This position is located in Independence National Historical Park.
You will serve as the Operations Supervisor of the Division of Interpretation and Education and report directly to the Deputy Chief, Division of Interpretation and Education. You will be responsible for the management, operation, and supervision of all interpretive and visitor service operations in the park buildings and areas maintained and open for the visiting public at INDE, EDAL, THKO, and GLDE.
Summary
This position is located in Independence National Historical Park.
You will serve as the Operations Supervisor of the Division of Interpretation and Education and report directly to the Deputy Chief, Division of Interpretation and Education. You will be responsible for the management, operation, and supervision of all interpretive and visitor service operations in the park buildings and areas maintained and open for the visiting public at INDE, EDAL, THKO, and GLDE.
Applications will only be accepted from Current permanent Department of Interior employees in the Competitive Service, Land Management Workforce Flexibility Act (LMWFA) eligibles, and Career Transition Program (CTAP) eligibles.
PLEASE NOTE: TO BE FOUND ELIGIBLE FOR CONSIDERATION YOU MUST PROVIDE THE FOLLOWING:
ALL APPLICANTS (INCLUDING THOSE WHO CURRENTLY WORK FOR THE FEDERAL GOVERNMENT AND THOSE WHO DO NOT) MUST PROVIDE THEIR MOST RECENT PERFORMANCE APPRAISAL SHOWING THE OFFICIAL RATING AND SIGNED BY A SUPERVISOR. IF YOU DO NOT HAVE A CURRENT PERFORMANCE APPRAISAL OR HAVE NEVER RECEIVED ONE, YOU MUST SUBMIT DOCUMENTATION STATING WHY ONE IS NOT AVAILABLE. A WORD DOCUMENT PROVIDING THAT INFORMATION IS ACCEPTABLE. IF YOU DO NOT SUBMIT A PERFORMACE APPRASIAL OR A DOCUMENT STATING WHY YOU DO NOT HAVE ONE, YOU WILL NOT BE CONSIDERED.
A RESUME THAT INCLUDES MONTHS, YEARS, AND HOURS WORKED PER WEEK FOR ALL OF YOUR WORK EXPERIENCE.
PLEASE ALSO SEE THE "QUALIFICATIONS" AND "REQUIRED DOCUMENTATION" SECTIONS FOR ADDITIONAL REQUIREMENTS.
Duties include, but are not limited to the following:
Serve as the Operations Supervisor in Interpretation and Education responsible for all visitor services provided in all park buildings/areas open to the visiting public.
Formulate and execute long- and short-range plans of interpretive activities.
Assist the Deputy Division Chief, Education Specialist, and Interpretive Specialists in developing divisional/Branch interpretive projects and annual goals and in achieving those goals.
Evaluate the effectiveness of all interpretive programming and activities and ensures that all duty stations, advertised programs, and special attention requests or events are adequately covered and staffed.
Work with supervisors to help staff develop programming, revise outlines, and develop social media posts and other activities to engage visitors.
Provide input into and review the design of exhibits, waysides, publications, social media, and audiovisual programs to determine their interpretive impact/value/priority.
Evaluate interpretive ideas presented by others, both NPS and non-NPS, and make recommendations on their appropriateness and/or feasibility of implementation.
Responsible for recruiting, hiring, training, evaluating, and providing overall leadership for a staff of 5 front line supervisors and up to 70 permanent interpreters, 20 seasonal interpreters and interns and Volunteers-in-Park.
Plan for and manage all hiring of permanent interpreters and seasonal staff (using multiple hiring authorities).
Ensure equal opportunity in the selection of employees for training, promotions, awards and recognition, and other career development opportunities.
Complete performance appraisals on the Supervisory Park Rangers and serve as reviewing official on 70 permanent line Rangers and Guides and various numbers of seasonal guide appraisals, ensuring a consistent approach across supervisory work groups.
Handle employee conduct/performance deficiencies and take appropriate action.
Responsible for negotiating, understanding, and implementing management's responsibilities in labor management relations including solving grievances (and EO complaints) at the lowest possible level.
Appointment subject to background investigation and favorable adjudication.
Must meet Selective Service Registration Act requirement for males.
Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
Any individual who is currently holding, or has held within the previous 52 weeks, a General Schedule position under non-temporary appointment in the competitive or excepted service, must meet time-in-grade requirements (must have served 52 weeks at the next lower grade or equivalent in the Federal service). Time-in-grade requirements must be met by the closing date of this announcement. Time-In-Grade requirements also apply to former Federal civilian employees applying for reinstatement.
You will be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license is required. If selected, you will be required to submit a Motor Vehicle Operator's License and Driving Record. You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by you.
You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.
You may be required to work weekends and holidays.
