The Office of Strategic Communications supports GSA’s mission through communications that inform, influence, and inspire while successfully managing GSA’s reputation in delivering value to the American people. This is accomplished through establishing trusted partnerships delivering strategic communications best practices for our employees, partners, customers, and the public.
We are currently filling one vacancy, but additional vacancies may be filled as needed.
Summary
The Office of Strategic Communications supports GSA’s mission through communications that inform, influence, and inspire while successfully managing GSA’s reputation in delivering value to the American people. This is accomplished through establishing trusted partnerships delivering strategic communications best practices for our employees, partners, customers, and the public.
We are currently filling one vacancy, but additional vacancies may be filled as needed.
Your application will be considered if you are a:
Current career/career-conditional Federal employee in the competitive service; Reinstatement eligible; Special Appointing Authority eligible; VEOA eligible Veteran; ICTAP eligible; or OPM Interchange Agreement eligible.
Location of position: GSA, Office of the Strategic Communication. Selectees will be expected to report to a GSA Regional Office/Central Office location listed below. The location of this position will be determined upon selection.
New England Region - Thomas P. O'Neill Jr. Federal Building, 10 Causeway Street, Boston, Massachusetts Northeast Caribbean Region - One World Trade Center, 55th Floor, New York, New York Mid-Atlantic Region - 100 Independence Mall West, Philadelphia, Pennsylvania Southeast Region - Martin Luther King, JR Federal Building, 77 Forsyth Street, Atlanta, Georgia Great Lakes Region - 230 S. Dearborn Street, Chicago, Illinois Heartland Region - 2300 Main Street, Kansas City, Missouri Greater Southwest Region - Fritz Lanham Federal Building, 819 Taylor Street, Fort Worth, Texas Rocky Mountain Region - Denver Federal Building, West 6th Avenue & Kipling Street, Lakewood, Colorado Pacific Rim Region - 50 United Nations Plaza Federal Building, San Francisco, California Northwest/Arctic Region – 1301 A Street, Tacoma, Washington National Capital Region – 1800 F Street, NW, Washington, DC Central Office - 1800 F Street, NW, Washington, DC
As an IT Specialist (Internet), you will provide timely and proactive assistance with the implementation and maintenance of the agency’s primary internet and intranet websites; ensuring content is published without technical issues and performing quality assurance activities. Typical duties of the position are as follows:
GS-07 Duties:
Under close supervision and assistance as required, analyzing the issues in the assignment, then selecting and applying accepted IT analytical techniques to determine the most effective IT practices and methodology needed to meet customer requirements.
Uses basic IT analytical techniques to research work methods and procedures to perform successive steps to perform limited, conventional IT work/projects, including the identification, consideration, and resolution of issues or problems of a procedural or factual nature.
Assist higher level specialists in preparing briefings to management and/or senior staff employee(s) on study findings.
GS-09 Duties:
Performs a variety of routine and recurring assignments, such as reviewing customer IT usage to identify and clarify current and anticipated data requirements for routine, well-defined projects and participate in the development of technical specifications or business requirements surrounding IT needs.
Identifying and resolving issues and problems, such as those relating to network configuration, systems services, or other IT matters.
Assisting with competitively procuring varied conventional IT services and facilities, monitoring and evaluating contractor performance, resolving routine problems independently.
GS-11 Duties:
Provides assistance with the implementation and maintenance of the agency’s primary internet and intranet websites; evaluating, editing, and coding HTML and javascript code to build and maintain public and internal web pages for GSA services, staff offices and regions.
Provides technical support to customers who need assistance utilizing client-level hardware and software.
Serve as a technical specialist on the web and electronic product development and dissemination process. Assists with the administration of the content management system, and enforcement of the information architecture standards for OSC managed websites.
Ensures that content updates comply with Section 508 Accessibility and W3C standards, agency formatting guidelines and branding guidelines, and display correctly in all browsers and mobile devices commonly used by site visitors.
Provides technical advice on the advantages/disadvantages of various HTML formats and suggesting those that will best meet the organizational objectives.
