This position is located in the Office of Communications, National Park Service (NPS) Headquarters in Washington, D.C. The incumbent serves as the Chief of Public Affairs and Chief Spokesperson for the NPS. He/she develops, implements, and manages national communications strategies; advises senior management; supervises a team of Public Affairs Specialists; and provides guidance to Public Affairs Officers across the NPS. The position reports to the Assistant Director, Communications.
Summary
This position is located in the Office of Communications, National Park Service (NPS) Headquarters in Washington, D.C. The incumbent serves as the Chief of Public Affairs and Chief Spokesperson for the NPS. He/she develops, implements, and manages national communications strategies; advises senior management; supervises a team of Public Affairs Specialists; and provides guidance to Public Affairs Officers across the NPS. The position reports to the Assistant Director, Communications.
Open to status candidates, VEOA, Land Management and Career Transition eligibles and those eligibe for special/noncompetitive hiring authorities to include Public Land Corps.
The major duties of the Supervisory Public Affairs Specialist position include but are not limited to the following:
Plans, designs, conducts, and evaluates integrated, multi-platform (print, broadcast, web, social media, events, etc.) national communications strategies to increase understanding and awareness of the NPS mission.
Manages national media relations through extensive personal contacts with national print, television, radio, and online journalists. Manages national crisis communications.
Ensures that NPS messages are clear, delivered through the most appropriate channel(s), and achieve measurable results. Supervises speechwriting for the Director and occasionally for Deputy Directors and other senior executives.
Serves as liaison to Regional Public Affairs staff, Department of the Interior's Office of Communications, and other bureau public affairs offices.
Provides leadership and guidance to a dispersed public affairs workforce in park, program, and regional offices. Exercises the full range of supervisory duties over Headquarters Public Affairs staff.
Appointment subject to background investigation and favorable adjudication.
Meet Selective Service Registration Act requirement for males
Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
Any individual who is currently holding, or has held within the previous 52 weeks, a General Schedule position under non-temporary appointment in the competitive or excepted service, must meet time-in-grade requirements (must have served 52 weeks at the next lower grade or equivalent in the Federal service). Time-in-grade requirements must be met by the closing date of this announcement.
You may be required to work on-call, evenings, weekends, holidays, overtime and shift work.
You may be required to travel overnight away from home up to 5 nights per month. You must obtain a government charge card for travel purposes.
You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority.
Qualifications
All qualifications must be met by the closing date of this announcement-04/30/2020-unless otherwise stated in this vacancy announcement.
Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect either full-time or 40 hours per week. If a part-time work schedule is reflected, the hours must be annotated to ensure proper crediting of specialized experience.
To qualify for this position at the GS-14 grade level, you must possess all of the following minimum qualifications by close of the announcement:
EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-13 grade level in the Federal service (obtained in either the public or private sectors). Experience at this level must include all of the following: experience planning, advising and managing the public affairs activities of a large, national organization; experience planning and executing integrated multiplatform communications strategies with social media and audio/video components; experience analyzing complex data and other information to evaluate a public affairs programs' effectiveness; and experience analyzing public reaction to agency programs and policies and advise top management on recommended strategies. You must include hours per week worked on your resume.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
There is no substitution of education for experience at the grade level(s) of this announcement.
Additional information
Physical Demands: The work requires a minimum physical exertion. Long hours and stressful situations are common.
Working Conditions: The work is usually performed in an office setting that is adequately lighted, heated, and ventilated. Occasional site visits may be required to parks, program sites, or field offices for meetings or events. The incumbent may be required to work outside in all weather conditions to address emerging issues, breaking news, or to support special events. In addition, the incumbent may be called to work unscheduled hours at any time and may be expected to support major events that occur on holidays and weekend.
The National Park Service has determined that the duties of this position are suitable for telework only during an emergency or natural disaster.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.
Candidates who apply under Competitive Merit Promotion procedures will undergo a quality review to determine if they are highly qualified based on the content of their resume and their responses to the questionnaire. Best qualified candidates will be referred if all required supporting documentation has been provided.
Candidates who apply under Noncompetitive Merit Promotion procedures will undergo a quality review to determine if they are minimally qualified based on the content of their resume and their responses to the questionnaire. Qualified candidates will be referred if all required supporting documentation has been provided.
You will be evaluated on the following competencies:
Communications and Media
Decision Making
External Awareness
Leadership
Manages and Organizes Information
Managing Human Resources
Oral Communication
Please submit 1) a copy of your most recent performance appraisal/evaluation and 2) a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process.
