The incumbent works in the Office of Congressional Affairs and Communications and supports the Supervisory Communications Specialists in the Office of Congressional Affairs and Communications working on a wide range of Agency communications strategies pertaining to key external stakeholders.
Summary
The incumbent works in the Office of Congressional Affairs and Communications and supports the Supervisory Communications Specialists in the Office of Congressional Affairs and Communications working on a wide range of Agency communications strategies pertaining to key external stakeholders.
The Senior Communications Specialist duties listed below are at the full performance level of the position (EL-14). Depending on the grade level selected, the incumbent will perform the following duties with varying levels of supervision and difficulty:
Major Duties and Responsibilities
External Communications:
The Senior Communications Specialist is responsible for creating and disseminating information to a broad spectrum of individuals and groups affected by Agency programs of the benefits, services, or requirements of such programs. The incumbent is also responsible for assessing the degree of understanding or interest the public has in these programs and activities.
The incumbent advises on the potential public reaction to proposed policies, and plans, organizes, and evaluates communications strategies, programs and materials.
The incumbent also works across divisions and offices within the Agency and with employees at all levels to ensure logistics and details of all announcements are organized effectively, employ all the latest methods of communications, and have been approved at all the appropriate levels.
Senior Communications Specialists use a variety of communication methods in carrying out their mission to inform Agency publics about the programs, policies, and services that are of interest to or affect various groups or individuals. The incumbent will advise top Agency management officials on the possible public and media reactions to proposed policy statements and/or agency actions.
Males born after 12-31-59 must be registered for Selective Service
May be required to successfully complete a probationary period
Only experience and education obtained by the closing date of this announcement will be considered.
Suitable for Federal employment, as determined by background investigation
Resume and supporting documents (See How To Apply)
If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
This position is eligible for inclusion in the bargaining unit. The union that represents employees in this position is the National Treasury Employees Union (NTEU) Local 343.
FHFA participates in e-Verify. All New hires must complete the I-9 Employment Verification form either on or before their first day of employment. If a discrepancy arises, you must take affirmative steps to resolve the matter.
This is NOT a remote or virtual position; you MUST live within or be willing to relocate within a commutable distance to the Washington, DC duty location.
Qualifications
In order to qualify for the Senior Communications Specialist position, you must meet the minimum qualifications for the grade level to which you are applying. Please Note: Your resume MUST clearly identify the dates that support your experience (month/year) and the number of hours per week worked for each position.
Minimum Qualifications EL/GS-14 includes one-year of specialized experience equivalent to the EL/GS-13 grade level which is in or directly related to the line of work of the position to be filled, and has equipped the applicant with the knowledge, skills, and abilities to perform the duties of the position successfully.
Minimum Qualifications EL/GS-13 includes one-year of specialized experience equivalent to the EL/GS-12 grade level which is in or directly related to the line of work of the position to be filled, and has equipped the applicant with the knowledge, skills, and abilities to perform the duties of the position successfully.
Examples of specialized experience include the following:
Experience with media relations interaction, to include drafting appropriate media response to pending inquiries, coordinating interviews, and engaging the press to foster professional relationships, correct misinformation, and identify proactive opportunities to engage.
Composed and performed editing/rewriting of external communications.
Served as copy editor on multiple types of documents, editing for grammar and format.
Applied knowledge of liaison principles, methods, practices and techniques, analytical methods, and interpersonal relations practices in order to develop and apply new approaches to external communication challenges.
Applied knowledge of a wide range of communication principles, practices and strategies.
Coordinated the flow of information between agency or organizational leadership and external stakeholders to provide with timely, complete, and accurate information on agency or organizational activities and policies.
Collaborated with other components within an agency or organization, including divisions and major organizational units, on communicating issues to external stakeholders, some of which are of sensitive and confidential nature.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Documenting Experience:
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume.
Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.
Education
This job does not have an education qualification requirement.
If you are a veteran with preference eligibility and are claiming 5-points veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference visit: https://www.usajobs.gov/Veterans.
Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 90 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp.
FHFA is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment regardless of race, color, religion, gender (including pregnancy, sexual orientation, and gender identity), national origin, disability (physical or mental), age (40 years of age or over), genetic information, parental status, marital status, prior protected EEO activity, political affiliation, or other non-merit factors.
REASONABLE ACCOMMODATION
FHFA provides reasonable accommodations to applicants with disabilities, except when doing so would pose an undue hardship on the Agency. If you need a reasonable accommodation for any part of the application and hiring process, please notify FHFA. The Agency's decision on granting a reasonable accommodation will be made on a case-by-case basis.