US Citizenship or National (Residents of American Samoa and Swains Island)
Meet all eligibility criteria within 30 days of the closing date
Meet time-in-grade within 30 days of the closing date, if applicable
Register with Selective Service if you are a male born after 12/31/1959
If selected, you must meet the following conditions:
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or NonCareer SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
Serve a one year probationary period, if required.
Undergo and pass a background investigation (Tier 2 investigation level).
Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
This position has job functions that must be executed within a specific geographic location. The official duty station is a federal facility, leased space, or an alternative worksite (typically the employee’s home) and must be a physical address (not a PO Box) located within approximately a 50 miles radius of the duty location. Positions include routine telework work arrangements that are geographically specific to the location described below.
New England Region - Thomas P. O'Neill Jr. Federal Building, 10 Causeway Street, Boston, Massachusetts Northeast Caribbean Region - One World Trade Center, 55th Floor, New York, New York Mid-Atlantic Region - 100 Independence Mall West, Philadelphia, Pennsylvania Southeast Region - Martin Luther King, JR Federal Building, 77 Forsyth Street, Atlanta, Georgia Great Lakes Region - 230 S. Dearborn Street, Chicago, Illinois Heartland Region - 2300 Main Street, Kansas City, Missouri Greater Southwest Region - Fritz Lanham Federal Building, 819 Taylor Street, Fort Worth, Texas Rocky Mountain Region - Denver Federal Building, West 6th Avenue & Kipling Street, Lakewood, Colorado Pacific Rim Region - 50 United Nations Plaza Federal Building, San Francisco, California Northwest/Arctic Region – 1301 A Street, Tacoma, Washington National Capital Region – 1800 F Street, NW, Washington, DC Central Office - 1800 F Street, NW, Washington, DC
Qualifications
For each job on your resume, provide:
the exact dates you held each job (from month/year to month/year)
number of hours per week you worked (if part time).
If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.
For a brief video on creating a Federal resume, click here.
The GS-07 salary range starts at $49,025.00 per year. If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.
To qualify, you must have at least one year of specialized experience equivalent to the GS-05 level or higher in the Federal service.
IT SPECIALIST COMPETENCY REQUIREMENTS:
Attention to Detail - This skill is generally demonstrated by assignments where the applicant ensures that activities, services, or products reflect organizational goals and objectives. Customer Service - This skill is generally demonstrated by assignments where the applicant confers with users to evaluate the effectiveness of, or identify the need for, computer programs or management systems. Oral Communication - This skill is generally demonstrated by assignments where the applicant participates or represents the organization or clients at briefings, meetings, or conferences. Problem Solving - This skill is generally demonstrated by assignments where the applicant evaluates the efficiency or effectiveness of organizational programs, projects, or operations.
SPECIALIZED EXPERIENCE:
In addition to the Basic Requirements listed above, you must have one year of specialized experience equivalent to the GS-05 in the Federal service. Specialized experience is experience performing routine administrative work requiring basic information technology knowledge, and completing work products and IT projects using IT methods and techniques, application of IT theory, and basic principles.
OR
EDUCATION SUBSTITUTIONS: 1 full year of graduate level education or superior academic achievement. Degree must be in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
The GS-09 salary range starts at $59,966.00 per year. If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.
To qualify, you must have at least one year of specialized experience equivalent to the GS-07 level or higher in the Federal service.
IT SPECIALIST COMPETENCY REQUIREMENTS:
Attention to Detail - This skill is generally demonstrated by assignments where the applicant ensures that activities, services, or products reflect organizational goals and objectives. Customer Service - This skill is generally demonstrated by assignments where the applicant confers with users to evaluate the effectiveness of, or identify the need for, computer programs or management systems. Oral Communication - This skill is generally demonstrated by assignments where the applicant participates or represents the organization or clients at briefings, meetings, or conferences. Problem Solving - This skill is generally demonstrated by assignments where the applicant evaluates the efficiency or effectiveness of organizational programs, projects, or operations.
