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Recreation Fee Technician

Department of the Interior
National Park Service
Joshua Tree National Park
This job announcement has closed

Summary

This position is located in Joshua Tree National Park, in southern California.

Career-Seasonal appointments are permanent positions and include the same benefits as Career appointments, but do not provide work on a year-round basis. Work is expected to be at least 24 pay periods up to 25 with a period of non-pay ocurring in June.

Open to the first 101 applicants or until 10/04/2023 whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration.

Overview

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Hiring complete
Open & closing dates
09/21/2023 to 10/04/2023
This job will close when we have received 101 applications which may be sooner than the closing date. Learn more
Salary
$48,655 to - $63,247 per year
Pay scale & grade
GS 6
Location
1 vacancy in the following location:
Twentynine Palms, CA
Remote job
No
Telework eligible
No
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent - Career-Seasonal
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Other
Drug test
No
Position sensitivity and risk
Moderate Risk (MR)
Trust determination process
Announcement number
PW-1547-JOTR-23-12123013-DE
Control number
750388800

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Duties

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  • Prepare and complete remittance reports for funds donated and/or collected by others. Review shift reports and count funds collected. Verify funds collected against shift reports, journal and receipt tapes, and a register of refunded and voided transactions. Verify and confirm sales of pre-numbered receipts, passes, and/or tickets on register journal tapes and POS records. Count and balance all monies for each shift report. Verify and remit funds using dual controls protocol. Investigate and proactively resolve routine or recurring discrepancies, and track overages, shortages, and errors.
  • Assist higher level personnel with auditing fee collection program components/systems (e.g., cash registers, road/trail registers, honor systems, AFMs, donation boxes, etc.). Assist in completing audit paperwork and documenting findings. Communicate audit results to supervisor.
  • Provide informal and formal training and education to employees, partners, volunteers, interns, cooperating association representatives, etc. regarding automated and non-automated fee processes, systems, software programs, tools, etc.
  • Review fee collection shift and/or donation records for completeness and accuracy. Inspect shift reports, logs, and records. Determine the amount and extent of errors, if any, and the procedures for correcting any problems identified. Verify the accuracy of records, reconstructing, tracing, and correcting errors, if applicable.
  • Maintain accountability records of fee collections showing transactions from the point-of-receipt to the time-of-deposit. Review, research, and track various accounting records as appropriate. Follow retention guidelines for all records. Create accountability records for the tracking of fee collection transactions and activities (e.g., accountable stock, overages/shortages, inventory, credit card chargeback).
Twentynine Palms Area Information
The city of Twentynine Palms is the home of Joshua Tree National Park Headquarters and North Park Entrance and proud host of the Marine Corps Air Ground Combat Center, the world's largest Marine Corps training base. The city is renowned for its world class murals and artists, supportive business climate, pristine air, beautiful natural surroundings, desert and mountain vistas, and friendly family lifestyle. Beyond the last of the traffic lights, we are the gateway to the Mojave Desert, Joshua Tree National Park, the Mojave National Preserve, and the great California Outback. About - Twentynine Palms, California (twentynine-palms.ca.us)

Requirements

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Conditions of employment

  • U.S. Citizenship required.
  • Appointment subject to background investigation and favorable adjudication.
  • Meet Selective Service Registration Act requirement for males.
  • Complete the initial online assessment and USAHire Assessment, if required.
  • Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
  • You will be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license is required. You will be required to submit a Motor Vehicle Operator's License and Driving Record. You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by you.
  • You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.
  • You may be required to work on-call, evenings, weekends, holidays, overtime and shift work.
  • If you are a new employee or supervisor in the Federal government, you will be required to complete a one-year probationary period.
  • You may be required to travel overnight away from home on an occasional basis. You must obtain a government charge card for travel purposes.
  • Applicants must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program.

Qualifications

All qualifications must be met by the closing date of this announcement-10/04/2023-unless otherwise stated in this vacancy announcement.

Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience.

To qualify for this position at the GS-06 grade level, you must possess of the following minimum qualifications by close of the announcement:

EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-05 grade level in the Federal service (obtained in either the public or private sectors). This experience is defined as performing money handling, tracking and depositing monies; auditing fee collection and deposit procedures; completing accurate shift accountability documentation related to money and stock; leading others involved in fee collection and visitor orientation programs and working with technology and software used in revenue and fee management. . You must include hours per week worked.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no substitution of education for experience at the grade level(s) of this announcement.

Additional information

A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay.

A Recruitment Incentive May Be Authorized for a newly selected employee when appointed to a permanent, temporary, or term position. A Federal employee who is transferring to the National Park Service from another component, bureau or Federal agency and who does not meet the conditions under 5 CFR 575.102 is not eligible for a recruitment incentive.

A Relocation Incentive May Be Authorized for a Federal employee when the employee must move, as directed by the National Park Service (NPS) either through a management directed reassignment or selection for employment, to a different location at least 50 miles away from the one where his/her position of record held at time of selection is currently located, due to a need of the NPS. A relocation incentive is not the same as a Permanent Change of Station (PCS) move and, as such, may be granted in conjunction with one another.

This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.


Physical Demands: This position requires standing for long periods of time, as well as walking, bending, lifting of moderately heavy items. Mental stress and physical fatigue occur due to the high volume of personal contacts and the responsibility of dealing with large amounts of money. If applicable, extreme physical exertion may be required while performing search and rescue, wildland firefighting, and other emergency response duties.

Working Conditions: This position typically works at an entrance station, campground office, fee office, remit office, visitor center, and/or visitor contact station. Work is often performed in small, outdoor structures with open windows which results in exposure to extremes of temperature, rain, snow, wind, and direct sunlight. Park areas may be geographically located in areas of high elevation, rugged terrain, or dense populations. High levels of vehicle noise and emissions may exist during heavy visitation periods. Duties may be performed alone and/or in isolated locations.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

A review of your resume and supporting documentation will be made and compared against your responses to the Occupational Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Occupational Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score may be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you may lose consideration for this position. Please follow all instructions carefully; errors or omissions may affect your rating.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

  • Accountability
  • Accounting
  • Arithmetic/Mathematical Reasoning
  • Auditing
  • Customer Service
  • Flexibility
  • Integrity/Honesty
  • Internal Controls/Integrity
  • Interpersonal Skills
  • Reasoning
  • Teamwork


To Preview the application questionnaire, click the following link:https://apply.usastaffing.gov/ViewQuestionnaire/12123013

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into one of three categories:
  • Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position
  • Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job
  • Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job.

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