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Business Operations Specialist

Department of Homeland Security
Customs and Border Protection
Office of Acquisition

Summary

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Acquisition, Acquisition Management Division, located in one of the following locations:

  • Ashburn, VA
  • Washington, DC.

Overview

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Accepting applications
Posted yesterday · Apply by 07/21/26
Due by 11:59 p.m. ET on July 21, 2026
Location
9 vacancies in the following locations:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$143,913 - $187,093 per year
Pay scale & grade
GS 14
Promotion potential
14
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Not Required
Financial disclosure required
Yes
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
OA-SMP-13004052-JPH
Control number
876468000

Duties

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Joining Customs & Border Protection(CBP), Office of Acquisition, will allow you to use your expertise in procurement and acquisition matters to provide expert technical advice and guidance, identify and resolve complex problems, and develop new approaches and policies that improve the acquisition process, supporting the award and administration of CBP contracts and agreements. This position starts at a salary of $143,913.00 (GS-14, Step 1) to $187,093.00 (GS-14, Step 10). Apply for this exciting opportunity to strengthen Homeland Security by providing expert procurement advice and assistance to program officials.

In this Business Operations Specialist position you will become a key team member of Homeland Security professionals providing expert procurement advice and assistance to program officials in order to acquire systems, services, equipment, and supplies that support the mission of CBP.

Typical work assignments include:

  • Preparing documents required in the Procurement Request package, supporting the Contracting Officer and Program Manager in Pre-award activities and Post Award administration of contracts and interagency agreements.
  • Performing Pre-Award activities which include supporting a Technical Evaluation Team and a Business Evaluation Team in all aspects of evaluating the vendor's proposal and supports the path to a successful outcome.
  • Preparing and executing presentations that are comprehensive, clear, and convincing.
  • Supporting and adopting processes that effect acquisition streamlining.
  • Monitoring the period of performance and establishes schedules to ensure follow-on contracts and Interagency Agreements are awarded on time in order to minimize the use of extensions, bridge contracts and letter contracts.

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this position
  • Males born after 12/31/1959 must be registered with Selective Service
  • Primary U.S. residency for at least three of the last five years (additional details below)
  • All pre-employment processes will be conducted in English
  • Background Investigation: You may be required to pass a background investigation
  • CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures
  • As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.
  • DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
  • Financial Disclosure: Financial Disclosure is required.
  • Bargaining Unit: This position is not covered under the bargaining unit.

Qualifications

Specialized Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

  • Providing advice and instructing officials in day to day operations about procurement regulations, procurement policies and contracting principles, including the latest procedures and techniques sufficient to plan, develop and implement and action to acquire goods and services.
  • Writing and editing documents needed in all aspects of the procurement and contracting process.
  • Providing oral and written communication either through reports and presentations.
  • Identifying and resolving problems in the areas of acquisition and contracting lifecycle.
NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must:
  • Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
  • Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 07/21/2026.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers

Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:
  • Working for the U.S. Government as a federal civilian or as a member of the military
  • A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
  • Participation in a study abroad program sponsored by a U.S. affiliated college or university
  • Working as a contractor, intern, consultant or volunteer supporting the U.S. government
Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Additional information

Telework: No - exemptions related to telework may be available in very limited cases

Additional Hiring and Special Appointing Authorities: See "THIS JOB IS OPEN TO" section above for what additional Appointing Authorities may apply. Veterans, military spouses, Peace Corps/VISTA volunteers, and people with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility and to understand what documentation would be required with your application, please click on the appropriate link below. You must provide documentation supporting your eligibility prior to the closing date of this announcement. If you have any questions regarding your eligibility, please contact the CBP Hiring Center via the contact information listed at the end of this job opportunity announcement.


The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants will only be considered for the Eligibilities for which they claim in the job questionnaire AND must provide the supporting documentation. Applicants will not be considered for Eligibilities for which they did not claim, regardless of the documentation submitted with the application. https://apply.usastaffing.gov/ViewQuestionnaire/13004052

After CBP completes its hiring, the resumes of the remaining candidates referred for selection consideration may be shared with other DHS Components. During the application process, you may choose to opt-in if you would like your name, application material, and assessment results to be shared. There is no guarantee of further consideration, and you can continue to explore other job opportunity announcements.

Your resume and supporting documentation will be reviewed to ensure you meet the minimum qualification(s). Your resume must support that you meet both specialized experience requirements described in the qualifications section and are proficient in the skills/competencies. If you meet the minimum qualifications, your experience, education, and training will be rated using a Structured Resume Review process.

Your final rating will be based on a Structured Resume Review conducted by Subject Matter Experts (SME). This Structured Resume Review requires that candidates resume must demonstrate the competencies noted below:

  • Managing and Organizing Information - Identifying a need; gathering, organizing, and maintaining information; determining its importance and accuracy, and communicating it by a variety of methods.
  • Problem Solving - Identifying and analyzing problems; distinguishing between relevant and irrelevant information; providing options for resolving problems.
  • Partnering - Developing networks and building alliances; collaborating across boundaries to build strategic relationships and achieving common goals.
  • Decision Making - Making sound decisions based on available information; perceiving the impact and implications of decisions; able to commit to action in uncertain situations to accomplish organizational goals.
Failure to demonstrate sufficient detail in the body of your resume may impact your final rating. Please note you are not required to provide specific narrative responses to the skills and competencies described in this section. If you are best qualified, you may be referred to the hiring manager for consideration and may be contacted for an interview.

Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibilityon OPM's Career Transition Resources website. To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the Required Documents section of this announcement.

Customs and Border Protection

Customs & Border Protection (CBP): Securing America's Borders
The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a workforce spanning hundreds of occupations. Make an impact; join DHS.

Discover a challenging and rewarding career with U.S. Customs and Border Protection (CBP), the sole organization responsible for securing the nation's borders. At CBP, we:

  • Secure and enforce trade and travel while enforcing hundreds of U.S. regulations, including immigration and drug laws
  • Screen passengers, vehicles, and shipments entering our country
  • Seize illegal narcotics, vehicles, and agricultural products and prohibited goods.
  • Prevent unauthorized entry into the country
  • Rescue individuals who fall into dangerous conditions traversing our border
Find us on X at @CBP and @CBPJobs
Find us on LinkedIn at U.S. Customs and Border Protection
CBP employees demonstrate the highest level of commitment to protect and serve the United States of America and to exemplify the CBP Core Values of Vigilance, Service to Country and Integrity. Learn more about CBP's mission, core values and careers at https://www.cbp.gov/about

Agency contact information

CBP Hiring Center HR Contact
Phone
855-500-3722
Email
cbphiring-applicantinquiry@cbp.dhs.gov
Address
Office of Acquisition
Please read entire announcement
Please apply online
Washington, DC 20229
US

Visit our careers page

Learn more about what it's like to work at Customs and Border Protection, what the agency does, and about the types of careers this agency offers.

http://www.cbp.gov

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