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Visitor Use Assistant (Fee Collection)

Department of the Interior
National Park Service
This job announcement has closed

Summary

The National Staffing Office-Cape Cod National Seashore~ is currently accepting applications to fill up to 7 vacancies. These positions are located in Massachusetts.. Please visit find a park for additional park information. Appointments made under this announcement are limited to 1039 hours (six months) in a service year and may be terminated at any time. Appointments under this announcement are eligible for rehire and/or extension (when initial appointment is less than 1039 hours) if workload and funding allow. Anticipated Entry on Duty: April, 2018.

This announcement is being advertised under delegated examining procedures and is open to all U.S. citizens. This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.

All positions may not be filled or they may be filled at different times depending on budget, hiring needs, and requirements. These positions are temporary and are expected to last for approximately 6 months. These positions have no promotion potential, if you want to be considered for a higher grade you must apply for the higher grade.

APPLICANTS WHO DO NOT SUBMIT THE REQUIRED DOCUMENTATION WILL NOT RECEIVE FULL CONSIDERATION.

The salary reflected in this announcement may not include locality pay and will differ based on the location. View this link for more information: https://www.opm.gov/policy-data-oversight/pay-leave/salaries-wages/2015/general-schedule/.

Travel, transportation, and relocation expenses will not be paid. All travel, transportation, and relocation expenses associated with reporting for duty in this position will be the sole responsibility of the selected employee.

Overview

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Hiring complete
Open date: 11/08/2017
Closed date: 11/15/2017
Location
Work site options
Relocation expenses reimbursed
No
Salary
$17.33 - $17.33 per hour
Pay scale & grade
GS 5
Promotion potential
Pay scale and grade determines the salary of the job.
Work schedule
Full-Time
Travel Required
Not required
Appointment type
Temporary - 1039 hours
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Service
Security clearance
Not Required
Announcement number
NS-1611-CACO-18-10059525-DE
Control number
481209900

This job is open to

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Duties

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The primary duties of those selected for these Visitor Use Assistant (Fee Collection) positions will be to collect and account for fees. Typical duties could also include working at an entrance station, visitor center, and campground or other visitor contact station. Other duties may include visitor management-related services, such as traffic control, lost item assistance and special event set-up/take-down. The incumbent has significant responsibility interacting with visitors and disseminating information.

Additional duties for GS-05: This temporary job primarily involves the duties listed above for the GS-303-04 position as well as the following additional responsibilities: Completes deposit reports to verify money collections, accountable stock sold, and all machine transactions from the shifts, using journal and receipt tapes and computer software.

Requirements

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Conditions of employment

  • U.S. Citizenship required.
  • Appointment subject to background investigation and favorable adjudication.
  • Meet Selective Service Registration Act requirement for males.
  • Must possess or be able to obtain state issued driver's license.
  • Wearing a National Park Service uniform is required.
  • Must be able to handle, collect, and account for money.

  • Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
  • You may be required to operate a government (or private) motor vehicle as part of your official duties. Prior to your first official motor vehicle operation, and again every year thereafter (or more frequently if management determines such need exists), you will be required to sign an affidavit certifying to your possession of a valid State issued driver's license that is current and has not been revoked, suspended, canceled, or otherwise disqualified in any way to prohibit your operation of a motor vehicle. You will also submit a photocopy of your valid State issued driver's license prior to your first official motor vehicle operation, and again every year, or more frequently if management determines such need exists. Lastly, you may be required to submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that discloses all valid driver's licenses, whether current or past, possessed by you. Please indicate in your application whether you possess a valid State driver's license.
  • Government housing is available.
  • You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.
  • You may be required to work overtime.

Qualifications

All qualifications must be met by the closing date of this announcement-11/15/2017 (unless otherwise stated in this vacancy announcement).

To qualify for this position, you must demonstrate that you possess either the specialized experience or the education as described below. Equivalent combinations of experience and education may also be used to qualify.

Selective Placement Factor (Mandatory Screen Out): Handling Money

Applicants must be able to handle, collect, and account for money. (MUST SUPPORT IN RESUME OR WILL BE RATED INELIGIBLE FOR CONSIDERATION)

In order to qualify for this position at the GS-05 level, you must possess one of the following:

A. One year of specialized experience equivalent to the GS-04 level in the federal service. Specialized experience demonstrates the knowledge, skills, and abilities to perform successfully the duties of a Visitor Use Assistant. Specialized experience includes providing information or assistance to the public in a business or recreation setting; instructing groups of people or individuals; and compiling and analyzing information to report. Experience also included handling, tracking, or depositing monies; using software programs to maintain fee and stock data; resolving issues that arise in the remittance process and assisting staff with fee issues; and using tools or equipment (e.g., cash registers, calculators, etc.) to make sales transactions. -OR- B. Four years of education above high school (120 semester hours or 180 quarter hours) leading to a bachelor's degree from an accredited college or university. -OR- C. Equivalent combination of experience and education.

Credit will be given for all appropriate qualifying experience. In order to receive credit for experience, your resume must clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the number of hours worked per week.

Credit for experience is given on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime.

In describing the nature of your duties (your experience), please be clear and concise. We will not make assumptions regarding your experience.
Qualifying experience may be obtained in the private or public sectors. The OPM Qualification Standards Handbook is available for review at: http://www.opm.gov/qualifications.

IF USING EDUCATION TO QUALIFY, you MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) unofficial transcripts are acceptable, or (2) a list with all your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of this announcement.

Education

To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Additional information

PHYSICAL DEMANDS: Standing for long periods of time, walking, bending, lifting of moderately heavy items and sedentary work is required. Mental stress and physical fatigue occur due to high volume of personal contacts and the responsibility of dealing with large amounts of money.

WORK ENVIRONMENT: Work is often performed in small, outdoor structures with open windows which results in exposure to extremes of temperature, rain, snow, wind, and direct sunlight. Park areas may be geographically located in areas of high elevation, rugged terrain or dense populations. High levels of vehicle noise and emissions may exist during heavy visitation periods. Duties may be performed alone in isolated locations.

If you are unable to apply online or need to fax a document that you do not have in electronic form, view the following link for information regarding an Alternate Application. Click the following link for more information, https://help.usastaffing.gov/Apply/index.php?title=Alternate_Application_Information.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

A review of your resume and supporting documentation will be made and compared against your responses to the Occupational Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Occupational Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score may be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you may lose consideration for this position. Please follow all instructions carefully; errors or omissions may affect your rating.

Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into one of three categories:

  • Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position
  • Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job
  • Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job.
You will be evaluated on the following competencies:
  • Arithmetic
  • Conscientiousness
  • Flexibility
  • Interpersonal Skills
  • Speaking
  • Technology Application
  • Writing

National Park Service

Agency contact information

National Staffing Office
Phone
0000000000
Email
srochiring@nps.gov
Address
National Staffing Office-Cape Cod National Seashore
99 Marconi Site
Wellfleet, MA 02667
US

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