If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
The following documents are required and must be submitted by 11:59 PM (EST) on 04/30/2020.
Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect either full-time or 40 hours per week. If a part-time work schedule is reflected, the hours must be annotated to ensure proper crediting of specialized experience. If military or civilian, please include your rank and/or grade.
A complete Occupational Questionnaire
Merit Promotion Eligibility Documentation such as:
Federal employees must submit a copy of their latest SF-50 "Notification of Personnel Action" that reflects career or career-conditional tenure, such as the initial hire, promotion, or reassignment, showing position title, series, grade and tenure (please do not submit an Award SF-50 unless it provides the necessary information) and, if different, an SF-50 showing highest permanent grade ever held.
Veterans Preference Documentation (e.g. DD-214, SF-15, VA Letter as appropriate)
Documentation for the Land Management Workforce Flexibility Act (LMWFA) eligibility, which includes ALL Appointment AND Termination SF-50s for EACH appointment as well as ALL performance evaluations, for each qualifying period of temporary employment claimed.
Other Supporting Documents, if applicable, such as:
Performance Appraisals and Awards:
All applicants must submit their most recent performance appraisal showing the official rating of record and signed by a supervisor or, if one is unavailable, a statement as to why it is not available (including if any prior performance appraisals/evaluations were at an acceptable level).
Failure to submit any of the above mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position.
Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.
Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.
To apply for this position: You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 04/30/2020. WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES.
Select Apply. If you are not logged in, you will be prompted to login or create an account.
Prompted to Start the Application Process by selecting "Start Application."
Select documents you want included in this application.
Review package to acknowledge your documents were reviewed.
Select if you want to include your demographic information.
After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site."
Follow onscreen prompts and instructions to complete your application.
Add the supporting documents by indexing your documents with the dropdown.
Upload any missing required documents or optional documents.
Review and Submit Application.
While logged in, you can check the status of your application by selecting "+" next to the job title for this position.
You can review or revise your application at any point during the open period of the announcement.
To update an application, you should log into your USAJOBS account and select "+" next to the job title for this position. Select "Update Application" for this job.
Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application.
Deputy Director of Operations
1849 C Street, NW
Washington, DC 20240
US
Next steps
Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
The following documents are required and must be submitted by 11:59 PM (EST) on 04/30/2020.
Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect either full-time or 40 hours per week. If a part-time work schedule is reflected, the hours must be annotated to ensure proper crediting of specialized experience. If military or civilian, please include your rank and/or grade.
A complete Occupational Questionnaire
Merit Promotion Eligibility Documentation such as:
Federal employees must submit a copy of their latest SF-50 "Notification of Personnel Action" that reflects career or career-conditional tenure, such as the initial hire, promotion, or reassignment, showing position title, series, grade and tenure (please do not submit an Award SF-50 unless it provides the necessary information) and, if different, an SF-50 showing highest permanent grade ever held.
Veterans Preference Documentation (e.g. DD-214, SF-15, VA Letter as appropriate)
Documentation for the Land Management Workforce Flexibility Act (LMWFA) eligibility, which includes ALL Appointment AND Termination SF-50s for EACH appointment as well as ALL performance evaluations, for each qualifying period of temporary employment claimed.
Other Supporting Documents, if applicable, such as:
Performance Appraisals and Awards:
All applicants must submit their most recent performance appraisal showing the official rating of record and signed by a supervisor or, if one is unavailable, a statement as to why it is not available (including if any prior performance appraisals/evaluations were at an acceptable level).
Failure to submit any of the above mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position.
Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.
Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.
To apply for this position: You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 04/30/2020. WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES.
Select Apply. If you are not logged in, you will be prompted to login or create an account.
Prompted to Start the Application Process by selecting "Start Application."
Select documents you want included in this application.
Review package to acknowledge your documents were reviewed.
Select if you want to include your demographic information.
After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site."
Follow onscreen prompts and instructions to complete your application.
Add the supporting documents by indexing your documents with the dropdown.
Upload any missing required documents or optional documents.
Review and Submit Application.
While logged in, you can check the status of your application by selecting "+" next to the job title for this position.
You can review or revise your application at any point during the open period of the announcement.
To update an application, you should log into your USAJOBS account and select "+" next to the job title for this position. Select "Update Application" for this job.
Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application.
Deputy Director of Operations
1849 C Street, NW
Washington, DC 20240
US
Next steps
Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.