Clarification from the agency

Please be advised that federal retired annuitant candidates may only be considered as a temporary employee if the role can be filled in that capacity.

Major duties for this position include:

Equal Employment Opportunity Claims and Conciliation Program Management (50%)

Performs a wide range of complex assignments requiring interpretation and application of AOC Conciliation program, and EEO laws, regulations, principles, concepts, techniques and guidelines for all EEO functions within the AOC. Responsible for providing expert advice and leadership in carrying out Agency policies and programs of nondiscrimination and affirmative employment.

Serves as a counselor for claims processing. Provides guidance to employees, leadership, supervisors and managers on the avenues of assistance and EEO and non-EEO rights and claims processes.

Receives and processes contacts, claims, management referrals and hotline complaints in accordance with all regulations governing the administrative procedures.

Establishes facts, analyzes and evaluates complaints. Conducts investigations of  EEO and non-EEO claims and management referrals when assigned. Maintains full accountability and status of all assigned cases. 

Provides logistical support to AOC’s contract investigator when assigned. Monitors contractor progress for assigned cases.

Dispute Resolution Program Management (25%)

Serves as an impartial third party providing dispute resolution services such as conflict coaching, mediation and group facilitation. Performs research and gathers information to understand the overall context of the dispute including general information concerning the parties and other necessary or useful background facts or information.

Assists work groups to identify the root causes of conflict in the work environment and develops solutions to address the cause.

DI/DR Program Support (25%)

Serves as an advisor, making recommendations on EEO projects and working on special projects to promote affirmative employment objectives.

Assists in the collection and analysis of workforce data to identify EEO-related barriers. Reviews policies and procedures, and AOC programs as required to ensure equitable consideration of employees. 

Supports AOC’s Special Emphasis efforts, assisting in the development of commemorative programs and observances, assisting in identifying and addressing attitudinal and procedural barriers preventing the full and productive employment of all applicants and employees, regardless of sex, ethnicity or disability.

Participates in recruitment planning and outreach events and a variety of events geared towards employment of persons who are disabled. 

Conditions of employment

• You must be a U.S. Citizen.
• You must be able to pass a drug test.
• Your resume and question responses must demonstrate the job-related KSAs.
• You must meet the definition of specialized experience.

To be employed by the Architect of the Capitol in a paid position, an individual must meet
one of the categories below:

• A citizen of the United States;
• A person who is lawfully admitted for permanent residence and is seeking citizenship as outlined in 8 U.S.C. 1324b(a)(3)(B);
• A person who is admitted as a refugee under 8 U.S.C. 1157 or is granted asylum under 8 U.S.C. 1158 and has filed a declaration of intention to become a lawful permanent resident and then a citizen when eligible;
• A person who owes allegiance to the United States (nationals of American Samoa, Swains Island, and the Northern Mariana Islands, and nationals who meet other requirements described in 8 U.S.C. 1408); or
• A person who is currently an officer or employee of the Government of the United States.

Qualifications

You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on the OPM web site at http://www.opm.gov/qualifications.
 
Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to the GS-12 grade level in Federal service. 

Specialized experience includes the following (the applicant must meet a minimum of four (4) specialized experience qualifications):

(1) Comprehensive and thorough knowledge of laws, equal employment opportunity policy and procedures, rules, regulations, and precedent legal and administrative decisions related to personnel management.

(2) Demonstrates a broad range of fact-finding, investigative, and analytical techniques requiring decisions in interpreting varied and complex factual situations in the context of the requirements of laws, regulations, or policies.

(3) Experience with a dispute resolution program, which includes services such as conflict coaching, mediation, and group facilitation.

(4) Experience in conducting barrier and statistical analysis, resulting in action plans that promote outreach and increase minority participation and retention rates.

(5) Experience interpreting and applying guidelines in the context of employee complaints, claims, and surrounding organizational circumstances.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Review your resume and responses carefully. Your eligibility for consideration and qualifications for the position will be determined based upon a review of your detailed resume and your responses to job specific self-assessment questions.

Your resume will be evaluated based on evidence of your ability to demonstrate the knowledge, skills, and abilities (KSAs) for this position, possession of any specialized experience, and how well your background and experience relates to the self-assessment questions in the job announcement. The self-assessment questions relate to the following knowledge, skills, abilities, and competencies:

• Comprehensive and thorough knowledge of laws, regulations, executive orders, court decisions and regulatory requirements pertaining to the processing of EEO and Diversity, Inclusion and Dispute Resolution (DIDR) complaints.
• Verbal and written communication skills providing EEO and DIDR program guidance, arranging fact-finding conferences, formal hearings and preparing complaint reports and briefings.
• Skill in designing and implementing conflict resolution practices and procedures.
• Knowledge of the Federal Human Resources (HR) policies and procedures including recruitment and placement, employee relations, job evaluation and employee training and development.

Your responses to the self-assessment questions serve as the basis for your initial rating. You will receive a numerical score based on your responses to these questions. Next, your responses will be evaluated by a Human Resources Specialist and/or a subject matter expert against the information provided in your resume and optional cover letter. Your resume must support your answers to the self-assessment questions. Falsifying your background, education and/or experience is cause for non-selection or disqualification from further consideration.

Please note that a complete application is required for consideration. (Please review the “Required Documents” section of this job announcement to see what must be included in a complete application).

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