The Webmaster will oversee the development, and maintenance of the Agency's websites, including technical support, performance, content management and design. Apply best practices in web content creation, accessibility, and technical reliability to optimize digital communication efforts. Collaborate with technical experts and content developers to deliver an exceptional web presence.
Summary
The Webmaster will oversee the development, and maintenance of the Agency's websites, including technical support, performance, content management and design. Apply best practices in web content creation, accessibility, and technical reliability to optimize digital communication efforts. Collaborate with technical experts and content developers to deliver an exceptional web presence.
Office of Congressional Affairs and Communication Overview
The Office of Congressional Affairs and Communications (OCAC) is responsible for coordinating contact and communication with all external parties, including members of the public, the media, Congress, trade associations and other regulators. The Office also maintains FHFA's public website, intranet, and social media presence.
Major Duties & Responsibilities
Regularly develops and updates content for the Agency's website. Content may include written documentation, visual media, or interactive multi-media presentations or videos. Reviews and revises content submitted by other staff to optimize for the digital publication.
Manages and oversees the Agency's web content management system, including posting new items, updating posts, removing outdated content, and developing and deploying interactive or multi-media content as appropriate.
Gathers and analyzes traffic data and other web usage metrics. Identifies opportunities to improve reliability, overall traffic, engagement, and content to improve digital engagement with the Agency's websites and social media presence.
Oversees web engineering and other technical functions to ensure the Agency's website remains secure and reliable. Supports efforts to develop new functionalities and enhance web content management systems. Troubleshoots technical problems with the Agency's websites and coordinates with IT specialists and contractors to ensure continual functionality on the website.
Manages and advises senior leadership and subject matter experts on digital communications strategy to ensure alignment with agency policy priorities, traditional communications strategy, social media strategy, and cutting edge web design and communications philosophies.
Coordinates the agency's web publishing and update calendar, including social media posts and other strategies. Oversees the involvement of staff and contractors in developing and deploying posts, media, and other content to support the agency's overall communications and web strategy plans.
Manages the involvement of contract staff and other Agency staff in the development and maintenance of the Agency's website. Provides oversight and guidance to colleagues who are developing web content and making updates or other changes to the website. Ensures that the Agency's website and other digital content is clean, coherent, and free of typos or other mistakes.
Leads complex, cross-divisional projects that relate to the Agency's website or digital communications efforts. These range from the rollout of new initiatives or policy priorities that have a digital component to updates or transitions to new content management system or large-scale overhauls of the Agency's website architecture. Coordinates the involvement of subject matter experts, technical staff, and contractors to ensure success of these initiatives.
Works with IT specialists and other accessibility experts to ensure 508 compliance of the Agency's website and other digital communications efforts.
Status Candidates (Merit Promotion and VEOA Eligibles) and those eligible for other hiring authorities.
***SF 50's are now required with the exception of current FHFA employees. Please include one showing your tenure and competitive status. You will not be considered without this.
Males born after 12-31-59 must be registered for Selective Service
May be required to successfully complete a probationary period
Only experience and education obtained by the closing date of this announcement will be considered.
Status candidates must meet time-in-grade requirements (52 weeks at the next lower grade level).
Suitable for Federal employment, as determined by background investigation
Resume and supporting documents (See How To Apply)
FHFA participates in e-Verify. All New hires must complete the I-9 Employment Verification form either on or before their first day of employment. If a discrepancy arises, you must take affirmative steps to resolve the matter.
This position is eligible for inclusion in the bargaining unit. The union that represents employees in this position is the National Treasury Employees Union (NTEU) Local 343.
If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
This is NOT a remote or virtual position; you MUST live within or be willing to relocate within a commutable distance to the Washington, DC duty location.
Qualifications
In order to qualify for the Senior Project Specialist (Webmaster) position, you must meet the minimum qualifications for the grade level to which you are applying. Please Note: Your resume MUST clearly identify the dates that support your experience (month/year) and the number of hours per week worked for each position.
