This announcement is for multiple Social Service Representative positions within the Bureau of Indian Affairs Regions and Agencies.
This is an open continuous announcement. Applications will be reviewed two weeks from opening date, and every two weeks thereafter. Applications will expire every 90 days. In order to be remain in consideration, applicants must resubmit their applications.
This announcement is for multiple Social Service Representative positions within the Bureau of Indian Affairs Regions and Agencies.
This is an open continuous announcement. Applications will be reviewed two weeks from opening date, and every two weeks thereafter. Applications will expire every 90 days. In order to be remain in consideration, applicants must resubmit their applications.
Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (title 25, USC Section 472). Verification form BIA -4432 must be submitted with the application if claiming Indian Preference. No other documents will be accepted as proof of Indian Preference.
Conduct Initial take interviews, need assessments and evaluations to determine eligibility for assistance.
Provide direction, guidance, management, and supervision of social service cases.
Assist Supervisory Social Worker in the development of client case plans.
Develop an individual self-sufficiency plan for each general assistance client.
Performs case management duties and provide technical assistance to management of an individual's trust fund and assets.
Provide technical interpretation and guidance of the Bureau's Social Service Program and IIM accounts.
Initiates and/or cooperates with other agency branches and public welfare agencies in helping clients take advantage of local, state, and federal social services programs.
Maintain case records, compose letters, and prepares reports and recommendations as required.
Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (title 25, USC Section 472). Form BIA -4432 must be submitted with the application if claiming Indian Preference.
You will be required to have federal payments made by Direct Deposit
You may be required to successfully complete a probationary/trial period
A background security investigation will be required for all new hires. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication.
If you are a male applicant born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.
Incumbent is required to operate a government motor vehicle, must possess a valid driver's license, and have a safe driving record within the 3 year period immediately preceding submittal of GSA Form 3607.
THE PAY FLEXIBILITIES OF A RECRUITMENT BONUS, RELOCATION BONUS OR STUDENT LOAN REPAYMENT MAY BE AUTHORIZED, PENDING AVAILABILITY OF FUNDS AND MANAGEMENT APPROVAL.
Qualifications
EXPERIENCE AND EDUCATION REQUIREMENTS: (OPM Operating Manual, Individual Occupational Requirements for GS-0187: Social Services Series).
GS-5: I have three (3) years of general experience, one (1) year of which was equivalent to at least GS-04 grade level. General Experience is work in a social services activity or other organization that required the ability to conduct interview; to collect and analyze pertinent facts; to provide needed information, advice, and practical assistance; and to prepare clear concise personal histories and factual reports. OR EDUCATION: Four (4) years of successful completion of a full course of study leading to a bachelor's degree.
GS-6: I have at least one (1) year of specialized experience or the equivalent, comparable to at least the GS-05 in the Federal Service (obtained in either the public or private sector). Specialized experience is work experience that provided the knowledge of social welfare services program policy and operations to provide child welfare services to clients and/or assist social workers; process client applications, review referrals and service requests; perform program automated data processing functions; and provide records management. OR EDUCATION:Education is not a qualification requirement at this grade level.
GS-7: I have at least one (1) year of specialized experience or the equivalent, comparable to at least the GS-06 in the Federal Service (obtained in either the public or private sector). Specialized experience is work that involved the provision of direct social welfare services, managing a client caseload, assisting social workers, providing training and technical assistance to tribal contractors and application of program policy and federal regulations. OREDUCATION:One (1) full academic year of graduate education in social sciences (18 semester hours, 27 quarter hours or equivalent).
GS-8: I have at least 1 year of specialized experience or the equivalent, comparable to at least the GS-7 in the Federal Service (obtained in either the public or private sector). Specialized experience is work that involved interpreting and applying federal regulations in the Code of Federal Regulation and Bureau's guidelines to client cases; policy letters and human behavior theory to provide specialized services; handled a range of client cases, using considerable independence, but keeps supervisor informed of issues or problems; proposes appropriate changes to service plan. (Your resume must support this experience.) OR EDUCATION:Education is not a qualification requirement at this grade level.
