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Administrative Support Assistant (OA)

Department of the Interior
National Park Service
This job announcement has closed

Summary

Provide administrative support on practical and clerical aspects of office administration, to include human resources, budget, acquisition and property management, and other administrative support services, and to perform staff support work in each of these areas. A broad working knowledge of special or complex procedure or practice in is required to facilitate the processing of a variety of transactions in these many functional specializations.
Cuyahoga Valley National Park is a Bargaining Unit

Overview

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Reviewing applications
Open date: 05/23/2024
Closed date: 05/30/2024
This job will close when we have received 101 applications which may be sooner than the closing date. Learn more
Location
Many vacancies in the following locations:
Work site options
Telework eligible
Yes—as determined by the agency policy. Telework not authorized at Wison's Creek National Battlefield.
Remote job
No
Relocation expenses reimbursed
Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy at CHSC and HOSP. Relocation expenses NOT authorized at CUVA, WICR, VOYA and BRVB.
Salary
$39,576 - $66,565 per year
Pay scale & grade
GS 5 - 7
Promotion potential
7
Pay scale and grade determines the salary of the job.
Work schedule
Full-time - Overtime may be required.
Travel Required
Occasional travel - BRVB, WICR and VOYA: you may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
Yes
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
MW-1543-MWWO-24-12416624-DE
Control number
792805700

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Duties

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Budget and Financial Management: Using automated financial systems, performs a variety of day-to-day tasks managing an over $4 million budget from various fund sources; researches issues and recommends solutions/adjustments; performs audits of various activities.
Human Resources Management: Acts as park liaison with Servicing Human Resource Office; uses automated personnel system to enter personnel actions; assists with PIV card management; assists supervisors with hiring; acts as park workers compensation coordinator; serves as backup timekeeper.
Housing Management: Administer all aspects of a housing program; manages housing assignments; uses an automated system to enter tenant data for payroll deductions; liaison with maintenance staff for housing improvements or corrections.
General Administrative Support: Assist with standard office functions such as receptionist, mail, and office machine maintenance; obtain and maintain government purchase card for bill payments and general office supplies.
Acquisition and Property Management: Ensures that property is appropriately marked to identify it as government property, enters the property information into automated systems, and conducts property inventories and report of surveys. Tracks property acquisitions, transfers, and disposals, and prepares forms to report and sell excess and surplus property.

Duties will be developmental in nature when filled below the full performance level.

Requirements

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Conditions of employment

  • U.S. Citizenship required.
  • Appointment subject to background investigation and favorable adjudication.
  • Meet Selective Service Registration Act requirement for males.
  • Complete the initial online assessment and USAHire Assessment, if required.
  • Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
  • CHSC and HOSP: You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.
  • If you are a new employee or supervisor in the Federal government, you will be required to complete a one-year probationary period.
  • You will be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license is required. You will be required to submit a Motor Vehicle Operator's License and Driving Record. You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by you.
  • BRVB, WICR and VOYA: You may be required to travel overnight away from home. You must obtain a government charge card for travel purposes.
  • You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority.

Qualifications

All qualifications must be met by the closing date of this announcement-05/30/2024-unless otherwise stated in this vacancy announcement.

Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience.

Proficiency Requirements: Typing Proficiency - The duties of this position require the applicant to have the ability to type at least 40 words per minute based on a 5-minute typing sample with three or fewer errors.

- AND -

GS-05: Applicants must possess at least one of the following minimum qualifications by close of the announcement:

  • EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-04 grade level in the Federal service (obtained in either the public or private sectors). . This experience includes activities such as: knowledge and application of regulatory requirements, such as providing program and administrative support; operating office automation equipment in the preparation of a variety of reports, letters, memorandums, transmittals, etc.; receiving visitors and ascertaining the nature of their business; furnishing statistical, general, or specific information; reviewing time sheets to ensure accuracy and compliance with policies and regulations; preparing leasing studies and human resource/workforce management procedures. You must include hours per week worked.
  • EDUCATION: Successful completion of a at least four years of education above high school (120 semester hours or 180 quarter hours) leading to a bachelor's degree. (This education must have been obtained in an accredited business, secretarial, or technical school, junior college, college, or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours in a college or university, or at least 20 hours of classroom instruction per week for 36 weeks in a business, secretarial, or technical school). One year of full-time undergraduate study is defined as 30 semester hours or 45 quarter hours. You must include transcripts.
-OR-
  • Successful completion of a COMBINATION of education and experience as described above. NOTE: Only education in excess of the first 60 semester hours of a course of study leading to a bachelor's degree is creditable toward meeting the specialized experience requirements. You must include transcripts.

