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Administrative Support Assistant (OA)

Department of Labor
Mine Safety and Health Administration
Technical Support

Summary

This position is with Department of Labor, Mine Safety and Health Administration (MSHA), Technical Support.

MSHA works to prevent death, illness and injury from mining; promote safe and healthful workplaces for U.S. miners. MSHA carries out the provisions of the Federal Mine Safety and Health Act of 1977 (Mine Act) as amended by the Mine Improvement and New Emergency Response (MINER) Act of 2006.

Overview

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Accepting applications
Open & closing dates
05/11/2026 to 05/26/2026
Salary
$52,171 - $67,824 per year
Pay scale & grade
GS 7
Location
2 vacancies in the following location:
Pittsburgh, PA
Remote job
No
Telework eligible
Yes—This is not a remote work position. The selectee will report to an assigned DOL office location on a regular basis and is eligible for participation in telework as determined by management in accordance with DOL policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
7 - This position is at the full performance level (FPL).
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
Yes
Announcement number
MS-26-DAL-MSHA-12954590-RAD
Control number
868590700

This job is open to

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Clarification from the agency

Open to current permanent Department of Labor employees with competitive status; CTAP eligibles in the local commuting area. Also advertised as job # DE-26-DAL-MSHA-12954588-RAD open to U.S. Citizens; and ICTAP/CTAP eligibles in the local commuting area.

Duties

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  • Manages reception area, to include receiving visitors and incoming phone calls, determines the nature of the call or the business of the visitor and directs the call/visitor as required.
  • Maintains the Division Chief's calendar, scheduling appointments and conferences.
  • Assembles and organizes material for Division Chief to use during meetings and speaking engagements.
  • Provides a broad range of office automation support to the Division, using a variety of electronic data processing systems.
  • Serves as timekeeper and is responsible for monitoring the time and attendance system.
  • Serves as the travel program point of contact. Plans for travel, arranging schedules of visits, and reservations. Prepares and processes blanket and specific travel authorizations and vouchers and maintains records pertaining to employee's travel activities.
  • Prepares, compiles, and edits correspondence, memoranda, reports, data and forms specific to MSHA administration, office management, and production of technical manuscripts or reports. Prepares, reviews, edits, responses for signatures.
  • Creates and processes requisitions and purchase orders for a variety of supplies, materials, and equipment.

Requirements

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Conditions of employment

  • Must be a U.S. Citizen.
  • Must be at least 16 years old.
  • Requires a probationary period if the requirement has not been met.
  • Candidate required to obtain the necessary security/investigation level.
  • Appointment to this position may require a background investigation.

Qualifications

To qualify for this position, your application and resume must clearly show that you possess the experience requirements as defined below. Be sure these types of examples are evident in your resume.

Specialized Experienceis the experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform the duties of the position successfully, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level.

For the GS-07 Grade Level:
Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-06, in the Federal service.

Specialized experience must include at least four (4) or more of the following:

  • Responsible for obtaining and distributing office supplies and materials;
  • Develops and prepares a variety of administrative reports and other documents;
  • Review or proofread documents for conformance, format, or grammatical accuracy;
  • Create and maintain records and files;
  • Maintain office support tasks such as office calendar, scheduling appointments, coordinating travel, or managing time and attendance records;
  • Communicate with customers through a variety of contact methods (e.g., email, telephone, in-person, web form inquiries).

Note: There is no education substitution for experience at the GS-07 level.

In addition to meeting the specialized experience requirements, you must have a typing proficiency of 40 words per minute based on a 5-minute sample with three or fewer errors. You must have a certificate of proficiency from an organization authorized to issue such certificates or self-certify your proficiency.

Education

There is no substitution for education at the posted grade level.

Additional information

Applicants must meet all legal and regulatory requirements. Reference the Required Documents section for additional requirements.

