This position is located in the Department of Homeland Security (DHS), Office of the Secretary (OS).
The primary purpose of this position is to plan and conduct management and program analysis studies and projects. Provide advice and consultation to agency managers regarding the improvement of organization and program activities and operations.
Non-BU: This is a non-bargaining unit position.
Summary
This position is located in the Department of Homeland Security (DHS), Office of the Secretary (OS).
The primary purpose of this position is to plan and conduct management and program analysis studies and projects. Provide advice and consultation to agency managers regarding the improvement of organization and program activities and operations.
As a Management and Program Analyst, GS-0343-9, your typical work assignments may include:
Planning and conducting a variety of complex projects and studies that encompass the analysis and evaluation of the distribution of work among positions and organizations and the appropriate staffing levels and skills mix.
Performing management surveys to determine compliance with agency regulations, procedures, sound management practices, and effective utilization of staff.
Providing technical data, guidelines, and technical reports in field of specialty.
Adapting analytical techniques and evaluation criteria to the measurement and improvement of program effectiveness and/or organizational productivity.
All DHS announcements have a 5 business day open period due to the number of applications received. This announcement will be open for 5 business days OR until the first 100 applications have been received, whichever happens first.
View common definitions of terms found in this announcement: Common Definitions.
You must be a U.S. citizen to apply for this position.
Males born after 12/31/1959 must be registered for Selective Service.
You must successfully pass a background investigation.
Complete the initial online assessment and USAHire Assessment, if required.
You must submit to a pre-employment drug test. This is a Testing Designated Position (TDP) and is subject to random testing.
You may be required to serve a one year probationary period.
Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
Must be able to obtain and maintain a Top Secret clearance.
Qualifications
GS-9 Level: You may qualify at this grade level by meeting one (1) of the following below:
Specialized ExperienceYou must have at least one year of specialized experience equivalent to the next lower grade level in federal service (GS-7) or public or private sector equivalent. For this position, specialized experience is defined as:
Planning and conducting management analysis projects and studies that include the identification, consideration and resolution of issues or problems of a procedural or factual nature pertaining to readily observable conditions such as areas of responsibility, channels of communication, delegation of authority, routing of correspondence, filing systems, and storage of files and records.
Selecting and applying accepted analytical and evaluative techniques to the identification and consideration of issues or problems of a procedural or factual nature.
Researching and/or analyzing stable or simple administrative and/or program issues.
Interpreting established and pertinent regulations and organizational policies, management principles, administrative rules, and staffing guidelines.
Assisting in the resolution of complex program issues and communicates solutions or answers. Advising on the resolution of well precedented program and/or administrative issues.
NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.
-OR-
Substitution of Education for ExperienceYou may substitute education for experience at this grade level by possessing one of following:
Master's or equivalent graduate degree
2 full years of progressively higher-level graduate education leading to such a degree
LL.B. or J.D., if related
-OR-
Combination of Education and ExperienceYou may qualify at this grade level if you have a combination of education and experience (i.e. 6 months specialized experience and over 18 graduate level credits).
NOTE: Only graduate education in excess of the amount required for the next lower grade level may be used to qualify for the next grade level. You must submit a copy of your transcripts for review.All qualifications and eligibility requirements must be met by the closing date of the announcement.
All requirements must be met by the closing date of the announcement.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Interagency Career Transition Assistance Program (ICTAP) eligibles: If you have never worked for the federal government, you are not ICTAP eligible. View information about ICTAP eligibilityon OPM's Career Transition Resources website. To be considered eligible under ICTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the required documents section of this job announcement.
Pursuant to Executive Order 12564 and DHS policy, DHS is committed to maintaining a drug-free workplace and, therefore, conducts random and other drug testing of its employees in order to ensure a safe and healthy work environment. Headquarters personnel in safety- or security-sensitive positions are subject to random drug testing and all applicants tentatively selected for employment at DHS Headquarters are subject to drug testing resulting in a negative test result.
