Skip to main content
U.S. flag
Back to results
 

Equal Employment Manager

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration

Summary

The incumbent serves as the Equal Employment Opportunity (EEO) Manager for the VA Maryland Health Care System (VAMHCS), a Level 1b complexity facility and one of the largest medical centers within the Department of Veterans Affairs. VAMHCS is an integrated health care network comprised of three VA Medical Centers-Baltimore, Loch Raven, and Perry Point-and five Community-Based Outpatient Clinics located in Cambridge, Pocomoke, Glen Burnie, Fort Meade, and Eastern Baltimore County.

Overview

Help
Accepting applications
Open & closing dates
05/01/2026 to 05/08/2026
Salary
$121,785 - $158,322 per year
Pay scale & grade
GS 13
Location
1 vacancy in the following location:
Baltimore, MD
Remote job
No
Telework eligible
Yes—AD-HOC
Travel Required
25% or less - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
Yes
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Moderate Risk (MR)
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
CBTF-12941649-26-NW
Control number
867529900

Videos

Duties

Help

Major duties include but not limited to:

Supervisory Duties (25%)

  • The incumbent serves as the Equal Employment Opportunity (EEO) Manager for VAMHCS with full supervisory authority over program staff, ensuring effective program operations and compliance with VA, OPM, and EEOC regulations. The incumbent supervises subordinate employees at the GS-12 grade level and below.
  • The incumbent plans, assigns, and evaluates the work of all staff; sets priorities; and distributes workload to meet organizational objectives. The incumbent reviews the work of all three subordinates to ensure accuracy, technical soundness, timeliness, and compliance with governing policies and regulatory requirements. The incumbent provides daily guidance, feedback, and coaching, identifying developmental needs and implementing training plans that strengthen staff competency and enhance technical expertise.
  • Supervisory responsibilities include approving leave, administering minor disciplinary actions, resolving workplace issues, and ensuring all supervisory documentation-such as performance standards, appraisals, and corrective actions-is completed in accordance with VA and HR policy. The incumbent also participates in recruitment and hiring activities, including interviewing and selection recommendations for EEO program staff.
  • The incumbent provides authoritative interpretation of EEO laws, regulations, and policies to subordinate staff, ensuring consistency and alignment across program activities. The incumbent monitors internal and external trends, anticipating organizational needs and adjusting work assignments, priorities, and staff responsibilities accordingly. The incumbent supports succession planning, workforce development, and ongoing readiness of the EEO program.

Policy Development and Compliance (15%)

  • The incumbent develops, revises, and interprets EEO policies, procedures, and guidelines, particularly for complex or precedent-setting issues. Responsibilities include drafting new policies to address gaps, recommending changes to leadership, and ensuring alignment with federal regulations and VA directives. The EEO Manager provides expert technical advice on compliance matters, systemic barriers, and complaint resolution strategies. The incumbent monitors regulatory changes, updates internal guidance accordingly, and ensures the ADR program meets all VA and EEOC requirements. These duties require advanced analytical skills and the ability to translate legal and regulatory requirements into practical, actionable policies.

Training and Education (10%)

  • The EEO Manager designs and delivers comprehensive training programs for managers and employees on EEO-related topics, including ADR, reasonable accommodation, harassment prevention, complaints processing, and affirmative employment. Training initiatives are tailored to address organizational needs, regulatory updates, and emerging trends. The incumbent develops educational materials, conducts workshops, and evaluates training effectiveness to ensure knowledge transfer and compliance. Responsibilities also include advising leadership on integrating EEO principles into broader workforce development and leadership training programs.

Complaint Processing and Resolution (15%)

  • The incumbent manages internal and external discrimination complaint programs, including civil rights complaints. Duties include overseeing intake, conducting detailed analyses, and recommending resolutions in accordance with VA and EEOC requirements. The EEO Manager coordinates ADR and mediation processes, ensuring timely and effective resolution of disputes. The incumbent provides expert technical guidance on complex complaints and systemic issues, prepares case documentation, and ensures compliance with procedural requirements. Responsibilities also include monitoring complaint trends and implementing preventative measures to reduce recurrence.

Stakeholder Engagement and Reporting (5%)

  • The EEO Manager serves as the primary liaison with internal and external stakeholders, including unions, advocacy groups, VISN partners, and regulatory agencies. The incumbent represents VAMHCS at VISN and national EEO meetings, shares best practices, and supports enterprise-wide EEO initiatives. Responsibilities include preparing and submitting required reports, such as MD-715 and affirmative employment plans; analyzing trends to inform senior leadership on program performance; and developing strategies to address identified barriers. The incumbent ensures timely submission of reports and provides recommendations to improve program effectiveness.
Work Schedule: Monday-Friday 0800-1630
Telework: This position may be authorized for ad-hoc telework.
Virtual: This is not a virtual position.
Position Description/PD#: Equal Employment Manager/PD069070
Relocation/Recruitment Incentives: No
Critical Skills Incentive (CSI): No
Permanent Change of Station (PCS): No

Requirements

Help

Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/08/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Interpreting and apply EEO laws, EEOC regulations, and VA directives to ensure program compliance and provide authoritative guidance to managers and staff. Conduct legal/policy analysis of complex discrimination complaints, ensuring recommendations and determinations meet regulatory and procedural standards. Facilitate ADR and mediation sessions to resolve disputes, negotiate settlement options, and de escalate conflict between parties. Plan, assign, and evaluate the work of EEO program staff, ensuring accuracy, timeliness, and alignment with organizational goals.
You will be rated on the following Competencies for this position:
  • Influencing/Negotiating
  • Leadership
  • Legal, Government and Jurisprudence
  • Technical Competence


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily sedentary, involving sitting at a desk, attending meetings, and occasional travel to various work sites. No special physical exertion is required.

Work Environment: Work is performed in an office setting with normal risks and discomforts. The environment is adequately lighted, heated, and ventilated. Occasional travel by automobile or public transportation may be required.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Additional information

"Whole Health is an approach to health care that empowers and equips people to take charge of their health and well-being and live their life to the fullest. The VA is committed to Whole Health and values Veteran and Employee health and wellbeing. As a VA employee, you will practice Whole Health in an environment that supports personalized and proactive care."

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

Agency contact information

Nikki Watson
Phone
410-605-7000
Email
Nikki.Watson@va.gov
Address
VA Maryland Health Care System
10 North Greene Street
Baltimore, MD 21201
US

Visit our careers page

Learn more about what it's like to work at Veterans Health Administration, what the agency does, and about the types of careers this agency offers.

http://www.va.gov/jobs

Your session is about to expire!

Your USAJOBS session will expire due to inactivity in 8 minutes. Any unsaved data will be lost if you allow the session to expire. Click the button below to continue your session.