The Operations Directorate provides the support structure, methodology, tools procedures, performance monitoring and assurance necessary for the proper operation and maintenance of the National Airspace System (NAS) and the Technical Operations Service Unit, AJW-0.The analyst uses knowledge of, and experience with aviation safety policies and procedures to ensure the organization is compliant with the latest FAA and ATO policies, directives and
the Safety Management System (SMS) Manual.
Summary
The Operations Directorate provides the support structure, methodology, tools procedures, performance monitoring and assurance necessary for the proper operation and maintenance of the National Airspace System (NAS) and the Technical Operations Service Unit, AJW-0.The analyst uses knowledge of, and experience with aviation safety policies and procedures to ensure the organization is compliant with the latest FAA and ATO policies, directives and
the Safety Management System (SMS) Manual.
Yes—This position is not remote. Telework is authorized for situational and emergencies.
Travel Required
25% or less - The job may require up to 25% travel.
Relocation expenses reimbursed
Yes— - Fixed Rate PCS - Permanent Change of Station (U.S. Citizens) - In accordance with applicable FAA Travel regulations, a fixed relocation payment of $10,000 will be paid to new hires to Federal service, former Federal employees (reinstatements), and student trainees. A fixed relocation payment of $27,000 will be paid to current Federal employees. Relocation expenses paid are subject to applicable taxes.
The Management and Program Analyst applies experience and comprehensive knowledge of the analytical and evaluative methods and techniques to assess program development or execution and improving organizational effectiveness and efficiency. Performs analysis of aviation safety policies and procedures to provide data to support the coordination and execution of the National Airspace System (NAS) safety program within the organization. Acts as an individual contributor who assists more experienced analysts in the development of improvements to the safety of the NAS.
Applies analytical and evaluative methods and techniques to retrieve data from the Facility, Service, and Equipment Profile (FSEP) data and information system. FSEP is the official inventory of the National Airspace System (NAS) operational infrastructure, including facilities/ services, Non-Federal Program facilities, and equipment owned, maintained, certified, inspected, or coordinated by Technical Operations personnel. Analyzes and evaluates national programs and policies, and assists in the development of program management processes and procedures that are nationwide in applicability.
Conducts complex organizational and program studies and evaluations to identifies problems and makes recommendations to improve processes and systems. Documents the findings of studies and prepares recommendations for the implementation of new systems, procedures, or organizational/program changes. Reviews program analytical, statistical, and qualitative data and shares findings and recommendations with management to assist in the strategic planning of programs, systems and capabilities of the organization.
Analyzes and evaluates proposed changes in mission and operating procedures, and identify impact to operations. Ensures program plans and projections are consistent with program guidance. Analyzes management information requirements to assists in the development of program or administrative reporting systems including the systems specifications, data gathering and systems evaluation methods. Performs qualitative and quantitative analyses to assess, analyze and evaluate processes and systems. Researches and investigates new or improved management practices for application to agency programs or operations. Uses data derived from quantitative analysis to compile project results and to assist in making recommendations to management as a basis for making decisions.
Possesses knowledge and experience working across functional and organizational lines to acts as a liaison between Technical Operations and other lines of business within ATO as well as outside organizations. Established policies/procedures provide guidance for most assignments, but allow considerable discretion for employee to select the most appropriate approach(es) or recommend new approaches. Resolves most problems and work issues without the assistance of a manager, project/program manager, team leader, or more experienced professional.
Contacts typically are internal and external, with regular contacts among major subdivisions and LOB's/SO's, customers, and other external parties to share information about the FAA and explain the applications of policies and procedures to management on FAA and ATO safety policies, procedures, directives, and guidelines. Work is reviewed rarely, typically through status reports and at project completion, to ensure policy compliance and alignment with the requirements of projects and/or other work activities. Work activities impact directly on the objectives of one or more organizational units, major subdivisions, and/or LOB/SOs and may affect the objectives
of the FAA.
Selective Service Registration is required for males born after 12/31/1959.
Designated or Random Drug Testing required.
Successful completion of a security investigation may be required.
A one-year probationary period may be required.
Please Review Required Documents & Additional Information
Qualifications
TO QUALIFY FOR THIS POSITION AT THE FV-I (FG/GS 13) level, you must demonstrate in your application you possess one (1) year of Specialized Experience equivalent to FV-H (FG/GS 12) level.