Ethics: FHFA employees are subject to government-wide ethical standards of conduct, financial disclosure requirements, and post-employment prohibitions. In addition, certain FHFA employees are prohibited from accepting compensation from Fannie Mae and Freddie Mac for a two-year period after terminating employment with FHFA. Furthermore, to avoid financial conflicts-of interest or the appearance of conflicts-of-interest, FHFA employees may need to divest or sell certain assets they, their spouse, or minor children own or control, including securities issued by Fannie Mae, Freddie Mac, or the Federal Home Loan Banks. Employees who work on Federal Home Loan Bank issues may need to sell or divest financial interests with any of the Federal Home Loan Bank members, which may include stock in bank holding companies, insurance companies, and other financial services firms. Questions regarding these requirements and prohibitions should be directed to the Office of General Counsel at (202) 649-3088.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
All applicants will be rated on the following competencies for this announcement:
Applicants for this position who meet the basic qualification requirements for this vacancy will be rated according to Category Rating Procedures. ***
Candidates applying for this position are applying under delegated examining procedures and will undergo a multi-tiered evaluation process. A subject-matter expert will determine if you possess the competencies and skills required for the position. Candidates successfully achieving the competency/skill review will be evaluated for eligibilities and minimum qualification requirements by human resources.
Finally, you will be rated according to Category Rating Procedures. Based on your veteran's status and responses to the job specific questioner you will be assigned to a pre-defined quality category. There will be three quality categories: Best Qualified, Well Qualified and Qualified. Generally, only candidates in the top-quality category will be referred to the hiring manager for selection.
Best Qualified - Applicants who have experience that is almost identical to those required by the position. (95)
Well Qualified - Applicants who have experience that is very similar to those required by the position. (85)
Qualified - Applicants who meet minimum qualification requirements, but do not identify any additional qualifying experience or skill. (70)
The Category Rating Process does not add veterans' preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher).
All of the information you provide will be verified by a review of the work experience and/or education as shown on your application forms, by checking references or through other means, such as the interview process. This verification could occur at any stage of the application process. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for rating you ineligible.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
FHFA's application process has been specifically developed to ensure that we only ask you for the information we absolutely need to evaluate your qualifications and eligibility. All applicants are required to submit the following supportive documents:
1. Your Resume: If you have not written a federal resume before, you may want to watch this Resume Writing Tutorial video on the USAJOBS YouTube channel, or read through a helpful Resume Writing FAQ on the USAJOBS Help Site to learn what details you should, and should not, include in your resume. A CV (curriculum vitae) may not contain enough information to meet these resume requirements.
Your resume should list all work experience (paid and unpaid); you must list the full name and address of each employer.
For all types of work experience, you should indicate the start and end date (include month and year); you must also list the average number of hours per week that your worked.
Your resume should also include any education and training you have completed (list the program title, subject area, number of hours completed, and completion date).
2. Required, if applicable: CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.)
3. Required, if applicable: Veteran's Preference Documentation (DD-214, Member Copy 4 or other documentation containing dates of service and character of discharge. Disabled veterans and other applicants eligible for 10-point Veteran's Preference please include: documentation to validate your claim - VA letter, SF-15, etc).
4. OtherSupporting Documents:
Cover letter, optional
Important Notes:
Utilize the preview feature of USA Jobs to view your documents and ensure the formatting remains and all documents are legible.
Additional materials will not be accepted after the announcement closes (e.g. updated grades, updated resume, etc.).
Your full name must be clearly visible on all documents.
Do not submit encrypted documents.
Tips: Encrypted documents do not transmit properly through USA Jobs. We recommend, you save the document as a new PDF, or Print to PDF to ensure the document comes through properly and is displayed properly using the USA Jobs preview feature.
If the position has an education requirement or you are qualifying on the basis of education, you need to list your education history including the type of degree and your major of study. If the position requires a certain number of credit hours, you are strongly encouraged to list the relevant courses in your resume. Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. We will not access web pages linked on your resume or cover letter to determine your qualification.
Failure to submit any of the above-mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
A complete application package must be submitted by 11:59 PM (EST) on 01/24/2024 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (https://usajobs.gov). Once logged in, there you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: https://www.usajobs.gov. On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
If you are unable to apply online, you must request an alternative application which is available from the Human Resources Office. Please contact Devin Hinkle at devin.hinkle@fhfa.gov or (202) 649-3777 to obtain an alternative application.
FEDERAL HOUSING FINANCE AGENCY
400 7th Street, SW
Washington, DC 20219
US
Next steps
After all application packages have been received, we will review your materials to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided in his/her resume and the completed Occupational Questionnaire. Applicants will be reviewed based on Merit Promotion or US citizen described above. Applicants referred may be contacted for an interview. We anticipate making a final job offer for this position within 45 days after the deadline for applications. All candidates will be notified of the final disposition.
