Skip to main content
U.S. flag
Back to results
 

Supervisory Program Specialist

Department of Justice
Offices, Boards and Divisions
Justice Management Division, Debt Collection Management Staff, Nationwide Central Intake Facility

Summary

This position serves under the Nationwide Central Intake Facility (NCIF) of the Debt Collection Management Staff, providing leadership and operational oversight of the NCIF and related debt-collection management functions. It is also the authority for analyzing, reporting, and presenting debt collection and financial data.

Overview

Help
Accepting applications
Open & closing dates
03/30/2026 to 04/06/2026
Salary
$169,279 - $197,200 per year
Pay scale & grade
GS 15
Location
1 vacancy in the following location:
Washington, DC
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
15 - This position is at the full performance level
Supervisory status
Yes
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Moderate Risk (MR)
Trust determination process
Financial disclosure
Yes
Bargaining unit status
No
Announcement number
JMD-DCM-26-12918917-MP
Control number
862871600

This job is open to

Help

Clarification from the agency

Applications will be accepted only from current permanent Department of Justice employees with competitive status and CTAP/RPL eligible candidates.

Duties

Help

The duties and responsibilities for a Supervisory Program Specialist, GS-0301-15 generally include, but are not limited to, the following:

  • Provide leadership and operational oversight of the NCIF and related debt-collection management functions.
  • Manage staff, support workforce development, and build a high-performing, mission-focused team.
  • Direct program planning, performance evaluation, and process improvement initiatives to enhance operational effectiveness and accountability.
  • Serve as the primary liaison to federal agencies and stakeholders, coordinating debt collection efforts, resolving complex issues, and promoting collaboration.

Requirements

Help

Conditions of employment

  • You must be a United States Citizen or National.
  • You must successfully pass a security/background investigation and a drug screening.
  • You must be a current permanent Department of Justice employee with competitive status or a CTAP/RPL eligible candidate.
  • You must meet all applicable time-in-grade requirements by the closing of this announcement.
  • Financial Disclosure: If selected, you may be required to disclose financial information in accordance with DOJ and Federal ethics guidelines.
  • You may be required to complete a one-year supervisory probationary period.
  • Additional selections may be made from this announcement.

Qualifications

To qualify for the position of Supervisory Program Specialist, at GS-0301-15, you must meet the qualification requirements listed below.

Specialized Experience: For the GS-15, you must have one year of specialized experience at the GS-14 grade level or equivalent pay band in the Federal Service, which includes: Must meet four out of six specialized experience, 1) Planning, organizing, and directing debt management work; developing and/or implementing recommendations and guidance to resolve problems of work operations; 2) Directing successful implementation of programs and/or projects and coordinating with staff to ensure that the goals and directives are met; 3) Performing administrative and human resource management functions for the staff supervised; 4) Planning and/or conducting meetings, briefings and other activities in support of particular programs; 5) Performing and/or conducting research of federal laws and regulations as it relates to debt collection; 6) Conducting detailed analyses of complex functions and /or work processes.

You MUST meet all qualification requirements, including time-in-grade, by 04/06/2026 of this announcement.

Your resume must support your responses to the application questionnaire and the qualification requirements. Failure to do so may result in an ineligible rating.See the Required Documents section for important notes about what must be included in your resume.

Education

This job does not have an education qualification requirement.

Additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin.

EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. More information can be found here: https://www.justice.gov/jmd/media/1425556/dl?inline.

DOJ Reasonable Accommodation Policy: Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. The DOJ Reasonable Accommodation policy can be found here: https://www.justice.gov/jmd/reasonable-accommodation#policy

Selective Service: If you were born male, on or after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. Additional information is found at: www.sss.gov.

Fair Chance to Compete for Jobs: The Fair Chance Act prohibits Federal agencies from requesting an applicant's criminal history information before the agency makes a conditional offer of employment. If you believe a DOJ employee or Federal contractor acting on its behalf has violated your rights under this Act, you may submit a written complaint within 30 days of the date of the alleged non-compliance directly to the hiring office using the contact information listed in the announcement. Note: In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201(b) certain positions are exempt from the provisions of the Fair Chance Act.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement closes, a review of your resume and supporting documentation will be conducted by the HR Specialist. This information will be compared against your responses to the application questionnaire to determine your eligibility for Federal employment, and then whether you are qualified for this particular position. If a determination is made that you have inflated your responses when compared to your background information, you may be deemed ineligible.

Debt Collection Management Office will further evaluate your qualifications through a Structured Interview Process and Reference Checks.

Additionally, you must meet the area of consideration (see above). Applicants who do not meet this are ineligible for consideration.

Basis of Rating: DOJ's Merit Promotion Procedures will be used to evaluate candidates.

Your qualifications will be evaluated on the following competencies (knowledge, skills, and other characteristics):

  • Advisor and Agency liaison activities
  • Debt Operations and Administrative Management
  • Program Planning and Management
  • Supervisory and/or Managerial Responsibilities


Due Weight for Performance: Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. Due weight for performance applies to federal and non-federal work.

If you would like to preview the application questionnaire, please see: https://apply.usastaffing.gov/ViewQuestionnaire/12918917

Offices, Boards and Divisions

Are you interested in a rewarding and challenging career? Join the U.S. Department of Justice!

The Department of Justice (DOJ) leads the nation in safeguarding Americans while upholding constitutional freedoms. As part of our team, you'll contribute to a vital mission while advancing your career.

Mission:

DOJ is to uphold the rule of law, to keep our country safe, and to protect civil rights.

Core Values:

  1. Independence and Impartiality. DOJ works each day to earn the public's trust by following the facts and the law wherever they may lead, without prejudice or improper influence.
  2. Honesty and Integrity. DOJ's employees adhere to the highest standards of ethical behavior, mindful that, as public servants, we must work to earn the trust of, and inspire confidence in, the public we serve.
  3. Respect. DOJ's employees value differences in people and in ideas and treat everyone with fairness, dignity, and compassion.
  4. Excellence. DOJ works every day to provide the highest levels of service to the American people and to be a responsible steward of the taxpayers' dollars.

Agency contact information

Tamara Shelton
Phone
202-286-6440
Email
tamara.d.shelton@usdoj.gov
Address
Justice Management Division - Debt Collection Management Staff
2 Constitution Square
145 N Street NE
Room 9W.300
Washington, DC 20530
US

Visit our careers page

Learn more about what it's like to work at Offices, Boards and Divisions, what the agency does, and about the types of careers this agency offers.

https://www.justice.gov/careers

Your session is about to expire!

Your USAJOBS session will expire due to inactivity in 8 minutes. Any unsaved data will be lost if you allow the session to expire. Click the button below to continue your session.