performance, or other considerations.
Physical Demands: The work is mostly sedentary.
Working Conditions: The work is generally performed in an office setting.
All Department of Interior (DOI) employees, their spouses, and minor children may not acquire or retain any claim, permit, lease, small tract entry, or other rights granted by the Department in Federal lands, with limited exceptions. Additional ethics prohibitions can be found here, https://www.doi.gov/ethics/ethics-prohibitions.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
This position is being filled under the Field Unit Local Hiring Authority. Under this authority, competitive rating, ranking, and veterans' preference procedures do not apply. The Servicing Human Resources Office will determine whether applicants meet the qualification and eligibility requirements described in this announcement. Applicants who meet these requirements may be referred to the selecting official on a certificate of eligibles for consideration.
You must certify that you will maintain a permanent and exclusive residence within the defined vicinity of the field unit(s) listed in this announcement.
Upon receipt of a completed application package, the Servicing Human Resources Office will review your resume and supporting documentation to determine whether you meet the minimum qualification requirements described in this announcement.
Resumes must not exceed two single-sided pages. Resumes longer than two pages will not be reviewed. Applicants may submit only one resume. Only the document submitted as the "Resume" under the Documents section will be used to determine qualifications and eligibility. If more than one resume is submitted, only the most recent submission will be reviewed.
If your resume is incomplete or does not demonstrate that you meet the qualification requirements or specialized experience described in this announcement, you may be determined ineligible or not qualified for further consideration.
Providing false or misleading information on your resume or supporting documentation may result in removal from consideration or other action consistent with applicable federal hiring regulations. Applicants who include vulgar, offensive, or inappropriate language or information in their application package will be ineligible for further consideration for this position.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
The following documents are required and must be submitted by 11:59 PM (EST) on 09/15/2026:
Two Page Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week). If part-time, the hours must be annotated to be able to pro-rate the amount qualified specialized experience. If military or civilian, please include your rank and/or grade. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications. Your 2-page resume must contain information sufficient to make a valid determination that you fully meet the specialized experience requirements. Note: Current and former Federal employees should include pay plan, series, and grade level for relevant federal experience. If experience is for a career ladder position, please ensure to clearly distinguish the job duties for each grade level and how long you were working in each grade level. Resume Builder: https://help.usajobs.gov/faq/application/documents/resume/what-to-include
Proof of residence (e.g. mortgage or property deed, lease/rental agreement, utility bill, insurance policy). SF-50 cannot be accepted as proof of residence.
All college transcript(s), if qualifying based on education. Please submit both undergraduate and graduate level transcripts, as applicable.
Veteran Documentation, if applicable, such as: DD-214, SF15, letter from Veteran Affairs, etc.
Current or prior federal employeeswho hold or have held a non-temporary appointment in the federal competitive or excepted service within the previous 52 weeks must submit official documentation (i.e. SF50s) proving they meet time-in-grade requirements to be eligible for the grade level of this announcement.
Please document in your resume that you can type 40 words per minute.
Failure to submit any of the above-mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from all documents.
Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must submit the documentation specified in the Required Documents section. To receive consideration, your complete application package must be submitted by 11:59 PM (EST) on 09/15/2026.
You must provide documentation to support your eligibility and qualification claims. Please review the required documentation listed in the eligibility sections to ensure you submit the appropriate information. You will only be considered for eligibilities for which you have provided the required supporting documentation.
Applications may be submitted through USAJOBS or through other authorized methods identified by the agency (e.g., third-party platforms or local outreach efforts) to support targeted recruitment under this authority.
Applicants submitting materials outside of USAJOBS must:
Submit a complete application package by the 09/15/2026 of this announcement, and
Ensure all materials are formatted and consistent with the application instructions outlined in this announcement, including resume requirements and supporting documentation.
All applications, regardless of submission method, will be evaluated using the same criteria and requirements to ensure a fair and equitable hiring process.
Applications received after the closing date, or that do not meet the requirements outlined in this announcement, will not be considered.
USAJOBS Application Instructions
Select Apply. If you are not logged in, you will be prompted to login or create an account.
Prompted to Start the Application Process by selecting "Start Application."
Select documents you want included in this application.
Review package to acknowledge your documents were reviewed.
Select if you want to include your demographic information.
After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site."
Follow onscreen prompts and instructions to complete your application.
Add the supporting documents by indexing your documents with the dropdown.
Upload any missing required documents or optional documents.
Review and Submit Application.
While logged in, you can check the status of your application by selecting "+" next to the job title for this position.
You can review or revise your application at any point during the open period of the announcement.
To update an application, you should log into your USAJOBS account and select "+" next to the job title for this position. Select "Update Application" for this job.
Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application.
