Skip to main content
U.S. flag
Back to results
 

Summary

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

The primary purpose of this position is: To provide primary oversight and clinical management of the installation Exceptional Family Member Program (EFMP) and the Family Member Travel Screening (FMTS) process.

Overview

Help
Accepting applications
Open & closing dates
04/14/2026 to 04/20/2026
Salary
$63,795 - $82,938 per year
Pay scale & grade
GS 11
Location
FEW vacancies in the following location:
Kadena Air Base Okinawa, Japan
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
11
Job family (Series)
Supervisory status
No
Security clearance
Not Required
Drug test
Yes
Financial disclosure
No
Bargaining unit status
No
Announcement number
8T-AFPC-12935818-224163-CDA
Control number
865036800

Duties

Help

  • Plans, organizes, and directs the clinical and administrative activities of the EFMP and FMTS, ensuring compliance with legal and regulatory requirements and patient needs.
  • Coordinates, processes, reviews, and manages information pertaining to the FMTS process between the MTF and Military Personnel Flight (MPF).
  • Serves as a direct clinical representative to special needs family members.
  • Designs and establishes patient communication programs to ensure target patient population is informed of clinical services and programs.

Requirements

Help

Conditions of employment

  • U.S. Citizenship Required
  • Males must be registered for Selective Service, see www.sss.gov
  • If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a OCONUS agreement. More information on PCS requirements, may be found at: https://afciviliancareers.com/regulatory/
  • This position is subject to provisions of the DoD Priority Placement Program
  • Disclosure of Political Appointments
  • Employees and family members requiring medical/dental care in the overseas location are responsible for obtaining/paying for care. Access for these members to military medical/dental treatment facilities is on space-available/reimbursable basis only.
  • Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount.
  • Depending on the type of position (competitive/excepted) you are selected for, you will be required to serve a 1-year probationary period OR 2-year trial period.
  • Upon completion of your probationary/trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
  • Must possess and maintain current Basic Life Support (BLS) certification.
  • This position has been designated by the Air Force as a Testing Designated Position (TDP) under the Air Force Civilian Drug Demand Reduction Program.
  • Employee must pass initial and periodic short notice drug testing. Illegal drug use by employees in sensitive positions presents a clear threat to the mission of the Air Force, national security, and public safety.
  • Complete all training requirements designated by facility, supervisor, or accrediting agencies; participates in continuing education programs to update and/or maintain license.
  • May be assigned to MTF disaster team; may be required to participate in applicable team training/education and exercises during normal duty hours. In event of an actual disaster, may be recalled and required to respond to team assignment.
  • Work may occasionally require travel away from the normal duty station on military or commercial aircraft.
  • May occasionally work on collaborative initiatives with the medical management team that involve EFMP objectives.
  • CONDITIONS OF EMPLOYMENT CONTINUED BELOW

Qualifications

CONDITIONS OF EMPLOYMENT:

  • Nurse (Case Manager): At a minimum, qualification requirements stipulated by the US Office of Personnel Management (OPM) for the 0610 occupational series must be met. Must maintain a valid, unrestricted, and current registered nurse license (with no limitations, stipulations, or pending adverse actions) in a state or territory of the United States or the District of Columbia. Twelve months of recent experience in nursing/health care management for adults, children, families, seniors, or groups is desired. Certification in Clinical Case Management for registered nurses from Commission for Case Manager Certification and/or American Nurse Credentialing Center is highly desirable.

In order to qualify, you must meet the SPECIALIZED experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Nursing Series 0610 + IOR.

BASIC REQUIREMENT OR INDIVIDUAL OCCUPATIONAL REQUIREMENT:

EDUCATION: A graduate or higher level degree, bachelor's degree, associate degree, or diploma from an accredited professional nursing educational program is required. This education must have been accredited by the Commission on Collegiate Nursing Education, Council on Accreditation of Nurse Anesthesia Educational Programs, Accreditation Commission for Midwifery Education, or an accrediting body recognized by the U.S. Department of Education at the time the degree was obtained. NOTE: You must submit a copy of your transcripts.

Degrees from Foreign Nursing School: Official certification from the Commission on Graduates of Foreign Nursing Schoolsis required for individuals who graduated from foreign nursing schools. NOTE: You must submit a copy of your transcripts.