SPECIALIZED EXPERIENCEincludes: experience performing analysis of aviation safety policies and procedures; applying analytical and evaluative methods and techniques; identify problems and makes recommendations to improve processes and systems; enforcing rules of Scrum/Kanban in a team setting by exhibiting Scaled Agile Framework (SAFe) core values, principles, and practices; experience facilitating and participating in Scaled Agile Framework (SAFe) events (Daily Stand-ups, Iteration Planning, Iteration Review, and Iteration Retrospectives); work as a Product Owner or with a Product Owner to manage product backlogs with respect to priorities and scope.
AND
QUALITY RANKING FACTOR (QRF): A well-qualified candidate will demonstrate experience using Atlassian software suite or similar platform to manage product backlogs, Kanban boards, configuration baselines within their resume, and possess active certification of Scaled Agile Framework training as a Scrum Master, Release Train Engineer, and/or product owner (certification required).
Applicants should include examples of Specialized Experience in their Work History. Qualifications must be met by the closing date of the announcement.
Education
KSA Information
As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.
In lieu of providing a KSA narrative response in the text box listed below each Knowledge Skills and Abilities (KSAs), in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.
Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the KSAs and Other Factors listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information
We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/working_here/financial_disclosure_requirements
The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family.
This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing.
NOTES:
1. Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed, or emailed applications cannot be accepted.
2. Some, none or all applicants may be interviewed.
3. Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.
4. Position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website: http://www.faa.gov/jobs.working_here/benefits.
5. Additional information regarding living in Oklahoma can be found at www.abetterlifeokc.com.
6. Please upload supporting documents into USAjobs.gov or 9-AMC-AHF-C400@faa.gov and reference the announcement number. To confirm receipt of emailed documents please contact Tia Bagby at Tia.M.Bagby@faa.gov, 405-954-8019.
This position is eligible but not in a bargaining unit.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Supplemental documentation, e.g. transcripts, certifications, etc. will be accepted in combination with your on-line application. These documents must be uploaded onto USAjobs.gov or emailed to 9-AMC-AHF-C400@faa.gov on or before the closing date of this announcement. All submitted documents should reference the announcement number.
If you are requesting consideration for any of the special hiring authorities, you must submit the following documentation:
Persons with Disabilities and Persons with Targeted Disabilities Appointment: You must provide proof of disability documentation (i.e. Schedule A Letter) that:
May be a letter or other documentation on official stationery or letterhead with an official signature.
Clearly states that you are eligible for appointment under the PWD/PWTD hiring authority or a Schedule A appointment authority as outlined in5 CFR Section 213.3102(u).
Must indicate that the individual is indeed a person with an intellectual disability, severe physical disability, or psychiatric disability.
Does not need to detail the specific disability, medical history, or need for accommodation.
All Veterans: If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions. If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.
If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.
Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service. Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
Duties (be specific in describing your duties)
Employer's name and address
Supervisor name and phone number
Start and end dates including month and year (e.g. June 2007 to April 2008)
Full-time or part-time status (include hours worked per week)
Salary
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.
Federal Aviation Administration
AAC Regional HR Services Branch
6500 S. Macarthur Blvd, HQ Room 155
AHF-S210
Oklahoma City, OK 73169
US
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Supplemental documentation, e.g. transcripts, certifications, etc. will be accepted in combination with your on-line application. These documents must be uploaded onto USAjobs.gov or emailed to 9-AMC-AHF-C400@faa.gov on or before the closing date of this announcement. All submitted documents should reference the announcement number.
If you are requesting consideration for any of the special hiring authorities, you must submit the following documentation:
Persons with Disabilities and Persons with Targeted Disabilities Appointment: You must provide proof of disability documentation (i.e. Schedule A Letter) that:
May be a letter or other documentation on official stationery or letterhead with an official signature.
Clearly states that you are eligible for appointment under the PWD/PWTD hiring authority or a Schedule A appointment authority as outlined in5 CFR Section 213.3102(u).
Must indicate that the individual is indeed a person with an intellectual disability, severe physical disability, or psychiatric disability.
Does not need to detail the specific disability, medical history, or need for accommodation.
All Veterans: If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions. If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.
If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.
Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service. Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
Duties (be specific in describing your duties)
Employer's name and address
Supervisor name and phone number
Start and end dates including month and year (e.g. June 2007 to April 2008)
Full-time or part-time status (include hours worked per week)
Salary
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.
Federal Aviation Administration
AAC Regional HR Services Branch
6500 S. Macarthur Blvd, HQ Room 155
AHF-S210
Oklahoma City, OK 73169
US
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
