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Supervisory Facility Operations Specialist

Department of the Interior
National Park Service
Shenandoah National Park

Summary

This career/career-conditional permanent full-time position is located in Shenandoah National Park, and serves as the Chief of the Facility Management Division.

Overview

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Accepting applications
Open & closing dates
03/24/2026 to 04/06/2026
Salary
$106,437 - $138,370 per year
Pay scale & grade
GS 13
Location
1 vacancy in the following location:
Luray, VA
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position. You must obtain a government charge card for travel purposes.
Relocation expenses reimbursed
Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Appointment type
Permanent
Work schedule
Full-time - You occasionally may be required to work on-call, evenings, weekends, holidays, overtime.
Service
Competitive
Promotion potential
None
Supervisory status
Yes
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Moderate Risk (MR)
Trust determination process
Financial disclosure
Yes
Bargaining unit status
No
Announcement number
NE-1612-SHEN-26-12911190-MP
Control number
862101700

This job is open to

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Clarification from the agency

WHO MAY BE CONSIDERED: All current DOI/Department of the Interior competitive service career/career-conditional federal employees (tenure 1 or 2); Eligible applicants under: Veterans' Employment Opportunity Act (VEOA); 30% Disabled Veterans. Special Hiring Authority eligibles such as Land Management Workforce Flexibility Act (LMWFA); Former Public Land Corps (PLC) members, Military Spouse, etc.; CTAP/ICTAP eligibles within the local commuting area.

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Duties

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This position serves as the Chief, Facility Management Division for Shenandoah National Park and is directly supervised by the Park's Deputy Superintendent. The position is responsible for developing and implementing a complex facility management program including leadership and supervision, facility asset management and operations, environmental management, and project management. Participates as a key member of the Senior Leadership Team; serves as principal advisor on all matters related to the management, maintenance, and preservation of SHENs facility assets including roads, maintained landscapes, buildings, utility systems, signs, etc.; provides professional support and direction for supervision, planning, implementation, and coordination of operations and projects for the maintenance and rehabilitation of constructed assets; and coordination with other agencies such as US Public Health, EPA, Federal Highway Administration, Virginia Department of Transportation, state and local officials, utility companies, Denver Service Center, and the Regional Office. Duties may include:

  • Responsible for development and implementation of projects, and development of alternatives for facility systems when infrastructure capabilities cannot support mission requirements.
  • Coordinates project scope, goals and objectives; facilitates planning and design processes; develops spending plan and budget protocols; manages construction process ensuring all project documentation is completed and archived.
  • Exercise the full range of supervisory duties; work with subordinate staff to execute established work plans and establish work schedules and priorities.
  • Maintain park roads and grounds operations in accordance with best management practices of the NPS Environmental Audit Program and ensure that work on cultural and natural resources is in adherence with approved Historic Preservation Act and NEPA.
  • Plans, develops and implements new methods and procedures designed to improve operations, minimize operating costs and effect greater utilization of labor and materials.

Physical Demands: The position involves both office and field work and may require strenuous physical activity including periods of standing, walking, hiking, and lifting and carrying heavy objects. The park is a rugged mountain park, and the incumbent must maintain good physical condition to conduct on-site inspection of facilities and/or the gathering of field data to support a program effort or design of a facility. May also be asked to investigate impacts of storm damage, fires, flooding, and other natural catastrophes. Considerable mental and physical fatigue brought about by workload, shifting priorities, tight deadlines, and high stress situations occur regularly. May occasionally engage in stressful situations during emergency situations or when dealing with visitor complaints.


Working Conditions: Most work is indoors in an office setting, performing administrative work, documentary research and report writing which are sedentary and entails the ability to concentrate and write for long periods of time. Frequent trips into the park and occasional hikes on mountain slopes may be necessary and could occur in varying weather conditions. May be exposed to bad weahter such as rain, fog, snow, sleet, ice, and hail. Assisting during emergency operations may involve hazardous conditions.


POSITION LOCATION: Shenandoah National Park preserves and protects more than 300 square miles of nationally significant natural and cultural resources, scenic beauty, and congressionally designated wilderness within Virginia's northern Blue Ridge Mountains; and provides a broad range of opportunities for public enjoyment, recreation, inspiration, and stewardship. Within just 90 miles of Washington D.C. the Park provides visitors the ability to explore mountain peaks, hidden hollows, cascading streams, accessible wilderness, and stunning natural beauty. Approximately 40% of the Park is designated wilderness with over 500 miles of hiking trails and the iconic Skyline Drive and 101 miles of the Appalachian Trail. SHEN was established as an eastern Park that provided a "western Park experience". Due to the Park's easy accessibility to D.C and other highly populated areas along the east coast, visitation exceeds 1.4 million visitors annually which results in significant resource protection and visitor management issues and incidents. The park's natural, cultural and recreational resources are of vital interest to local and regional businesses, political leaders, conservation and outdoor recreation organizations, and the Commonwealth of Virginia.