LICENSURE: Applicants must have passed the National Council Licensure Examination. In addition, you must possess a current, active, full, and unrestricted license or registration as a professional nurse from a State, the District of Columbia, the Commonwealth of Puerto Rico, or a territory of the United States. NOTE: You must submit a copy of transcripts and nursing licensure. Note: Employees currently assigned to positions in this occupational series as of September 2017 will be considered to have met the basic requirements for the position occupied.

In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below:

SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-09, or equivalent in other pay systems. Examples of specialized experience includes extensive professional knowledge and skills of advanced concepts, principles, and practices to provide clinical case management, care coordination, EFMP enrollment services, and Family Member Travel Program advisories; provide professional advice/recommendations to medical clinics and physicians in providing the best possible care to families with special needs in the most economical manner; and exercise independent professional judgment to help resolve administrative issues; Knowledge of medical facility organization, mission, purpose, philosophy, and objectives as well as those of the Case Management Society of America (CMSA), American Nursing Association (ANA) for nurses, National Association of Social Workers (NASW) for social workers, The Joint Commission (TJC), Accreditation Association for Ambulatory Health Care(AAAHC), Health Service Inspection (HSI) and appropriate agencies not listed to provide professional consultation to others in the MTF; Professional knowledge of a wide range of medical conditions and disabilities, utilization of insurance programs including, but not limited to, TRICARE, special education, rehabilitation programs and treatment plans. Note: Resume must show supporting details.

OR
EDUCATION:
Successfully completed a PhD or equivalent doctoral degree from a professional nursing educational program or related medical science field. NOTE: You must submit a copy of your transcripts and nursing licensure.

OR
COMBINATION OF EXPERIENCE AND EDUCATION:
I have at least one full year of professional nursing experience (equivalent to the GS-9 grade level) and possession of a diploma, associate degree, bachelor's degree, or master's degree from a professional nursing educational program. NOTE: You must submit a copy of your transcripts and nursing licensure.

FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-09 level is required to meet the time-in-grade requirements for the GS-11 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
  1. Knowledge of professional clinical case management functions: a) Assessment: Identification of patients for clinical case management; comprehensive collection of patient information and medical status; and continued evaluation of an established plan of care; b) Planning: Collaboration with the patient, family/caregiver, primary provider, and other members of the health care team for developing an effective plan of care; c) Facilitation: Care coordination and communication among all involved parties; and d) Advocacy: Support for the patient and family/caregivers to ensure identified education and appropriate, timely care is received.
  2. Knowledge of medical facility organization, mission, purpose, philosophy, and objectives as well as those of the Case Management Society of America (CMSA), American Nursing Association (ANA) for nurses, National Association of Social Workers (NASW) for social workers, The Joint Commission (TJC), Accreditation Association for Ambulatory Health Care (AAAHC), Health Service Inspection (HSI) and Health Insurance Portability and Accountability Act (HIPPA).
  3. Knowledge of Department of Defense (DoD), Federal, State, non-profit Healthcare systems, and organizations, to include DoD Tri-Service Military Healthcare Systems, TRICARE purchased care system, Medicare, Medicaid, and the Department of Veterans Affairs, along with basic knowledge of coding principals and practices.
  4. Skill in analyzing data defining health care needs of a defined population using standardized assessment tools and operating computer programs and databases such as Excel, Access, Word, etc.
  5. Ability to apply critical thinking skills and expertise in resolving complicated healthcare, social, interpersonal and financial patient situations.
  6. Ability to effectively communicate orally and in writing with a diverse group of individuals.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education programs. It is your responsibility to provide such evidence when applying.

Additional information

Important Overseas Information: Applicants interested in applying for overseas locations please click here to review important information regarding the exceptional family member program.

Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible click here. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated well qualified or above for this position. You must submit a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting position, grade level, and duty location.

Employed Annuitants (Reemployed Annuitants): Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants. Click here for more information.

120-Day Register: This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date. Applicants may be referred for consideration as vacancies occur.

