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CONTACT REPRESENTATIVE (OA/PEBLO)

Department of Defense
Military Treatment Facilities under DHA
Director for Administration, Department of Patient Administration, Medical Boards
This job announcement has closed

Summary

About the Position: Office space located in a room with PEBLO. Working environment is office and cubicles with other Medical Evaluation Board employees. Hours of operation is 7:30 A.M. - 4:00 P.M. and the applicant can expect to achieve helping service members from the Army, Navy and Marines process through their medical board.

Overview

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Hiring complete
Open & closing dates
06/03/2024 to 06/13/2024
Salary
$55,924 to - $72,703 per year
Pay scale & grade
GS 7
Location
1 vacancy in the following location:
Bethesda, MD
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Job family (Series)
Supervisory status
No
Security clearance
Confidential
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Announcement number
HSJT246364820978DR2
Control number
793471900

This job is open to

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Clarification from the agency

See "Who May Apply" in the "Qualification" section for more information on who is eligible to apply for this position.

Duties

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  • Coordinate with the Physical Evaluation Board Liaison Officer (PEBLO) and arrange for medical information from the medical service treatment record, Medical Evaluation Board (MEB) and Veteran Affairs (VA) providers.
  • Submit written and verbal instructions through each step of the disability evaluation system process.
  • Prepare documentation for service members' medical service treatment records and disability evaluation board.
  • Perform a variety of technical and organizational support duties: work measurement, forecasting, capacity planning, and scheduling.
  • Compile/develop historical and statistical data. Develop slides, charts, and other documents for briefing.
  • Prepare travel arrangements for patients and their families from distant areas of the geographical region.
  • Serve as advocate for patients in transit and guides through the military treatment facility medical appointment process.

Requirements

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Conditions of employment

  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • This position requires the incumbent to have tuberculosis testing.
  • Incumbent must successfully complete the 6I-F4/340-F3 training and certification course within 180 days of their appointment and annually thereafter.
  • This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Tier 1 security investigation or access for the duration of employment. A background investigation and credit check are required.

Qualifications

Who May Apply: US Citizens

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience: One year specialized experience which includes advising patients on the medical evaluation process such as explaining medical board findings, medical forms, and medical test preparations; utilizing automated software such as Electronic Medical Evaluation Board (eMEB) or GENESIS to prepare documents for patients and medical evaluation boards; scheduling patient's medical appointments with various clinics per the physician's request; coordinating with patients, physicians and clinics to avoid scheduling conflicts. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06).

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

You will be evaluated on the basis of your level of competency in the following areas:

  • Computer Skills
  • Oral Communication
  • Technical Competence
  • Writing

Education

This job does not have an education qualification requirement.

Additional information

  • Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • You will be required to provide proof of U.S. Citizenship.
  • One year trial/probationary period may be required.
  • Direct Deposit of Pay is required.
  • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
  • Recruitment or relocation incentives MAY be authorized for highly qualified candidates.
  • Multiple positions may be filled from this announcement.
  • Salary includes applicable locality pay or Local Market Supplement.
  • If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

Basis for Rating: Qualified candidates will be assigned to one of three quality categories: Best Qualified, Highly Qualified and Qualified. Veteran preference eligibles are listed ahead of non-preference eligibles within each quality category.

  • Best Qualified. Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for the announced position.
  • Highly Qualified. Candidates in this category possess good skills and experience above the minimum requirements for the announced position.
  • Qualified. Candidates in this category meet the minimum experience requirements for the announced position.
You may claim Military Spouse preference.

You may claim Priority Placement Program (PPP) preference.

Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position. To receive selection priority, you must: (1) meet ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 90 or above. Additional information about the program is on OPM's Career Transition Resources website.

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