Requirements

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Conditions of employment

  • U.S. Citizenship required.
  • Appointment subject to background investigation and favorable adjudication.
  • Meet Selective Service Registration Act requirement for males
  • Direct Deposit: Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
  • Time-in-Grade: Any individual who is currently holding, or has held within the previous 52 weeks, a General Schedule position under non-temporary appointment in the competitive or excepted service, must meet time-in-grade requirements (must have served 52 weeks at the next lower grade or equivalent in the Federal service); with few exceptions as outlined in 5 CFR 300.603(b). Time-In-Grade requirements also apply to current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointments.
  • Driver's License: You will be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license is required.
  • You may be required to complete training and operate a four-wheel drive vehicle.
  • Government housing is not available.
  • Uniform: You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.
  • You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority.
  • Financial Filer Requirement: The position to which you will be appointed is subject to a financial disclosure reporting requirement and you will be required to complete a new entrant Confidential Financial Disclosure Report (OGE Form 450) within 30 days of your appointment.
  • Applicants must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program.
*Additional Requirements located under qualifications*

Qualifications

Requirements Continued...

Probationary Period:
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which your fitness and whether your continued employment advances the public interest will be evaluated.

This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider:

  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated.

Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications:
All qualifications must be met by the closing date of this announcement-04/06/2026.

Credit will be given for all appropriate qualifying experience. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 for each federal position listed as part of your application to be used to validate your work schedule and determine the amount of qualifying experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience.

For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected.

To qualify for this position at the GS-13 grade level, you must possess the following minimum qualifications by close of the announcement:

EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-12 level in Federal service (obtained in either the public or private sector). Examples of specialized experience include: supervisory and operational responsibilities managing planning, organization and direction of a complex maintenance operation of multiple units including historic structure rehabilitation, roads/grounds/trail maintenance, motor vehicle repairs, building and quarters, utilities, custodial staff, grounds work, and facilities database management; assisting in project development through the use of an automated system such as the Project Management Information System (PMIS) or equivalent; Worked across multiple programs that interact or associate with asset management, such as Repair/ Rehabilitation, Federal Lands Recreation Enhancement Act or equivalent, Cyclic, etc.; lead project management activities focused on maintenance and restoration of historic structures; planning maintenance activities, and developing preventive maintenance programs; Oversight of construction and maintenance operations performed by a variety of private contractors, including reviewing project plans and specifications for workability, informing contractors of construction and reporting requirements, and supervising operations for conformance with project plans; ensuring completion of facilities management work through subordinate supervisory staff; developing annual and multi-year budget plans to ensure facility maintenance and project goals are met; and communicating with management and external constituents to address and gain support for facility operation needs. You must include hours per week worked.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no substitution of education for experience at the grade level of this announcement.

Additional information

A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay.

A Recruitment Incentive May Be Authorized for a newly selected employee when appointed to a permanent, temporary, or term position. A Federal employee who is transferring to the National Park Service from another component, bureau or Federal agency and who does not meet the conditions under 5 CFR §575.102 is not eligible for a recruitment incentive.

A Relocation Incentive May Be Authorized for a Federal employee when the employee must move, as directed by the National Park Service (NPS) either through a management directed reassignment or selection for employment, to a different location at least 50 miles away from the one where his/her position of record held at time of selection is currently located, due to a need of the NPS. A relocation incentive is not the same as a Permanent Change of Station (PCS) move and, as such, may be granted in conjunction with one another.

This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.

The National Park Service has determined that the duties of this position are suitable for telework and the selectee may be allowed to telework with supervisor approval.

CTAP/ICTAP: Current surplus and current or former displaced Federal individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection. Well qualified means that the applicant meets the following: OPM qualification standards for the position; all selective placement factors, where applicable; special qualifying conditions that OPM has approved for the position, where applicable; is physically qualified with reasonable accommodation, where appropriate to satisfactorily perform the duties of the position upon entry; and is rated by the organization at least at the well qualified level on all competencies. Federal employees seeking CTAP/ICTAP eligibility must submit proof that they meet the requirements of 5 CFR 330.605(2) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of their most recent Performance Rating, and a copy of their most recent SF-50 noting current position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP/ICTAP eligible. If you are selected for Federal employment, you will be required to fill out a Declaration of Federal Employment, OF-306, prior to being appointed to determine your suitability for Federal employment and to authorize a background investigation. Failing to answer all questions truthfully and completely or providing false statements on your application may be grounds for not hiring you, or for firing you after you begin work. Also, you may be punished by fine or imprisonment (U.S. Code, Title 18, section 1001).

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessments required for this position. A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.

Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. You may only submit one resume. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed.

Candidates who apply under Competitive Merit Promotion procedures will undergo a quality review to determine if they are highly qualified based on the content of their resume and their responses to the questionnaire. Best qualified candidates will be referred if all required supporting documentation has been provided.

Candidates who apply under Noncompetitive Merit Promotion procedures will undergo a quality review to determine if they are minimally qualified based on the content of their resume and their responses to the questionnaire. Qualified candidates will be referred if all required supporting documentation has been provided.

You will be evaluated on the following competencies:

  • Financial Management
  • Interpersonal Skills
  • Managing Human Resources
  • Partnering
  • Planning and Evaluating


In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires successful completion of additional assessments, including a Subject Matter Expert panel resume review. These assessments measure the critical competencies listed above that are required to successfully perform the job.

Performance Appraisal and Awards:
Please submit 1) a copy of your most recent performance appraisal/evaluation and 2) a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process.

If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level.

National Park Service

Please visit find a park for additional park information.

Agency contact information

Debbie Truax
Phone
540-999-3500 (3479)
Email
debra_truax@ios.doi.gov
Address
Shenandoah National Park
3655 Hwy 211 East
Luray, VA 22835
US

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