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Information Technology Specialist (Network Services)

Peace Corps
This job announcement has closed

Summary

About the position:

This position is in the network operations team within the Office of the Chief Information Officer of the Peace Corps. It is responsible for planning, implementation, testing, and administration of network security hardware and software, enforcing the network security policy and complying with requirements of external security audits and recommendations.

Overview

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Hiring complete
Open & closing dates
06/03/2024 to 06/17/2024
Salary
$107,657 to - $191,900 per year
Pay scale & grade
FP 2
Location
1 vacancy in the following location:
Washington, DC
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Term - 5 years
Work schedule
Full-time
Service
Excepted
Promotion potential
None
Supervisory status
No
Security clearance
Top Secret
Drug test
No
Position sensitivity and risk
Critical-Sensitive (CS)/High Risk
Trust determination process
Announcement number
24-12432844-DH
Control number
793917900

This job is open to

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Clarification from the agency

United States citizens.

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Duties

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The Information Technology Specialist (Network Services) performs the following major duties:

  • Provide architecture, design, implementation, and administration for all network security applications and appliances such as Palo Alto Firewalls, Cisco Firewalls, etc.
  • Managing, storing, and tracking Firewall changes and security logs.
  • Following up on all vulnerability reports from the vendor and mitigating them in a timely manner.
  • Provide engineering and design support for security products, the remote access solution, as well as maintenance for TIC components and VPNs.
  • Provide support for the internal network security systems integration.
  • Periodically, review and evaluate agency network security posture to improve any possible aspects.
  • Participate in annual agency security audit as a network security expert.
  • Documenting final enterprise architecture, network diagrams, and security best practices.
  • Assist in analyzing, and tracking systems, networks, applications, and their vulnerabilities by reviewing scan reports and working with the relevant parties to get the vulnerabilities remediated.
  • When a security instance occurs, cooperate with the SOC team to focus all efforts on solving the problem.
  • Assist in the coordination, implementation, communication, and enforcement of the IT security policies procedures, and standards.
  • Provide advice and guidance to the ISSO and other divisional security key stakeholders on how to improve IT security.
  • Advise on the development and design of methodologies to conduct business case analyses of the information security infrastructure.
  • Support the analysis, investigation, and closure of audit findings from FISMA security audits, the Independent Verification & Validation (IV&V) and the Continuous Controls Assessment (CCA) engagements.

Requirements

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Conditions of employment


Please read this announcement in its entirety prior to submitting your application for consideration.

  • You must be a U.S. Citizen and meet the requirements of the program.
  • You must be at least 18 years of age.
  • Must be CCIE certified.
  • If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so. For additional information, see www.sss.gov.
  • All Federal employees are required to have federal salary payments made by direct deposit to a financial institution of their choosing.
  • Telework eligible positions do not guarantee telework. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
  • You must complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
  • Applicants must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These documents must be unexpired original or certified copies.
  • Applicants must successfully complete a background security investigation with favorable adjudication. Failure to successfully meet this requirement will be grounds for employment termination.
  • This position requires a Tier 5 Critical Sensitive High Risk Public Trust security clearance.
  • A one-year trial period is required.
  • Additional hiring needs may be filled through this vacancy.
Peace Corps Information
  • This is a Federal civilian job in the Excepted Service. Peace Corps employees are paid on the Foreign Personnel (FP) pay scale.
  • Initial appointment of employment cannot exceed five years.
  • All new employees are required to certify and submit a state of understanding acknowledging adherence to the Peace Corps condition of employment prior to day 1 of employment with the Peace Corps.
  • Qualified internal applicants will be given full consideration.

Qualifications

All qualification requirements must be met by 06/17/2024 (the closing date of this announcement). Qualification claims will be subject to verification.

Basic Requirement:


You must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

  1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others.
  2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.
  3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information.
  4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate.

In addition to meeting the Basic Requirement above, you must meet the specialized experience requirements.

Specialized experience - FP-2 (Equivalent to the GS-14): To be minimally qualified for this position at the FP-2 level, you must have at least one year of specialized experience equivalent to the next lower level in the normal line of progression, FP-3 or GS-13 level which is in or directly related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position.

