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Operations Specialist

Department of Labor
Office of the Assistant Secretary for Administration and Management
Assistant Secretary for Administration and Management/Office of Strategic Operations (ASAM/OSO)

Summary

The Office of the Assistant Secretary for Administration and Management (OASAM) provide the infrastructure and support that enables the U.S. Department of Labor to perform its mission. OASAM provides leadership and support for information technology, human resources management, procurement, business operations, safety and health, space management, civil rights, emergency management, security, budget, and performance.

Overview

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Accepting applications
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—The selectee will report to an assigned DOL office location on a regular basis and is eligible for participation in telework as determined by management in accordance with DOL policy. This is not a remote work position.
Remote job
No
Relocation expenses reimbursed
No
Salary
$102,415 - $133,142 per year
Pay scale & grade
GS 12
Promotion potential
13
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Not required
Appointment type
Permanent
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
MS-26-CHI-ASAM-13058193-JLU
Control number
884508000

This job is open to

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Clarification from the agency

This position is open to all competitive service Department of Labor (DOL) employees and any CTAP eligibles in the local commuting area of Washington, DC.

Duties

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The incumbent of this position will serve as an Operations Specialist. In this position, the incumbent will actively participate in and contribute to the overall Office of the Assistant Secretary for Administration and Management (OASAM) operations acting as a liaison and consultant between the various centers within OASAM and OASAM leadership. The specific areas of expertise vary and will be reflected in the performance plan on the individuals appointed to the position.

The following are major duties of the GS-0301-12 Operations Specialist. This is not an all inclusive list and other duties may be assigned.

  • Perform and oversee special studies, projects, and processes related to the management and evaluation of OASAM; gathering, tracking, and analyzing data, while identifying issues or problems.
  • Serve as a consultant to executive managers, supervisors, and project leaders on the development and/or execution of major operational areas and programs and provide strategic guidance throughout each project.
  • Coordinate multiple projects and reconcile the interdependencies among them.
  • Collaborate with OASAM centers and regional offices to facilitate communication across OASAM and identify ways to resolve conflicting priorities.
  • Conduct the strategic planning and performance management activities necessary to support OASAM's strategic objectives.
  • Represent OASAM leadership, serving as a member or leader on project teams that are assembled to execute the administration's initiatives.
  • Sustain constant familiarity with, and awareness of emerging research, legislative, and policy developments to develop the most up-to-date and informed research products.

Requirements

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Conditions of employment

  • Must be a U.S. Citizen.
  • Must be at least 16 years old.
  • Candidate required to obtain the necessary security/investigation level.
  • Requires a probationary period if the requirement has not been met.

Qualifications

Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-11, in the Federal Service.

Specialized Experience is the experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform the duties of the position successfully, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level.

Qualifying specialized experience for this position includes ALL of the following:

  • Experience performing special studies or projects related to management and evaluation programs using qualitative and quantitative methods.
  • Experience gathering, tracking, and analyzing data as well as identifying issues or problems, recommending solutions, and preparing reports and briefings related to the assignments.
  • Experience facilitating communication and coordination between a variety of individuals to reach a common goal.
  • Experience researching and interpreting policy/procedures sufficient to provide guidance to others.

Education

There is no substitution of education for experience at the GS-12 level.

Additional information

The mission of the Department of Labor (DOL) is to protect the welfare of workers and job seekers, improve working conditions, expand high-quality employment opportunities, and assure work-related benefits and rights for all workers.

Refer to these links for more information: GENERAL INFORMATION, REASONABLE ACCOMMODATION, ADDITIONAL DOCUMENTATION, FORMER FEDERAL EMPLOYEES

As a condition of employment, all personnel must undergo a background investigation for access to DOL facilities, systems, information and/or classified materials before they can enter on duty: BACKGROUND INVESTIGATION

This position is outside the bargaining unit.

For more information, Click here for Career Ladder Promotion Information

For more information, click Telework Position Information. This is not a remote work position. The selectee will report to an assigned DOL office location on a regular basis and is eligible for participation in telework as determined by management in accordance with DOL policy.

Based on agency needs, additional positions may be filled using this vacancy.

The Fair Chance Act (FCA) prohibits Federal agencies from requesting an applicant's criminal history information before the agency makes a conditional offer of employment. If you believe a DOL employee has violated your rights under the FCA, you may file a complaint of the alleged violation following our agency's complaint process Guidelines for Reporting Violations of the Fair Chance Act. Note: The FCA does not apply to some positions specified under the Act, such as law enforcement or national security positions.

All Department of Labor employees are subject to the provisions of the Drug-Free Workplace Program under Executive Order 12564 and Public Law 100-71.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your evaluation will be based on how well you meet the qualifications outlined in this vacancy announcement, as demonstrated through your resume and supporting documentation.

You may preview application questions for this vacancy here: https://apply.usastaffing.gov/ViewQuestionnaire/13058193

USA Hire

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork

The information you provide may be verified by a review of your paid, unpaid, and volunteer, as it demonstrates the competencies or skills required for the position to be filled. Your evaluation may include an interview, reference checks, or other assessment conducted by HR specialists, subject matter experts, or panel members and may include other assessment tools (ex. interview, structured interview, written test, work sample, etc.).

INFORMATION FOR CTAP ELIGIBLE(S) ONLY: If you are eligible for special priority selection under CTAP, you must be well-qualified for the position to receive consideration. CTAP eligible(s) will be considered well-qualified if they attain at least a rating score of 85 in a numerical rating scheme. Be sure to review the eligibility questions to reflect that you are applying as a CTAP eligible and submit supporting documentation.

Office of the Assistant Secretary for Administration and Management

Begin a challenging career with the U.S. Department of Labor (DOL), and you will help shape the workforce of tomorrow. DOL offers rewarding opportunities to contribute to a noble mission; to serve and protect American workers, prepare them for new and better jobs, and to ensure the safety and fairness of American workplaces.

The Department of Labor values its customers. Every DOL employee is responsible for delivering good customer service through accurate, courteous, efficient, and effective transactions.

The Department of Labor does not make unfavorable hiring decisions on the basis of an applicant's previous or current unemployment, or the fact that an applicant has experienced financial difficulty through no fault of his/her own and has undertaken good faith efforts to meet his/her financial obligations. Consideration is given to financial status in relation to appointments only where required by law, regulation, or Executive Order.

Applicants with disabilities can contact the vacancy point of contact listed on the job vacancy announcement to request reasonable accommodations needed for the application process.

Agency contact information

Jodine Uppole
Phone
202-693-1000 X12825
Email
uppole.jodine.l@dol.gov
Address
Office of the Assistant Secretary for Administration and Management, Office of the Asst Secretary
200 Constitution Ave
Washington, DC 20210
US

Visit our careers page

Learn more about what it's like to work at Office of the Assistant Secretary for Administration and Management, what the agency does, and about the types of careers this agency offers.

https://www.dol.gov/agencies/oasam/about#organization

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