The selectee serves as an Industry Operations Investigator (IOI). Work involves conducting investigations and inspections that require knowledge of industry operations and records, as well as the laws and regulations covering the regulated industries.
The selectee serves as an Industry Operations Investigator (IOI). Work involves conducting investigations and inspections that require knowledge of industry operations and records, as well as the laws and regulations covering the regulated industries.
This position is being advertised under delegated examining procedures and is open to all U.S. Citizens. Preference for eligible veterans will be applied.
Industry Operations Investigator (IOI) positions are with the Department of Justice (DOJ), Bureau of Alcohol, Tobacco, Firearms & Explosives (ATF) in the Office of Field Operations (FO) Nationwide. IOI positions are mission critical positions that requires the ability to pay close attention to detail(s).
IOIs conduct inspections/investigations of the firearms & explosives industries, including dealers, importers, and providing support to Criminal Investigators (Special Agent) on criminal investigations. If selected for this position, you will be responsible for performing the following duties:
Conducting investigations and inspections of firearms and explosives licensees and permittees to determine compliance with applicable Federal laws and regulations.
Examining business records, documents, and inventories to identify discrepancies, potential violations, and evidence of illegal firearms or explosives activities.
Evaluating applicants for Federal firearms and explosives licenses or permits through interviews, premises inspections, and background investigations to determine eligibility.
Observing investigations/inspections, which may involve fraudulent and/or incomplete records, firearms and explosives thefts, etc.
Organizational Location: This position is with the Department of Justice, Bureau of Alcohol, Tobacco, Firearms, and Explosives, Field Operations.
Location is negotiable upon final selection. You will be asked for your location preferences once all pre-employment processes have been completed.
The eligible locations are separated by field division,city, and field or satellite office below:
ATLANTA, ATLANTA V (IO) FO
ATLANTA, SAVANNAH (IO) SO
BALTIMORE, WILMINGTON DE (IO) SO
BOSTON, PORTLAND ME (IO) SO
BOSTON, BURLINGTON (IO) SO
CHARLOTTE, ASHEVILLE (O) SO
CHARLOTTE, WILMINGTON NC (IO) SO
COLUMBUS, TOLEDO (IO) SO
CHICAGO, MERRILLVILLE II (IO) FO
CHICAGO, FORT WAYNE (IO) SO
COLUMBUS, COLUMBUS III (IO) FO
COLUMBUS, EVANSVILLE (IO) SO
DALLAS, FORT WORTH II (IO) FO
DALLAS, TULSA III (IO) SO
DALLAS, OKLAHOMA CITY (IO) FO
DALLAS, LUBBOCK (IO) SO
DENVER, SALT LAKE CITY II (IO) FO
DENVER, HELENA II (IO) FO
DENVER, BILLINGS (IO) SO
DENVER, DENVER III (IO) FO
DENVER, DENVER VI (IO) FO
DENVER, CHEYENNE (IO) SO
HOUSTON, AUSTIN II (IO) FO
HOUSTON, WACO (IO) SO
LOUISVILLE, LOUISVILLE II (IO) FO
LOUISVILLE, PADUCAH (IO) SO
LOUISVILLE, CLARKSBURG (IO) SO
NASHVILLE, BIRMINGHAM (IO) FO
NASHVILLE, HUNTSVILLE (IO) SO
NASHVILLE, MOBILE (IO) SO
NASHVILLE, MONTGOMERY (IO) SO
KANSAS CITY, KANSAS CITY III (IO) FO
KANSAS CITY, WICHITA (IO) SO
KANSAS CITY, OMAHA II (IO) FO
KANSAS CITY, KANSAS CITY VI (IO) FO
KANSAS CITY, SPRINGFIELD (IO) SO
KANSAS CITY, DES MOINES (IO) FO
NEWARK, TRENTON (IO) SO
NEWARK, NEWARK III (IO) SO
NEW ORLEANS, LITTLE ROCK II (IO) FO
NEW ORLEANS, NEW ORLEANS III (IO) FO
NEW ORLEANS, BATTON ROUGE (IO) SO
NEW ORLEANS, JACKSON (IO) FO
NEW ORLEANS, GULFPORT (IO) SO
NEW ORLEANS, OXFORD
PHILADELPHIA, WILKES-BARRE (IO) SO
PHILADELPHIA, PITTSBURGH III (IO) FO
PHOENIX, PHOENIX III (IO) FO
PHOENIX, ALBUQUERQUE II (IO) FO
PHOENIX, LAS CRUCES (IO) SO
SEATTLE, EUFENE (IO) SO
SEATTLE, HONOLULU (IO) SO
SEATTLE, SEATTLE II (IO) FO
SEATTLE, SPOKANE II (IO) FO
SEATTLE, BOISE (IO) SO
SAN FRANCISCO, SAN JOSE (IO) SO
SAN FRANCISCO, FRESNO (IO) SO
SAN FRANCISCO, RENO (IO) SO
ST. PAUL, SIOUX FALLS (IO) FO
ST. PAUL, RAPID CITY (IO) SO
ST. PAUL, ST PAUL II (IO) FO
ST. PAUL, MADISON (IO) SO
ST. PAUL, MILWAUKEE II (IO) FO
TAMPA, ORLANDO II (IO) SO
TAMPA, TAMPA II (IO) FO
WASHINGTON, FALLS CHURCH III (IO) FO
ATF will have the final determination based on the needs of the agency.