Education
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications; applicant's resumes and supporting documentation should only reflect education received from schools accredited by such institutions. Applicants can verify accreditation at the following Website: https://ope.ed.gov/dapip/#/home.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency (a U.S. private organization's interpretation that such education has been deemed at least equivalent to conventional U.S. education programs) with your transcript in order to receive credit for that education. For more information regarding evaluation of foreign education for federal employment, please visit the U.S. Department of Education webpage on the Recognition of Foreign Qualifications.
Additional information
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire
DHS encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above.
This position is being filled at the GS-9 level. Promotion to the GS-11 and GS-12 level may occur without further competition.
If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration of Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable/trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation for Top Secret as a condition of placement in this Special Sensitive position. This may include financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.
This announcement may be used to fill additional vacancies during the next 90 days. This could result in a few vacancies being filled from this announcement.
After DHS Headquarters completes its hiring, the resumes of the remaining candidates referred for selection consideration may be shared with other DHS Components and other federal agencies. During the application process, you may choose to opt-in if you would like your name, application material, and assessment results to be shared.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the online assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Organizational Performance Analysis, Planning and Evaluating, Research, Audit Reporting
If you meet the minimum qualifications, you will be placed in one of the following categories:
Best-Qualified: Applicants possessing experience that substantially exceeds the minimum qualifications of the position and demonstrate high proficiency in all of the critical competencies, including all Selective Placement Factors (SPF), and appropriate Quality Ranking Factors (QRF) as determined by the job analysis.
Well-Qualified: Applicants possessing experience that exceeds the minimum qualifications of the position and demonstrates acceptable proficiency in all of the critical competencies, including all SPF's and appropriate QRFs as determined by the job analysis.
Qualified: Applicants possessing experience that meets the minimum qualifications of the position and demonstrate basic proficiency in most of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis.
If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. To preview the application questionnaire, click: https://apply.usastaffing.gov/ViewQuestionnaire/12981021
To be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.
Veterans: Qualified veterans who have a compensable service-connected disability of at least 10% are listed in the best-qualified category, except when the position being filled is scientific or professional at the GS-09 grade level, or higher. (This position is notconsidered scientific/professional.). Other 10-point preference eligibles and veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they qualify. View information on veterans' preference.
Interviews are required for this position. Failure to complete the interview may result in removal from further consideration.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Your resume NOTE: Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. For what to include in the resume, click on the link: USAJOBS Help Center
Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) from an accredited institution. Once selected and prior to appointment, applicants must provide an official college transcript. Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. For example, specific courses accepted for college-level credit by an accredited U.S. college or university, or foreign education evaluated by an organization recognized for accreditation by the Department of Education as education equivalent to that gained in an accredited U.S. college or university. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications for more information.
Are you a veteran? You must provide acceptable documentation of your preference or appointment eligibility. The member 4 copy of your DD214, "Certificate of Release or Discharge from Active Duty," is preferable. If claiming 10 point preference, you will need to submit a Standard Form (SF-15), "Application for 10-point Veterans' Preference." If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. View more veterans' information.
Are you claiming special priority selection rights under the DHS Career Transition Assistance Program (CTAP) or Reemployment Priority List (RPL)? Submit the following:
A copy of your agency notice,
A copy of your most recent performance rating, and
A copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location.
Are you claiming special priority selection rights under the Interagency Career Transition Assistance Program (ICTAP)? Submit the following:
A copy of your agency notice,
A copy of your most recent performance rating, and
A copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location.
Are you a current or former political Schedule A, Schedule C, Non-career SES, or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
Position title,
Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee),
Agency,
Beginning and ending dates of appointment.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online assessment and submission of the required documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
Click the Apply Online button.
Answer the questions presented in the application and attach all necessary supporting documentation.
Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
Set aside at least 3 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.
To update your application, including supporting: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.
To view the announcement status or your application status: Click on this: https://www.usajobs.gov/Help/how-to/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.
All application materials, including transcripts, must be in English.
Applications and supporting documentation will not be accepted by mail or email. The address below is for inquiries only. You may apply more than once, but the most recent application is the only one that will be used.
Only resumes up to a total of two pages will be accepted. Applicants with resumes exceeding two pages will be removed from consideration.