SPECIALIZED EXPERIENCE:
In addition to the Basic Requirements listed above, you must have one year of specialized experience equivalent to the GS-07 in the Federal service. Specialized experience is experience performing routine administrative work requiring basic information technology knowledge, and completing work products and IT projects using IT methods and techniques, application of IT theory, basic principles, and applying different and unrelated IT processes and methods to complete developmental assignment such as monitoring network functionality, participating in testing or evaluating technical data or components, translating customer business requirements into technical specifications, providing information to customers on using installed systems, etc.
OR
EDUCATION SUBSTITUTIONS: Master's or equivalent graduate degree or two full years of progressively higher level graduate education leading to such degree or a LLB or J.D. Degree must be in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
The GS-11 salary range starts at $72,553.00 per year. If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.
To qualify, you must have at least one year of specialized experience equivalent to the GS-09 level or higher in the Federal service.
IT SPECIALIST COMPETENCY REQUIREMENTS:
Attention to Detail - This skill is generally demonstrated by assignments where the applicant ensures that activities, services, or products reflect organizational goals and objectives. Customer Service - This skill is generally demonstrated by assignments where the applicant confers with users to evaluate the effectiveness of, or identify the need for, computer programs or management systems. Oral Communication - This skill is generally demonstrated by assignments where the applicant participates or represents the organization or clients at briefings, meetings, or conferences. Problem Solving - This skill is generally demonstrated by assignments where the applicant evaluates the efficiency or effectiveness of organizational programs, projects, or operations.
SPECIALIZED EXPERIENCE:
In addition to the Basic Requirements listed above, you must have one year of specialized experience equivalent to the GS-07 in the Federal service. Specialized experience is experience editing and coding HTML and javascript code to build and maintain large-scale, complex websites with a national reach; troubleshooting content management issues as they arise; applying web best practices; and analyzing web metrics to recommend incremental improvements to website quality and operations.
OR
EDUCATION SUBSTITUTIONS: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree. Degree must be in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
Education
Note: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/
Additional information
Bargaining Unit Status: - This position is ineligible for the bargaining unit
If you are selected at a grade lower than the full performance level, you may be promoted up to that grade level without having to re-apply or compete against other applicants.
Relocation-related expenses are not approved and will be your responsibility.
Travel expenses associated with interviews may be approved. Determinations will be made on a case-by-case basis.
On a case-by-case basis, the following incentives may be approved:
· Recruitment incentive if you are new to the federal government
· Relocation incentive if you are a current federal employee
· Credit toward vacation leave if you are new to the federal government
Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.
We are also accepting applications from all U.S. Citizens and Nationals under Vacancy Announcement #Z-2024-0025. You must apply separately to each announcement to be considered for both.
GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including:
Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and
Fostering a work environment where all employees, customers and stakeholders feel respected and valued.
Our commitment is:
Reflected in our policies, procedures and work environment;
Recognized by our employees, customers and stakeholders; and
Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Health insurance (choose from a wide range of plans)
Life insurance coverage with several options
Sick leave and vacation time, including 11 paid holidays per year
Thrift Savings Plan (similar to a 401(k) plan)
Flexible work schedules
Transit and child care subsidies
Flexible spending accounts
Long-term care insurance
Training and development
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated on the questions you answer during the application process, which will measure your overall possession of the following competencies or knowledge, skills, and abilities. Your responses to these questions must be supported by your resume or your score may be lowered.
GS-07
1. Knowledge of basic information technology.
Basic knowledge and skills sufficient to perform limited installation, configuration, and testing of software on customer workstations.
Ability to communicate factual and procedural information clearly, orally and in writing; and gather and analyze basic facts and draw conclusions.
GS-09
Knowledge of information technology (IT) principles, methods, industry standards and practices to perform routine and recurring assignments in the network services and customer support concepts and methods.
Knowledge of IT equipment (such as network architecture and infrastructure) and their applications, protocols and procedures to assist in the development, configuration, installation and/or management of local and wide area networks and to provide basic user training.
Knowledge of technical documentation methods and procedures to review and refine customer specifications for technical IT products and services.
