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Clinical Psychologist

Department of Homeland Security
Customs and Border Protection
Immediate Office of the Executive Assistant Commissioner

Summary

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Immediate Office of the Executive Assistant Commissioner, Workforce Care Directorate located in Rochester, MN.

Overview

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Accepting applications
Open & closing dates
04/17/2026 to 04/23/2026
Salary
$137,123 - $178,265 per year
Pay scale & grade
GS 14
Location
1 vacancy in the following location:
Rochester, MN
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
14
Job family (Series)
Supervisory status
No
Security clearance
Not Required
Drug test
Yes
Financial disclosure
No
Bargaining unit status
No
Announcement number
EAC-SMP(ICTAP)-12939691-SR
Control number
865498800

This job is open to

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Clarification from the agency

Displaced Federal employees requesting special priority selection consideration under the Career Transition Assistance Plan; Displaced Federal employees requesting special priority selection consideration under the Interagency Career Transition Assistance Program; Individuals who are eligible under Veterans Employment Opportunity Act; Certain Military Spouses and current and former Land Management employees who meet the Land Management Workforce Flexibility Act within the local commuting area.

Duties

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In this position you will provide regional support of the workforce and leadership through behavioral health prevention and other various incident responses, consultations, and training. for leader development, organizational behavior management, employee engagement and resilience. In this role, you will fortify CBP's workforce and leadership by collaborating with all CBP offices, CBP employees, supervisors, and other partners by addressing challenges, opportunities, and programs for the CBP workforce.

This position starts at a salary of $137,123.00 (GS-14, Step 1) to $178,265.00 (GS-14, Step 10).

In this Clinical Psychologist (Operational Psychologist) position you will provide strategic oversight and support. Typical work assignments include:

  • Planning, designing, developing, and conducting indirect assessment and other analyses to assess individual employee, manager and system variables pertaining to employee engagement, resilience, and wellness. Analyses are used to make recommendations to leaders and Program Offices using evidence-based solutions.
  • Developing and implementing agency programs and procedures through the application of behavioral and social science theories, methods, and techniques.
  • Advising, coordinating, and supporting others' implementation of multiple programs including but not limited to Suicide Prevention, Intervention, and Postvention; Domestic Violence, Substance Misuse Suicide, and conducting Suicide Reviews (i.e., psychological autopsy).
  • Researching the interaction amongst groups concerning motivation, morale, group problem solving, and the effects of social stress and similar matters. Facilitating focus groups, interviews, strategic action planning with CBP's Workforce Care, CBP Program Offices and Resilience Program Leadership, internal and external key stakeholders in the assessment and improvement of CBP programs.
  • Supporting proactive risk management initiatives such as insider threat, behavioral risk assessments, recidivism and similar analyses and predictions to increase the safety of CBP and its workforce.

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this position
  • Males born after 12/31/1959 must be registered with Selective Service
  • Primary U.S. residency for at least three of the last five years (additional details below)
  • All pre-employment processes will be conducted in English
  • You may be required to pass a background investigation
  • CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures
  • As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.
  • DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
  • Bargaining Unit: This position is not covered under the bargaining unit.

Qualifications

BASIC REQUIREMENT: Satisfactory completion of all the requirements for the doctoral degree (Ph.D. or equivalent) directly related to full professional work in clinical psychology is required.

You must submit a copy of your college transcripts showing coursework completion at the time of your application.

Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

  • Applying behavioral, clinical and organizational psychology to develop and implement programs, tools and resources that are relevant and practical for employees and management to use in response to organizational needs;
  • Consulting with leaders to advise on strategic, operational and tactical approaches to organizational problems using evidence-based design to devise workable solutions and action plans;
  • Managing projects in the areas of programs, training, practices, and metrics that boost organizational health and cohesion, leaders' capabilities; and employee engagement, resilience, and wellness via best-practices; and
  • Conducting training and teaching skills to leaders and employees in the areas of behavioral health and wellness/resilience and organizational behavior management.
NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must:
  • Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
  • Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 04/23/2026.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers

Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:
  • Working for the U.S. Government as a federal civilian or as a member of the military
  • A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
  • Participation in a study abroad program sponsored by a U.S. affiliated college or university
  • Working as a contractor, intern, consultant or volunteer supporting the U.S. government
Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Your transcripts: All applicants are required to submit a copy of your college transcript (unofficial is acceptable at this time; however, official copies will be required prior to entrance on duty) or a list of coursework with hours completed provided from the institution. If you are a current CBP employee within the position series announced, transcripts will not be required at the time of application; however, education will be verified if you are selected and you may be required to submit transcripts at that time. Education must be from an institution accredited by an agency recognized by the U.S. Department of Education. Education obtained from a foreign university or college is not creditable unless it has been evaluated by an organization that specializes in interpretation of education credentials. Note: If submitting documentation of an evaluation, transcripts are still required. For a listing of some accrediting agencies see NACES | Credentials Evaluations Provided by NACES Members. See https://www.accreditation.info/education-quality/usa-recognition.html for more information.

Additional information

License: You must have and maintain a current, active, full, unrestricted license and registration to practice psychology in a State, the District of Columbia, the Commonwealth of Puerto Rico, or a territory of the United States. Must be no findings of prior ethics violations with current and prior state licensure boards.

Additional Hiring and Special Appointing Authorities: See "THIS JOB IS OPEN TO" section above for what additional Appointing Authorities may apply. Veterans, military spouses, Peace Corps/VISTA volunteers, and people with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility and to understand what documentation would be required with your application, please click on the appropriate link below. You must provide documentation supporting your eligibility prior to the closing date of this announcement. If you have any questions regarding your eligibility, please contact the CBP Hiring Center via the contact information listed at the end of this job opportunity announcement.

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants will only be considered for the Eligibilities for which they claim in the job questionnaire AND must provide the supporting documentation. Applicants will not be considered for Eligibilities for which they did not claim, regardless of the documentation submitted with the application. https://apply.usastaffing.gov/ViewQuestionnaire/12939691

Your resume and supporting documentation will be reviewed to ensure you meet the minimum qualification(s). Your resume must support that you meet both specialized experience requirements described in the qualifications section and are proficient in the skills/competencies. If you meet the minimum qualifications, your experience, education, and training will be rated using a Structured Resume Review process.
Your final rating will be based on a Structured Resume Review conducted by Subject Matter Experts (SME). This Structured Resume Review requires that candidates resume must demonstrate the competencies noted below:

  • Psychology
  • Incident Management
  • Teaching Others
Failure to demonstrate sufficient detail in the body of your resume may impact your final rating. Please note you are not required to provide specific narrative responses to the skills and competencies described in this section. If you are best qualified, you may be referred to the hiring manager for consideration and may be contacted for an interview.

Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibilityon OPM's Career Transition Resources website. To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the Required Documents section of this announcement.

Customs and Border Protection

Customs & Border Protection (CBP): Securing America's Borders
The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a workforce spanning hundreds of occupations. Make an impact; join DHS.

Discover a challenging and rewarding career with U.S. Customs and Border Protection (CBP), the sole organization responsible for securing the nation's borders. At CBP, we:

  • Secure and enforce trade and travel while enforcing hundreds of U.S. regulations, including immigration and drug laws
  • Screen passengers, vehicles, and shipments entering our country
  • Seize illegal narcotics, vehicles, and agricultural products and prohibited goods.
  • Prevent unauthorized entry into the country
  • Rescue individuals who fall into dangerous conditions traversing our border
Find us on X at @CBP and @CBPJobs
Find us on LinkedIn at U.S. Customs and Border Protection
CBP employees demonstrate the highest level of commitment to protect and serve the United States of America and to exemplify the CBP Core Values of Vigilance, Service to Country and Integrity. Learn more about CBP's mission, core values and careers at https://www.cbp.gov/about

Agency contact information

CBP Hiring Center HR Contact
Phone
855-500-3722
Email
cbphiring-applicantinquiry@cbp.dhs.gov
Address
Immediate Office of the Executive Assistant Commissioner
Please read entire announcement
Please apply online
Washington, DC 20229
US

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http://www.cbp.gov

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