There is currently one vacancy available for this announcement. However, should additional vacancies become available within three months from the closing date of this announcement, eligible applicants for this position may be referred for consideration for the additional position(s).
FHFA may select from this announcement or any other source to fill one or more vacancies. This announcement may be used to fill like positions in other organizations within the Federal Housing Finance Agency. FHFA benefits remain the same.
In accordance with the Fair Chance Act, the Federal Housing Finance Agency (FHFA) may not request, in oral or written form, that an applicant for an appointment to (FHFA) disclose criminal history record information before the appointing authority extends a tentative offer to the applicant. Allegations of FHFA violations of this Act may be submitted to fairchanceactcomplaints@fhfa.gov or to Fair Chance Act Complaints, Office of Human Resources Management, Employee Relations Branch, FHFA 400 7th Street, SW Washington DC 20219 within 30 days from the agency employee's alleged non-compliance with the law.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
FHFA's application process has been specifically developed to ensure that we only ask you for the information we absolutely need to evaluate your qualifications and eligibility. All applicants are required to submit the following supportive documents:
1. Your Resume: If you have not written a federal resume before, you may want to watch this Resume Writing Tutorial video on the USAJOBS YouTube channel, or read through a helpful Resume Writing FAQ on the USAJOBS Help Site to learn what details you should, and should not, include in your resume. A CV (curriculum vitae) may not contain enough information to meet these resume requirements.
Your resume should list all work experience (paid and unpaid); you must list the full name and address of each employer.
For all types of work experience, you should indicate the start and end date (include month and year); you must also list the average number of hours per week that your worked.
Your resume should also include any education and training you have completed (list the program title, subject area, number of hours completed, and completion date).
2. Required, if applicable: CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.)
3. Required, if applicable: Veteran's Preference Documentation (DD-214, Member Copy 4 or other documentation containing dates of service and character of discharge. Disabled veterans and other applicants eligible for 10-point Veteran's Preference please include: documentation to validate your claim - VA letter, SF-15, etc).
4. OtherSupporting Documents:
Cover letter, optional
Important Notes:
Utilize the preview feature of USA Jobs to view your documents and ensure the formatting remains and all documents are legible.
Additional materials will not be accepted after the announcement closes (e.g. updated grades, updated resume, etc.).
Your full name must be clearly visible on all documents.
Do not submit encrypted documents.
Tips: Encrypted documents do not transmit properly through USA Jobs. We recommend, you save the document as a new PDF, or Print to PDF to ensure the document comes through properly and is displayed properly using the USA Jobs preview feature.
If the position has an education requirement or you are qualifying on the basis of education, you need to list your education history including the type of degree and your major of study. If the position requires a certain number of credit hours, you are strongly encouraged to list the relevant courses in your resume. Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. We will not access web pages linked on your resume or cover letter to determine your qualification.
Failure to submit any of the above-mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
A complete application package must be submitted by 11:59 PM (EST) on 01/24/2024 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (https://usajobs.gov). Once logged in, there you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: https://www.usajobs.gov. On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
If you are unable to apply online, you must request an alternative application which is available from the Human Resources Office. Please contact Devin Hinkle at devin.hinkle@fhfa.gov or (202) 649-3777 to obtain an alternative application.
FEDERAL HOUSING FINANCE AGENCY
400 7th Street, SW
Washington, DC 20219
US
Next steps
After all application packages have been received, we will review your materials to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided in his/her resume and the completed Occupational Questionnaire. Applicants will be reviewed based on Merit Promotion or US citizen described above. Applicants referred may be contacted for an interview. We anticipate making a final job offer for this position within 45 days after the deadline for applications. All candidates will be notified of the final disposition.
There is currently one vacancy available for this announcement. However, should additional vacancies become available within three months from the closing date of this announcement, eligible applicants for this position may be referred for consideration for the additional position(s).
FHFA may select from this announcement or any other source to fill one or more vacancies. This announcement may be used to fill like positions in other organizations within the Federal Housing Finance Agency. FHFA benefits remain the same.
In accordance with the Fair Chance Act, the Federal Housing Finance Agency (FHFA) may not request, in oral or written form, that an applicant for an appointment to (FHFA) disclose criminal history record information before the appointing authority extends a tentative offer to the applicant. Allegations of FHFA violations of this Act may be submitted to fairchanceactcomplaints@fhfa.gov or to Fair Chance Act Complaints, Office of Human Resources Management, Employee Relations Branch, FHFA 400 7th Street, SW Washington DC 20219 within 30 days from the agency employee's alleged non-compliance with the law.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