The requirements listed below must be met by the closing date of the announcement.
Must be U.S. Citizen or National
Selective Service registration is required for males born on, or after, December 31, 1959. Those not registered should have an approved exemption on file.
May be required to serve a one-year probationary period.
Pass drug screening and subject to random drug test.
Suitable for Federal employment determined by background investigation.
Must sign a mobility agreement.
This position requires you to be able to lift up to 55 pounds.
MOBILITY PLAN: New employees hired pursuant to this vacancy announcement must sign a mobility agreement. The purpose of ATF's mobility policy is to enhance career development and progression, and achieve mission and business effectiveness. To accomplish these objectives, the mobility plan will facilitate the movement of employees through special short-term assignments or permanent reassignments throughout the Bureau. Applicants who decline to sign a mobility agreement, as required, will be removed from the hiring process. This is a non-bargaining unit position.
Qualifications
All qualification requirements must be met by the closing date of the announcement.
GS-5: You qualify for the GS-5 grade level if you havethree years of progressively responsible experience, 1 year of which was equivalent to at least the GS-4 performing duties such as:
Gathering pertinent data
Communicating effectively orally and in writing.
OR
A bachelor's degree or successful completion of a full 4-year course of study in ANY FIELD leading to a bachelor's degree from an accredited college or university. Conferred date must be listed on your unofficial or official transcripts.
GS-7: You qualify for the GS-7 grade level if you possess: 1 year of specialized experience equivalent to the next lower grade level, performing all of the following duties:
Analyzing records, documents, or reports and applying the applicable laws and regulations;
Examining records, documents, inventories and reports for evidence of falsification and documents discrepancies;
Verifying inventories, utilizing intelligence data to analyze records, and examining business operations;
Preparing reports detailing the facts found from inspections in accordance with the laws and regulations.
OR
A bachelor's degree in any field with Superior Academic Achievement (SAA). To qualify for SAA, you must meet one of the following:
A grade point average of "B" (a GPA of 3.0 or higher out of a possible 4.0) for all completed undergraduate courses, or those completed in the last two years of undergraduate study.
A grade point average of "B+" (a GPA of 3.5 or higher out of a possible 4.0) for all courses in the applicant's major field of study, or those courses in the applicant's major completed in the last two years of undergraduate study.
Rank in the upper one-third of the applicant's class in the college, university, or major subdivision.
Membership in a national honor society (other than freshman honor societies) recognized by the Association of College Honor Societies.
OR
Successful completion of one year of full-time graduate education from an accredited college or university in any field. Check with your school to determine how many credit hours comprise a year of graduate education. If that information is not available, use 18 semester or 27 quarter hours.
NOTE: Your resume must indicate how you meet the qualifications above, otherwise, you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.
