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Media Support Branch Chief

Department of Homeland Security
Federal Law Enforcement Training Centers
#FLETC-Surge

Summary

"The Federal Law Enforcement Training Centers (FLETC), through strategic partnerships, prepares the federal law enforcement community to safeguard America's people, property, and institutions." We are a unique inter-agency organization preparing the next generation of law enforcement officers to meet our Nation's most pressing security challenges." Click here to learn more.

An incentive may be authorized but is not guaranteed, NO PCS is authorized.

Overview

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Accepting applications
Posted yesterday · Apply by 07/20/26
Due by 11:59 p.m. ET on July 20, 2026
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$125,776 - $163,514 per year
Pay scale & grade
GS 14
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Permanent
Supervisory status
Yes
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
FLETC-DO/OPA-26-12998779
Control number
875361900

This job is open to

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Clarification from the agency

• Federal employees serving on career or career-conditional appointments • Former federal employees with reinstatement eligibility • Individuals with disabilities, peace corps, former overseas employees, military spouses, 30% disabled veterans, and those eligible under other special hiring authorities • Persons eligible under Interchange Agreements • Veterans Employment Opportunities Act (VEOA)

Duties

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Serving as a Media Support Branch Chief GS-0301-14 makes you a valuable member of the Federal Law Enforcement Training Centers (FLETC) team and mission. This position is within the Media Support Branch (MSB), Office of Public Affairs (OPA) under the Director's Office (DO) and located in Glynco, Georgia.

The primary purpose of this position is to provide direct oversight, administration, and supervision of a broad range of complex media and publishing services provided to the FLETC enterprise at all training delivery points, as well as a variety of federal agencies that partner with the FLETC.

Typical duties include:

  • Manages and coordinates MSB's annual budgetary requirements commensurate with guidance from the Chief, Office of Public Affairs.
  • Creates and manages the policy, procedure, guidance, and governance supporting the delivery of media services.
  • Establishes standards and repeatable processes to reduce waste, redundancy, and inefficiency in MSB operations.
  • Responsible for producing and overseeing still photo and video content archives and ensuring proper information management of all historical content.
  • Assists subordinates in establishing tactical goals and objectives aligned to FLETC's and DHS' strategic goals and objectives; inspires and motivates subordinates toward their achievement.
  • Develops, reviews, and refines policies and procedures, evaluates and adjusts staffing and financial resources, and establishes performance goals for organizational media services.
View common definitions of terms found in this announcement: Common Definitions.

Requirements

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Conditions of employment

  • You must be a U.S. citizen to apply for this position.
  • Males born after 12/31/1959 must be registered for Selective Service.
  • You must successfully pass a background investigation.
  • Current and former federal employees within the General Schedule (GS) must meet the time-in-grade requirements outlined in the "Qualifications" section of this announcement.
  • This is a non-bargaining unit position.
  • Must possess and maintain a valid state issued driver's license to conduct official government business.
  • You will be required to establish direct deposit for payroll purposes.
  • Complete the initial online assessment and USAHire Assessment, if required.
  • This position is eligible for situational-only telework based on agency policy. This is NOT a remote position.
  • Occasional travel may be required.
  • Overtime may be required.
  • Weekends and federal holidays may be required.
  • Must possess and maintain a valid driver’s license to conduct official government business.

Qualifications

A resume must be no more than two pages. If an applicant's resume exceeds two pages, the USAJOBS database will not allow the application to be submitted. For additional assistance, please visit: USAJOBS Help Center - Update your resume now so it meets new resume requirements

Specialized Experience Required: One year of specialized experience equivalent to at least the GS-13 level (1) Planning, developing, and implementing policy, procedures, and guidelines for media services and products within a large organization, including communicating available services to internal and external stakeholders. (2) Managing a full life cycle of media products and services, including planning, budgeting, acquisition, equipment inventory, and program oversight. (3) Overseeing and coordinating annual budgetary requirements, monitoring budget status throughout the fiscal year, and making long-term financial plans for media-related funds. (4) Directing and supervising a multidisciplinary workforce, including television studio, photographic lab, and graphic arts shop personnel, to deliver high-quality media support services to a diverse customer base. (5) Providing leadership in the documentation and production of still and video content for high-level events, official visits, graduations, and conferences, as well as managing official portrait and passport photo services. (6) Utilizing innovative media technology and best practices to meet customer needs and improve service delivery, including oversight of web content management and the implementation of website improvements.

