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Program Analyst (Travel Programs)

Department of Defense
Defense Human Resources Activity
Defense Support Services Center (DSSC)

Summary

This position is part of the Defense Human Resources Activity, . The incumbent will be responsible for for researching and investigating new or improved business and management practices for application to DoD travel programs or processes, notably for DTS. Analyzes management information requirements to develop program or administrative reporting systems. Prepares and provides information and metrics related to travel system functional requirements.

Overview

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Accepting applications
This job will close when we have received 100 applications which may be sooner than the closing date. Learn more
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$121,785 - $158,322 per year
Pay scale & grade
GS 13
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Secret
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
DHRA-DSSC-27-13093639-DHA
Control number
889148400

This job is open to

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Clarification from the agency

All U.S. Citizens

Duties

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As a Program Analyst (Travel Programs) at the GS-0343-13 some of your typical work assignments may include:

  • Analyzes travel-related business processes, management requirements, and system operations to research, recommend, and implement improvements, cost reductions, and corrective actions.
  • Serves as the lead tester for the Defense Travel System (DTS), developing test plans, verifying new functionality, and leading special projects to resolve system problem reports and address data analysis mandates.
  • Leads DTS Change Management and lifecycle documentation using Agile methodology/framework to ensure seamless software updates.
  • Analyzes and evaluates the end-to-end operation of enterprise-wide travel systems, ensuring their effectiveness, quality, and progress in providing streamlined processes from user logon to final transaction archiving.
  • Prepares and provides critical data, metrics, and informational packages related to travel system functional requirements for submission to senior leadership.
  • Acts as a subject matter expert, representing the branch and division on various committees and working groups to provide analysis and recommend courses of action on enterprise-wide travel systems.

Requirements

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Conditions of employment

  • Must be a U.S. citizen
  • Males born after 12-31-59 must be registered for Selective Service
  • Resume and supporting documents (See How To Apply)
  • Suitable for Federal employment, determined by a background investigation
  • May be required to successfully complete a probationary period
  • Work Schedule: Full Time
  • Overtime: Occasionally
  • Tour of Duty: Flexible
  • Recruitment Incentives: Not Authorized
  • Fair Labor Standards Act (FLSA): Exempt
  • Financial Disclosure: Not Required
  • Telework Eligibility: This position is telework eligible

Qualifications

You may qualify at the GS-13, if you fulfill the following qualifications:

A. One year of specialized experience equivalent to the GS-12 grade level in the Federal service:

  • Skill in adapting analytical techniques and evaluation criteria to the measurement and improvement of program effectiveness and/or organizational productivity.
  • Experience leading a comprehensive change management process and system lifecycle documentation utilizing Agile methodologies to ensure seamless software updates and continuous capability integration.
  • Comprehensive knowledge of the laws, regulations, and policies governing DoD passenger travel to include the Joint Travel Regulations and the Financial Management Regulations, to effectively oversee the sustainment or implementation of DoD travel systems.
  • Expert knowledge and the ability to extrapolate information from questionable or incomplete data, validate analytical conclusions, and integrate contributions from other analysts and/or subject matter experts to prepare analytical products and provide timely analysis to support ongoing or new travel support to the Departmental efforts through the Branch and Division chiefs.
  • Representing the organization with other professional organizations in seminars and conferences.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education


Substitution of education may not be used in lieu of specialized experience for this grade level.


Additional information

Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, the veteran must be a preference eligible or a veteran separated after 3 years or more of continuous active service performed under honorable conditions.

Interagency Career Transition Assistance Programs: This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria; 2) be rated well-qualified for the position; Well qualified is defined as possessing the type and quality of experience that exceeds the positions minimum qualifications. and 3) submit the appropriate documentation to support your ICTAP eligibility. For more information: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements:
Persons with Disabilities - Schedule A
Special Hiring Authority for Veterans
Special Hiring Authority for Certain Military Spouses
Other Special Appointment Authorities - Subpart F
Males born after 12-31-59 must be registered or exempt from Selective Service (see https://www.sss.gov/register/)

The selecting official may choose to conduct interviews, and once the selection is made, you will receive a notification of the decision.
NOTE: Declining to be interviewed or failure to report for a scheduled interview will be considered as a declination for further consideration for employment against this vacancy.

Selective Service Requirement: Please visit http://www.sss.gov for more information.

For more information, please visit

https://www.dla.mil/Portals/104/Documents/Careers/downloads/DoDGenAppInfo%2012-1-2020.pdf?ver=ECNbdsHtGilTd3OENN4A0Q%3d%3d Re-employed Annuitant: This position does not meet criteria for re-employed annuitant. The DoD criteria for hiring Re-employed Annuitants can be found at:
https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/1400.25-V300.pdf

Status candidates must meet time-in-grade requirements (52 weeks at the next lower grade level).

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documents, to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and evaluate your relevant work experiences as it relates to fundamental competencies, identified below, required for this position.

Traditional rating and ranking of applications does not apply to this vacancy. Your application (resume and supporting documentation) will be evaluated to determine if you meet the minimum qualifications required as listed on the announcement under qualification requirements.

Veterans Preference: If you are entitled to veterans preference, you should indicate the type of veterans' preference you are claiming on your resume. Your veterans' preference entitlement will be verified by the employing agency.

For information on entitlement see http://www.fedshirevets.gov/job/vetpref/index.aspx

Interagency Career Transition Assistance Program(ICTAP): This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria AND 2) be rated well-qualified for the position AND 3) submit the appropriate documentation to support your ICTAP eligibility. Well-qualified means you possess the type and quality of experience that exceeds the position's minimum qualifications. See the Required Documents section of this announcement for more information.

Appointment of Military Spouses (5 CFR 315.612) (NonComp Mil Sp): To receive this preference, you must choose to apply using the " Appointment of Military Spouses (5 CFR 315.612) (NonComp Mil Sp)" eligibility. If you are claiming Military Spouse eligibility and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager. Information and required documentation for claiming Military Spouse eligibility may be found at the General Applicant Information and Definitions link below.

Defense Human Resources Activity

Agency contact information

DHRA Servicing Team
Phone
614-693-0237
Email
DHRS-D-DHRA@dla.mil
Address
Defense Human Resources Activity
4800 Mark Center Drive
Alexandria, VA 22350-110
US

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https://dhra.mil/

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