Combining Experience and Education: To combine your education and experience, you must convert each to a percentage and then add the percentages. The combined total of your percentage of education and experience must equal at least 100% in order to qualify. If your education is currently described in quarter hours, convert the quarter hours into semester hours by multiplying the quarter hours by the fraction 2/3. To calculate your percentage of graduate education, divide the number of graduate semester hours by 18. To determine your percentage of qualifying experience, you must divide your total number of months of qualifying experience by the required number of months of experience. Add your percentages of education and experience. The two percentages must total at least 100%. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). You will receive credit for all qualifying experience, including volunteer experience.
After you submit this application, you will receive an e-mail informing you that a USA Hire assessment is required of you. You will have 48 hours from the closing date of this announcement (11/16/2026) to complete the assessment as this assessment is part of your application.
Background Investigation: You will be required to undergo a background investigation prior to employment. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions, the use of illegal drugs and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. If you are a current or former Federal employee:
You must submit your most recent SF-50 (Notification of Personnel Action) or equivalent agency form. Do not submit an award SF-50, these do not contain sufficient information about your appointment. Your SF-50 should list the full position title, series, grade and step,organization, duty location, service computation date, effective date, and your service type and tenure status.
An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Examples of appropriate SF-50's include:
Within grade increases at the highest grade held; or
Promotions with an effective date more than one year old; or
SF-50's at the highest grade held with an effective date more than one year old
Drug Testing: You must satisfactorily complete a drug test prior to being hired. More information on the ATF Drug Policy can be found here.
Education
If you are relying on your education to meet qualification requirements, please see the statements below.
Education must be reviewed and certified by an accrediting institution recognized by the U.S. Department of Education, in order for it to be creditable towards your qualifications. Therefore, provide only the attendance and/or degrees from accredited institution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in a conventional U.S. education program. It is your responsibility to provide such evidence when applying. For special instructions pertaining to foreign education and a list of organizations that can evaluate foreign education, see the Department of Education website. If you are qualifying on foreign education, you MUST submit proof of creditability of education as evaluated by a credentialing agency. All documentation must be in English or include an English translation.
Veterans: Qualified veterans who meet the requirements for veterans' preference will be placed above non-veterans for selection consideration. If you are using education to qualify for this position:
You must submit a transcript, which may be unofficial, as long as it contains a full listing of courses, credit earned, grade and grade-point-average, subject area, degree(s) earned, and dates of award. Note: If you are selected for this position, official transcripts will be required prior to your first day.
Your transcript must come from a nationally accredited educational institution recognized by the Department of Education.
Please do not submit electronic transcripts with documentation security protection. These may prevent our application system from accepting and processing the document.
If submitting a foreign transcript, you must have the transcript reviewed by an approved foreign education review organization recognized by the Department of Education. Your transcript must also be in English or have an English translation included.
Fair Chance to Compete for Jobs: The Fair Chance Act prohibits Federal agencies from requesting an applicant's criminal history information before the agency makes a conditional offer of employment. If you believe a DOJ employee or Federal contractor acting on its behalf has violated your rights under this Act, you may submit a written complaint within 30 days of the date of the alleged non-compliance directly to saioiapplicantinfo@atf.gov. Note: In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201(b) certain positions are exempt from the provisions of the Fair Chance Act.
Additional information
Additional selections may be made from this announcement.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin.
Career Transition Programs (CTAP or ICTAP):These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must:
Be rated well-qualified for the position with a score of 85 or above based on the competencies listed above; and
Submit the appropriate documentation to support your CTAP or ICTAP eligibility.
Probationary Period: As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
1) your performance and conduct;
2) the needs and interests of the agency;
3) whether your continued employment would advance organizational goals of the agency or the Government; and
4) whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.
Reasonable Accommodation:ATF provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the job application and hiring process, and you meet the eligibility requirements listed above, please notify the human resources specialist listed on the vacancy announcement, or contact the ATF's Office of Equal Employment Opportunity at (202) 648-8760 or send an email to reasonableaccommodationsaioi@atf.gov. The decision on granting a reasonable accommodation is handled on a case-by-case basis.
Selective Service: If you were born male, on or after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. Additional information is found at: www.sss.gov.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are qualified for this job, your resume and supporting documentation will be compared to your responses on the application questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job.
In addition to the application and application questionnaire, this position requires an online assessment.