GS-06: Applicants must possess the following minimum qualifications by close of the announcement:
  • EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-05 grade level in the Federal service (obtained in either the public or private sectors). Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities needed to successfully perform the duties of the position. Specialized experience for this position includes performance of clerical and administrative duties to support general administrative and/or human resources function of a business, agency, or organization. Examples include typing letters, memos, compiling data, maintaining confidential records, assisting with preparing paperwork for personnel actions, assisting with workers compensation claims, or other like functions; experience preparing time and attendance, the administrative processes and procedures in travel, and knowledge of commonly used software including word processing. You must include hours per week worked.
GS-07: Applicants must possess the following minimum qualifications by close of the announcement:
  • EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-06 grade level in the Federal service (obtained in either the public or private sectors). This specialized experience includes answering questions/providing guidance to employees regarding payroll issues; coordinating human resource activity; providing guidance to supervisors and management on personnel issues; using automated systems; assisting staff with Office of Workers Compensation issues; extensive knowledge and application of regulatory requirements, verify time and leave balances; such as providing program and administrative support; maintaining files; and devising new standard operating procedures and office practices. You must include hours per week worked.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

FOR GS-5: To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

FOR GS-06 AND GS-07: There is no substitution of education for experience at the grade level(s) of this announcement.

Additional information

A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay.

A Recruitment Incentive May Be Authorized for a newly selected employee when appointed to a permanent, temporary, or term position. A Federal employee who is transferring to the National Park Service from another component, bureau or Federal agency and who does not meet the conditions under 5 CFR §575.102 is not eligible for a recruitment incentive.

A Relocation Incentive May Be Authorized for a Federal employee when the employee must move, as directed by the National Park Service (NPS) either through a management directed reassignment or selection for employment, to a different location at least 50 miles away from the one where his/her position of record held at time of selection is currently located, due to a need of the NPS. A relocation incentive is not the same as a Permanent Change of Station (PCS) move and, as such, may be granted in conjunction with one another.

This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.

Promotion to the full performance level is neither guaranteed nor implied and will be based solely on your ability to satisfactorily perform the work of the position, existing work at the higher grade level, and recommendation by the position's supervisor.


Physical Demands: The work is mostly sedentary.

Working Conditions: The work is generally performed in an office setting.

BRVB, CHSC, CUVA, HOSP, and VOYA The National Park Service has determined that the duties of this position are suitable for telework and the selectee may be allowed to telework with supervisor approval.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.


A review of your resume and supporting documentation will be made and compared against your responses to the Occupational Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Occupational Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score may be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you may lose consideration for this position. Please follow all instructions carefully; errors or omissions may affect your rating.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

  • Accountability
  • Administration and Management
  • Attention to Detail
  • Customer Service
  • Database Administration
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Manages and Organizes Information
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork
  • Technical Competence


To Preview the application questionnaire, click the following link:https://apply.usastaffing.gov/ViewQuestionnaire/12416624

The USA Hire assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into one of three categories:
  • Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position
  • Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job
  • Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job.

National Park Service

The Department of the Interior (DOI) places a high value on diversity of experience and cultural perspectives and encourages applications from all interested eligible candidates. Diversity, equity, inclusion, and accessibility (DEIA) are fundamental principles that guide the Department and allow us to successfully achieve our mission.

Please visit find a park for additional park information.

Points of contact are:
Brown v. Board of Education National Historic Park - Diana M. Merrill, Diana_Merrill@nps.gov, 816-254-2720
Central High School National Historic Site - Robin White, robin_white@nps.gov, 501-396-3002
Cuyahoga Valley National Park - Katherine Clark, katherine_clark@nps.gov, 440-343-7351
Hot Springs National Park - Missy Smothers, missy_smothers@nps.gov, 501-620-6723
Wilsons Creek National Battlefield - Andrew Leitz, andrew_leitz@nps.gov, 417-732-2662
Voyageurs National Park - Beth Lowthian, elizabeth_lowthian@nps.gov, 715-779-9101

Agency contact information

MWR HR West Team
Phone
000 000 0000
Email
mwr_nekota_hr@nps.gov
Address
Midwest-West Regional Human Resources Office
246 S Chicago Street
Hot Springs, SD 57747
US

Visit our careers page

Learn more about what it's like to work at National Park Service, what the agency does, and about the types of careers this agency offers.

https://www.nps.gov/aboutus/index.htm

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