GS-9: I have at least 1 year of specialized experience or the equivalent, comparable to at least the GS-8 in the Federal Service (obtained in either the public or private sector). Specialized experience is work that involved applying professional knowledge of the principles and practices of social work; recommending direct services to individuals, families, and groups; and educating or assisting with instruction, training, consultation or advice on social work-related questions and services; and maintaining a formalized case management system which documents the workflow of case services with individual case plans. (Your resume must support this experience.) OR EDUCATION:Education is not a qualification requirement at this grade level.
All qualification requirements must be met by the closing date of this announcement.
Merit Promotion candidates must also meet time-in-grade requirements by the announcement closing date.
Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (title 25, USC Section 472).
Additional selections may be made from this announcement if identical vacancies occur in the same location within 90 days from the closing date.
Education
If you are qualifying based on your education, you MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement.
If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society.
One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.
If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education which shows the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: FOREIGN EDUCATION
Additional information
All new hires earn the beginning salary of their pay grade (Step 1). See 2024 Salary Tables here and select the duty station from the Location Negotiable After Selection, United States to choose the appropriate pay chart. If no specific chart is listed for this geographic location, see the "rest of U.S." chart.
Promotion potential in this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. A career ladder promotion is at the discretion of management, and in no way guaranteed. IF you are selected for a position with further promotion potential, you will be placed under a career development plan.
TELEWORK: Indian Affairs has determined that the duties of this position are suitable for telework only during an emergency or natural disaster.
You will be required to operate a government-owned or leased motor vehicle in the performance of duties, therefore, a valid driver's license is required. Incumbent must have a safe driving record within the three-year period immediately preceding submittal of GSA Form 3607 and be able to meet the safe driving requirements of the Bureau of Indian Affairs.
Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp .
Certain candidates may be eligible to apply under a special hiring authority including those for disabled individuals, Peace Corps employees, Foreign Service employees, veterans, etc. For more information, visit the following OPM websites: USAJOBS Information Center: https://www.usajobs.gov/Help/; Vets Info Guide: http://www.fedshirevets.gov/.
Former Federal Employees are required to indicate whether they received a Voluntary Separation Incentive Payment (VSIP) buyout in their previous employment with the Federal government, and are required to submit a copy of the applicable Notification of Personnel Action (SF-50) regarding the VSIP. Most individuals who accept reemployment with the Federal government within 5 years of receiving the VSIP amount, must repay the gross amount of the separation pay prior to reemployment.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application package will be evaluated against the minimum qualification requirements specified above. In order to qualify, your resume must specifically describe your work history and the duties you performed in each position. Your resume will be evaluated after the closing date of 12/31/2024 to determine whether you meet the minimum qualification requirements for this position. Competencies measured include:
Client Orientation
Decision Making
Manages and Organizes Information
Oral Communication
We will compare your resume and supporting documentation to your responses on the assessment questionnaire. If the information in your resume does not support your responses to the assessment questions, your score may be adjusted to more accurately reflect your qualifications.
Qualified Indian preference candidates will be referred to the hiring manager in order of veterans' preference.
Due weight will be given to performance appraisals and awards during the interview/selection process conducted by the hiring manager. If referred, all relevant documents including performance appraisals and awards submitted with your application package will be forwarded to the hiring official for review.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
The following documents are required for this position:
Resume which details work experience including dates worked (mm/yy-mm/yy); position title; position series and grade (if federal service); work schedule; hours worked per week; relevant duties performed; supervisor with contact information, and 3 professional references and contact information (Do not include current/former supervisors), etc. Important! If your resume does not show complete information for each job entry, your application will be considered incomplete. Specifically:
Transcripts (if using education to qualify) - Unofficial transcripts are acceptable; however, an official transcript may be requested at a later time.
Veteran's documentation - (if applicable) VA letter on VA letterhead stating your overall combined rating, SF-15, DD-214 (copy 4) reflecting an honorable discharge and dates of active duty military service.