USA Hire: You will be asked to take the USA Hire Competency Based Assessments where you will be evaluated on critical competencies relevant to this position. You must meet all qualifications, including meeting or exceeding the cut score on the required assessments. Be sure to review all instructions prior to beginning your USA Hire Assessments. Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
The USA Hire Assessment will be used to assess the following competencies:
Reading
Reasoning
Interaction
When addressing the specialized experience statement, applicants must present evidence of the experience in their resume. If the specialized experience statement is repeated in the applicant's resume, Human Resources will deem the applicant as ineligible.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
It is your responsibility to carefully review the list of required documents below and submit the necessary documentation to prove you possess the required specialized experience for this position. IF YOU OMIT ANY OF THE REQUIRED INFORMATION, YOU RUN THE RISK OF BEING FOUND INELIGIBLE FOR THE POSITION.
Resume - All Applicants:
You must submit a resume (strictly two pages or less) that serves as the primary evidence of your qualifications. To demonstrate that you meet the specialized experience requirements, your resume must comprehensively and explicitly link your career history to the specialized experience competencies of this role.
To reduce possible disqualification due to a lack of verifiable information, you should include all six of the following elements for every job entry listed in your employment history.
If any element is omitted, the HR Specialist may be unable to determine your eligibility, resulting in your removal from consideration with an ineligible rating:
Official Position Title: State your exact federal or corporate title to establish the professional level of your experience. For example, Division Chief, Group Supervisor, etc.
Employer Name and Contact Information: Provide the company/agency name and a valid phone number or email address for verification purposes.
Start and End Dates: List the exact month and year for both the start and end of each employment period to verify you meet the time-in-grade and minimum duration requirements for specialized experience.
Hours Worked Per Week: Explicitly indicate if the position was full-time or state the exact number of hours worked per week if part-time. (Specialized experience is credited based on a 40-hour work week; failure to provide hours means your experience cannot be quantified or credited.)
Pay Plan/Series/Grade: For all federal positions held, you should explicitly state your Pay Plan (i.e., GS, GL, etc.), Series (i.e., 1811, 1801, 2210, etc.) and Grade (e.g., GS 01-15). It should be expressed as following example GS-1811-14). If a position was in the private sector or was volunteer work, explicitly state "N/A - Private Sector" or "N/A - Volunteer" so the HR Specialist can accurately assess your equivalent level of experience.
Duties Performed and Accomplishments: Provide a targeted list of responsibilities and measurable achievements. This section must directly mirror and provide evidence of the specialized experience outlined in the qualifications section of this announcement. Use action-oriented, quantifiable bullets to demonstrate your mastery of the required skills.
Important Compliance Rules:
Two-Page Absolute Limit: Resumes must be limited to two pages or less. USAJobs will only allow candidates to upload 2-page resumes. However, any resumes in excess of 2-pages will result in immediate disqualification.
Most Recent Submission Counts: Only the most recent resume submitted under the "Resume" document type will be evaluated for rating and qualification determinations.
Showing relative permanent and volunteer work experience, education, and training. Your resume serves as the basis for qualification determinations.
Veterans' Preference documentation: If you are claiming veterans' preference you must submit:
(1) a copy of your DD-214, "Certificate of Release or Discharge from Active Duty," (Member 4 copy), showing the dates of active duty, type of discharge, and character of service, OR
(2) a certification letter from the armed forces that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions no later than 120 days after the date the certification is submitted. This letter must contain (a) military service dates including the expected discharge or release date and (b) character of service.
If you are claiming 10-point veterans' preference as a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, in addition to the documents specified above, you must submit all additional proof required by the SF-15, and if applicable, a completed SF-15.
If you are a displaced Federal employee claiming eligibility under CTAP or ICTAP:
You must submit your separation notice or agency RIF letter from your agency OR if you have not yet been separated, you can provide the letter of intent to separate you from the agency because of reduction-in-force.
Submit a copy of your most recent performance appraisal and SF-50 showing current/former position, grade, promotion potential, and duty location OR Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.
Failure to provide the required documentation by the closing date of this announcement will result in elimination of further consideration for this position.
To apply for this position, you must complete the online application questionnaire and submit your supporting documentation. Your complete application package must be submitted by 11:59 PM (EST) on 11/16/2026 to receive consideration.