The mission of the Department of Labor (DOL) is to protect the welfare of workers and job seekers, improve working conditions, expand high-quality employment opportunities, and assure work-related benefits and rights for all workers.

Refer to these links for more information: GENERAL INFORMATION, REASONABLE ACCOMMODATIONS, ADDITIONAL DOCUMENTATION, FORMER FEDERAL EMPLOYEES

As a condition of employment, all personnel must undergo a background investigation for access to DOL facilities, systems, information and/or classified materials before they can enter on duty: BACKGROUND INVESTIGATION

This position is inside the bargaining unit. The position will be included in the NCFLL bargaining unit.

All MSHA employees and their spouses, and minor children are prohibited by regulation from having any interest, direct or indirect, in any mine or mining company that may be directly affected by the work of MSHA through its investigations, technical research, or other activities. These interests are prohibited under the Department of Labor's Supplemental Standards of Ethical Conduct Regulations at 5 CFR 5201.105. Certain MSHA employees are required to file a financial disclosure report. For questions, please contact Rhonda Dory at dory.rhonda.a@dol.gov or 972-850-4427.

Based on agency needs, additional positions may be filled using this vacancy.

The Department of Labor may use certain incentives and hiring flexibilities, currently offered by the Federal government to attract highly qualified candidates. Click for more information on Pay, Leave, and Workforce Flexibilities.

The Fair Chance Act (FCA) prohibits Federal agencies from requesting an applicant's criminal history information before the agency makes a conditional offer of employment. If you believe a DOL employee has violated your rights under the FCA, you may file a complaint of the alleged violation following our agency's complaint process Guidelines for Reporting Violations of the Fair Chance Act. The FCA does not apply to some positions specified under the Act, such as law enforcement or national security positions.

All Department of Labor employees are subject to the provisions of the Drug-Free Workplace Program under Executive Order 12564 and Public Law 100-71.

If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your evaluation will be based on how well you meet the qualifications outlined in this vacancy announcement, as demonstrated through your resume and supporting documentation.

You may preview application questions for this vacancy here: https://apply.usastaffing.gov/ViewQuestionnaire/12954590

USA Hire

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

  • Accountability
  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork


The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

The information you provide may be verified by a review of your paid, unpaid, and volunteer, as it demonstrates the competencies or skills required for the position to be filled. Your evaluation may include an interview, reference checks, or other assessment conducted by HR specialists, subject matter experts, or panel members and may include other assessment tools (ex. interview, structured interview, written test, work sample, etc.).

INFORMATION FOR CTAP ELIGIBLE(S) ONLY: If you are eligible for special priority selection under CTAP, you must be well-qualified for the position to receive consideration. CTAP eligible(s) will be considered well-qualified if they attain at least a rating score of 85 in a numerical rating scheme. Be sure to review the eligibility questions to reflect that you are applying as a CTAP eligible and submit supporting documentation.

Mine Safety and Health Administration

Begin a challenging career with the U.S. Department of Labor (DOL), and you will help shape the workforce of tomorrow. DOL offers rewarding opportunities to contribute to a noble mission; to serve and protect American workers, prepare them for new and better jobs, and to ensure the safety and fairness of American workplaces.

The Department of Labor values its customers. Every DOL employee is responsible for delivering good customer service through accurate, courteous, efficient, and effective transactions.

The Department of Labor does not make unfavorable hiring decisions on the basis of an applicant's previous or current unemployment, or the fact that an applicant has experienced financial difficulty through no fault of his/her own and has undertaken good faith efforts to meet his/her financial obligations. Consideration is given to financial status in relation to appointments only where required by law, regulation, or Executive Order.

Applicants with disabilities can contact the vacancy point of contact listed on the job vacancy announcement to request reasonable accommodations needed for the application process.

Agency contact information

Rhonda Dory
Phone
972-850-4427
Email
dory.rhonda.a@dol.gov
Address
Mine Safety and Health Administration
200 Constitution Avenue NW
Washington, DC 20210
US

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