Minimum Qualifications EL/GS-14 includes one-year of specialized experience equivalent to the EL/GS-13 grade level which is in or directly related to the line of work of the position to be filled, and has equipped the applicant with the knowledge, skills, and abilities to perform the duties of the position successfully.
Examples of specialized experience include the following:
Managing the content of an organization's website using Drupal and SharePoint.
Developing and adapting complex content for a website using a variety of written, visual, and video/multi-media formats.
Leading and coordinating large scale changes or transitions to an organization's web presence and social media, such as new content management systems, wholescale redesign of a website, or development of a new or interactive functionality.
Advising senior leadership on best practices in web design and digital communications, including adapting leadership messages and policy priorities for deployment on a website.
Ensuring the website functionality, security, and efficiency of web infrastructure while optimizing loading speeds, fixing website issues, and updating website content.
Addressing user complaints, collaborating with team members, and staying updated on web standards and technologies and delivering functional and user-friendly websites.
Time-In-Grade: Current or Former Federal government employees who have held an EL/GS position in the preceding 52 weeks, must meet the time-in-grade requirement. To be eligible for the:
EL-14 position, applicants must have served 52 weeks as an EL/GS-13 or higher in the Federal Service.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
This job does not have an education qualification requirement.
FHFA may select from this announcement or any other source to fill vacancies.
If you are a veteran with preference eligibility and are claiming 5-points veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference visit: https://www.usajobs.gov/Veterans.
Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 90 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp.
FHFA is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment regardless of race, color, religion, gender (including pregnancy, sexual orientation, and gender identity), national origin, disability (physical or mental), age (40 years of age or over), genetic information, parental status, marital status, prior protected EEO activity, political affiliation, or other non-merit factors.
REASONABLE ACCOMODATION: FHFA provides reasonable accommodations to applicants with disabilities, except when doing so would pose an undue hardship on the Agency. If you need a reasonable accommodation for any part of the application and hiring process, please notify FHFA. The Agency's decision on granting a reasonable accommodation will be made on a case-by-case basis.
Ethics: FHFA employees are subject to government-wide ethical standards of conduct, financial disclosure requirements, and post-employment prohibitions. In addition, certain FHFA employees are prohibited from accepting compensation from Fannie Mae and Freddie Mac for a two-year period after terminating employment with FHFA. Furthermore, to avoid financial conflicts-of interest or the appearance of conflicts-of-interest, FHFA employees may need to divest or sell certain assets they, their spouse, or minor children own or control, including securities issued by Fannie Mae, Freddie Mac, or the Federal Home Loan Banks. Employees who work on Federal Home Loan Bank issues may need to sell or divest financial interests with any of the Federal Home Loan Bank members, which may include stock in bank holding companies, insurance companies, and other financial services firms. Questions regarding these requirements and prohibitions should be directed to the Office of General Counsel at (202) 649-3088.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be rated based on your responses to the job specific competencies documented within the questionnaire and assigned a score ranging from 70 to 100 points. The top ten candidates, and those tied for the tenth spot, will be referred for selection. All qualified non-competitive applicants will be referred.
All of the information you provide will be verified by a review of the work experience and/or education as shown on your application forms, by checking references or through other means, such as the interview process. This verification could occur at any stage of the application process. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for rating you ineligible.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
FHFA's application process has been specifically developed to ensure that we only ask you for the information we absolutely need to evaluate your qualifications and eligibility. All applicants are required to submit the following supportive documents:
1. Your Resume: If you have not written a federal resume before, you may want to watch this Resume Writing Tutorial video on the USAJOBS YouTube channel, or read through a helpful Resume Writing FAQ on the USAJOBS Help Site to learn what details you should, and should not, include in your resume. A CV (curriculum vitae) may not contain enough information to meet these resume requirements.
Your resume should list all work experience (paid and unpaid); you must list the full name of each employer.