The application process is as follows:
Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
Essay Questions: The following four narrative questions provide an opportunity for you to highlight your dedication to public service for the hiring manager and agency leadership (or designee(s)). While your responses are not required and will not be scored, we encourage you to thoughtfully address each question. Please provide a response of 200 words or less to each question (see the application questionnaire). You will be asked to certify that you are using your own words and did not use a consultant or artificial intelligence (AI) such as a large language model (LLM) like ChatGPT or Copilot.
How has your commitment to the Constitution and the founding principles of the United States inspired you to pursue this role within the Federal government? Provide a concrete example from professional, academic, or personal experience.
In this role, how would you use your skills and experience to improve government efficiency and effectiveness? Provide specific examples where you improved processes, reduced costs, or improved outcomes.
In this role, you will be expected to professionally and efficiently implement executive direction. Provide an example where you implemented leadership direction on a strategy or policy decision that differed from your own recommendation.
How has a strong work ethic contributed to your professional, academic or personal achievements? Provide one or two specific examples, and explain how those qualities would enable you to serve effectively in this position.
After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you via email notification. The email may be routed to your "Spam" or "Junk" folder.
Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the Additional Application Information page that can be located in the application record in your USAJOBS account.
To update your application, including supporting documentation, at any time during the announcement open period return to your USAJOBS account. There you will find a record of your application, the application status, and an option to Edit My Application. This option will no longer be available once the announcement is closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account. Your applications will appear on the Welcome page. Navigate to the job application and click Track this application to view your application status. The link will take you to the hiring agency application system, which has the most up-to-date status of your application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means click here.
Need Help?
If you need help with USAJOBs or the application process, please see the USAJOBS Help or Application Manager Online Help websites which includes information on managing your account, creating an application, uploading documents, etc.
Office of Field Operation
99 New York, NE
Washington, DC 20226
US
Next steps
You can check the status of your application anytime by accessing the USAJOBS online application system at http://www.usajobs.gov. You will need to provide your USAJOBS User ID and Password to access the Track your Online Job Application feature. You may also click on the link provided to access additional information on USAJobs.
All applicants will be notified at four (4) stages in the hiring process:
(1) upon receipt of your application;
(2) after your qualifications have been assessed;
(3) whether or not you've been referred to the Selecting Official;
(4) whether or not you've been selected for the position.
If your name is sent to the hiring manager, you may be invited for an interview.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
It is your responsibility to carefully review the list of required documents below and submit the necessary documentation to prove you possess the required specialized experience for this position. IF YOU OMIT ANY OF THE REQUIRED INFORMATION, YOU RUN THE RISK OF BEING FOUND INELIGIBLE FOR THE POSITION.
Resume - All Applicants:
You must submit a resume (strictly two pages or less) that serves as the primary evidence of your qualifications. To demonstrate that you meet the specialized experience requirements, your resume must comprehensively and explicitly link your career history to the specialized experience competencies of this role.
To reduce possible disqualification due to a lack of verifiable information, you should include all six of the following elements for every job entry listed in your employment history.
If any element is omitted, the HR Specialist may be unable to determine your eligibility, resulting in your removal from consideration with an ineligible rating:
Official Position Title: State your exact federal or corporate title to establish the professional level of your experience. For example, Division Chief, Group Supervisor, etc.
Employer Name and Contact Information: Provide the company/agency name and a valid phone number or email address for verification purposes.
Start and End Dates: List the exact month and year for both the start and end of each employment period to verify you meet the time-in-grade and minimum duration requirements for specialized experience.
Hours Worked Per Week: Explicitly indicate if the position was full-time or state the exact number of hours worked per week if part-time. (Specialized experience is credited based on a 40-hour work week; failure to provide hours means your experience cannot be quantified or credited.)
Pay Plan/Series/Grade: For all federal positions held, you should explicitly state your Pay Plan (i.e., GS, GL, etc.), Series (i.e., 1811, 1801, 2210, etc.) and Grade (e.g., GS 01-15). It should be expressed as following example GS-1811-14). If a position was in the private sector or was volunteer work, explicitly state "N/A - Private Sector" or "N/A - Volunteer" so the HR Specialist can accurately assess your equivalent level of experience.
