Clarification from the agency

Vacancy is open to All US Citizens. This position is not authorized to be filled virtually or through outstationing. The Official Duty Station (ODS) for this position is Woodlawn, MD. To participate in telework, you must reside within a 2-hour commute to this ODS.

• Systems include Facilities Service Requests, Project Management, Reservation Management, Facility Assessments, Capital Planning, Computer Aided Design Management, Move Management and Building Information Management and systems-related projects.
• Work involves oversight and technical monitoring of contracting employees developing systems software for the various applications. Directs IWMS/CMMS activities within the Office of Facilities and Logistics Management (OFLM).
• This responsibility includes directing the analyses, design, development, implementation of the software and IWMS/CMMS COTS product upgrades for OFLM and involve full agency-wide implementation and support.
• Researches, evaluates, develops and implements IT applications needed to support IWMS/CMMS systems to meet buildings management functional and performance requirements.
• Leads new IT projects, participates and frequently leads teams responsible for developing IT solutions and establishes support for IT application priority and requirements.
• Directs the design and development of state-of-the-art systems for agency facilities-related automated systems; serves as administrator, project manager and/or project officer on all programs, projects and contracts associated with these systems.
• Manages projects, which may include participants from other agency components and outside contractors, leading to the design, development and/or modification of existing automated systems and/or related automated systems, nationwide.
• Performs IWMS/CMMS software upgrades with COTS vendors based on continuous development/integration and Agile systems development with business processes.
• Serves as lead technical point of contact to troubleshoot hardware and COTS software issues and makes recommendations on hardware and software needs.
• Occasionally performs work in the server room.

Conditions of employment

• U.S. Citizenship required. Selective Service Registration, if applicable (www.sss.gov)
• Fingerprinting and background and/or security investigation may be required, Job offers are contingent on fingerprinting and background / security investigation results
• Selectees may be required to serve a 1 year probationary period
• Relocation expenses will not be paid
• All qualification requirements must be met by the closing date of the announcement
• This announcement has a selective placement factor that must be met and specifically described in your resume.
• See Additional Information section for other conditions of this position.

Qualifications

MINIMUM QUALIFICATIONS:
To qualify for this GS-13 IT Specialist position, you must demonstrate:
(1) the Competencies for the federal 2210 series AND
(2) at least 52 weeks of Specialized Experience AND
(3) the Selective Placement Factor (SPF)

(1) 2210 Series Competencies

Attention to Detail -- Is thorough when performing work and conscientious about attending to detail.

Customer Service -- Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication -- Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues and responds appropriately.

Problem Solving -- Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives and to make recommendations.

(2) SPECIALIZED EXPERIENCEmust have been gained in a federal position at or above GS-12 OR (if your position and/or experience is in another federal pay scale OR outside of federal service) by performing duties at a level equivalent to GS-12 or above.

SPECIALIZED EXPERIENCE is work that primarily consists of planning, designing and developing facility-related application systems, such as Tririga and FMSystems, to meet long-range facilities and logistics management systems needs.

If you have this experience, your resume must describe, in your own words, the duties you perform that meet the requirements for this position.

Since Specialized Experience also has a time component, it must be evident that the duties you describe are at the required level for at least 52 weeks.

Reviewers cannot assume you perform duties you don't describe.

An affirmative response to the online questionnaire is not sufficient to demonstrate experience.

Your resume must show complete dates (month/day/year) for each position described (and if your position is or was federal, your grade at the time experience was gained). Resumes that don't include this information may not satisfy the requirement to demonstrate 52 weeks performing specific work at the required level.

If your experience includes a federal career-ladder position, separate your qualifying grade-level experience. Career-ladder positions described as a single position may not satisfy the requirement to demonstrate 52 weeks performing specific work at the required level.

SPECIALIZED EXPERIENCE must be met by the closing date of this announcement.

(3) SELECTIVE PLACEMENT FACTOR: Knowledge of IWMS/CMMS systems to effectively support automation processes and apply system upgrades

To meet this requirement, you must demonstrate at least 3 of the following experiences:

-- experience developing building automation systems, buildings management systems and/or systems performance measurement techniques to operate and maintain facilities and energy management systems nationwide

-- experience designing, engineering and implementing building automation systems for an agency or large organization based on state-of-the-art computer technology and automated systems

-- experience documenting data requirements provided by staff from within or outside of an organization, other agency components and outside contractors to develop new building automation systems

-- experience performing Integrated Work Management System (IWMS) / Computerized Maintenance Management Software (CMMS) upgrades with Commercial Off-The-Shelf (COTS) vendors

If you claim this experience, it must be clearly described in your resume or you cannot receive credit for it and will be rated ineligible.

MINIMUM QUALIFICATIONS (e.g., IT Competencies, Specialized Experience and at least 3 of the Selective Placement Factor experiences) must be met by the closing date of this announcement.

Information on this series can be found at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

(1) You will receive a score based on your responses to the experience questions in the online questionnaire. Veterans' Preference is considered during this part of the evaluation.

Preview questions herehttps://apply.usastaffing.gov/ViewQuestionnaire/12128969

(2) Using that score, you will be placed into one of three Category Rating groups.
-- Best Qualified: candidates who demonstrate a high level of knowledge, skills and abilities
-- Well Qualified: candidates who demonstrate a satisfactory level of knowledge, skills and abilities
-- Qualified: candidates who demonstrate a minimum level of knowledge, skills and abilities

(3) If you are among the highest-ranking applicants based on your score, your resume will be reviewed by HR to determine if you meet the Minimum Qualifications required for this position.

Your resume must describe, in your own words, the duties you perform that demonstrate the IT Competencies, Specialized Experience and Selective Placement Factor experiences required for this position (see QUALIFICATIONS), as well as duties that demonstrate the following as they relate to the Specialized Experience. It must be evident that the duties you describe are at the required level for at least 52 weeks. Duties not clearly described cannot be credited.

-- Ability to use analytical principles, methods, techniques and procedures

-- Knowledge of applications system design and development

-- Skill in creating project plans and scheduling assignments to complete complex work assignments

-- Knowledge of IWMS/CMMS systems to effectively support automation processes and apply system upgrades (Selective Placement Factor)

It is not sufficient to make claims in the questionnaire that are not supported in your resume.

Information not specifically stated in your resume cannot be assumed. Information copied or restated from the announcement or rating criteria will not be considered. If this occurs, you may be found ineligible.

Affirmative responses to the eligibility questions and experience in the online questionnaire are subject to verification.

(4) The highest-ranked applicants who demonstrate the IT Competencies, Specialized Experience and Selective Placement Factor experiences for this position will be referred to the hiring manager following Priority Selection procedures and applicable documents will be forwarded for further review.

Your description of your knowledge, skills and abilities is subject to verification by the selecting official. You may be asked to provide specific examples or documentation or to verify a response by a practical demonstration of your claimed ability.


PRIORITY SELECTION:
Well-qualified CTAP and ICTAPapplicants will receive the first consideration ONLY IF appropriate supporting documents are provided (see Career Transition Guide AND the Required Documents section).

Veterans' Preference eligibles will be placed ahead of others in the category for which they are ranked.

Qualified preference-eligibles who demonstrate a compensable service-connected disability of at least 10 percent will be placed in the Best Qualified category.

See Required Documents for information on how to support these claims.