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IT Specialist/Associate Director (Infrastructure and Operations), MCC-2210-4A/3B

Millennium Challenge Corporation
This job announcement has closed

Summary

This position is located in the Information Technology Division within the Department of Finance and Administration (A&F), Millennium Challenge Corporation (MCC).

Although the position is advertised equivalent to GS-13/14, MCC uses a pay banded system to compensate employees. This position is pay band 4A/3B which is generally equal to GS-13/14.

Overview

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Reviewing applications
Open & closing dates
11/27/2024 to 12/06/2024
Salary
$117,840 to - $189,410 per year
Pay scale & grade
MC 13 - 14
Location
1 vacancy in the following location:
Washington, DC
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
14
Supervisory status
No
Security clearance
Secret
Drug test
No
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
Yes
Announcement number
MCC-12604388-17-DAF-DE
Control number
821439100

This job is open to

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Clarification from the agency

All U.S. Citizens

Duties

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The Information Technology Specialist (IT)/Associate Director of Infrastructure Operations (IO) will support the Director of IO by providing the expertise and skillset to:

  • Define technical requirements for network and server infrastructure, including network management platforms, cloud computing solutions, cloud communications and collaboration systems, physical and virtual appliances, cloud storage, and commercial off-the-shelf (COTS) software.
  • Oversee the coordination of network operations, server maintenance, and infrastructure support to ensure efficient operations and timely resolution of issues.
  • Assist in the oversight of contractor teams responsible for server and storage resources, network and telephone systems, communications support, disaster recovery, and infrastructure services delivery.
  • Develop project plans and budgets for network initiatives, determining scope, methods, and resource requirements. Coordinate actions for the implementation of new technologies.
  • Provide oversight of the IO branch's role in a robust Cybersecurity program. Oversees the development and comprehensive review of policies, procedures, and desk guides, ensuring strict compliance with federal cybersecurity mandates (e.g., NIST, OPM, CISA).
  • Oversee the collection of audit-related information from those responsible within the IO branch.
  • Administer IT-related contracts, including overseeing contractor performance to ensure services meet MCC's requirements. Work with vendors to ensure timely delivery of services and resolution of technical issues. Align contracts and contractor technical directions with Division, Department, and Agency goals.
  • Foster relationships with internal teams, external agencies, and contractors to ensure efficient service delivery. Represent the organization in professional, governmental, and industry forums related to telecommunications and IT.
  • Identify advanced system concepts to modernize the network infrastructure. Develop techniques to improve operations and maintenance, optimizing both material and manpower resources.
  • Prepare technical specifications and acquisition documentation for IT resources and services, working with the acquisition manager to meet technical requirements.
  • Collaborate with system developers to analyze, specify, and define interface requirements for automated information systems (AIS) within the network architecture. Help review operational needs, system specifications, and installation requirements, identifying deficiencies and proposing solutions.
  • Perform additional duties as assigned to support organizational objectives.

Requirements

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Conditions of employment

  • Must be able to obtain and maintain a federal security clearance
  • More than 1 job may be filled if additional vacancies occur within 120 days
  • Travel maybe required
  • Designated and/or random drug testing required

Qualifications

To qualify for pay band 4a applicants must meet the following:

Have at least one year of specialized experience relevant to the position duties and comparable to the MCC Pay Band 4b (GS-12) or an equivalent level which is directly related to the work of this position and which has equipped the applicant with the knowledge, skills, and abilities to perform successfully the duties of the position. For this position, this examples of experience are: defining technical requirements for network and server infrastructure, including network management platforms, cloud computing solutions, cloud communications and collaboration systems, physical and virtual appliances, cloud storage, and commercial off-the-shelf (COTS) software; coordinating network operations, server maintenance, and infrastructure support to ensure efficient operations and timely resolution of issues; providing input into project plans and budgets for network initiatives; working with vendors to ensure timely delivery of services and resolution of technical issues; and preparing technical specifications and acquisition documentation for IT resources and services. Note: This experience MUST be well documented within your resume or application.

