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Recent Graduate - Benefits Advisor

Department of Labor
Employee Benefits Security Administration

Summary

EBSA plays a vital role in protecting the retirement, health, and other job-based benefits of America's workers, retirees, and their families. We issue effective regulations, offer comprehensive education and assistance to workers, plan sponsors, fiduciaries, and service providers, and rigorously enforce the law. We serve workers, families, and the broader employee benefits community by protecting the security and integrity of the nation's benefit systems.

Overview

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Accepting applications
Location
Many vacancies in the following locations:
Work site options
Telework eligible
Yes—This is not a remote position. The selectee will report to an assigned DOL office location on a regular basis and is eligible for participation in telework as determined by management in accordance with DOL policy. The salary includes the minimum and maximum pay for the listed locations. Upon selection, your salary will be set based on the duty location assigned.
Remote job
No
Relocation expenses reimbursed
No
Salary
$62,729 - $100,315 per year
Pay scale & grade
GS 9
Promotion potential
12
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Permanent
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
Yes
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Moderate Risk (MR)
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
PW-26-CHI-EBSA-13030440-KH
Control number
879780400

This job is open to

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Clarification from the agency

Open to applicants who have graduated, within the past two years, (with an associate, bachelor, master, professional, doctorate, diploma, vocational, technical degree, or certificate, etc.) from a qualifying educational institution or career or technical education program (including registered Apprenticeship Programs, Peace Corps, AmeriCorps, Job Corps, Climate Corps).

Duties

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Major duties include but are not limited to the following:

  • Provide information, guidance, and assistance to plan administrators, plan service providers, participants, beneficiaries, the general public and other government agencies concerning provisions of ERISA and other related statutes, regulations, and Department published guidance, with supervisory/senior advisor assistance.
  • Assist participants and beneficiaries in obtaining benefits to which they are entitled but which they have not been able to secure from plan officials. Develop recoveries and referrals per EBSA's standard operating procedures. Explain the law, regulations or other guidance and works with employers to informally resolve benefit issues; with supervisory/senior advisor assistance.
  • Conduct research, fact-finding, analyzes data, and prepares and presents information about particular situations. Identify and develop responses to inquiries.
  • Identify potential criminal or more complex civil disputes that require formal investigation, or situations where it appears that a fiduciary violation of law has occurred, and develop investigative referrals; with supervisory/senior advisor assistance.
  • Educate individuals on their rights and responsibilities under ERISA and other related laws enforced by EBSA. Assist with planning and conducting outreach events; disseminate information related to ERISA employee benefits plan protections and retirement savings education; with supervisory/senior advisor assistance.
The advertised salary reflects the minimum and maximum pay for the listed locations. Upon selection, the salary will be set in accordance with the selectee's assigned duty location. Applicants may select up to two (2) duty locations. Please carefully consider and choose only the location(s) you can reliably and easily commute to on a regular recurring basis, if selected. To view the address of a specific location click here.

Requirements

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Conditions of employment

  • Must be at least 16 years.
  • Must be a U.S. Citizen.
  • Candidate required to obtain the necessary security/investigation level.
  • The entire duration of the Recent Graduate Appointment constitutes a trial period.
  • Appointees must sign a DOL Pathways Recent Graduate Program Participant Agreement.

Qualifications

This is an appointment under the DOL Recent Graduates program. The program duration is one year. Upon successful completion of the program and at the agency's discretion, the appointee may be converted to a term or permanent position in the competitive service.

For more information, click Pathways Programs

Applicants must have graduated, within the past two years, (with an associate, bachelor, master, professional, doctorate, diploma, vocational, technical degree, or certificate, etc.) from a qualifying educational institution or career or technical educational program including registered Apprenticeship Programs, Peace Corps, AmeriCorps, Job Corps, Climate Corps).

You must meet the requirements for the Recent Graduate - Benefits Advisor, as described below.

Specialized Experience is the experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform the duties of the position successfully, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level.

Applicants must demonstrate 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-07 in the Federal Service. Applicants must demonstrate at least two (2) of the specialized experience statements listed here:

(1) Experience providing clear written and verbal information and/or assistance in a customer service setting to a wide range of customers.
(2) Experience delivering educational information (e.g., drafting materials and responding to questions) tailored to the audience and subject matter.
(3) Experience using research and analytical methods to identify and analyze problems and gathering, validating, and compiling data.
(4) Experience building and maintaining working relationships with tact, empathy, and professionalism, including effectively engaging individuals who are difficult, hostile, or distressed, and collaborating respectfully with people of varied perspectives and experiences.

OR

Master's or equivalent graduate degree or 2 full years of graduate level education, or LLB. or J.D.; if related.
OR

A combination of specialized experience and graduate level education that provided the specific knowledge, skills and abilities to successfully perform the duties of this position.

Education

To be eligible for an appointment, you must meet requirement A or B.

A. Completed all requirements for a diploma, associate, bachelor, master, professional, doctorate, vocational, or technical degree or certificate from a qualifying educational institution or career or technical education program (including registered Apprenticeship Programs, Peace Corps, AmeriCorps, Job Corps, Climate Corps) within the previous two years; OR

B. Was released or discharged from active duty within the previous two years, where the applicant is a veteran who, due to a military service obligation, was precluded from applying for a recent graduate position during any portion of the two-year eligibility period following completion of his/her degree or certificate requirements, provided that not more than six years have transpired since the applicant completed the requirements for a degree or certification. You must submit an academic transcript from your academic institution showing the date that you most recently completed the academic requirements described above.

