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Program Manager

Department of Homeland Security
Customs and Border Protection
Office of Facilities and Asset Management
This job announcement has closed

Summary

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Facilities and Asset Management, Operation Support Facilities Division, 2 vacancies in the following locations:

  • Aliso Viejo, CA
  • Euless, TX
  • Indianapolis, IN
  • Washington, DC
This announcement will be open for 5 business days OR until the first 100 applications have been received, whichever happens first.

Overview

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Reviewing applications
Open & closing dates
05/08/2026 to 05/12/2026
This job will close when we have received 100 applications which may be sooner than the closing date. Learn more
Salary
$147,945 - $192,331 per year
Pay scale & grade
GS 15
Locations
2 vacancies in the following locations:
Aliso Viejo, CA
Washington, DC
Indianapolis, IN
Euless, TX
Remote job
No
Telework eligible
No
Travel Required
50% or less - N/A
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
15
Job family (Series)
Supervisory status
Yes
Security clearance
Not Required
Drug test
Yes
Financial disclosure
Yes
Bargaining unit status
No
Announcement number
OFAM-SMP-12945572-DBM
Control number
868139300

Duties

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To help the Border Patrol gain and maintain effective control of the land between the official ports of entry (POEs), the Operational Support Facilities' Border Patrol & Air and Marine (BPAM) Program Management Office (PMO) provides our business partners, U.S. Border Patrol (USBP) and Air and Marine Operations (AMO), with long-term planning, construction, and maintenance capabilities. These components include Sector headquarters, stations, air and marine units, hangers, checkpoints, and forward operating bases - but the primary goal remains the same: to provide material solutions and Facilities that support USBP and AMO in achieving primary homeland security missions.

This position starts at a salary of $147,945.00 (GS-15, Step 1) to $192,331.00 (GS-15, Step 10).

Major Duties for the position of Program Manager (Corridor Director) include but are not limited to:

  • Identifying the appropriate execution strategy, from a broad, administrative standpoint, for all requirements, including major and minor projects, construction and alterations, maintenance, and repairs.
  • Providing expert administrative knowledge and directing facility management supervisors within their Area of Responsibility (AOR).
  • Leading a team of employees and identifies and implements strategies to motivate and empower team.
  • Coordinating, gathering requirements, and addressing potential barriers to providing services on time and on budget.
  • Developing detailed plans, tasks, milestone dates and schedules to ensure proper sequencing of events and tracking of processes and costs throughout the life cycle of the programs/projects
  • Planning and assigning work to be accomplished by subordinates, setting and adjusting short-term priorities, and preparing schedules for completion of work.

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this position
  • Males born after 12/31/1959 must be registered with Selective Service
  • Primary U.S. residency for at least three of the last five years (additional details below)
  • All pre-employment processes will be conducted in English
  • You may be required to pass a background investigation
  • CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures
  • As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.
  • DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
  • Financial Disclosure is required.
  • Bargaining Unit: This position is not covered under the bargaining unit.

Qualifications

Experience GS-15: You qualify for the GS-15 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

  • Leading and managing complex facilities and asset management programs, including the planning, coordination, and execution of major construction, maintenance, and repair projects.
  • Setting priorities, assigning work, and resolving complex personnel and operational issues resulting in the achievement of program objectives and improved team performance.
  • Developing, interpreting, and implementing policies, procedures, and standards for facilities management and operational support by providing authoritative guidance to senior leadership and stakeholders, ensuring alignment with organizational goals and compliance with federal regulations.
  • Managing program budgets, conducting cost-benefit analyses, and ensuring effective utilization of personnel, equipment, and financial resources to support mission-critical
  • Conducting complex analytical studies, evaluating program performance, and recommending improvements to enhance efficiency and effectiveness.
NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must:
  • Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
  • Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 05/14/2026.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers

Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:
  • Working for the U.S. Government as a federal civilian or as a member of the military
  • A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
  • Participation in a study abroad program sponsored by a U.S. affiliated college or university
  • Working as a contractor, intern, consultant or volunteer supporting the U.S. government
Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

