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Supervisory Benefits Advisor

Department of Labor
Employee Benefits Security Administration

Summary

EBSA plays a vital role in protecting the retirement, health, and other job-based benefits of America's workers, retirees, and their families. We issue effective regulations, offer comprehensive education and assistance to workers, plan sponsors, fiduciaries, and service providers, and rigorously enforce the law. We serve workers, families, and the broader employee benefits community by protecting the security and integrity of the nation's benefit systems.

Overview

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Accepting applications
Open & closing dates
04/10/2026 to 04/16/2026
Salary
$127,829 - $187,093 per year

The salary includes the minimum and maximum pay for the listed locations. Upon selection, your salary will be set based on the duty location assigned.

Pay scale & grade
GS 14
Locations
Many vacancies in the following locations:
Plantation, FL
Chicago, IL
Silver Spring, MD
Kansas City, MO
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
25% or less - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
Yes
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
Yes
Bargaining unit status
No
Announcement number
MS-26-CHI-EBSA-12931533-SG
Control number
864625100

This job is open to

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Clarification from the agency

Open to all current Department of Labor (DOL), Employee Benefits Security Administration (EBSA) employees Nationwide with competitive status as well as Career Transition Program (CTAP) eligibles in the local commuting area.

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Duties

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This position supervises a team and provides public-facing technical assistance, outreach, and education on ERISA and related federal laws, resolving issues with plan sponsors and referring potential violations for investigation. Major duties include but are not limited to the following:

  • Recommend allocation of resources and guide staff to ensure compliance with program goals and successful achievement of the organizational objectives.
  • Evaluate the regional outreach program, identify improvement needs, and implement changes to increase overall efficiency and effectiveness.
  • Deliver outreach and educational presentations that explain detailed benefits regulations in a way that diverse audiences can easily understand.
  • Provide clear, accurate verbal guidance to staff on interpreting and applying laws and regulations affecting employee benefits.
  • Manage multiple competing priorities within the program area to ensure work is completed efficiently and within set time frames.
  • Leverage an understanding of EBSA's mission and regional goals to guide program strategies in support of agency priorities.
  • Evaluate internal and external factors that impact the outreach and assistance program and make informed recommendations to guide resource allocation and program improvements.
  • Provide authoritative guidance to staff on pension and health benefits issues by interpreting relevant laws and regulations and ensuring accurate and compliant application.
  • Review and analyze inquiries involving sensitive benefits matters and prepare thorough, well-supported responses based on applicable regulations.

Requirements

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Conditions of employment

  • Must be a U.S. Citizen.
  • Must be at least 16 years old.
  • Candidate required to obtain the necessary security/investigation level.
  • Requires a probationary period if the requirement has not been met.
  • Subject to financial disclosure requirements.
  • Requires a supervisory probationary period if the requirement has not been met.

Qualifications

You must meet the Specialized Experience to qualify for Supervisory Benefits Advisor, as described below.

Specialized Experience is the experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform the duties of the position successfully, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level.

For this position: Applicants must demonstrate in their resume 52 weeks of specialized experience equivalent to at least the next lower grade level GS-13 in the Federal Service and meet at least three of the following examples of specialized experience statements:

1) Experience planning, implementing, and/or evaluating programs related to employee benefits, compliance with federal regulations such as the Employee Retirement Income Security Act (ERISA), the Affordable Care Act (ACA), or related legislation.
2) Experience providing detailed technical advice and assistance to stakeholders, including plan administrators, employers, and participants regarding the application and interpretation of employee benefits laws and regulations.
3) Experience building and maintaining effective working relationships with diverse stakeholders, as well as developing and delivering outreach initiatives, educational programs, and presentations that inform and support them in understanding their rights and responsibilities under applicable benefit laws.
4) Experience supervising, mentoring, and leading teams in a professional environment, including setting performance standards, conducting evaluations, and fostering professional development, as well as coordinating work assignments and managing resources to effectively achieve program objectives.
5) Experience evaluating a wide range of matters related to employee benefits, identify potential violations, and propose solutions through collaborative negotiation and conflict resolution.

Education

There is no substitution of education for the required specialized experience for this position at the GS-14 level.

Additional information

The mission of the Department of Labor (DOL) is to protect the welfare of workers and job seekers, improve working conditions, expand high-quality employment opportunities, and assure work-related benefits and rights for all workers.