Duties Performed and Accomplishments: Provide a targeted list of responsibilities and measurable achievements. This section must directly mirror and provide evidence of the specialized experience outlined in the qualifications section of this announcement. Use action-oriented, quantifiable bullets to demonstrate your mastery of the required skills.
Important Compliance Rules:
Two-Page Absolute Limit: Resumes must be limited to two pages or less. USAJobs will only allow candidates to upload 2-page resumes. However, any resumes in excess of 2-pages will result in immediate disqualification.
Most Recent Submission Counts: Only the most recent resume submitted under the "Resume" document type will be evaluated for rating and qualification determinations.
Showing relative permanent and volunteer work experience, education, and training. Your resume serves as the basis for qualification determinations.
Veterans' Preference documentation: If you are claiming veterans' preference you must submit:
(1) a copy of your DD-214, "Certificate of Release or Discharge from Active Duty," (Member 4 copy), showing the dates of active duty, type of discharge, and character of service, OR
(2) a certification letter from the armed forces that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions no later than 120 days after the date the certification is submitted. This letter must contain (a) military service dates including the expected discharge or release date and (b) character of service.
If you are claiming 10-point veterans' preference as a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, in addition to the documents specified above, you must submit all additional proof required by the SF-15, and if applicable, a completed SF-15.
If you are a displaced Federal employee claiming eligibility under CTAP or ICTAP:
You must submit your separation notice or agency RIF letter from your agency OR if you have not yet been separated, you can provide the letter of intent to separate you from the agency because of reduction-in-force.
Submit a copy of your most recent performance appraisal and SF-50 showing current/former position, grade, promotion potential, and duty location OR Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.
Failure to provide the required documentation by the closing date of this announcement will result in elimination of further consideration for this position.
To apply for this position, you must complete the online application questionnaire and submit your supporting documentation. Your complete application package must be submitted by 11:59 PM (EST) on 11/16/2026 to receive consideration.
The application process is as follows:
Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
Essay Questions: The following four narrative questions provide an opportunity for you to highlight your dedication to public service for the hiring manager and agency leadership (or designee(s)). While your responses are not required and will not be scored, we encourage you to thoughtfully address each question. Please provide a response of 200 words or less to each question (see the application questionnaire). You will be asked to certify that you are using your own words and did not use a consultant or artificial intelligence (AI) such as a large language model (LLM) like ChatGPT or Copilot.
How has your commitment to the Constitution and the founding principles of the United States inspired you to pursue this role within the Federal government? Provide a concrete example from professional, academic, or personal experience.
In this role, how would you use your skills and experience to improve government efficiency and effectiveness? Provide specific examples where you improved processes, reduced costs, or improved outcomes.
In this role, you will be expected to professionally and efficiently implement executive direction. Provide an example where you implemented leadership direction on a strategy or policy decision that differed from your own recommendation.
How has a strong work ethic contributed to your professional, academic or personal achievements? Provide one or two specific examples, and explain how those qualities would enable you to serve effectively in this position.
After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you via email notification. The email may be routed to your "Spam" or "Junk" folder.
Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the Additional Application Information page that can be located in the application record in your USAJOBS account.
To update your application, including supporting documentation, at any time during the announcement open period return to your USAJOBS account. There you will find a record of your application, the application status, and an option to Edit My Application. This option will no longer be available once the announcement is closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account. Your applications will appear on the Welcome page. Navigate to the job application and click Track this application to view your application status. The link will take you to the hiring agency application system, which has the most up-to-date status of your application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means click here.
Need Help?
If you need help with USAJOBs or the application process, please see the USAJOBS Help or Application Manager Online Help websites which includes information on managing your account, creating an application, uploading documents, etc.
Office of Field Operation
99 New York, NE
Washington, DC 20226
US
Next steps
You can check the status of your application anytime by accessing the USAJOBS online application system at http://www.usajobs.gov. You will need to provide your USAJOBS User ID and Password to access the Track your Online Job Application feature. You may also click on the link provided to access additional information on USAJobs.
All applicants will be notified at four (4) stages in the hiring process:
(1) upon receipt of your application;
(2) after your qualifications have been assessed;
(3) whether or not you've been referred to the Selecting Official;
(4) whether or not you've been selected for the position.
If your name is sent to the hiring manager, you may be invited for an interview.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
