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Equal Employment Manager

Department of Veterans Affairs
Veterans Health Administration
West Texas VA Health Care System

Summary

Reports directly to Medical Center Director (MCD). Manages & is responsible for program development, administration, evaluation & advisory functions of Equal Employment Opportunity & Affirmative Employment, Americans with Disabilities Act of 1990, etc. & seven Special Emphasis Programs for MCD, executive leadership, service chiefs, supervisors, managers & employees. Serves as Health Care System's spokesperson for all protected groups within the community.

Overview

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Accepting applications
Open & closing dates
04/10/2026 to 04/16/2026
This job will close when we have received 50 applications which may be sooner than the closing date. Learn more
Salary
$74,678 - $97,087 per year
Pay scale & grade
GS 11
Location
1 vacancy in the following location:
Big Spring, TX
1 vacancy
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Other
Drug test
No
Position sensitivity and risk
Moderate Risk (MR)
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
CAZM-12934382-26-AM
Control number
864761500

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Duties

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Duties include, but are not limited to:
EEO Program and Harassment Prevention Program Management

  • Advising the Director & management on specific actions in support of affirmative action and strategies for handling discrimination complaints & skill to apply knowledge to more difficult/complex problems encountered in the program
  • Assisting the Office of Resolution Management Diversity & Inclusion (ORMDI) & Administrative Judges with investigations/hearings
  • In collaboration with the ORMDI Field Office, serving as the local liaison for all aspects of the facility's complaint processing program. This includes aiding the ORMDI field office personnel (EEO Counselors, Investigators & Intake Specialists) during both the counseling/investigative stages. Includes providing documentation as requested; locating & identifying employees involved in the complaint process; discussing resolution efforts; negotiating settlements & drafting the same on behalf of management.
  • Providing advice & assisting during post-investigative stages (e.g., hearings, appeals and compliance phases) for each formal complaint. Includes working with EEOC Administrative Judges, Regional Counsel staff, Office of General Counsel, Office of Employment Discrimination Complaint Adjudication, as well as local supervisors & managers.
  • Incumbent is a trained & certified National Facilitator and conducts EEO training including the Prevention of Sexual Harassment, for all managers & supervisors
  • Conducting mandated training within 60 days of all newly hired employee's entry on duty
  • Conducting studies/analysis on the utilization of minorities & women in the workplace, identifying obstacles & outlining alternative solutions to identified problems such as underrepresentation
  • Methodically researching, complying & analyzing statistical data to evaluate progress of the EEO Program
  • Identifying organizational or occupational areas that need improvement & developing/implementing alternatives to resolve problems
  • Conducting analyses of the workforce by race, sex, grade, occupational series & policies and practices affecting employment
  • Identifying program goals that may conflict with existing policies or practices actions, reassignments, job training, sexual harassment & reprisal, based on factors of race, religion, color, national origin, sex, age & handicap
  • Conducting briefings to MCD & management officials making them aware of their responsibilities in relation to these plans & soliciting their support for successful implementation
  • Serving as the Harassment Prevention Coordinator for the Harassment Prevention Program & is primary point of contact to receive harassment allegations for the facility
Alternate Dispute Resolution (ADR) Program
  • Directing/developing an ADR Program, which is any procedure or combination of procedures voluntarily used to resolve issues in controversy without the need to resort to litigation
  • Preparing correspondence, conducting through reviews & discussions with all parties & helping/mediating to negotiate resolution
  • Assisting the parties in:
    • Briefing the process & preparing for negotiation
    • Structuring the negotiation
    • Clarifying the core issues in dispute
    • Avoiding personality conflict(s) which may disrupt the negotiation
    • Identifying the strengths & weaknesses of each party's position
    • Keeping all parties focused & on track
    • Examining alternative approaches, which facilitate a compromised agreement
Diversity, Equity and Inclusion (DEI) Program Management
  • Serving as the program manager for DEI which encompasses complex assigned projects, working directly with process owners & major initiative leads
  • Creating/implementing communication strategies & serving as a content manager for trainings, web resources, social media & print materials to support diversity, equity & inclusion & related initiatives
  • Developing innovative strategies/recommendations for initiating & establishing goals, timetables & procedures for expediting DEI or related projects
  • Implementing new initiatives/programs to strengthen, facilitate & integrate programs into the overall facility's strategies/priorities
  • Maintaining active communication with all DEI affiliated partners & other relevant personnel regarding the function/operation of the program
  • Investigating/analyzing adverse operations, trends or conditions & initiating corrective action & follows-through



Work Schedule: Monday - Friday; 8:00 - 4:30pm
Virtual: This is not a virtual position.
Position Description/PD#: Equal Employment Manager/PD007910
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • Selective Service Registration is required for males born after 12/31/1959
  • Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/16/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.


You may qualify based on your experience and/or education as described below:

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: knowledge of Federal EEO laws, regulations, and policies; knowledge of the operating principles of the EEO Program to include the counseling process, the complaint process, the investigative process, the roles of the EEO Committee and Special Emphasis Programs, as well as all required plans and reports; knowledge of and the ability to interpret Title VI and Title IX laws and regulations; ability to serve as an expert trainer in EEO; knowledge of the principles of Personnel Management and of Federal Personnel Regulations which provide the basis for recommending changes in employment policies and practices; skill (mastery) in qualitative and quantitative techniques of analyzing and measuring the effectiveness, efficiency, and productivity of program management practices; ability to conduct analyses and evaluate work situations to effectively brief the medical center director on workable solutions to systemic problems and methods to eliminate barriers; ability to communicate effectively, both verbally and in writing, prepare a variety of reports, and brief supervisors, service chiefs, and management personnel concerning all aspects of the EEO Program; ability to analyze problems and present both written and oral recommendations taking into full consideration a wide range of factors and requirements which affect the management of the healthcare delivery system; ability to provide leadership and guidance to committees and Special Emphasis Program Managers and ability to evaluate the EEO, HPP, and DEI Programs to assure compliance with existing regulations. OR,
  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to such a degree or LL.M., if related. (Transcripts may be submitted with application package.). OR,
  • Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education as described above.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Note: If your school has changed names, or is no longer in existence, you must provide this information in your application.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position:

  • Attention to Detail
  • Customer Service
  • Flexibility
  • Influencing/Negotiating
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Self-Management
  • Stress Tolerance
  • Teamwork


Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

The West Texas VA Health Care System(WTVAHCS) located in Big Spring Texas provides a variety of inpatient and outpatient care services, with state-of-the-art technology as well as offering numerous educational programs. The facility serves counties in West Texas and the New Mexico area, with a Veteran population of approximately 57,000. Big Spring, "The Crossroads of West Texas" has a growing economy with new businesses locating in the area offering more shopping, family orientated attractions, and a bustling revitalized downtown area. Big Spring is centrally located within driving range of the following communities Midland, Odessa, San Angelo, Abilene, and Lubbock, Texas.
www.visitbigspring.com

Agency contact information

VISN 17 SSU USAS Group
Email
VISN17SSUUSAS@va.gov
Address
George H O'Brien Jr VA Medical Center
300 Veterans Boulevard
Big Spring, TX 79720
US

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https://www.va.gov/jobs/

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