For all types of work experience, you should indicate the start and end date (include month and year); you must also list the average number of hours per week that your worked.
Your resume should also include any education and training you have completed (list the program title, subject area, number of hours completed, and completion date).
2. SF-50 is required with the exception of current FHFA employees. Please include one that shows your tenure and competitive status. You will not be considered without this. The SF-50 should show highest grade held on a permanent basis in the competitive service.
3. Required, if applicable: CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.)
4. Required, if applicable: Veteran's Preference Documentation (DD-214, Member Copy 4 or other documentation containing dates of service and character of discharge. Disabled veterans and other applicants eligible for 10-point Veteran's Preference please include: documentation to validate your claim - VA letter, SF-15, etc).
5. OtherSupporting Documents:
Cover letter, optional
Important Notes:
Utilize the preview feature of USA Jobs to view your documents and ensure the formatting remains and all documents are legible.
Additional materials will not be accepted after the announcement closes (e.g. updated grades, updated resume, etc.).
Your full name must be clearly visible on all documents.
Do not submit encrypted documents.
Tips: Encrypted documents do not transmit properly through USA Jobs. We recommend, you save the document as a new PDF, or Print to PDF to ensure the document comes through properly and is displayed properly using the USA Jobs preview feature.
If the position has an education requirement or you are qualifying on the basis of education, you need to list your education history including the type of degree and your major of study. If the position requires a certain number of credit hours, you are strongly encouraged to list the relevant courses in your resume. Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. We will not access web pages linked on your resume or cover letter to determine your qualification.
Failure to submit any of the above-mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
***SF 50's are now required with the exception of current FHFA employees. Please include one that shows your tenure and competitive status. You will not be considered without this. The SF 50 should show highest grade held on a permanent basis in the competitive service.
A complete application package must be submitted by 11:59 PM (EST) on 02/26/2024 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.
To view the announcement status or your application status: Click on this: https://www.usajobs.gov/Help/how-to/application/status/. Your application status page is where you can view your application status, and review your notifications sent by the hiring agency regarding your application.
If you are unable to apply online, you must request an alternative application which is available from the Human Resources Office. Please contact Devin Hinkle at devin.hinkle@fhfa.gov or (202) 649-3777 to obtain an alternative application.
FEDERAL HOUSING FINANCE AGENCY
400 7th Street, SW
Washington, DC 20219
US
Next steps
After all application packages have been received, we will review your materials to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided in his/her resume and the completed Occupational Questionnaire. Applicants deemed best-qualified may be contacted for an interview. We anticipate making a final job offer for this position within 45 days after the deadline for applications. All candidates will be notified of the final disposition.
There is currently one vacancy available for this announcement. However, should additional vacancies become available within three months from the closing date of this announcement, eligible applicants for this position may be referred for consideration for the additional position(s). Applying to this announcement certifies that you give permission for FHFA to share your application with others in FHFA for similar positions.
FHFA may select from this announcement or any other source to fill one or more vacancies. This announcement may be used to fill like positions in other organizations within the Federal Housing Finance Agency.
In accordance with the Fair Chance Act, the Federal Housing Finance Agency (FHFA) may not request, in oral or written form, that an applicant for an appointment to (FHFA) disclose criminal history record information before the appointing authority extends a tentative offer to the applicant. Allegations of FHFA violations of this Act may be submitted to fairchanceactcomplaints@fhfa.gov or to Fair Chance Act Complaints, Office of Human Resources Management, Employee Relations Branch, FHFA 400 7th Street, SW Washington DC 20219 within 30 days from the agency employee's alleged non-compliance with the law.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
FHFA's application process has been specifically developed to ensure that we only ask you for the information we absolutely need to evaluate your qualifications and eligibility. All applicants are required to submit the following supportive documents:
1. Your Resume: If you have not written a federal resume before, you may want to watch this Resume Writing Tutorial video on the USAJOBS YouTube channel, or read through a helpful Resume Writing FAQ on the USAJOBS Help Site to learn what details you should, and should not, include in your resume. A CV (curriculum vitae) may not contain enough information to meet these resume requirements.
