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This job is open to

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The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Career transition (CTAP, ICTAP, RPL)

Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.

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Duties

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The BLS headquarters is currently located in Washington, D.C. but is in the process of relocating within the National Capital Area to Suitland, Maryland. If selected for this position, with an assigned duty station of the Washington, D.C. area, you will have the option to temporarily telework to the maximum extent, subject to applicable pay regulations, while the current headquarters is decommissioned and the future headquarters is being built. Upon completion of the new headquarters offices in Suitland, MD, you will be expected to report to the Suitland Federal Center after receiving notification to do so. At that time, you may be eligible to work remotely or telework extensively with approval from your supervisor and if consistent with telework policies and mission needs of BLS.

This position serves as a System Administrator (Windows/Linux) and Network Specialist. Duties may include, but are not limited to the following:

Leading and performing work related to the installation, testing, research, operation, troubleshooting, and maintenance of hardware and software systems along with associated components
Leading and performing work related to the planning, analysis, design, development, testing, configuration, installation, integration, and maintenance of network systems used for the transmission of information

Requirements

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Conditions of employment

Must be a U.S. Citizen.
Must be at least 16 years old.
Requires a probationary period if the requirement has not been met.
Candidate required to obtain the necessary security/investigation level.
Candidate required to perform work both on and off site, on call, and during off hours to include working overtime on evenings, weekends, holidays, and on an emergency basis..

Qualifications

Candidates must demonstrate proof of meeting the Minimum Qualifications, that is, BOTH the Experience and the Specialized Experience listed below.

Minimum Qualifications

Experience

IT-related experience; experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. Experience must have demonstrated each of the four competencies listed below.

Attention to Detail - Is thorough when performing work and conscientious about attending to detail. An experience indicator at this level includes planning, prioritizing, and organizing project/program requirements.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. An experience indicator at this level includes in-depth analysis and resolution of complex problems such as assessing customers' needs and tailoring information about products and/or services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. An experience indicator at this level includes orally justifying decisions, conclusions, findings, and/or recommendations in a professional setting such as orally presenting project/program-related information to engage in open and constructive discussions and sharing of information.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. An experience indicator at this level includes gathering and analyzing facts, drawing conclusions, and developing recommendations/identifying alternatives to solve complex problems such as utilizing various sources to conduct research to determine proper alternatives and providing recommendations to resolve project/program-level issues that impact the work and outcomes of an organization.

AND

Specialized Experience

Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, i.e. GS-12, in the Federal Service. Specialized experience is defined as all of the following:

1. Demonstrated experience serving as a system administrator of Microsoft Windows Client, Microsoft Windows Server, and Linux operating systems in an enterprise Local Area Network (LAN) and Wide Area Network (WAN) environment.

-An example of an experience indicator at this level includes installing, configuring, and maintaining all of the following: operating system software and components; operating system patches and virus detection software; and, web server-related software.

2. Demonstrated experience integrating network systems into existing infrastructures.

-Examples of experience indicators at this level include establishing connectivity between remote sites; creating network maps; troubleshooting network problems; developing and implementing configuration management plans; performing network diagnostics; analyzing network traffic patterns; securing a network e.g. configuring and managing IIS, F5, or Akamai; or, managing certificates.

3. Demonstrated experience providing 24/7 operational systems support.

-Examples of experience indicators at this level include providing public-facing systems operational support; developing automated server recovery jobs; or, monitoring systems, web sites, servers, and network applications, preferably IIS, F5, Windows, Linux, and Virtual Machines.

Education

Education may not be substituted for experience at this level.

Additional information

Persons who are deaf, hard of hearing, blind, or have speech disabilities, please dial 711 to access telecommunications relay services.

Applicants must meet all legal and regulatory requirements. Reference the "Required Documents" section for additional requirements.

This position is inside the bargaining unit. It is within the Washington, D.C. metropolitan area, therefore, the position will be included in the Local 12, AFGE bargaining unit.