The vacancy questionnaire includes four short, free-response essay questions. This provides an opportunity for you to highlight your dedication to public service for the hiring manager and agency leadership (or designee(s)). While your responses are not required and will not be scored, we encourage you to thoughtfully address each question. Please provide a response of 200 words or less to each question. You will be asked to certify that you are using your own words and did not use a consultant or artificial intelligence (AI) such as a large language model (LLM) like ChatGPT or Copilot.
It is your responsibility to verify that any information entered or uploaded is received and is accurate. Human Resources will not modify or change any part of your application. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, you will not be able to view it in your application.
Applicants must submit all required documentation to properly qualify for this position.
Department of Homeland Security Headquarters
OCHCO/HRMS/MS #0170
6595 Springfield Center Drive
Springfield, VA 20598-0170
US
Next steps
Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA).
Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. We expect to make a job offer within 60 daysafter the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.
Note: If you receive a final job offer to onboard, please complete the onboarding forms and submit them electronically in an expeditious manner. Your start date may be delayed if the action above is not completed.
DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about e-Verify, including your rights and responsibilities.
Any Offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
Multiple selections may be made from this announcement.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Your resume NOTE: Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. For what to include in the resume, click on the link: USAJOBS Help Center
Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) from an accredited institution. Once selected and prior to appointment, applicants must provide an official college transcript. Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. For example, specific courses accepted for college-level credit by an accredited U.S. college or university, or foreign education evaluated by an organization recognized for accreditation by the Department of Education as education equivalent to that gained in an accredited U.S. college or university. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications for more information.
Are you a veteran? You must provide acceptable documentation of your preference or appointment eligibility. The member 4 copy of your DD214, "Certificate of Release or Discharge from Active Duty," is preferable. If claiming 10 point preference, you will need to submit a Standard Form (SF-15), "Application for 10-point Veterans' Preference." If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. View more veterans' information.
Are you claiming special priority selection rights under the DHS Career Transition Assistance Program (CTAP) or Reemployment Priority List (RPL)? Submit the following:
A copy of your agency notice,
A copy of your most recent performance rating, and
A copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location.
Are you claiming special priority selection rights under the Interagency Career Transition Assistance Program (ICTAP)? Submit the following:
A copy of your agency notice,
A copy of your most recent performance rating, and
A copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location.
Are you a current or former political Schedule A, Schedule C, Non-career SES, or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
Position title,
Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee),
Agency,
Beginning and ending dates of appointment.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online assessment and submission of the required documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
Click the Apply Online button.
Answer the questions presented in the application and attach all necessary supporting documentation.
Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
Set aside at least 3 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.
To update your application, including supporting: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.
To view the announcement status or your application status: Click on this: https://www.usajobs.gov/Help/how-to/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.
All application materials, including transcripts, must be in English.
Applications and supporting documentation will not be accepted by mail or email. The address below is for inquiries only. You may apply more than once, but the most recent application is the only one that will be used.
Only resumes up to a total of two pages will be accepted. Applicants with resumes exceeding two pages will be removed from consideration.
The vacancy questionnaire includes four short, free-response essay questions. This provides an opportunity for you to highlight your dedication to public service for the hiring manager and agency leadership (or designee(s)). While your responses are not required and will not be scored, we encourage you to thoughtfully address each question. Please provide a response of 200 words or less to each question. You will be asked to certify that you are using your own words and did not use a consultant or artificial intelligence (AI) such as a large language model (LLM) like ChatGPT or Copilot.
It is your responsibility to verify that any information entered or uploaded is received and is accurate. Human Resources will not modify or change any part of your application. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, you will not be able to view it in your application.
Applicants must submit all required documentation to properly qualify for this position.
Department of Homeland Security Headquarters
OCHCO/HRMS/MS #0170
6595 Springfield Center Drive
Springfield, VA 20598-0170
US
Next steps
Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA).
Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. We expect to make a job offer within 60 daysafter the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.
Note: If you receive a final job offer to onboard, please complete the onboarding forms and submit them electronically in an expeditious manner. Your start date may be delayed if the action above is not completed.
DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about e-Verify, including your rights and responsibilities.
Any Offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
Multiple selections may be made from this announcement.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