Specialized experience is defined as: Designing, developing, and managing systems that meet current and future business requirements; apply and extend, enhance, or optimize the existing architecture; managing assigned projects; communicating complex technical requirements to non-technical personnel; and preparing and presenting briefings to senior management officials on complex/controversial issues.

Additional information on qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on the OPM web site at https://www.opm.gov/policy-data-oversight/classification-qualifications/

Note: All current or former Federal employees (including internal employees) must provide a copy of their SF-50 (you may need to submit more than one), "Notice of Personnel Action" that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position, title, series, grade, step, tenure, and type of service (Competitive or Excepted).

Please note: Peace Corps employees are employed using the Foreign Personnel (FP) pay scale. The FP pay plan does not follow the same structure as the GS pay plan. In the FP pay plan, as the grade-level numbers decrease the level/pay for the position increases (e.g., the FP-09 is the lowest entry-level pay and the FP-01 is the highest senior-level pay).

Education

Additional information

Intelligence Background Information

Peace Corps Manual Section 611 is applicable to this position. This section prohibits the employment of certain persons previously engaged in intelligence activities or connected with intelligence agencies within the past 10 years. If you have ever worked for the Central Intelligence Agency (CIA), you are not eligible for employment at the Peace Corps in any capacity, and you should not apply for employment.

Acceptance of employment with Peace Corps precludes employment by certain intelligence organizations for a specific period of time, determined by the employing agency, after Peace Corps employment ceases.

Applicants who are found to be otherwise qualified will be required to submit upon request in the future a completed Intelligence Background Questionnaire, or narrative signed statement, indicating whether the applicant has been involved in or has had any connection with intelligence activities or related work and, if so, the nature and dates of his or her involvement. Failure to meet this requirement will result in the applicant being rated ineligible for further consideration. If you have any other type of possible intelligence connection, your application will not be further considered until you submit this form. Except when the CIA or the National Security Agency (NSA) is involved (see below), if your connection with an Intelligence Agency involves an immediate family member who works or has worked in intelligence, the immediate family member should complete the form, not the applicant. Usually relying on memory is sufficient to answer most if not all of the questions.

If you have an immediate family member who works or has worked for the CIA, you should not give them this form to complete. Please contact your relative in person-not by phone, email, social networking, or any other means that is not in person- and ask him or her to contact the Office of General Counsel at the CIA.

If you or an immediate family member have been employed by or associated with the NSA, you or your family member must contact the NSA Prepublication Review Office at 443-634-4095.

For initial appointments in the federal government, salary will be set at the step 1 of the grade offered.

**Peace Corps does not offer any additional benefits beyond that which the Federal employee is already receiving. Peace Corps uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.


How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We use a multi-step process to review and evaluate applicants:

1. Eligibility and Minimum Qualifications

Once the vacancy announcement closes, we will review your resume and documents to determine if you meet the eligibility and minimum qualification requirements, including any required education, experience, and/or selective placement factors. You will be rated as ineligible if your application is missing any required documents. You will be rated as not qualified if you do not possess the minimum qualification requirements. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience that is cause for disqualification, and you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. You will be rated as not qualified if you do not possess the minimum qualification requirements.

2. Rating and Ranking

If you are found to meet both the eligibility and minimum qualification requirements, we will assess the quality of your experience and the extent to which you possess the required KSAs by comparing your submitted resume and documents against your responses to the occupational questionnaire. You will be evaluated based on how well you meet the qualifications and competencies listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials and the responses on the application questionnaire. You will be assessed on the following competencies.

Basis for Rating: Qualified candidates will be assigned to one of three quality categories: Best Qualified, Highly Qualified or Qualified. Veteran preference eligibles are listed ahead of non-preference eligibles within each quality category.

  • Best Qualified. Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for the announced position.
  • Highly Qualified. Candidates in this category possess good skills and experience above the minimum requirements for the announced position.
  • Qualified. Candidates in this category meet the minimum experience requirements for the announced position.

3. Referral and Selection

If you are found to be amongst the best qualified applicants, you will be referred to the selecting official. As part of the assessment and selection process, the selecting official may invite you to participate in a structured interview, check your references, and/or request a writing sample or complete a written assessment or exercise to further evaluate your qualifications for this position.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

  • Attention to Detail
  • Network Management
  • Technology Awareness

You may preview the questionnaire for this vacancy here: https://apply.usastaffing.gov/ViewQuestionnaire/12432844

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