The mission of the Department of Labor (DOL) is to protect the welfare of workers and job seekers, improve working conditions, expand high-quality employment opportunities, and assure work-related benefits and rights for all workers. As such, the Department is committed to fostering a workplace and workforce that promote equal employment opportunity, reflects the diversity of the people we seek to serve, and models a culture of respect, equity, inclusion, and accessibility where every employee feels heard, supported, and empowered.

Refer to these links for more information: GENERAL INFORMATION, REASONABLE ACCOMMODATION, ADDITIONAL DOCUMENTATION, FORMER FEDERAL EMPLOYEES

As a condition of employment, all personnel must undergo a background investigation for access to DOL facilities, systems, information and/or classified materials before they can enter on duty: BACKGROUND INVESTIGATION

Telework Positions: Eligibility is determined by management based on position duties during the recruitment process. Employee participation in telework on a routine or situational basis is determined by management primarily based on business needs. Employees participating in telework are subject to the terms and conditions of the Department of Labor's Telework Program.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

If you meet the minimum qualifications, you will be evaluated against the evaluation factors below and will be placed into a category based on your vacancy question responses.

Categories

Category A - Meets the minimum qualifications requirements and demonstrates superior proficiency in applying critical competencies required by this position.
Category B - Meets the minimum qualifications requirements and demonstrates satisfactory proficiency in applying critical competencies required by this position.
Category C - Meets the minimum qualifications requirements and demonstrates familiarity in applying critical competencies required by this position.

Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies:

Configuration Management
Network Management
Operating Systems
Systems Integration

You may preview questions for this vacancy here: https://apply.usastaffing.gov/ViewQuestionnaire/12123840

The information you provide may be verified by a review of your paid, unpaid, volunteer, and other lived experience, as it demonstrates the competencies or skills required for the position to be filled. Your evaluation may include an interview, reference checks, or other assessment conducted by HR specialists, subject matter experts, or panel members and may include other assessment tools (ex. interview, structured interview, written test, work sample, etc.). The examining Office of Human Resources (OHR) makes the final determination concerning applicant ratings. Your resume MUST provide sufficient information to substantiate your vacancy question responses. If not, the OHR may amend your responses to more accurately reflect the level of competency indicated by the content of your resume.

INFORMATION FOR ICTAP/CTAP ELIGIBLE(S) ONLY: If you are eligible for special priority selection under ICTAP/CTAP, you must be well-qualified for the position to receive consideration. ICTAP/CTAP eligible(s) who are placed into Category B or higher will be considered "well-qualified." Be sure to review the eligibility questions to reflect that you are applying as an ICTAP or CTAP eligible and submit supporting documentation.

Click Application of Veterans Preference for Category Rating Jobs for more information.

Required Documents

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The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. You are not required to submit a document if it does not apply to you. Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission. Also, do not upload password-protected documents.

Proof of Minimum Qualifications: For Experience and Specialized Experience, your resume must contain detailed descriptions demonstrating that you meet the requirements listed in this announcement. If your resume does not demonstrate proof of the minimum qualifications, you will be deemed not qualified. See the Requirements section, i.e. under Qualifications, for more details.
Veterans Documents (if applicable): To be considered as a 5-point preference eligible, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD214. Your DD-214 must show the type of discharge and dates of active duty. To claim 10-point preference, you must submit a copy of your DD214; an Application for 10-point Veteran's Preference, SF15; and the proof of entitlement of this preference which is normally an official statement, dated 1991 or later, from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability. (For active-duty service members expecting honorable or general discharge or release within 120 days, click Active Duty). Without this documentation, you will not receive the veteran's preference. For more information, go to Feds Hire Vets - Veterans Preference
Displaced Employee Placement Documents - Only required if requesting priority consideration under CTAP or ICTAP eligibility.
Cover Letters are not mandatory and will not be used to verify experience but may be submitted.

Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship, and the E-Verify system will be used to confirm the employment eligibility of all new hires.

Help

To apply for this position, you must complete the initial online application, including submission of the required documentation specified in the "Required Documents" section.