Priority Placement Program (PPP) Applicant Eligible: PPP Applicants, if determined well qualified and selected, will be placed at the at the full performance level. You must include the applicable completed copy of the PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility as a PPP Applicant. Click here to obtain/download a copy of the applicable PPP Self-Certification Checklist (DD3145-1 through DD3145-4, select the appropriate checklist for your claimed preference). To determine the applicable PPP Self-Certification Checklist required to substantiate the eligibilities you are claiming, refer to the AF Civilian Employment Eligibility Guide located in the Required Documents section of this vacancy announcement.

Direct Deposit: All federal employees are required to have direct deposit.

Incentives: Recruitment and/or retention incentives may or may not be used.

Disabled veteran leave is available to a Federal employee hired on/after 5 Nov 2016, who is a veteran with a service-connected disability rating of 30% or more. For more information, click here.

If you have questions regarding this announcement and have hearing or speech difficulties click here.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

BASIS OF RATING:
Your application will be rated under the Cut Point procedures based on the extent to which the quality, depth, and complexity of your experience and education relate to the qualification requirements. Additional points are not added for Veteran's Preference; however, Veteran's Preference is considered where applicable.

Best Qualified Group: Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements
Fully Qualified Group: Candidates in this category possess good skills and experience above the minimum requirements.
Basically Qualified Group: Candidates in this category meet the minimum education and/or experience requirements.

The resume/documents you submit must support your responses to the online questionnaire. If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "insufficient information" and you will not receive further consideration for this job.

For additional information on what to include in your resume, click here.

APPRAISALS/AWARDS: Hiring Managers use objective methods and consider previous performance appraisals and awards in the selection process. Current Federal Civilian employees should list any relevant performance related rating and/or awards in your resume.

Applicants who disqualify themselves will not be evaluated further.

ADDITIONAL INFORMATION: When job announcements indicate PCS costs are authorized, overseas allowances may be authorized in accordance with Department of State Standardized Regulation (DSSR) and any applicable Federal Overseas Regulations.

Selectees who physically reside permanently in the U.S., the Commonwealth of Puerto Rico or Northern Mariana Islands, and the Possessions of the U.S., during the entire recruitment process (application, selection, and acceptance of a formal job offer) and selected for employment in the foreign area are eligible to receive certain foreign area benefits such as: Living Quarters Allowance (LQA) or government quarters, Post Allowance, Home Leave, etc. (subject to approval).

Selectees who physically reside outside the U.S., the Commonwealth of Puerto Rico or Northern Mariana Islands, and the Possessions of the U.S., during any step of the recruitment process (application, selection, and acceptance of a formal job offer) will have foreign area benefits eligibility be determined on a case by case basis.

Pacific Air Forces

The mission of the United States Air Force is: To fly, fight, and win ... Airpower anytime, anywhere. To achieve that mission, the Air Force has a vision of Global Vigilance, Global Reach and Global Power. That vision orbits around three core competencies: Developing Airmen, Technology-to-Warfighting and Integrating Operations. Core competencies and distinctive capabilities are based on a shared commitment to three core values -- integrity first, service before self, and excellence in all we do.

Click here to view the AF Civilian Employment Eligibility Guide:

  • 30 Percent or More Disabled Veterans
  • AF DCIPS Interchange
  • AF Internal Employee
  • DoD Transfer (Excluding Air Force)
  • Former Federal Employees (Reinstatement)
  • Interagency Career Transition Assistance Plan
  • Land Management Employee
  • National Service (Peace Corps and VISTA)
  • Non-AF DCIPS Interchange
  • Non-Appropriated Fund
  • Non-DoD Transfer
  • Other (Interchange Agreements)
  • Overseas - Excepted Service Family Member
  • Overseas - Family Member Preference
  • Overseas - Military Spouse
  • Overseas Family Member Preference with Veteran Preference
  • Overseas Military Spouse Preference with Veteran Preference
  • People with Disabilities, Schedule A
  • PPP DoD Retained Grade Preference Eligible
  • Special Inspector General for Afghanistan Reconstruction
  • Veterans Employment Opportunities Act
  • Veterans Recruitment Authority

Agency contact information

Total Force Service Center
Phone
1-800-525-0102
Email
DO.NOT.EMAIL@CALL.ONLY
Address
Kadena AB
Unit 5134 Box 30
APO, AP 96368
US

Your session is about to expire!

Your USAJOBS session will expire due to inactivity in 8 minutes. Any unsaved data will be lost if you allow the session to expire. Click the button below to continue your session.