Performs multiple and varying assignments in accomplishing goals of the Civil Aerospace Medical Institute (CAMI)/Occupational Health Division (AAM-700). This position is located in the Occupational Health Clinic of the Mike Monroney Aeronautical Center (MMAC).
Summary
Performs multiple and varying assignments in accomplishing goals of the Civil Aerospace Medical Institute (CAMI)/Occupational Health Division (AAM-700). This position is located in the Occupational Health Clinic of the Mike Monroney Aeronautical Center (MMAC).
Yes—This position is not remote. Telework is authorized for situational and emergencies.
Travel Required
Occasional travel - The job may require travel from time-to-time, but not on a regular basis. The travel may be for training or other work-related duties.
Works under the limited direction of the Occupational Health Clinic Manager, AAM-700. Serves as an individual contributor and/or member of a team to accomplish day-to-day operations and may act as a lead for other technical support staff.
Applies experience and advanced knowledge to plan and accomplish multiple varying tasks such as: verifying patient's and/or beneficiary's eligibility based on the MMAC Memorandum of Understanding (MOU). At times, screens patients at the clinic reception desk with registering patients and securing sufficient and required information to determine need and eligibility for care by using an online, electronic patient processing system. Based on patient's condition and reported symptoms, determines if patient should be seen immediately or placed in a patient queue.
Typical assignments may include: establishing, compiling, tracking, and analyzing outpatient records, which includes new patients, existing patients, and coordinating the disposition of retired medical records. Determines and establishes new outpatient records for eligible beneficiaries by selecting the appropriate record jacket and completing all required forms and data. Ensures the patient completes the required Privacy Act Statement in accordance with the Federal Privacy Act of 1974 and the third party collection forms.
Applies experience and advanced knowledge to perform patient check-in procedures to include taking temperatures, obtaining height and weight, and taking blood pressure readings. Responsible for setting up and/or adjusting medical diagnosis equipment and selecting appropriate supplies for various examinations and procedures.
Provides support to the health provider team including the physician, the physician assistants, the nurse, and others in locating, pulling, and/or filing medical records. Retrieves medical records as needed to facilitate record movement/transfer. Prior to refiling, ensures appropriate documents are patient-related and proper for filing. Files pertinent medical information/forms/reports in outpatient records. Reviews outpatient records to identify record deficiencies. Coordinates the transfers appropriately requested medical records to other medical facilities. Utilizes record tracking system to facilitate record availability. Identifies technical problems and recommends or implements solutions and actively participates with the health provider team regarding research, examinations, investigations, and/or inspections. Strives to attain continuous quality improvement in record availability and tracking. Maintains automated/manual tracking methods to facilitate expeditious record movement and ensure record tracking accuracy. Prepares and coordinates retired outpatient health records for retirement and follows regulations and laws for shipment to National Archives. Handles sensitive/confidential medical information in a professional manner.
Demonstrates considerable independence in planning time and coordinates only as needed with the physician/division manager, physician assistants, or more experienced employees to prioritize assignments and use assigned resources. Assists the manager and others with planning and identifying resources to accomplish assignments, projects, and other work activities. Established policies and procedures provide guidance for most assignments but have considerable discretion to select the most appropriate approach.
Work is reviewed periodically, typically through status reports and at completion to ensure compliance and alignment with project or work requirements. Supports multiple projects (operations or research)/programs which affects the objectives of one or more organizational unit or lines of business at the MMAC. Contacts are both internal and external, which may include patients and others e.g., FAA Employees, contractors, military personnel, students, NTSB, various law enforcement agencies, airlines, doctors, etc.
Selective Service Registration is required for males born after 12/31/1959.
A one-year probationary period may be required.
Successful completion of a security investigation may be required.
See Required Documents and Additional Information.
Qualifications
TO QUALIFY AT THE FV-G (FG/GS 9-11) LEVEL, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FV-F (FG/GS 7/8) level. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled.
SPECIALIZED EXPERIENCE includes: Experience in providing technical support to a medical officer, audiologist, pathologist, or other health personnel; establishing, disseminating, or managing patient records/information; processing specimens for laboratory testing; greeting/screening patients in a medical office/clinical environment (e.g., clinic/laboratory reception desk, etc.); obtaining information to determine need and eligibility for care; and operating and maintaining laboratory instruments and equipment.
OR
EDUCATION: Two full years of graduate education or a master's degree
If your qualifications for this position are based on education, you must submit a transcript of your college coursework by the closing date of the announcement. Applicants should provide examples of Specialized Experience in their Work History. Qualifications must be met by the closing date of the announcement.
Education
Please refer to the Qualifications section.
KSA INFORMATION:
As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.
In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.
Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA); Quality Ranking Factor(s) or Other Factors listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information
We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/working_here/financial_disclosure_requirements
The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family.
NOTES:
1) Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed or emailed applications cannot be accepted. Errors or omissions may impact your rating or may result in you not being considered for the job.
2) Some, none or all candidates may be interviewed.
3) This position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website: https://www.faa.gov/jobs/working_here/benefits
4) Additional information regarding living in Oklahoma can be found at www.abetterlifeokc.com
5) To check receipt of documents, please email kinsley.l.kerlick@faa.gov.
This is a bargaining unit position. This position is represented by AFGE 2282: Civil Aeromedical Inst AAM-3.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Supplemental documentation will be accepted in combination with your on-line application. These documents must be uploaded or emailed to 9-AMC-AHF-C400@faa.gov on or before the closing date of this announcement. All submitted documents should reference the announcement number.
If your qualifications for this position are based on education, you MUST SUBMIT A TRANSCRIPT OF YOUR COLLEGE COURSEWORK BY THE CLOSING DATE OF THE ANNOUNCEMENT. Schools must be accredited by an accredited institution recognized by the U.S. Department of Education. If selected, official transcripts will be required prior to employment.
All Veterans: If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions. If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.
If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.
Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service. Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
Duties (be specific in describing your duties)
Employer's name and address
Supervisor name and phone number
Start and end dates including month and year (e.g. June 2007 to April 2008)
Full-time or part-time status (include hours worked per week)
Salary
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.
Federal Aviation Administration
AAC Regional HR Services Branch
6500 S. Macarthur Blvd, HQ Room 155
AHF-S210
Oklahoma City, OK 73169
US
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Supplemental documentation will be accepted in combination with your on-line application. These documents must be uploaded or emailed to 9-AMC-AHF-C400@faa.gov on or before the closing date of this announcement. All submitted documents should reference the announcement number.
If your qualifications for this position are based on education, you MUST SUBMIT A TRANSCRIPT OF YOUR COLLEGE COURSEWORK BY THE CLOSING DATE OF THE ANNOUNCEMENT. Schools must be accredited by an accredited institution recognized by the U.S. Department of Education. If selected, official transcripts will be required prior to employment.
All Veterans: If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions. If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.
If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.
Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service. Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
Duties (be specific in describing your duties)
Employer's name and address
Supervisor name and phone number
Start and end dates including month and year (e.g. June 2007 to April 2008)
Full-time or part-time status (include hours worked per week)
Salary
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.
Federal Aviation Administration
AAC Regional HR Services Branch
6500 S. Macarthur Blvd, HQ Room 155
AHF-S210
Oklahoma City, OK 73169
US
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
