This position is located in the Office of the Chief Information Officer (OCIO).
The purpose of this position is to manage the operations of the branch; provide leadership; subject matter expertise regarding NLRB's local and wide area network infrastructure; operate the network facilities; perform fault, configuration and performance management for all aspects of the network and telecommunications architecture.
Summary
This position is located in the Office of the Chief Information Officer (OCIO).
The purpose of this position is to manage the operations of the branch; provide leadership; subject matter expertise regarding NLRB's local and wide area network infrastructure; operate the network facilities; perform fault, configuration and performance management for all aspects of the network and telecommunications architecture.
As a SUPERVISORY IT SPECIALIST (NETWORK) GS-2210-15, your typical work assignments may include:
Developing AIS network project plans, operating plans, and supporting budgets; determining scope, methods, and resource requirements and schedules for AIS network projects and supporting analyses; coordinating actions required to implement new technology and AIS network projects.
Establishing the organization's technical and workload objectives, developing and implementing operating policies, process, procedures and support program requirements; establishing working relationships with other internal groups and external agencies and contractor offices, and acting as an interface to ensure prompt and reliable service to the user community.
Providing advice, counsel or instruction on both administrative and technical work matters.
Reviewing existing operational processes and techniques, identifying deficiencies, and proposing solutions for any problems found, performing cost/benefit tradeoffs for those solutions, and developing transition plans to implement the solutions.
Planning the work to be accomplished by the unit, assigning work to employees, and establishing production or quality standards for the unit's work; conducting formal performance reviews; and identifying and providing for the developmental and training needs of employees.
A one-year supervisory probationary period may be required.
Selectee must pass a background investigation prior to appointment.
Relocation expenses are not authorized.
Males born after 12/31/1959 must be registered for Selective Service.
This position is non- bargaining unit position.
All materials must be received by the closing date of this announcement to be considered.
Qualifications
All qualifications and eligibility requirements must be met by the closing date of the announcement.
IDEAL CANDIDATE STATEMENT:The ideal candidate serves as a subject matter expert for network engineering, architecture, planning, implementation and support; is familiar with the requirements of the Federal Information Security Management Act (FISMA), Federal cybersecurity regulations, policies, procedures, and standards; and supervises and manages a diverse highly skilled technical staff.
To qualify for the Supervisory IT Specialist (Network), GS-2210-15, you must meet the following requirements:
BASIC REQUIREMENTS
Applicants must demonstrate on their resume that they have IT-related experience demonstrating EACH of the four competencies listed below.
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that you work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Selective Placement Factor: This position includes a skill, knowledge, ability or other worker characteristic basic to -and essential for- satisfactory performance of the job. Selective Placement Factors are a prerequisite to appointment and represent minimum requirements for a position. Applicants who do not meet it are ineligible for further consideration. Evidence of the Selective Placement Factor must be reflected in your resume.
The Selective Placement Factor for this position is: Experience with audio-visual systems and video teleconferencing systems. Experience with Computer Information System Company (CISCO) network.
SPECIALIZED EXPERIENCE REQUIREMENTS
In addition to the Basic Requirement and Selective Placement Factors listed above, you must have at least one year of specialized experience at the GS-14 grade level performing the following duties:
Experience serving as a senior advisor for Network Infrastructure; troubleshooting systems/network issues; identifying/analyzing root causes, and implementing corrective actions; and
Planning, managing and maintaining an IT budget and providing oversight to IT contracts; and
Experience serving as a supervisor or team lead providing technical guidance and monitoring the work activities of an IT team.
NOTE: This experience must be fully supported and articulated in your resume to receive consideration.
TIME-IN-GRADE REQUIREMENTS
All current and former Federal employees must meet time-in-grade requirements to be considered eligible. One year of experience at the next lower grade level (GS-14) or equivalent grade level of the federal service is required to qualify for this position.
NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
There is no substitution of education for the experience for this position.
Additional information
SUPPLEMENTARY VACANCIES: Supplementary vacancies may be filled in addition to the number stated in this announcement.
EQUAL EMPLOYMENT OPPORTUNITY/REASONABLE ACCOMMODATION: The National Labor Relations Board is an equal opportunity employer. All qualified applicants will receive consideration for appointment without regard to race, religion, color, national origin, sex, political affiliations, handicap, age, sexual orientation, or any other non-merit factor. Applicants with disabilities who need reasonable accommodations for any part of the application and hiring process should contact the Agency's Selective Placement Coordinator by email here.
NLRB offers a wide array of reasonable accommodations and programs for individuals with disabilities. (Note: for additional information for job seekers with disabilities, please click on the following website, here.
PLACEMENT POLICY: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
WORK SCHEDULE: NLRB supports the use of flexible work schedules as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the application process is complete, a review of resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and/or supporting documentation, a determination is made that your scores do not reflect that you meet the knowledge, skills, and abilities required for this position, you will lose consideration for this position.
You will be further evaluated on the following Competencies required for the position:
Attention to Detail
Customer Service
Managing Human Resources
Oral Communication
Problem Solving
Qualified candidates will be ranked into one of three categories: Best Qualified, Well Qualified or Qualified. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility. Candidates in the "Best Qualified" category will be identified for referral to the hiring manager and may be invited for an interview.
The Category Rating Process does not add veteran's preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher). Veteran preference eligibles will receive selection consideration before non-preference eligibles within each quality category.
Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, please click here.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
You must submit the following required documents specific for this vacancy:
Content of Resume. Must describe your job-related experiences and will be used to verify your qualifications. Therefore, it is important that the information be relevant and detailed where appropriate, and complete. Your resume must contain the dates of employment (i.e., month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as incomplete and you will not receive consideration for this position.
Complete Assessment Questionnaire
Others (if applicable):
Notification of Personnel Action (SF-50). (Current or Former Federal Employee). Most recent SF-50, Notification of Personnel Action that demonstrates your eligibility for consideration, e.g., length of time you have been in your current/highest grade (examples of appropriate SF-50s include promotions, with-in grade/range increases); your current promotion potential; proof of permanent appointment if applying based on an interchange agreement; etc.
Veterans- DD-214 (Member Copy 4) Certificate of Release or Discharge from Active Duty
Disabled Veterans - DD-214, SF-15, and proof of disability, Department of Veterans Affairs letter dated 1991 or later
Certain Military Spouses - Copy of service member's PCS order authorizing the spouse to accompany the service member AND Proof of marriage to the service member; OR Proof the service member was released or discharged from active duty due to a service connected disability AND documentation of the service member's 100% disability AND proof of marriage to the service member; OR Proof the service member's death while on active duty AND proof of marriage to the service member.
To apply for this position, you must provide a complete Application Package, which includes 1) Your responses to the Assessment Questionnaire, 2) Your resume and 3) Any other documents needed to verify your qualifications or eligibility (see the required documents section).
Please follow the instructions listed below for submitting your complete application package. Application procedures are specific to this vacancy announcement. Please read all instructions before you begin.
To begin the process, click the APPLY ONLINE button at the right side of this screen to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the SUBMIT MY ANSWERS button at the end of the process.
If you have never applied through USA Jobs for a position with the Federal Civil Service, you will need to create a USA Jobs account. To change or update your application, simply reapply through My USAJOBS, before the closing date. New or updated resumes are considered "incomplete" applications until the required virus scan is cleared. To check the status of your application, log into your USAJOBS account USA Jobs Account Login, select Application Status and click on the more information link under the application status for this position.
INFRASTRUCTURE MANAGEMENT
1015 Half St SE
Washington, DC 20570-0026
US
Next steps
Once a review of your resume and required documents have been completed, you will be notified of your application status. Applicants will be initially reviewed for Minimum Qualification determinations, then placed into one of three categories: Best Qualified, Well-Qualified, and Qualified. Applicants that meet the Well-Qualified category or higher may be referred to the Selecting Official for further consideration. If further evaluation or interviews are required, you will be contacted. Applicants will receive notification when a final selection has been made.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
You must submit the following required documents specific for this vacancy:
Content of Resume. Must describe your job-related experiences and will be used to verify your qualifications. Therefore, it is important that the information be relevant and detailed where appropriate, and complete. Your resume must contain the dates of employment (i.e., month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as incomplete and you will not receive consideration for this position.
Complete Assessment Questionnaire
Others (if applicable):
Notification of Personnel Action (SF-50). (Current or Former Federal Employee). Most recent SF-50, Notification of Personnel Action that demonstrates your eligibility for consideration, e.g., length of time you have been in your current/highest grade (examples of appropriate SF-50s include promotions, with-in grade/range increases); your current promotion potential; proof of permanent appointment if applying based on an interchange agreement; etc.
Veterans- DD-214 (Member Copy 4) Certificate of Release or Discharge from Active Duty
Disabled Veterans - DD-214, SF-15, and proof of disability, Department of Veterans Affairs letter dated 1991 or later
Certain Military Spouses - Copy of service member's PCS order authorizing the spouse to accompany the service member AND Proof of marriage to the service member; OR Proof the service member was released or discharged from active duty due to a service connected disability AND documentation of the service member's 100% disability AND proof of marriage to the service member; OR Proof the service member's death while on active duty AND proof of marriage to the service member.
To apply for this position, you must provide a complete Application Package, which includes 1) Your responses to the Assessment Questionnaire, 2) Your resume and 3) Any other documents needed to verify your qualifications or eligibility (see the required documents section).
Please follow the instructions listed below for submitting your complete application package. Application procedures are specific to this vacancy announcement. Please read all instructions before you begin.
To begin the process, click the APPLY ONLINE button at the right side of this screen to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the SUBMIT MY ANSWERS button at the end of the process.
If you have never applied through USA Jobs for a position with the Federal Civil Service, you will need to create a USA Jobs account. To change or update your application, simply reapply through My USAJOBS, before the closing date. New or updated resumes are considered "incomplete" applications until the required virus scan is cleared. To check the status of your application, log into your USAJOBS account USA Jobs Account Login, select Application Status and click on the more information link under the application status for this position.
INFRASTRUCTURE MANAGEMENT
1015 Half St SE
Washington, DC 20570-0026
US
Next steps
Once a review of your resume and required documents have been completed, you will be notified of your application status. Applicants will be initially reviewed for Minimum Qualification determinations, then placed into one of three categories: Best Qualified, Well-Qualified, and Qualified. Applicants that meet the Well-Qualified category or higher may be referred to the Selecting Official for further consideration. If further evaluation or interviews are required, you will be contacted. Applicants will receive notification when a final selection has been made.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.