Seasonal Staffing Office-Great Smoky Mountains National Park
DO NOT SEND MAIL TO THIS ADDRESS
107 Park Headquarters Road
Gatlinburg, TN 37738
US
Next steps
Once your Occupational Questionnaire has been received, you will receive an acknowledgment confirming your submission was successful.
Applicants who meet the eligibility and qualification requirements will be referred to the selecting official for consideration. Under this authority, all applicants determined to be qualified may be referred. If your name is referred, you may be contacted directly by the hiring official for a possible interview.
You will be notified of the status of your application at key stages in the process, including when candidates are referred for consideration and when the selection process has been completed.
Any exaggeration of your experience, false statements, or attempt to conceal information may disqualify you for employment consideration. We may verify all information you provide in your resume and questionnaire responses, through reference and/or background checks, and/or verification of your education. If you are selected, you will be contacted personally by the Human Resources Office posting this announcement.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
The following documents are required and must be submitted by 11:59 PM (EST) on 09/15/2026:
Two Page Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week). If part-time, the hours must be annotated to be able to pro-rate the amount qualified specialized experience. If military or civilian, please include your rank and/or grade. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications. Your 2-page resume must contain information sufficient to make a valid determination that you fully meet the specialized experience requirements. Note: Current and former Federal employees should include pay plan, series, and grade level for relevant federal experience. If experience is for a career ladder position, please ensure to clearly distinguish the job duties for each grade level and how long you were working in each grade level. Resume Builder: https://help.usajobs.gov/faq/application/documents/resume/what-to-include
Proof of residence (e.g. mortgage or property deed, lease/rental agreement, utility bill, insurance policy). SF-50 cannot be accepted as proof of residence.
All college transcript(s), if qualifying based on education. Please submit both undergraduate and graduate level transcripts, as applicable.
Veteran Documentation, if applicable, such as: DD-214, SF15, letter from Veteran Affairs, etc.
Current or prior federal employeeswho hold or have held a non-temporary appointment in the federal competitive or excepted service within the previous 52 weeks must submit official documentation (i.e. SF50s) proving they meet time-in-grade requirements to be eligible for the grade level of this announcement.
Please document in your resume that you can type 40 words per minute.
Failure to submit any of the above-mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from all documents.
Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must submit the documentation specified in the Required Documents section. To receive consideration, your complete application package must be submitted by 11:59 PM (EST) on 09/15/2026.
You must provide documentation to support your eligibility and qualification claims. Please review the required documentation listed in the eligibility sections to ensure you submit the appropriate information. You will only be considered for eligibilities for which you have provided the required supporting documentation.
Applications may be submitted through USAJOBS or through other authorized methods identified by the agency (e.g., third-party platforms or local outreach efforts) to support targeted recruitment under this authority.
Applicants submitting materials outside of USAJOBS must:
Submit a complete application package by the 09/15/2026 of this announcement, and
Ensure all materials are formatted and consistent with the application instructions outlined in this announcement, including resume requirements and supporting documentation.
All applications, regardless of submission method, will be evaluated using the same criteria and requirements to ensure a fair and equitable hiring process.
Applications received after the closing date, or that do not meet the requirements outlined in this announcement, will not be considered.
USAJOBS Application Instructions
Select Apply. If you are not logged in, you will be prompted to login or create an account.
Prompted to Start the Application Process by selecting "Start Application."
Select documents you want included in this application.
Review package to acknowledge your documents were reviewed.
Select if you want to include your demographic information.
After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site."
Follow onscreen prompts and instructions to complete your application.
Add the supporting documents by indexing your documents with the dropdown.
Upload any missing required documents or optional documents.
Review and Submit Application.
While logged in, you can check the status of your application by selecting "+" next to the job title for this position.
You can review or revise your application at any point during the open period of the announcement.
To update an application, you should log into your USAJOBS account and select "+" next to the job title for this position. Select "Update Application" for this job.
Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application.
Seasonal Staffing Office-Great Smoky Mountains National Park
DO NOT SEND MAIL TO THIS ADDRESS
107 Park Headquarters Road
Gatlinburg, TN 37738
US
Next steps
Once your Occupational Questionnaire has been received, you will receive an acknowledgment confirming your submission was successful.
Applicants who meet the eligibility and qualification requirements will be referred to the selecting official for consideration. Under this authority, all applicants determined to be qualified may be referred. If your name is referred, you may be contacted directly by the hiring official for a possible interview.
You will be notified of the status of your application at key stages in the process, including when candidates are referred for consideration and when the selection process has been completed.
Any exaggeration of your experience, false statements, or attempt to conceal information may disqualify you for employment consideration. We may verify all information you provide in your resume and questionnaire responses, through reference and/or background checks, and/or verification of your education. If you are selected, you will be contacted personally by the Human Resources Office posting this announcement.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
