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Support Services Supervisor

Department of State
Department of State - Agency Wide
This job announcement has closed

Summary

This position is located in the Bureau of the Comptroller and Global Financial Services, Executive Office (CGFS/EX). This office provides executive direction to the Bureau for administrative, management, planning and resource allocation activities. The incumbent serves as the Chief of the Administrative Services Division and as a Contracting Office Representative (COR).

Overview

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Reviewing applications
Open & closing dates
04/10/2024 to 04/23/2024
Salary
$139,395 to - $181,216 per year
Pay scale & grade
GS 14
Location
Washington, DC
1 vacancy
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - Occasional foreign or domestic travel may be required.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
14
Supervisory status
Yes
Security clearance
Top Secret
Drug test
Yes
Position sensitivity and risk
Critical-Sensitive (CS)/High Risk
Trust determination process
Announcement number
HRSC/CGFS-2024-0032
Control number
785753100

Duties

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  • Participates with the Executive Director and other Bureau Division Chiefs in the formulation of CGFS wide plans, programs, and objectives. Interprets and articulates Department policy as well as GSA and other regulatory requirements.
  • Serves as the principal liaison for and represents CGFS as the Bureaus primary authority in assigned functional areas at a variety of high-level.
  • Consults with and advises the Chief of the Financial Management Division on budgetary planning for administrative support needs and plans on a yearly and long-term basis.
  • Oversees, manages, and directs the development of administrative functions to include, but not limited to procurement, property management, space management, facilities, safety and maintenance, and the parking program.
  • Exercises supervisory authorities and responsibilities.

Requirements

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Conditions of employment

  • U.S. Citizenship is required.
  • Incumbent will be subject to random drug testing.
  • Must be able to obtain and maintain a Top Secret security clearance.
  • Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit: www.dhs.gov/E-Verify/
  • Annual Confidential Financial Disclosure required within first 30 days.

Qualifications

Applicants must meet all the required qualification requirements described below by the closing date of this announcement.    

NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement.

Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.

Applicants must have 1 year of specialized experience equivalent to the GS-13 level in the Federal service which provided you with knowledge of the methods and procedures for providing or performing a variety of functions and services applicable to the position to be filled; ability to plan, organize, and control work involving diverse activities; ability to gain cooperation and coordinate the work of others; and skill in oral and written communication.

Examples of qualifying specialized experience include:

  • Management analyst or technician or other work that included study, analysis, or evaluation leading to the development or improvement of managerial or administrative policies, practices, and procedures.
  • Administrative officer or assistant, budget administration, program analysis, or other work that demonstrated knowledge of an organization and its functions, and the ways in which support services can facilitate the work of the organization.
  • Office management experience that included responsibility for directing a variety of support services such as typing, mail processing, purchase of supplies and equipment, etc.
  • Secretarial work that required monitoring and coordinating administrative and processing work of subordinate elements through a system of internal procedures, controls, production, progress reporting, etc., to ensure the efficient operation of an organization.
  • Military experience that included responsibility for directing a variety of support functions such as communications, property management, mail service, facilities and equipment maintenance, etc.

In addition, qualifying specialized experience must demonstrate the following:

  • Experience analyzing, interpreting, and applying GSA Federal Property Management Regulations, support services principles and program objectives, technical terminology, and broad, comprehensive working knowledge and understanding of facilities, space management, property storage, movement, receiving, and supply management functions sufficient to supervise and perform assigned responsibilities. 
  • Experience planning and monitoring projects to ensure conformance with schedules and to monitor progress and budget. 
  • Experience interpreting and providing advice and/or guidance regarding contract administration and procurement activities. 
  • Experience conducting analysis and/or studies related to organizational work processes and procedures to identify areas for improvement. 

There is no substitute of education for specialized experience for the GS-14 position.

In addition, applicant's experience must also demonstrate that the candidate possesses the following qualities:

  • Ability to assign, review, and supervise the work of others;
  • Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances;
  • Ability to adjust to change, work pressures, or difficult situations without undue stress;
  • Willingness to consider new ideas or divergent points of view; and
  • Capacity to "see the job through."

Education

Education requirements do not apply to this vacancy announcement.

Additional information

  • For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or OAA@state.gov.
  • If eligible, telework agreements may be permitted with supervisory approval.
  • Multiple positions may be filled from this announcement.  If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days.  Telework eligibility and security clearance requirements may vary for such similar positions. 

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, a review of your resume will be conducted and compared against your responses to the assessment questions to determine if you are qualified for this job.  Note:  Responses to questions that are not fully supported by the information in your resume may result in adjustments to your rating. 

Applicants who meet the minimum qualification requirements, as described in the “Qualifications” section of this announcement, will be assigned a score between 70 and 100.  The assessment is used to measure the degree in which your background matches the competencies (knowledge, skills, and abilities) required for this position. Your qualifications will be evaluated on the following competencies:

  • Knowledge of laws, regulations, and rules that govern support services programs and functions.
  • Ability to use qualitative and/or quantitative methods to identify, analyze and develop plans for improvement of efficiency and effectiveness.
  • Ability to communicate effectively in writing. 
  • Skill in interpreting contracting federal laws, rules, regulations and procedures.
  • Ability to plan and implement projects.

Applicants found to be among the top qualified candidates will be referred to the hiring official for further consideration and possible interview.  Qualified non-competitive candidates must be deemed best qualified based on the applicant assessment in order to be referred to the hiring official for further consideration and possible interview.

Agency Career and Interagency Career Transition Assistance Program (CTAP and ICTAP) candidates must be rated "Well Qualified" for the position and earn a score of at least 85 (when applicants are rated in a range of 70 to 100) to receive consideration for selection priority.


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