Skip to main content
U.S. flag
Back to results

Administrative Support Assistant

Department of the Interior
Bureau of Land Management
This job announcement has closed

Summary

These positions are located in Spokane District Office, Support Services Division.

Duties will be developmental in nature when filled below the full performance level. Promotion to the full performance level is neither guaranteed nor implied and will be based solely on your ability to satisfactorily perform the work of the position, existing work at the higher grade level, and recommendation by the position's supervisor.

Salary Ranges:
GS-06: $44,117 to $57,354
GS-07: $49,025 to $63,733

Overview

Help
Hiring complete
Open & closing dates
04/19/2024 to 05/02/2024
Salary
$44,117 to - $63,733 per year
Pay scale & grade
GS 6 - 7
Location
1 vacancy in the following location:
Spokane Valley, WA
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
7
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
Announcement number
OR-24-DE/MP-12380188-EKS
Control number
787146200

Duties

Help

  1. Greet visitors and respond to questions via internet, phone and in person visitors.
  2. Sell National Park Passes and other administrative permits.
  3. Support Administrative Officer and Deputy District Manager with administrative duties related correspondence, records, TORT, and FOIA
  4. Assist with travel preparation. Prepare travel documents in the automated travel system. Assist with arrangements, resolve complex issues and review records.
  5. Serve as a Collections Officer. Process collections received in person or via mail for district office. Prepare appropriate receipts, records and tracking forms. Reconcile accounts and follow all processes in accordance with Department of Treasury instructions.
  6. Manage and coordinate the district records, including digitization.
  7. Provide support of purchasing supplies for office and field operations.
  8. Serve as District uniform coordinator.

Requirements

Help

Conditions of employment

  • U.S. Citizenship required.
  • May be required to complete background investigation.
  • Meet Selective Service Registration Act requirement for males.
  • Must provide resume and supporting documents (See required documents) prior to the closing date of this announcement.
  • You cannot hold an active real estate license, nor can you have an interest or hold stocks in firms with interest in Federal Lands.
  • If you are a new employee or supervisor in the Federal government, you will be required to complete a one-year probationary period.
  • Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
  • Status applicants must meet time-in-grade requirements.
  • You may be required to occasionally travel overnight away from home. You must be eligible to obtain a government charge card for travel purposes.
  • Please follow all instructions carefully; errors or omissions may affect your rating.

Qualifications

In order to qualify, you must meet the experience requirements described below. Your resume must clearly describe your relevant experience.

MINIMUM QUALIFICATIONS:
To be considered minimally qualified for this position, you must demonstrate that you have the required specialized experience and/or education for the respective grade level in which you are applying.

GS-06:Specialized Experience: Applicants must have one full year of specialized experience comparable in scope and responsibility to the GS-05 level in the Federal Service (obtained either in the private or public sectors) performing 3 or more of the following: 1) answering questions from internal and external customers in a courteous manner either in person, over the phone, or via email; 2) collecting money or processing credit card transactions for sales of office products such as maps, National Park Passes, and other Government permits; 3) performing clerical duties such as collecting, filing, inputting, and maintaining records, official forms, or mail; 4) preparing documents needed for correspondence, travel, collections, and or procurement.

GS-07:Specialized Experience: Applicants must have one full year of specialized experience comparable in scope and responsibility to the GS-06 level in the Federal Service (obtained either in the private or public sectors) performing 3 or more of the following: (1) providing information to others on office operations or services provided; (2) conducting record searches to coordinate their organization and/or disposal; (3)auditing records for accuracy and completeness and ensure integrity of records; (4) using computer systems for word and data processing and other automated systems.

Status merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. (Must submit your SF-50 that shows Time-in-Grade eligibility and reflects your title, series, and grade. No award SF-50 will be accepted).
One year at the GS-05 is required to meet the time-in-grade requirements for the GS-06 level.
One year at the GS-06 is required to meet the time-in-grade requirements for the GS-07 level.

Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must include months, years and hours per week worked to receive credit for your work and/or volunteer experience. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated. You will not receive any credit for experience that does not indicate exact hours per week or is listed as "varies".

A review of your resume and supporting documentation will be made
and compared against your responses to the Occupational Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Occupational Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score may be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you may lose consideration for this position.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessments required for this position.

Education

There is no substitution of education for experience at the grade level(s) of this announcement.

Additional information

  • Any individual who is currently holding, or has held within the previous 52 weeks, a General Schedule position under non-temporary appointment in the competitive or excepted service, must meet time-in-grade requirements (must have served 52 weeks at the next lower grade or equivalent in the Federal service). Time-in-grade requirements must be met by the closing date of this announcement.
  • You may be required to travel overnight away from home occasionally. You must be eligible to obtain a government charge card for travel purposes.
Physical Demands: The work is typically sedentary. Some work may require periods of walking, standing, bending, or driving a motor vehicle. The incumbent may frequently lift relatively light boxes, materials, and supplies and/or carry file folders, copied materials, books, and other similar materials.

Working Conditions: Work is typically located in an adequately lighted, heated, and ventilated office environment. The work environment may involve everyday risks or discomforts that require normal safety precautions typical of such places as offices, mail distribution centers, meeting and training rooms, libraries, or motor vehicles.

Telework: The Bureau of Land Management has determined that the duties of this position are suitable for telework and the selectee may be allowed to telework with supervisor approval.

Interagency Career Transition Assistance Program (ICTAP) or Career Transition Assistance Program (CTAP): For information on how to apply as an ICTAP or CTAP eligible see http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ctap_guideline.pdf. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 90 or above on the rating criteria for this position.

If you are unable to apply online or need to fax a document you do not have in electronic form, please contact San Antonio Services Branch at SASBMailbox@opm.gov or 816-541-8101.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires successful completion of additional assessments, including a subject matter resume review and/or a panel interview. These assessments measure the critical competencies listed below that are required to successfully perform the job.

You will be evaluated on the following competencies:

  • Clerical
  • Customer Service (Clerical/Technical)
  • Manages and Organizes Information
  • Manages Resources
  • Oral Communication


Candidates not eligible to apply under merit promotion will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into one of three categories:
  • Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position
  • Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job
  • Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job.
Candidates who apply under Competitive Merit Promotion procedures will undergo a quality review to determine if they are highly qualified based on the content of their resume and their responses to the questionnaire. Best qualified candidates will be referred if all required supporting documentation has been provided.

Candidates who apply under Non-Competitive Merit Promotion procedures will undergo a quality review to determine if they are minimally qualified based on the content of their resume and their responses to the questionnaire. Qualified candidates will be referred if all required supporting documentation has been provided.

Performance Appraisals for Competitive and Non-Competitive Merit Promotion Applicants: In the evaluation process, due weight will be given to job related experience, education, training, incentive awards and performance appraisals. Applicants must submit a performance appraisal with a performance rating of at least the equivalent of fully successful to be eligible for promotion or placement. Applicants may provide a copy of a performance appraisal of record dated within the last 18 months. If the applicant is unable to provide a performance appraisal of record dated within the last 18 months, the applicant may provide a written explanation as to why.

Recruitment incentive awards: Applicants that have received recruitment incentive awards during the last two years, must list them on their resume.

Your session is about to expire!

Your USAJOBS session will expire due to inactivity in 8 minutes. Any unsaved data will be lost if you allow the session to expire. Click the button below to continue your session.