Follow the steps below to apply. Your application and ALL required supplemental documents MUST be received by 11:59 pm Eastern Time (ET) on the vacancy closing date to receive consideration. Paper applications and supplemental documents submitted in any other manner without prior approval from the vacancy contact will not be considered. Click here for information on Reasonable Accommodations.

SAVE your information before the 30 MINUTE TIMEOUT! For help, go to USAJOBS Help Center.

STEP 1 - Create USAJOBS Account on www.usajobs.gov, including your Resume and Saved Documents. Your resume must provide sufficient information to substantiate your responses to the self-assessment vacancy questions. If not, HR may amend your responses to more accurately reflect the competency indicated by resume content. FOR EACH EMPLOYMENT PERIOD, include: start/end month & year and note full-time or part-time (if part-time, include # of hours worked per week); otherwise, your application may be considered incomplete.

STEP 2 - Complete the 1st part of the application process (USAJOBS). Once you have identified a job on USAJOBS that you wish to apply for, click on the title and click the "Apply" button. For questions about the vacancy, contact the Agency Contact at the bottom of the announcement. Click "Start Application" and proceed through the 5 steps noted at the top of the USAJOBS page. You will be able to select a resume and documents from your USAJOBS Account that you can submit as a package as part of your DOL application. In Step 5, click "Continue to Agency Site".

STEP 3 - Complete the 2nd part of the application process (DOL). On the Department of Labor (DOL) page, create a DOL Account if you have not already and click "APPLY TO THIS VACANCY". Continue through the 7 progress steps indicated by circles at the top of the DOL page. The 3rd progress step is where you answer the vacancy-specific questions. The 4th progress step "Documents" is where you submit the required documents (only if applicable to you) specified in the "Required Documents" section of this vacancy. If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission.

STEP 4 - On the "Review and Submit" step, click "Submit Application." The last "Confirmation" step will turn green noting that your application was submitted successfully.

STEP 5 - Edit Application as needed by 11:59 pm ET of the Closing Date by returning to USAJOBS, clicking the vacancy, then "Update Application".

Agency contact information

Kyle Zagorski

Phone: 202-693-7668
Email: zagorski.kyle.2@dol.gov

Address: Bureau of Labor Statistics
200 Constitution Avenue NW
Washington, DC 20210
US

Next steps

Once your complete application is received, we will conduct an evaluation of your qualifications and refer candidates for selection consideration. Candidates will be referred to the hiring manager for further consideration and possible interviews. You will be notified of the outcome. A selection is expected to be made within 30 calendar days of the issuance date of the certificate.

For instructions on how to check the status of your application, go to: USAJOBS Help Guide.

USAJOBS will no longer send status alert email notifications. You can check your application status in the TAS by logging into USAJOBS and in the Applicant Dashboard, click the hiring agency Talent Acquisition System (TAS). If the TAS does not provide application tracking information, contact the agency point of contact on the job announcement.

Required Documents

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The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. You are not required to submit a document if it does not apply to you. Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission. Also, do not upload password-protected documents.

Proof of Minimum Qualifications: For Experience and Specialized Experience, your resume must contain detailed descriptions demonstrating that you meet the requirements listed in this announcement. If your resume does not demonstrate proof of the minimum qualifications, you will be deemed not qualified. See the Requirements section, i.e. under Qualifications, for more details.
Veterans Documents (if applicable): To be considered as a 5-point preference eligible, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD214. Your DD-214 must show the type of discharge and dates of active duty. To claim 10-point preference, you must submit a copy of your DD214; an Application for 10-point Veteran's Preference, SF15; and the proof of entitlement of this preference which is normally an official statement, dated 1991 or later, from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability. (For active-duty service members expecting honorable or general discharge or release within 120 days, click Active Duty). Without this documentation, you will not receive the veteran's preference. For more information, go to Feds Hire Vets - Veterans Preference
Displaced Employee Placement Documents - Only required if requesting priority consideration under CTAP or ICTAP eligibility.
Cover Letters are not mandatory and will not be used to verify experience but may be submitted.

Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship, and the E-Verify system will be used to confirm the employment eligibility of all new hires.

How to Apply