GS-11
Knowledge of markup languages (HTML, DHTML, XML, XHTML, etc.), scripting languages (Javascript, AJAX, ActionScript, etc.), web services, and cascading style sheets (CSS) used to develop usable, dynamic, and interactive web content; control layout, text styles, and overall presentation; and improve accessibility.
Skill in articulating ideas, recommendations, and findings as well as explaining technical and non-technical data based on analysis and evaluation.
Ability to research and conduct probing analyses, in order to determine the nature and scope of operational problems pertaining to a variety of digital content management and publishing activities.
Skill in using a Drupal-based Content Management System (CMS) and supporting tools to manage content, site structure and other critical elements of external and intranet on behalf of customer organizations.
Skill in troubleshooting activities, identifying the root cause of the issue (system or coding); escalation of system issues to other members of the team; and correction of coding issues.
Additional hurdle assessments, such as narrative responses or other assessments, may be administered to applicants who meet the requirements of the first hurdle, e.g., the minimum qualification requirements. If additional assessments are used, you will be provided with further instructions.
Consideration will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). You should list any relevant performance appraisals and incentive awards in your resume so that information will be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
If you are eligible under Interagency Career Transition Assistance Plan or GSA’s Career Transition Assistance Plan(ICTAP/CTAP), you must receive a score of 85 or higher to receive priority.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Health insurance (choose from a wide range of plans)
Life insurance coverage with several options
Sick leave and vacation time, including 11 paid holidays per year
Thrift Savings Plan (similar to a 401(k) plan)
Flexible work schedules
Transit and child care subsidies
Flexible spending accounts
Long-term care insurance
Training and development
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.
Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.
Note: If required to submit an SF-50 (Notice of Personnel Action), an equivalent agency Notice of Personnel Action form is acceptable. The SF-50 or equivalent agency Notice of Personnel Action form must show all of the following: effective date, position, title, series, grade, and rate of basic pay, tenure group 1 (career) or 2 (career-conditional), position occupied group, and name of agency. If you are a GSA employee (except in the OIG), you are not required to submit an SF-50.
If you are a 30% or more disabled veteran, VEOA or VRA applicant or qualified spouse, widow/widower, or parent:
(a) Copy of your Certificate of Release or Discharge From Active Duty, DD-214 that shows your type of discharge and the dates of your active duty service. (b) If you are a disabled veteran, or are applying under VRA or VEOA as a spouse, widow/widower, or parent of a veteran, submit both of the following in addition to the DD-214: (1) completed SF-15 form; and (2) proof of your entitlement (refer to SF-15 for complete list).
If you are active duty military- Certification on a letterhead from your military branch that includes your rank, character of service (must be under honorable conditions) & military service dates including discharge/release date (must be no later than 120 days after the date the certification is submitted).
If you are a current Federal employee or Reinstatement Eligible: Submit your latest SF-50.
(a) one or more SF-50s, including your most recent one that shows you were on a competitive time-limited appointment(s) with a Land Management Agency and served on the appointment for a period(s) totaling more than 24 months without a break of 2 or more years.
(b) Copy of your agency’s annual performance appraisal(s) or written reference(s) from a supervisor at the agency verifying satisfactory performance during your appointment(s).
If you have a disability: Submit proof of eligibility. For information on eligibility and required documentation, refer to USAJOBS’s People With Disabilities page.
If you are applying under another special appointment authority: Submit proof of your eligibility under the appropriate appointment authority. See USAJOBS for more information.
If you are ICTAP/CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.
If you are a current or former political appointee: Submit your SF-50.
College transcripts: If you are using some or all of your college education to meet qualification requirements for this position, you must submit a photocopy of your college transcript(s). Transcripts MUST show: name of the institution, student's name, course work/degree(s) completed/conferred and dates. If selected, an official transcript will be required prior to appointment.
For education completed outside the United States, also submit a valid foreign credential evaluation that substantiates possession of the required education.
Superior Academic Achievement: Submit transcripts as described above. If you qualify based on your class rank or honor society membership, submit documentation of it.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job.