Special Appointing Authority documentation (if applying under a special hiring authority)
Performance Appraisal (if applying under the Land Management Flexibility Act)
Current & Former Federal Employees
If you are a current career or career-conditional Federal employee OR a former Federal employee who has reinstatement eligibility, you must submit the following by the closing date of this announcement, or you will not receive consideration as such:
-- a copy of a recent SF-50 "Notification of Personnel Action" documenting proof of competitive status, tenure, position title, occupational series, grade level and step; and
-- your most recent performance appraisal (if you do not have your most recent performance appraisal, please submit an explanation as to why it is unavailable); and
-- if applicable, a list of any awards you received in the last 5 years (i.e., superior performance awards, special act or achievement awards, quality step increase, etc.).
If you are applying as a VEOA candidate, you must submit a copy of your DD-214 and your letter from the VA reflecting an honorable discharge and that you either completed three years of active duty service or are a preference eligible. For more information see: https://www.fedshirevets.gov/job/shav/index.aspx#veoa.
If you are unable to apply online, require reasonable accommodation in the application process if you are an applicant with a disability, or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
ALL DOCUMENTS MUST BE RECEIVED BY 11:59 PM Eastern Time ON THE CLOSING DATE OF THIS ANNOUNCEMENT. If your application package is incomplete in any way, you will not be considered for this position, and requests for extensions will not be granted. Please double check your application package before you submit it.
ADDITIONAL INFORMATION WILL NOT BE SOLICITED OR ACCEPTED BY THIS OFFICE.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
- To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login ); all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/ .
PLEASE NOTE - NO APPLICATION MATERIAL WILL BE ACCEPTED VIA E-MAIL.
BIA HR Operations
2021 4th Avenue
Billings, MT 59101
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
The following documents are required for this position:
Resume which details work experience including dates worked (mm/yy-mm/yy); position title; position series and grade (if federal service); work schedule; hours worked per week; relevant duties performed; supervisor with contact information, and 3 professional references and contact information (Do not include current/former supervisors), etc. Important! If your resume does not show complete information for each job entry, your application will be considered incomplete. Specifically:
Transcripts (if using education to qualify) - Unofficial transcripts are acceptable; however, an official transcript may be requested at a later time.
Veteran's documentation - (if applicable) VA letter on VA letterhead stating your overall combined rating, SF-15, DD-214 (copy 4) reflecting an honorable discharge and dates of active duty military service.
Special Appointing Authority documentation (if applying under a special hiring authority)
Performance Appraisal (if applying under the Land Management Flexibility Act)
Current & Former Federal Employees
If you are a current career or career-conditional Federal employee OR a former Federal employee who has reinstatement eligibility, you must submit the following by the closing date of this announcement, or you will not receive consideration as such:
-- a copy of a recent SF-50 "Notification of Personnel Action" documenting proof of competitive status, tenure, position title, occupational series, grade level and step; and
-- your most recent performance appraisal (if you do not have your most recent performance appraisal, please submit an explanation as to why it is unavailable); and
-- if applicable, a list of any awards you received in the last 5 years (i.e., superior performance awards, special act or achievement awards, quality step increase, etc.).
If you are applying as a VEOA candidate, you must submit a copy of your DD-214 and your letter from the VA reflecting an honorable discharge and that you either completed three years of active duty service or are a preference eligible. For more information see: https://www.fedshirevets.gov/job/shav/index.aspx#veoa.
If you are unable to apply online, require reasonable accommodation in the application process if you are an applicant with a disability, or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
ALL DOCUMENTS MUST BE RECEIVED BY 11:59 PM Eastern Time ON THE CLOSING DATE OF THIS ANNOUNCEMENT. If your application package is incomplete in any way, you will not be considered for this position, and requests for extensions will not be granted. Please double check your application package before you submit it.
ADDITIONAL INFORMATION WILL NOT BE SOLICITED OR ACCEPTED BY THIS OFFICE.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
- To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login ); all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/ .
PLEASE NOTE - NO APPLICATION MATERIAL WILL BE ACCEPTED VIA E-MAIL.
BIA HR Operations
2021 4th Avenue
Billings, MT 59101
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
