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Administrative Support Assistant (OA)

Department of Labor
Mine Safety and Health Administration
Technical Support
This job announcement has closed

Summary

The incumbent serves as the personal assistant to the Division Chief, performing office automation functions and clerical, program, and administrative support over a broad range of technical and administrative areas as well as guidance and assistance to support staff in subordinate branches.

This position is inside the bargaining unit.

Overview

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Hiring complete
Open & closing dates
09/19/2024 to 10/02/2024
Salary
$50,687 to - $65,894 per year
Pay scale & grade
GS 7
Location
2 vacancies in the following location:
South Park, PA
Remote job
No
Telework eligible
Yes—Eligibility is determined by management based on position duties during the recruitment process. Employee participation in telework on a routine or situational basis is determined by management primarily based on business needs. Employees participating in telework are subject to the terms and conditions of the Department of Labor's Telework Program. Positions are subject to a 5-day minimum on-site work requirement per pay period (or bi-weekly).
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
7 - This position is at the Full-Performance Level (FPL).
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
Yes
Announcement number
DE-24-DAL-MSHA-12552131-RAD
Control number
810230500

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Duties

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  • Manages reception area, to include receiving visitors and incoming phone calls, determines the nature of the call or the business of the visitor and directs the call/visitor as required.
  • Assists management staff on internal organizational processes.
  • Routinely evaluates Division office procedures. Develops and recommends changes, as necessary, to maintain consistency or improve efficiency.
  • Assists with Budget and procurement activities.
  • Maintains the Division Chief's calendar, scheduling appointments and conferences.
  • Assembles and organizes material for Division Chief to use during meetings and speaking engagements.
  • Tracks the status of ongoing tasks, schedules, training and projects.
  • Maintains a filing system of correspondence, reports, and other information in accordance with records management policies.
  • Supports the Division's property accountability to ensure property and equipment are inventories, maintained, repaired, modified, and/or excessed in accordance with policy.
  • Provides a broad range of office automation support to the Division, using a variety of electronic data processing systems.
  • Serves as timekeeper and is responsible for monitoring the time and attendance system.
  • Serves as the travel program point of contact. Plans for travel, arranging schedules of visits, and reservations. Prepares and processes blanket and specific travel authorizations and vouchers and maintains records pertaining to employee's travel activities.
  • Prepares, compiles, and edits correspondence, memoranda, reports, data and forms specific to MSHA administration, office management, and production of technical manuscripts or reports.
  • Prepares, reviews, edits, responses for signatures.
  • Creates and processes requisitions and purchase orders for a variety of supplies, materials, and equipment.

Requirements

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Conditions of employment

  • Must be a U.S. Citizen.
  • Must be at least 16 years old.
  • Requires a probationary period if the requirement has not been met.
  • Candidate required to obtain the necessary security/investigation level.
  • Appointment to this position may require a background investigation.

Qualifications

To qualify for this position, your application and resume must clearly show that you possess the experience requirements as defined below. Be sure these types of examples are evident in your resume.

Specialized Experienceis the experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform the duties of the position successfully, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level.

For the GS-07 Grade Level: Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-06, in the Federal service.

Specialized experience must include at least four (4) or more of the following:

  • Responsible for obtaining and distributing office supplies and materials;
  • Develops and prepares a variety of administrative reports and other documents;
  • Review or proofread documents for conformance, format, or grammatical accuracy;
  • Create and maintain records and files;
  • Maintain office support tasks such as office calendar, scheduling appointments, coordinating travel, or managing time and attendance records;
  • Communicate with customers through a variety of contact methods (e.g., email, telephone, in-person, web form inquiries).

In addition to meeting the specialized experience requirements, you must have a typing proficiency of 40 words per minute based on a 5-minute sample with three or fewer errors. You must have a certificate of proficiency from an organization authorized to issue such certificates or self-certify your proficiency.

Education

There is no substitution for education at the posted grade level.

Additional information

Applicants must meet all legal and regulatory requirements. Reference the Required Documents section for additional requirements.