If you are having issues applying to this announcement, you should switch to a different browser, network or device. Note: Your firewall may block your transfer from USAJOBS to your GSA application.
To begin, click the Apply Online button on the vacancy announcement.
Sign in or register on USAJobs and select a resume and documents to include in your application.
Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).
Need Assistance in Applying? Contact the HR representative listed on the announcement prior to the application deadline. We are available to assist you Monday-Friday during normal business hours. You must receive HR approval before deviating from these instructions. Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.
GSA, Office of Strategic Communication
General Services Administration (GSA)
Office of Human Resources Management (OHRM)
1800 F Street NW
Washington, District of Columbia 20405
United States
Next steps
After the closing date/deadline:
ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes.
FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking “Track this Application” on the Applicant Dashboard.
Thank you for your interest in working for U.S. General Services Administration!
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.
Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.
Note: If required to submit an SF-50 (Notice of Personnel Action), an equivalent agency Notice of Personnel Action form is acceptable. The SF-50 or equivalent agency Notice of Personnel Action form must show all of the following: effective date, position, title, series, grade, and rate of basic pay, tenure group 1 (career) or 2 (career-conditional), position occupied group, and name of agency. If you are a GSA employee (except in the OIG), you are not required to submit an SF-50.
If you are a 30% or more disabled veteran, VEOA or VRA applicant or qualified spouse, widow/widower, or parent:
(a) Copy of your Certificate of Release or Discharge From Active Duty, DD-214 that shows your type of discharge and the dates of your active duty service. (b) If you are a disabled veteran, or are applying under VRA or VEOA as a spouse, widow/widower, or parent of a veteran, submit both of the following in addition to the DD-214: (1) completed SF-15 form; and (2) proof of your entitlement (refer to SF-15 for complete list).
If you are active duty military- Certification on a letterhead from your military branch that includes your rank, character of service (must be under honorable conditions) & military service dates including discharge/release date (must be no later than 120 days after the date the certification is submitted).
If you are a current Federal employee or Reinstatement Eligible: Submit your latest SF-50.
(a) one or more SF-50s, including your most recent one that shows you were on a competitive time-limited appointment(s) with a Land Management Agency and served on the appointment for a period(s) totaling more than 24 months without a break of 2 or more years.
(b) Copy of your agency’s annual performance appraisal(s) or written reference(s) from a supervisor at the agency verifying satisfactory performance during your appointment(s).
If you have a disability: Submit proof of eligibility. For information on eligibility and required documentation, refer to USAJOBS’s People With Disabilities page.
If you are applying under another special appointment authority: Submit proof of your eligibility under the appropriate appointment authority. See USAJOBS for more information.
If you are ICTAP/CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.
If you are a current or former political appointee: Submit your SF-50.
College transcripts: If you are using some or all of your college education to meet qualification requirements for this position, you must submit a photocopy of your college transcript(s). Transcripts MUST show: name of the institution, student's name, course work/degree(s) completed/conferred and dates. If selected, an official transcript will be required prior to appointment.
For education completed outside the United States, also submit a valid foreign credential evaluation that substantiates possession of the required education.
Superior Academic Achievement: Submit transcripts as described above. If you qualify based on your class rank or honor society membership, submit documentation of it.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job.
If you are having issues applying to this announcement, you should switch to a different browser, network or device. Note: Your firewall may block your transfer from USAJOBS to your GSA application.
To begin, click the Apply Online button on the vacancy announcement.
Sign in or register on USAJobs and select a resume and documents to include in your application.
Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).
Need Assistance in Applying? Contact the HR representative listed on the announcement prior to the application deadline. We are available to assist you Monday-Friday during normal business hours. You must receive HR approval before deviating from these instructions. Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.
GSA, Office of Strategic Communication
General Services Administration (GSA)
Office of Human Resources Management (OHRM)
1800 F Street NW
Washington, District of Columbia 20405
United States
Next steps
After the closing date/deadline:
ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes.
FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking “Track this Application” on the Applicant Dashboard.
Thank you for your interest in working for U.S. General Services Administration!
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