To qualify for pay band 3b applicants must meet the following:

Have at least one year of specialized experience relevant to the position duties and comparable to the MCC Pay Band 4a (GS-13) or an equivalent level which is directly related to the work of this position and which has equipped the applicant with the knowledge, skills, and abilities to perform successfully the duties of the position. For this position, this examples of experience are: defining technical requirements for network and server infrastructure, including network management platforms, cloud computing solutions, cloud communications and collaboration systems, physical and virtual appliances, cloud storage, and commercial off-the-shelf (COTS) software; coordinating network operations, server maintenance, and infrastructure support to ensure efficient operations and timely resolution of issues; developing project plans and budgets for network initiatives determining scope, methods, and resource requirements; administering IT-related contracts, including overseeing contractor performance to ensure services meet requirements while working with vendors to ensure timely delivery of services and resolution of technical issues; and preparing technical specifications and acquisition documentation for IT resources and services. Note: This experience MUST be well documented within your resume or application.

Applicants are strongly encouraged to ensure the work history portion thoroughly documents the duties, responsibilities, and accomplishments that are directly related to this position in order to verify specialized experience.

A new hire's direct and overall experience are critical factors in determining a salary offer. It is important that your resume fully reflects all of your directly related work experience. Salary offers include three key factors:
- The selectee's directly related experience at the same level as the position.
- The selectee's overall experience in a particular area.
- The salaries of employees in similar positions and with similar levels of experience.

MCC also takes the selectee's skill set into account. Applicants should note that salary offers seldom fall near the upper end of the salary range listed in the vacancy announcement. Salary may be set from the minimum to the midpoint of the salary range of the pay band. In some instances, based on a selectee's extensive experience directly related to the position, salary may be set at or above the mid-point up to the maximum salary for that pay band. See information on MCC base pay ranges and salary structure (https://www.mcc.gov/careers/compensation/).

Additional information

  • RECRUITMENT/RELOCATION BONUS may be authorized for this position. If you are not a current federal employee this position may authorize a one-time Recruitment bonus to be paid over a specified period. Selected individual will be required to a sign service agreement prior to receiving any bonus payments.
  • If you are a current federal employee this position may authorize a one-time Relocation bonus to be paid over a specified period. Selected individual will be required to a sign service agreement prior to receiving any bonus payments.
  • Selectee may qualify for credit toward annual leave accrual, based on prior work experience.
    "The position may be filled by reassignment, change to lower level, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position."
  • Qualifications by Closing Date: You must meet all qualification requirements by the closing date of the announcement. Please note that qualification claims will be subject to verification.
  • Pay: Your pay will be set within the range specified in this vacancy announcement and will be based on your qualifications, education, experience, training, and availability of funds.
  • Promotion Potential: If the position is advertised with promotion potential, the selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower pay band level does not guarantee promotion to the full performance level, nor is the promise of promotion implied.
  • DESCRIBING YOUR EXPERIENCE: PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume/ application does not support your questionnaire answers, we will not allow credit for your response(s). Your resume must contain sufficiently detailed information upon which to make a qualification determination.
  • Selectee may be required to complete a Public Financial Disclosure Report (OGE Form 278) or a Confidential Financial Disclosure Form (OGE 450).

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

A review of your application and supporting documents will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for the position and to ensure that you have been placed in the appropriate quality category. The HR Office and/or Subject Matter Expert (SME) will evaluate each applicant who meets the basic qualifications on the competencies/knowledge, skills and abilities related to the position such as:

  • Minimum Qualifications
  • Oral Communication
  • Technology Awareness
  • Technology Management
  • Writing


You will be evaluated based on Category Rating procedures. Based on the information you provided in your application package, you will be placed in one of three quality categories - Best Qualified, Well Qualified, or Qualified. Those applicants who are determined to be best qualified will be referred to the hiring manager for further consideration and may be called for an interview.If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and/or experience your category can and will be adjusted to more reflect your abilities, and you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility.Applicants must include their own documented examples of the required experience in their resume. Applicants who copy the duties section of this announcement into their resume as their current experience will be disqualified.

Application of veteran's Preference: Category rating and selection procedures place those with veteran's preference above non-preference eligible within each category. Veterans who meet the eligibility and qualification requirements and who have compensable service-connected disability of at least 10 percent are listed in highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#GS-PROF-OCCUPATIONS

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