If you are a new employee or supervisor in the Federal government, you will be required to complete a one-year probationary period.
You may be required to travel occasionally overnight away from home.
You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority.
Qualifications
All qualifications must be met by the closing date of this announcement-08/09/2022-unless otherwise stated in this vacancy announcement.
Credit will be given for all appropriate qualifying experience. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 for each federal position listed as part of your application to be used to validate your work schedule and determine the amount of qualifying experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience.
For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected.
To qualify for this position at the GS-12 grade level, you must possess the following minimum qualifications by close of the announcement:
EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-11 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: supervising a park education and interpretive program; serving as a lead interpretive ranger, educator or teacher in a park, historic site, recreation, or conservation area; management or program specialist work involving the development and/or implementation of policy related to the education/interpretation programs in park areas or similar operations; or other similar work. You must include hours per week worked.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
There is no substitution of education for experience at the grade level(s) of this announcement.
Additional information
A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay.
This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.
Physical Demands: Most duties require extended periods of desk work necessitating talking, reading, writing, and using computer equipment. There are flights of stairs to be negotiated and at times, extended periods of standing or walking may be required. The work requires sound judgement, emotional stability, and sound decision-making ability sometimes under highly stressful situations.
Working Conditions: Most work is performed indoors in climate-controlled buildings however, some outdoor activity may be required from time-to-time and include travel to partner sites, historical sites in the park and nearby, with moderate risks of discomfort in hot, cold, windy, and inclement weather. Most work is performed during normal office hours except during periods of heavy visitation, emergencies, or duty during special events when unusual hours, overtime, or night hours of duty may be required.
The National Park Service has determined that the duties of this position are not suitable for telework.
The employees of the National Park Service care for special places that are the heritage of all Americans. Since its inception in 1916, the National Park Service has been dedicated to the preservation and management of this country's outstanding natural, historical, and recreational resources. Park ranger - interpreters connect people to parks. They play a key role in ensuring that visitors have a meaningful, satisfying, and safe park experience, help visitors decide how to spend their time in the park, and inform them about the wonders that await their discovery. Park ranger - interpreters are specially trained to engage the public so that each park visitor can find a personal connection with the meanings and values found in the places and stories of that park. They help visitors explore the many dimensions of parks by introducing them to a variety of perspectives. By providing the opportunity for visitors to care about the places they visit, they promote stewardship and the opportunity for those visitors to care for park resources. National parks are among the most remarkable places in America for recreation, learning, and inspiration. The work done by park ranger-interpreters through effective interpretive and educational programs encourages the development of a personal stewardship ethic and broadens public support for preserving and protecting park resources, so that they may be enjoyed by present and future generations.
Career Transition Assistance Program (CTAP) (Current surplus and current or former displaced Federal individuals who have special priority selection rights): For information on how to apply as an CTAP eligible see: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85 or above on the rating criteria for this position. You must submit documentation to support this claim.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessments required for this position. A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.
Candidates who apply under Competitive Merit Promotion procedures will undergo a quality review to determine if they are highly qualified based on the content of their resume and their responses to the questionnaire. Best qualified candidates will be referred if all required supporting documentation has been provided.
Candidates who apply under Noncompetitive Merit Promotion procedures will undergo a quality review to determine if they are minimally qualified based on the content of their resume and their responses to the questionnaire. Qualified candidates will be referred if all required supporting documentation has been provided.
You will be evaluated on the following competencies:
Communication
Financial Management
Human Resources Management
Planning and Evaluating
Technical Competence
In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires successful completion of additional assessments, including a resume review conducted by a subject matter expert. These assessments measure the critical competencies listed above that are required to successfully perform the job.
Please submit 1) a copy of your most recent performance appraisal/evaluation and 2) a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process.
If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
The following documents are required and must be submitted by 11:59 PM (EST) on 08/09/2022.
Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect either full-time or 40 hours per week. If a part-time work schedule is reflected, the hours must be annotated to ensure proper crediting of specialized experience. If military or civilian, please include your rank and/or grade.
Complete All Required Assessments.
Merit Promotion Eligibility Documentation such as:
Federal employees must submit a copy of their latest SF-50 "Notification of Personnel Action" that reflects career or career-conditional tenure, such as the initial hire, promotion, or reassignment, showing position title, series, grade and tenure (please do not submit an Award SF-50 unless it provides the necessary information) and, if different, an SF-50 showing highest permanent grade ever held. Time in grade will be determined by reviewing your resume and required SF-50's.
If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess the one-year time-in-grade, as required by this announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade, such as a Within Grade Increase.
Federal employees must also submit a non-award SF-50 for each federal position listed if hours worked per week are not included on your resume.