NOTE: Education does NOT subsistute specialized experince for this position.

All qualifications and eligibility requirements must be met by the closing date of the announcement.

Time-in-grade: Current General Schedule (GS) federal employees, and those that have served in GS positions within the last 52 weeks, must have served 52 weeks at the next lower grade, or a combination of the next lower grade level and an equivalent band in the federal service by the closing of this announcement.

Note: Current or former Federal employees MUST submit a copy of their SF-50 Form which shows competitive service appointment ("position occupied" block 34 on the SF-50 should show a "1"), tenure group (block 24 should show a 1 or 2), grade, and salary. If you are applying for a higher grade, please provide the SF-50 Form which shows the length of time you have been in your current/highest grade (examples of appropriate SF-50s include promotions, With-in Grade/Range Increases, and SF-50s dated a year apart within the same grade/job). If you have promotion potential in your current position, please provide proof. Employees applying with an interchange agreement must provide proof of their permanent appointment. IF YOU DO NOT SUBMIT ALL OF THE REQUIRED DOCUMENTATION, YOU WILL NOT RECEIVE CONSIDERATION AS A STATUS CANDIDATE.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Re-employed annuitants' annual salaries will be reduced by the amount of their retirement annuity and by further cost of living increases. FERS retirees receiving a FERS annuity supplement must also be aware that, like social security benefits, their FERS annuity supplement is subject to an earnings test and may be reduced if the salary earned is more than the social security exempt amount of earnings. Additional information is available on OPM's website or by contacting OPM.

The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to fletc-jobinfo@fletc.dhs.gov.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Career Transition Assistance Program/Interagency Career Transition Assistance Program (CTAP/ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibility on OPM's Career Transition Resources website. To be considered eligible under CTAP/ICTAP, you must be placed in the well-qualified category for this position, as described above. In addition, you must submit the supporting documents listed under the "Required Documents" section of this announcement.

Education

Not Applicable



Additional information

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the servicing Human Resources Office listed at the bottom of this announcement.

Pursuant to Executive Order 12564 and FLETC policy, FLETC is committed to maintaining a drug-free workplace and, therefore, conducts random and other drug testing of its employees in order to ensure a safe and healthy work environment. Headquarters personnel in safety- or security-sensitive positions are subject to random drug testing and all applicants tentatively selected for employment at FLETC are subject to drug testing resulting in a negative test result.

Background Investigation: To ensure the accomplishment of our mission, FLETC requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation for suitability as a condition of placement in this position. This review may include financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

A resume must be no more than two pages. If an applicant's resume exceeds two pages, the USAJOBS database will not allow the application to be submitted.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the online assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability, Customer Service, Flexibility, Interpersonal Skills, Decisiveness, Problem Solving, and Resilience.

To be considered for this position, you must complete all required steps in the process, including the application, USA Hire Assessment.

Online assessment: Applicants must complete the online USA Hire Competency Based Assessments measuring critical general competencies required to perform the job. Examples used in the assessment may include general situations not directly related to customer experience. Applicants submitting complete application packages and completing the online assessment will move on to the next phase of the assessment process.

If you are the best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. To preview the application questionnaire, click: https://apply.usastaffing.gov/ViewQuestionnaire/12998779

Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3).

Veterans Employment Opportunities Act (VEOA): To be eligible for a VEOA appointment, the veteran must be 1) be a preference eligible; or 2) be a veteran separated after 3 or more years of continuous active service performed under honorable conditions. In addition, you must submit the supporting documents listed under the required documents section of this announcement. (Note: Veteran's preference does not apply under Merit Promotion procedures. View VEOA information on Feds Hire Vets.)

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

After FLETC completes its hiring, the resumes of the remaining candidates referred for selection consideration may be shared with other DHS Components. During the application process, you may choose to opt-in if you would like your name, application material, and assessment results to be shared. There is no guarantee of further consideration, and you can continue to explore other job opportunity announcements.

Federal Law Enforcement Training Centers

The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.

Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. FLETC is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the FLETC Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.

Agency contact information

Michele Bell

Visit our careers page

Learn more about what it's like to work at Federal Law Enforcement Training Centers, what the agency does, and about the types of careers this agency offers.

https://www.fletc.gov/careers

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