Refer to these links for more information: GENERAL INFORMATION, REASONABLE ACCOMMODATION, ADDITIONAL DOCUMENTATION, FORMER FEDERAL EMPLOYEES

As a condition of employment, all personnel must undergo a background investigation for access to DOL facilities, systems, information and/or classified materials before they can enter on duty: BACKGROUND INVESTIGATION

You may not be aware, but in the regulations for agency ethics programs, there are requirements for supervisors. Section 2638.103 of Title 5 of the CFR states: Every supervisor in the executive branch has a heightened personal responsibility for advancing government ethics. It is imperative that supervisors serve as models of ethical behavior for subordinates. Supervisors have a responsibility to help ensure that subordinates are aware of their ethical obligations under the Standards of Conduct and that subordinates know how to contact agency ethics officials. Supervisors are also responsible for working with agency ethics officials to help resolve conflicts of interests and enforce government ethics laws and regulations, including those requiring certain employees to file financial disclosure reports. In addition, supervisors are responsible, when requested, for assisting agency ethics officials in evaluating potential conflicts of interest and identifying positions subject to financial disclosure requirements.

Supervisory Financial Disclosure (If applicable): This position is subject to the confidential financial disclosure requirements of the Ethics in Government Act of 1978 (P.L. 95-521). Therefore, if selected, you will be required to complete a Confidential Financial Disclosure Report (OGE Form 450) to determine if a conflict or an appearance of a conflict exists between your financial interest(s) and your prospective position with DOL. This information will be required annually.

For more information, click Telework Position Information. This is not a remote position. The selectee will report to an assigned DOL office location on a regular basis and is eligible for participation in telework as determined by management in accordance with DOL policy.

Based on agency needs, additional positions may be filled using this vacancy.

The Department of Labor may use certain incentives and hiring flexibilities, currently offered by the Federal government to attract highly qualified candidates. Click here for Additional Information.

The Fair Chance Act (FCA) prohibits Federal agencies from requesting an applicant's criminal history information before the agency makes a conditional offer of employment. If you believe a DOL employee has violated your rights under the FCA, you may file a complaint of the alleged violation following our agency's complaint process Guidelines for Reporting Violations of the Fair Chance Act.

Note: The FCA does not apply to some positions specified under the Act, such as law enforcement or national security positions.

All Department of Labor employees are subject to the provisions of the Drug-Free Workplace Program under Executive Order 12564 and Public Law 100-71.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You may preview application questions for this vacancy here: https://apply.usastaffing.gov/ViewQuestionnaire/12931533

SME Resume Panel Review

Subject Matter Experts (SMEs) will review your resume to assess your technical qualifications based on the competencies listed below. Applicants who meet the required qualifications will advance to the next stage of the hiring process.

For each below competency, SME(s) will provide a rating of 0-Not Applicable, 1-Awareness, 2-Basic, 3-Intermediate, 4-Advanced, or 5-Expert based on the content of your resume.

Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies:

  • Leadership
  • Oral Communication
  • Organizational Awareness
  • Self Management
  • Technical Competence


Click here for evaluation details.

The information you provide may be verified by a review of your paid, unpaid, and volunteer, as it demonstrates the competencies or skills required for the position to be filled. Your evaluation may include an interview, reference checks, or other assessment conducted by HR specialists, subject matter experts, or panel members and may include other assessment tools (ex. interview, structured interview, written test, work sample, etc.).

INFORMATION FOR CTAP ELIGIBLE(S) ONLY: If you are eligible for special priority selection under CTAP, you must be well-qualified for the position to receive consideration. CTAP eligible(s) will be considered well-qualified if they attain at least a rating score of 85 in a numerical rating scheme. Be sure to review the eligibility questions to reflect that you are applying as a CTAP eligible and submit supporting documentation.

Employee Benefits Security Administration

Begin a challenging career with the U.S. Department of Labor (DOL), and you will help shape the workforce of tomorrow. DOL offers rewarding opportunities to contribute to a noble mission; to serve and protect American workers, prepare them for new and better jobs, and to ensure the safety and fairness of American workplaces.

The Department of Labor values its customers. Every DOL employee is responsible for delivering good customer service through accurate, courteous, efficient, and effective transactions.

The Department of Labor does not make unfavorable hiring decisions on the basis of an applicant's previous or current unemployment, or the fact that an applicant has experienced financial difficulty through no fault of his/her own and has undertaken good faith efforts to meet his/her financial obligations. Consideration is given to financial status in relation to appointments only where required by law, regulation, or Executive Order.

Applicants with disabilities can contact the vacancy point of contact listed on the job vacancy announcement to request reasonable accommodations needed for the application process.

Agency contact information

Jodine Uppole
Phone
312-353-8809
Email
uppole.jodine.l@dol.gov
Address
Employee Benefits Security Administration, Regional Offices
200 Constitution Avenue NW
Washington, DC 20210
US

Visit our careers page

Learn more about what it's like to work at Employee Benefits Security Administration, what the agency does, and about the types of careers this agency offers.

https://www.dol.gov/agencies/ebsa

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