Clarification from the agency

Current Federal employees; former Federal employees with reinstatement eligibility; well qualified displaced and surplus Federal employees in the local commuting area; individuals eligible for special hiring authorities and veterans who are eligible for special hiring authorities.

The Program Manager (Design and Print) coordinates the work of DCBE's three visual information specialists and one of DCBE's consumer education specialists to plan, budget for, and carry out the design and print program. The Program Manager also serves as an advisor to the management and staff of various organizations within the FTC on all matters related to DCBE's graphic design and print program, oversees the coordination of these activities with external organizations, and represents the Division in Agency and public forums. Works with senior Bureau management to develop and implement the strategy and operational plans for the design and print program.

In addition, the Program Manager:

* Manages and has complete oversight for the design and print program, which has a combined annual budget of nearly $2 million. Oversees the work of the consumer education specialist that also serves as the Division COR to manage contractors and contracts, which are an integral part of the design and print program. These activities include overseeing inter-agency agreements with GSA's Government Publishing Office (GPO), performing site inspections, engaging as needed with GPO printers and their distribution facility in Pueblo, Colorado, and making recommendations to streamline and improve processes and the program.

* Ensures major management performance objectives are being met, including meeting Government Performance and Results Act (GPRA) measures related to print and distribution; ensuring operations are within budget and comply with division and agency policy; are economical, effective, and efficient; and providing timely, relevant reports that meet internal and external reporting requirements.

* Plans, organizes, reports, and makes decisions related to achieving agency, bureau, and division graphic design and print objectives.

* Manages performance measurement systems and related reporting for accounting, efficiency, and effectiveness. Develops and implements short- and long-term plans and related budgets, systems, policies, and procedures for the design and print program.

* Provides timely and relevant internal and external reports to the appropriate levels of management. These reports provide accountability to demonstrate the achievement of performance objectives.

* Serves as the central division contact for communicating and coordinating with internal and external organizations on graphic design and print program issues (e.g., the U.S. General Services Administration, the Government Publishing Office, many state Attorneys General, and the Commission, including the Bureaus of Consumer Protection and of Competition, the Office of the Executive Director, including FMO, OCASO, and OCIO; the Office of Policy Planning, the Office of Congressional Relations, and the Office of International Affairs). Works to establish and maintain effective working relationships with members of these organizations, among others.

* Oversees the team's use of the print database to gather information regarding print publication and distribution matters and produce reports for management, GPRA, Congress, and other purposes.

* Supervises the work of three visual information specialists and one of the division's consumer education specialists. Plans work to be accomplished by the team, sets and adjusts short-term priorities, and prepares schedules for completion of work. Assigns work to team members based on priorities, selective consideration of the difficulty of the requirements, and capabilities of employees. Evaluates the work performance of team members. Advises, counsels, and instructs team members on both work and administrative matters. Interviews candidates for positions on the team; recommends appointment, promotions, or reassignment. Hears and resolves complaints from employees, referring group grievances and more serious unresolved complaints to a higher-level manager. Effects minor disciplinary measures, such as warnings or reprimands, recommending other action in more serious cases. Identifies developmental and training needs of employees, providing or arranging for needed development and training. Finds ways to improve production or increase the quality of the work directed; and develops performance standards.

Additionally, the incumbent collaborates with division management to develop plans for national campaigns, ensuring that the design and print program resources can cover desired print collateral in all the requested languages, and ensuring that the messaging in graphic designs adheres to division policy.

Conditions of employment

• U.S. citizenship requirement must be met by the closing date of this vacancy.
• This position is subject to a background investigation.
• Males born after December 31, 1959 must register with Selective Service.
• You may serve a one-year supervisory probationary period under this appointment.
• You must meet time-in-grade requirement by the closing date of this vacancy.
• You must submit a copy of your performance appraisal with your application.
• This position is not in the bargaining unit.

Qualifications

To qualify for the Program Manager (Design and Print) position at the GS-15 level, you must meet the following requirements:

You must demonstrate in your resume at least one (1) year of qualifying experience equivalent to at least the GS-14 level in the Federal service obtained in either the private or public sector, performing the following types of tasks:

developing, implementing, and evaluating graphic design, print publication, and education campaigns programs and initiatives, preparing print and delivery specifications, receiving bids, awarding jobs, verifying accuracy of files, preparing and delivering print-ready design files, reviewing and approving proofs, maintaining and updating internal systems and records, following up on job quality and completion, and suggesting alternate printing techniques for common products, managing, analyzing, and overseeing graphic design, as well as print production and distribution activities, and tracking and managing related budgets, overseeing print databases to gather information regarding print publication and distribution matters, planning, organizing, reporting, and making decisions related to achieving graphic design and print objectives, including the development of plans for national campaigns, ensuring that the design and print program resources can cover desired print collateral in all the requested languages, and ensuring that the messaging in graphic designs adheres to plain language principles.




Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are found qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Performance Appraisals: In the evaluation process, due weight will be given to job related experience, education, training, incentive awards and performance appraisals. Applicants must have a performance rating of at least the equivalent of fully successful to be eligible for promotion or placement. Applicants may provide a copy of a performance appraisal of record dated within the last 18 months. If the applicant is unable to provide a performance appraisal of record dated within the last 18 months, the applicant may provide a written explanation as to why.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

Knowledge of planning and programming in order to create and apply experimental theories to problems not susceptible to treatment by accepted methods in accordance with broad agency program policies and objectives.
Skill and experience managing the print production process from start to finish.
Knowledge of the principles and practices of budget administration and analysis; including preparing, justifying, reporting on, and executing the budget; and the relationships among program, budget, accounting, and reporting systems.
Knowledge of management and administrative support functions, such as Federal human resource policies and procedures, Federal acquisition regulations, Federal budgetary and fiscal management procedures, and information management systems and operations in order to develop administrative program plans, manage all the administrative functions, and execute activities.
Skill in oral and written communication.
Ability to manage develop overall goals and objectives for the design and print program.


Acquisition Strategy, Budget Administration, Oral Communication, Planning and Evaluating, Problem Solving, Project Management, and Writing