Your resume should list all work experience (paid and unpaid); you must list the full name of each employer.
For all types of work experience, you should indicate the start and end date (include month and year); you must also list the average number of hours per week that your worked.
Your resume should also include any education and training you have completed (list the program title, subject area, number of hours completed, and completion date).
2. SF-50 is required with the exception of current FHFA employees. Please include one that shows your tenure and competitive status. You will not be considered without this. The SF-50 should show highest grade held on a permanent basis in the competitive service.
3. Required, if applicable: CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.)
4. Required, if applicable: Veteran's Preference Documentation (DD-214, Member Copy 4 or other documentation containing dates of service and character of discharge. Disabled veterans and other applicants eligible for 10-point Veteran's Preference please include: documentation to validate your claim - VA letter, SF-15, etc).
5. OtherSupporting Documents:
Cover letter, optional
Important Notes:
Utilize the preview feature of USA Jobs to view your documents and ensure the formatting remains and all documents are legible.
Additional materials will not be accepted after the announcement closes (e.g. updated grades, updated resume, etc.).
Your full name must be clearly visible on all documents.
Do not submit encrypted documents.
Tips: Encrypted documents do not transmit properly through USA Jobs. We recommend, you save the document as a new PDF, or Print to PDF to ensure the document comes through properly and is displayed properly using the USA Jobs preview feature.
If the position has an education requirement or you are qualifying on the basis of education, you need to list your education history including the type of degree and your major of study. If the position requires a certain number of credit hours, you are strongly encouraged to list the relevant courses in your resume. Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. We will not access web pages linked on your resume or cover letter to determine your qualification.
Failure to submit any of the above-mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
***SF 50's are now required with the exception of current FHFA employees. Please include one that shows your tenure and competitive status. You will not be considered without this. The SF 50 should show highest grade held on a permanent basis in the competitive service.
A complete application package must be submitted by 11:59 PM (EST) on 02/26/2024 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.
To view the announcement status or your application status: Click on this: https://www.usajobs.gov/Help/how-to/application/status/. Your application status page is where you can view your application status, and review your notifications sent by the hiring agency regarding your application.
If you are unable to apply online, you must request an alternative application which is available from the Human Resources Office. Please contact Devin Hinkle at devin.hinkle@fhfa.gov or (202) 649-3777 to obtain an alternative application.
FEDERAL HOUSING FINANCE AGENCY
400 7th Street, SW
Washington, DC 20219
US
Next steps
After all application packages have been received, we will review your materials to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided in his/her resume and the completed Occupational Questionnaire. Applicants deemed best-qualified may be contacted for an interview. We anticipate making a final job offer for this position within 45 days after the deadline for applications. All candidates will be notified of the final disposition.
There is currently one vacancy available for this announcement. However, should additional vacancies become available within three months from the closing date of this announcement, eligible applicants for this position may be referred for consideration for the additional position(s). Applying to this announcement certifies that you give permission for FHFA to share your application with others in FHFA for similar positions.
FHFA may select from this announcement or any other source to fill one or more vacancies. This announcement may be used to fill like positions in other organizations within the Federal Housing Finance Agency.
In accordance with the Fair Chance Act, the Federal Housing Finance Agency (FHFA) may not request, in oral or written form, that an applicant for an appointment to (FHFA) disclose criminal history record information before the appointing authority extends a tentative offer to the applicant. Allegations of FHFA violations of this Act may be submitted to fairchanceactcomplaints@fhfa.gov or to Fair Chance Act Complaints, Office of Human Resources Management, Employee Relations Branch, FHFA 400 7th Street, SW Washington DC 20219 within 30 days from the agency employee's alleged non-compliance with the law.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
