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Program Manager

Department of Homeland Security
Customs and Border Protection
Office of Facilities and Asset Management

Summary

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Facilities and Asset Management (OFAM), Operational Support Facilities Division (OSF), Border Patrol & Air and Marine (BPAM) Program Management Office (PMO) located in the following locations:

  • Alisio Viejo, CA
  • Indianapolis, IN
  • Washinton, DC
  • Euless, TX

Overview

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Accepting applications
Posted yesterday · Apply by 07/13/26
Due by 11:59 p.m. ET on July 13, 2026
Location
1 vacancy in the following locations:
Work site options
Telework eligible
No
Remote job
No
Relocation expenses reimbursed
No
Salary
$172,476 - $197,200 per year
Pay scale & grade
GS 15
Promotion potential
15
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
Yes
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Not Required
Financial disclosure required
Yes
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
OFAM-SMP-12976486-KFG
Control number
874705200

Duties

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This position is with the Department of Homeland Security (DHS), within U.S. Customs and Border Protection, Office of Facilities and Asset Management, Operational Support Facilities Division. The BPAM PMO Director is responsible for overall maintenance of various physical components designed to help Air and Marine Operations and the U.S. Border Patrol to fulfill its primary homeland security mission. These components include Sector headquarters, stations, air and marine units, hangers, checkpoints, and forward operating bases. The BPAM PMO is within the OSF Division, which is responsible for overseeing the planning, construction, maintenance, repairs, operations, and sustainment of OFAM's facilities.

This position starts at a salary of $172,476.00 (GS-15, Step 1) to $197,200.00 (GS-15, Step 10).

Salary: Salary listed reflects the rest of U.S. scale and, if applicable, will be adjusted to meet the locality pay or cost of living expenses of the duty location upon selection.

As the Division Director, your typical duties may include:

  • Planning, evaluating, integrating, and coordinating initiatives within the BPAM Office. The incumbent works closely with CBP leadership, special staff, directors, division chiefs, regional directors, and mission support staff, and coordinates actions with Department of Homeland Security and subordinate DHS program office staff to ensure effective implementation of program objectives.
  • Setting, directing, and establishing policies for BPAM PMO programs and operations, ensuring compliance with CBP and DHS requirements which includes developing and implementing new policies and procedures to address emerging operational needs and strategic objectives.
  • Leading the BPAM PMO in executing services, ensuring resources are properly allocated, funded, and strategically placed to achieve the BPAM PMO mission efficiently and effectively.
  • Overseeing the development of the BPAM PMO strategic plan and vision, to ensure alignment with the strategic plans and goals of OSF, OFAM, and CBP.
  • Exercising the full range of delegated personnel management authorities, to include approving selections for subordinate positions, maintaining effective management-employee relations, and recognizing employee performance.

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this position
  • Males born after 12/31/1959 must be registered with Selective Service
  • Primary U.S. residency for at least three of the last five years (additional details below)
  • All pre-employment processes will be conducted in English
  • You may be required to pass a background investigation
  • CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures
  • As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.
  • DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
  • Financial Disclosure is required.
  • Bargaining Unit: This position is not covered under the bargaining unit.

Qualifications

Experience: You qualify for the GS-15 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

  • Setting, directing, and establishing policies for programs and operations, including developing and implementing new policies and procedures to address emerging operational needs and strategic objectives, ensuring compliance with agency and departmental requirements.
  • Overseeing the execution of services, ensuring proper allocation, funding, and strategic placement of resources to achieve mission objectives efficiently and effectively.
  • Developing, negotiating, and validating budget requirements, as well as ensuring manpower and resource needs are met across an organization.
  • Advising senior and executive leadership on relevant matters, including plans, initiatives, issues, future developments, and policies impacting program outcomes.
  • Ensuring programs and processes are governed by internal controls and that appropriate precautions are taken to prevent fraud, waste, and misuse of resources in accordance with regulations.
NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must:
  • Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
  • Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 07/13/2026.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers

Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:
  • Working for the U.S. Government as a federal civilian or as a member of the military
  • A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
  • Participation in a study abroad program sponsored by a U.S. affiliated college or university
  • Working as a contractor, intern, consultant or volunteer supporting the U.S. government

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Additional information

Additional Hiring and Special Appointing Authorities: See "THIS JOB IS OPEN TO" section above for what additional Appointing Authorities may apply. Veterans, military spouses, Peace Corps/VISTA volunteers, and people with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility and to understand what documentation would be required with your application, please click on the appropriate link below. You must provide documentation supporting your eligibility prior to the closing date of this announcement. If you have any questions regarding your eligibility, please contact the CBP Hiring Center via the contact information listed at the end of this job opportunity announcement.

Positions with known promotion potential do not guarantee promotion, nor is the promise of promotion implied.

Supervisory Probationary Period: You may be required to serve an 18 month probationary period upon appointment.

Leadership Training: All newly appointed first-time CBP Supervisors/GS-15s are required to complete mandatory training. The training will be scheduled by the Office of Training and Development within the first 90 days of appointment. The duration of the training will include 5 weeks of in-residence training in Harpers Ferry, WV. Note: This training may be waived if previously completed.

You may be required to successfully complete the training requirement as a condition of employment. Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants will only be considered for the Eligibilities for which they claim in the job questionnaire AND must provide the supporting documentation. Applicants will not be considered for Eligibilities for which they did not claim, regardless of the documentation submitted with the application. https://apply.usastaffing.gov/ViewQuestionnaire/12976486

After CBP completes its hiring, the resumes of the remaining candidates referred for selection consideration may be shared with other DHS Components. During the application process, you may choose to opt-in if you would like your name, application material, and assessment results to be shared. There is no guarantee of further consideration, and you can continue to explore other job opportunity announcements.

The Federal Supervisory Assessment will be used to assess the following general competencies:

  • Accountability
  • Customer Service
  • Decisiveness
  • Flexibility
  • Interpersonal Skills
  • Problem Solving
  • Resilience

Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibilityon OPM's Career Transition Resources website. To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the Required Documents section of this announcement.

Customs and Border Protection

Customs & Border Protection (CBP): Securing America's Borders
The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a workforce spanning hundreds of occupations. Make an impact; join DHS.

Discover a challenging and rewarding career with U.S. Customs and Border Protection (CBP), the sole organization responsible for securing the nation's borders. At CBP, we:

  • Secure and enforce trade and travel while enforcing hundreds of U.S. regulations, including immigration and drug laws
  • Screen passengers, vehicles, and shipments entering our country
  • Seize illegal narcotics, vehicles, and agricultural products and prohibited goods.
  • Prevent unauthorized entry into the country
  • Rescue individuals who fall into dangerous conditions traversing our border
Find us on X at @CBP and @CBPJobs
Find us on LinkedIn at U.S. Customs and Border Protection
CBP employees demonstrate the highest level of commitment to protect and serve the United States of America and to exemplify the CBP Core Values of Vigilance, Service to Country and Integrity. Learn more about CBP's mission, core values and careers at https://www.cbp.gov/about

Agency contact information

CBP Hiring Center HR Contact
Phone
855-500-3722
Email
cbphiring-applicantinquiry@cbp.dhs.gov
Address
Office of Facilities and Asset Management
Please read entire announcement
Please apply online
Washington, DC 20229
US

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Learn more about what it's like to work at Customs and Border Protection, what the agency does, and about the types of careers this agency offers.

http://www.cbp.gov

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