Supervisory Probationary Period: You may be required to serve an 18 month probationary period upon appointment.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Additional information

Additional Hiring and Special Appointing Authorities: See "THIS JOB IS OPEN TO" section above for what additional Appointing Authorities may apply. Veterans, military spouses, Peace Corps/VISTA volunteers, and people with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility and to understand what documentation would be required with your application, please click on the appropriate link below. You must provide documentation supporting your eligibility prior to the closing date of this announcement. If you have any questions regarding your eligibility, please contact the CBP Hiring Center via the contact information listed at the end of this job opportunity announcement.

Leadership Training: All newly appointed first-time CBP Supervisors are required to complete mandatory training. The training will be scheduled by the Office of Training and Development within the first 90 days of appointment. The duration of the training will include 3 weeks of in residence training in Harpers Ferry, WV. Note: This training may be waived if previously completed.
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants will only be considered for the Eligibilities for which they claim in the job questionnaire AND must provide the supporting documentation. Applicants will not be considered for Eligibilities for which they did not claim, regardless of the documentation submitted with the application {Tag Application Preview}.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses to the application questionnaire, and your responses to all assessments required for this position. Failure to demonstrate sufficient detail in the body of your resume may impact your final rating.

This position requires a 90-minute timed General Supervisor Test Battery consisting of two parts: 1) Managerial Writing Skills; 2) Critical Thinking Skills. The assessments are administered unproctored and online. Questions are multiple-choice; candidates select the best answer and can mark items for review.

The General Supervisor Test Battery will be used to assess the following Supervisory competencies:

    • Written Communication
    • Decision Making
    • Problem Solving
    • Reasoning

Your final rating will be determined by your cumulative score on the Supervisory exam. All applicants will be contacted via email to complete the General Supervisor Test Battery. Applicants who do not complete the entire exam will be removed from consideration. To be considered for the position, you must demonstrate minimum proficiency and achieve a passing score on the exam. A passing score does not guarantee selection.

Reasonable Accommodation Requests: If you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973, as amended, and Americans with Disabilities Act 1990, as amended, that would interfere with completing the assessment, you are able to request a Reasonable Accommodation prior to the Managerial Writing Skills and Critical Thinking Skills tests. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis.

Failure to demonstrate sufficient detail in the body of your resume may impact your final rating. Please note you are not required to provide specific narrative responses to the skills and competencies described in this section.

If you are best qualified, you may be referred to the hiring manager for consideration and may be contacted for an interview.

Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibilityon OPM's Career Transition Resources website. To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the Required Documents section of this announcement.

Customs and Border Protection

Customs & Border Protection (CBP): Securing America's Borders
The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a workforce spanning hundreds of occupations. Make an impact; join DHS.

Discover a challenging and rewarding career with U.S. Customs and Border Protection (CBP), the sole organization responsible for securing the nation's borders. At CBP, we:

  • Secure and enforce trade and travel while enforcing hundreds of U.S. regulations, including immigration and drug laws
  • Screen passengers, vehicles, and shipments entering our country
  • Seize illegal narcotics, vehicles, and agricultural products and prohibited goods.
  • Prevent unauthorized entry into the country
  • Rescue individuals who fall into dangerous conditions traversing our border
Find us on X at @CBP and @CBPJobs
Find us on LinkedIn at U.S. Customs and Border Protection
CBP employees demonstrate the highest level of commitment to protect and serve the United States of America and to exemplify the CBP Core Values of Vigilance, Service to Country and Integrity. Learn more about CBP's mission, core values and careers at https://www.cbp.gov/about

Agency contact information

CBP Hiring Center HR Contact
Phone
855-500-3722
Email
cbphiring-applicantinquiry@cbp.dhs.gov
Address
Office of Facilities and Asset Management
Please read entire announcement
Please apply online
Washington, DC 20229
US

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Learn more about what it's like to work at Customs and Border Protection, what the agency does, and about the types of careers this agency offers.

http://www.cbp.gov

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