This position is inside the bargaining unit. If the duty location is within the Washington, D.C. metropolitan area, the position will be included in the Local 12, AFGE bargaining unit. If the duty location is outside the Washington, D.C. metropolitan area, the position will be included in the NCFLL bargaining unit.

All MSHA employees and their spouses, and minor children are prohibited by regulation from having any interest, direct or indirect, in any mine or mining company that may be directly affected by the work of MSHA through its investigations, technical research, or other activities. These interests are prohibited under the Department of Labor's Supplemental Standards of Ethical Conduct Regulations at 5 CFR 5201.105. Certain MSHA employees are required to file a financial disclosure report. For questions, please contact Rhonda Dory at dory.rhonda.a@dol.gov or 972-850-4427.

The mission of the Department of Labor (DOL) is to protect the welfare of workers and job seekers, improve working conditions, expand high-quality employment opportunities, and assure work-related benefits and rights for all workers. As such, the Department is committed to fostering a workplace and workforce that promote equal employment opportunity, reflects the diversity of the people we seek to serve, and models a culture of respect, equity, inclusion, and accessibility where every employee feels heard, supported, and empowered.

Refer to these links for more information: GENERAL INFORMATION, REASONABLE ACCOMMODATION, ADDITIONAL DOCUMENTATION, FORMER FEDERAL EMPLOYEES

As a condition of employment, all personnel must undergo a background investigation for access to DOL facilities, systems, information and/or classified materials before they can enter on duty: BACKGROUND INVESTIGATION

Based on agency needs, additional positions may be filled using this vacancy.

The Department of Labor may use certain incentives and hiring flexibilities, currently offered by the Federal government to attract highly qualified candidates. Click here for Additional Information.

The Fair Chance Act (FCA) prohibits Federal agencies from requesting an applicant's criminal history information before the agency makes a conditional offer of employment. If you believe a DOL employee has violated your rights under the FCA, you may file a complaint of the alleged violation following our agency's complaint process Guidelines for Reporting Violations of the Fair Chance Act.

Note: The FCA does not apply to some positions specified under the Act, such as law enforcement or national security positions.

All Department of Labor employees are subject to the provisions of the Drug-Free Workplace Program under Executive Order 12564 and Public Law 100-71.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

If you meet the minimum qualifications, you will be evaluated against the evaluation factors below and will be placed into a category based on your vacancy question responses.

Category A - Meets the basic qualification requirements for the vacancy and has successful experience in the same or similar job that has demonstrated superior proficiency in applying critical competencies required by this position to work of increased levels of difficulty and complexity.

Category B - Meets the basic qualification requirements for the vacancy and demonstrates satisfactory proficiency in the critical competencies required by this position.

Category C - Meets the specialized experience described in the minimum qualification requirements section of this announcement and demonstrates proficiency in the basic competencies.

Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies:

  • Customer Service (Clerical/Technical)
  • Manages and Organizes Information
  • Technology Application
  • Writing


Click here for Evaluation details.

You may preview questions for this vacancy here: https://apply.usastaffing.gov/ViewQuestionnaire/12552131

The information you provide may be verified by a review of your paid, unpaid, volunteer, and other lived experience, as it demonstrates the competencies or skills required for the position to be filled. Your evaluation may include an interview, reference checks, or other assessment conducted by HR specialists, subject matter experts, or panel members and may include other assessment tools (ex. interview, structured interview, written test, work sample, etc.). The examining Office of Human Resources (OHR) makes the final determination concerning applicant ratings. Your resume MUST provide sufficient information to substantiate your vacancy question responses. If not, the OHR may amend your responses to more accurately reflect the level of competency indicated by the content of your resume.

INFORMATION FOR ICTAP/CTAP ELIGIBLE(S) ONLY: If you are eligible for special priority selection under ICTAP/CTAP, you must be well-qualified for the position to receive consideration. ICTAP/CTAP eligible(s) who are placed into Category B or higher will be considered well-qualified. Be sure to review the eligibility questions to reflect that you are applying as an ICTAP or CTAP eligible and submit supporting documentation.

Click Application of Veterans Preference for Category Rating Jobs for more information.

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