Veterans Preference Documentation (e.g. DD-214, SF-15, VA Letter as appropriate)
Documentation for the Land Management Workforce Flexibility Act (LMWFA) eligibility, which includes ALL Appointment AND Termination SF-50s for EACH appointment as well as ALL performance evaluations, for each qualifying period of temporary employment claimed.
Other Supporting Documents, if applicable, such as:
If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives.
If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from www.ebenefits.va.gov or call 1-800-827-1000 to establish proof of disability.
Performance Appraisals and Awards:
All applicants must submit their most recent performance appraisal showing the official rating of record and signed by a supervisor or, if one is unavailable, a statement as to why it is not available (including if any prior performance appraisals/evaluations were at an acceptable level).
Failure to submit any of the above mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted
Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position.
Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.
Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position: You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 08/09/2022. WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES.
Select Apply. If you are not logged in, you will be prompted to login or create an account.
Prompted to Start the Application Process by selecting "Start Application."
Select documents you want included in this application.
Review package to acknowledge your documents were reviewed.
Select if you want to include your demographic information.
After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site."
Follow onscreen prompts and instructions to complete your application.
Add the supporting documents by indexing your documents with the dropdown.
Upload any missing required documents or optional documents.
Review and Submit Application.
While logged in, you can check the status of your application by selecting "+" next to the job title for this position.
You can review or revise your application at any point during the open period of the announcement.
To update an application, you should log into your USAJOBS account and select "+" next to the job title for this position. Select "Update Application" for this job.
Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application.
To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a Federal job announcement includes the requirement that applicants must be fully vaccinated against COVID-19 pursuant to EO 14043, that requirement does not currently apply. However, the NPS requires employees and selected applicants to provide their vaccination status for the purposes of implementing other workforce safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine.
Independence National Historical Park
143 S Third Street
Philadelphia, PA 19106
US
Next steps
Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
The following documents are required and must be submitted by 11:59 PM (EST) on 08/09/2022.
Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect either full-time or 40 hours per week. If a part-time work schedule is reflected, the hours must be annotated to ensure proper crediting of specialized experience. If military or civilian, please include your rank and/or grade.
Complete All Required Assessments.
Merit Promotion Eligibility Documentation such as:
Federal employees must submit a copy of their latest SF-50 "Notification of Personnel Action" that reflects career or career-conditional tenure, such as the initial hire, promotion, or reassignment, showing position title, series, grade and tenure (please do not submit an Award SF-50 unless it provides the necessary information) and, if different, an SF-50 showing highest permanent grade ever held. Time in grade will be determined by reviewing your resume and required SF-50's.
If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess the one-year time-in-grade, as required by this announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade, such as a Within Grade Increase.
Federal employees must also submit a non-award SF-50 for each federal position listed if hours worked per week are not included on your resume.
Veterans Preference Documentation (e.g. DD-214, SF-15, VA Letter as appropriate)
Documentation for the Land Management Workforce Flexibility Act (LMWFA) eligibility, which includes ALL Appointment AND Termination SF-50s for EACH appointment as well as ALL performance evaluations, for each qualifying period of temporary employment claimed.
Other Supporting Documents, if applicable, such as:
If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives.
If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from www.ebenefits.va.gov or call 1-800-827-1000 to establish proof of disability.
Performance Appraisals and Awards:
All applicants must submit their most recent performance appraisal showing the official rating of record and signed by a supervisor or, if one is unavailable, a statement as to why it is not available (including if any prior performance appraisals/evaluations were at an acceptable level).
Failure to submit any of the above mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted
Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position.
Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.
Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position: You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 08/09/2022. WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES.
Select Apply. If you are not logged in, you will be prompted to login or create an account.
Prompted to Start the Application Process by selecting "Start Application."
Select documents you want included in this application.
Review package to acknowledge your documents were reviewed.
Select if you want to include your demographic information.
After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site."
Follow onscreen prompts and instructions to complete your application.
Add the supporting documents by indexing your documents with the dropdown.
Upload any missing required documents or optional documents.
Review and Submit Application.
While logged in, you can check the status of your application by selecting "+" next to the job title for this position.
You can review or revise your application at any point during the open period of the announcement.
To update an application, you should log into your USAJOBS account and select "+" next to the job title for this position. Select "Update Application" for this job.
Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application.
To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a Federal job announcement includes the requirement that applicants must be fully vaccinated against COVID-19 pursuant to EO 14043, that requirement does not currently apply. However, the NPS requires employees and selected applicants to provide their vaccination status for the purposes of implementing other workforce safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine.
Independence National Historical Park
143 S Third Street
Philadelphia, PA 19106
US
Next steps
Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
