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Senior Refugee Program Monitor

Department of Health and Human Services
Administration for Children and Families
Office of Refugee Resettlement (ORR)
This job announcement has closed

Summary

This position is located in the Department of Health and Human Services, Administration for Children and Families, headquartered in Washington, District of Columbia.

Overview

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Hiring complete
Open & closing dates
06/13/2024 to 06/23/2024
Salary
$105,029 to - $167,336 per year

Salary will be determined based on the geographic location of the individual(s) selected for this position.

Pay scale & grade
GS 13
Locations
FEW vacancies in the following locations:
90 7th Street, 9th Fl
San Francisco, CA
1961 Strout Street, 08-148
Denver, CO
330 C Street, SW
Washington, DC
61 Forsyth Street, 4M60
Atlanta, GA
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
50% or less - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
13
Job family (Series)
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Moderate Risk (MR)
Trust determination process
Announcement number
HHS-ACF-DE-24-12421861
Control number
795015400

Duties

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WHAT YOU'LL BE DOING DAY TO DAY

As a Senior Refugee Program Monitor,you will use your knowledge and experience to serve the organization by:

  • Serving as an ORR Refugee Programs Monitor related to case management, economic empowerment, health, or assistance and social service programs.
  • Leading or participating in on-site or remote monitoring reviews, conducting all aspects of the review such as pre-monitoring preparation; grantee document review; case file review; and staff, client and stakeholder interviews.
  • Partnering closely with the ORR Refugee Programs Division of Refugee Health, Division of Refugee Services, or the Division of Refugee Assistance staff to develop and utilize rigorous data collection instruments and perform comprehensive on-site and remote monitoring of ORR grantees.
  • Participating in evaluative assessments and other data collection activities to understand the implementation and performance of ORR programs.
  • Collaborating with Monitoring, Evaluation and Analysis Team members on monitoring-related data analysis and visualization products.

Requirements

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Conditions of employment

  • U.S. Citizenship required
  • Males born after December 31, 1959 must be registered or exempt from Selective Service - http://www.sss.gov
  • Suitable for federal employment
  • Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. All information concerning qualifications is subject to investigation.
  • Documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System.
  • All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.
  • All qualification requirements must be met by the closing date.
  • Probationary (or trial) period may be required.
  • Current government employees and government contractors will be granted provisional suitability and will onboard in an expedited manner.
  • Continued employment for those granted provisional suitability will be based on the applicant's successful completion of a background security investigation and favorable adjudication.

Qualifications

WHAT WE ARE LOOKING FOR
You must meet the Basic Requirement and Minimum Requirement to be considered for this position.


Basic Requirement: You must meet one of the items listed below (A, B, or C):
A. Possess a degree in behavioral or social science; or related disciplines appropriate to the position. (Must provide transcripts)
B. Possess a combination of education and experience -- that provided you with the knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. (Must provide transcript)
C. Possess four years of appropriate experience that demonstrates acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.

AND

Minimum Requirement: GS-13: You must possess at least one year of specialized experience equivalent in difficulty and responsibility to the GS-12 level in the Federal service (obtained in either the public or private sectors) performing (3) of the (4) duties listed below:

  • Providing economic empowerment, health, case management, mental health, and/or social services assistance intended to integrate refugees and other ORR-eligible populations to their new country;
  • Providing technical advice to stakeholders involved in providing services to refugees and other ORR-eligible populations;
  • Collecting, analyzing, and/or evaluating data to identify underperformance and promising practices among recipients of ORR refugee programs funding; and
  • Monitoring economic empowerment, health, case management, and/or social services intended to stabilize and integrate refugees and other ORR-eligible populations into their new communities.
Documenting experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume.

Do not copy and paste the duties, specialized experience, or occupational application questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above.

Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited.

OPM Qualification General Policies Website

Education

Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov.

Note: Applications can be accepted from students who expect to complete qualifying education within 9 months from the date of application. Education was completed successfully before the applicant can be appointed.

Additional information

THINGS YOU NEED TO KNOW

Incentives may be authorized; however, this is contingent upon multiple factors, including funds availability. If authorized, certain incentives may require you to sign a service agreement to remain in the Federal government for a period of up to 3 years. Note: This statement does not imply nor guarantee an incentive will be offered and paid. Incentives may include the following: moving expenses, recruitment or relocation incentive; student loan repayment, superior qualifications appointment, creditable service for annual leave for prior non-federal work experience or prior uniformed military service, etc.

Bargaining Unit Position: Yes

Research position: No

Drug Screening Required: No

Veterans' Preference - https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/veterans/

Career Transition Assistance Program/Interagency Career Transition Assistance Program (CTAP/ICTAP): For information on how to apply as an CTAP/ICTAP eligible see http://opm.gov/rif/employee_guides/career_transition.asp#ictap. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85.0 or above on the rating criteria for this position.

Beginning January 1, 2010, agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s) of the location identified in this announcement. By applying, you agree to have your application shared with any interested selecting official(s) at HHS. Clearance of CTAP/ICTAP will be applied for similar positions across HHS.

In accordance with Executive Order 12564 of September 14, 1986, The Department of Health and Human Services (HHS) is A Drug-Free Federal Workplace. The use of illegal drugs, on or off duty, by Federal employees is inconsistent not only with the law-abiding behavior expected of all citizens, but also with the special trust placed in such employees as servants of the public.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

    • Oral Communication
    • Technical Competence
    • Written Communication
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12421861

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