*For Accredited Post-Secondary Institutions, click Database of Accredited Postsecondary Institutions and Programs
*For Registered State Apprenticeship Programs Information, click State Apprenticeship Programs
*For Other Apprenticeship Programs, click Apprenticeship Programs
*For Industry-Endorsed Certificate Programs, click Career One Stop Certificate Finder

Any applicant falsely claiming an academic degree from an accredited school will be subject to actions ranging from disqualification from federal employment to removal from federal service.

If your education was completed at a foreign college or university, you must show comparability to education received in accredited educational institutions in the United States and comparability to applicable minimum coursework requirements for this position. Click Evaluation of Foreign Education for more information.

Additional information

The mission of the Department of Labor (DOL) is to protect the welfare of workers and job seekers, improve working conditions, expand high-quality employment opportunities, and assure work-related benefits and rights for all workers.

Refer to these links for more information: GENERAL INFORMATION, REASONABLE ACCOMMODATION, ADDITIONAL DOCUMENTATION, FORMER FEDERAL EMPLOYEES

As a condition of employment, all personnel must undergo a background investigation for access to DOL facilities, systems, information and/or classified materials before they can enter on duty: BACKGROUND INVESTIGATION

This position is inside the bargaining unit. If the duty location is within the Washington, D.C. metropolitan area, the position will be included in the Local 12, AFGE bargaining unit. If the duty location is outside the Washington, D.C. metropolitan area, the position will be included in the NCFLL bargaining unit.

For more information, click Career Ladder Promotion Information

Applicants must meet all legal and regulatory requirements. Reference the Required Documents section for additional requirements.

For more information, click Telework Position Information. This is not a remote work position. The selectee will report to an assigned DOL office location on a regular basis and is eligible for participation in telework as determined by management in accordance with DOL policy.

Based on agency needs, additional positions may be filled using this vacancy.

The Department of Labor may use certain incentives and hiring flexibilities, currently offered by the Federal government to attract highly qualified candidates. Click here for Additional Information.

The Fair Chance Act (FCA) prohibits Federal agencies from requesting an applicant's criminal history information before the agency makes a conditional offer of employment. If you believe a DOL employee has violated your rights under the FCA, you may file a complaint of the alleged violation following our agency's complaint process Guidelines for Reporting Violations of the Fair Chance Act.

Note: The FCA does not apply to some positions specified under the Act, such as law enforcement or national security positions.

All Department of Labor employees are subject to the provisions of the Drug-Free Workplace Program under Executive Order 12564 and Public Law 100-71.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the : Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your evaluation will be based on how well you meet the qualifications outlined in this vacancy announcement, as demonstrated through your resume and supporting documentation.

Click Application of Veterans Preference for more information.

You may preview application questions for this vacancy here: https://apply.usastaffing.gov/ViewQuestionnaire/13030440

If you meet the minimum qualifications, you will be evaluated against the evaluation factors below and will be placed into a category based on your vacancy question responses.

Category A - Meets the basic qualification requirements for the vacancy and has successful experience in the same or similar job that has demonstrated superior proficiency in applying critical competencies required by this position to work of increased levels of difficulty and complexity.

Category B - Meets the basic qualification requirements for the vacancy and demonstrates satisfactory proficiency in the critical competencies required by this position.

Category C - Meets the specialized experience described in the minimum qualification requirements section of this announcement and demonstrates proficiency in the basic competencies.

USA Hire

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

Attention to Detail, Customer Service, Decision Making, Information Management, Interpersonal Skills, Oral Communication, Problem Solving, Teamwork, and Technical Competence.

The information you provide may be verified by a review of your paid, unpaid, and volunteer, as it demonstrates the competencies or skills required for the position to be filled. Your evaluation may include an interview, reference checks, or other assessment conducted by HR specialists, subject matter experts, or panel members and may include other assessment tools (ex. interview, structured interview, written test, work sample, etc.).

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

For more detailed information on applying for positions with DOL click here to view the U.S. Department of Labor, How to Apply website.

Employee Benefits Security Administration

Begin a challenging career with the U.S. Department of Labor (DOL), and you will help shape the workforce of tomorrow. DOL offers rewarding opportunities to contribute to a noble mission; to serve and protect American workers, prepare them for new and better jobs, and to ensure the safety and fairness of American workplaces.

The Department of Labor values its customers. Every DOL employee is responsible for delivering good customer service through accurate, courteous, efficient, and effective transactions.

The Department of Labor does not make unfavorable hiring decisions on the basis of an applicant's previous or current unemployment, or the fact that an applicant has experienced financial difficulty through no fault of his/her own and has undertaken good faith efforts to meet his/her financial obligations. Consideration is given to financial status in relation to appointments only where required by law, regulation, or Executive Order.

Applicants with disabilities can contact the vacancy point of contact listed on the job vacancy announcement to request reasonable accommodations needed for the application process.

Agency contact information

Kevin Heldeffer
Phone
202-693-1000 X11780
Email
heldeffer.kevin.w@dol.gov
Address
Employee Benefits Security Administration, Regional Offices
200 Constitution Avenue NW
Washington, DC 20210
US

Visit our careers page

Learn more about what it's like to work at Employee Benefits Security Administration, what the agency does, and about the types of careers this agency offers.

https://www.dol.gov/agencies/ebsa

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