This recruitment is for the Heath Resources and Services Administration Recent Graduate program. These positions are located in the Health Resources and Services Administration, Office of Information Technology. The duty location is in Rockville, MD and is not eligible for remote work.
Summary
This recruitment is for the Heath Resources and Services Administration Recent Graduate program. These positions are located in the Health Resources and Services Administration, Office of Information Technology. The duty location is in Rockville, MD and is not eligible for remote work.
The Recent Graduate program duration is one year. Upon successful completion of the program and at the agency's discretion, the appointee may be converted to a term or permanent position in the competitive service.
This position is a mission critical occupation and is responsible for the analysis of system and/or security requirements, the development and implementation of mission critical applications for the agency's Information Technology operations.
As an IT Specialist Network Services, you will perform routine tasks as documented through Standard Operating Procedures utilizing a basic knowledge of information systems processing concepts and principles and a general knowledge of related systems engineering practices and techniques as they apply to agency computer systems and networks.
Your major duties and responsibilities include:
Working in conjunction with other junior and senior colleagues.
Installing and maintaining network hardware and software.
Ensuring that best practices regarding security are followed.
Providing technical assistance in the areas of network environment for configuration, installation, upgrades, troubleshooting of network specific issues.
Performing network support tasks as documented through Standard Operating Procedures.
Assisting in conducting and coordinating special projects and studies relating to the long and shortrange agency information technology requirements.
Monitoring the ongoing operation of local and wide area networks to ensure that systems are functioning properly and meeting optimal performance standards.
NOTE: Do not cut and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.
Males ages 18 through 25 must be registered with the Selective Service.
Must be at least 16 years of age.
Will be on a trial period for the duration of the program.
Must be a Recent Graduate.
Transcripts showing degree conferred must be submitted.
A cumulative GPA of 3.0 or higher is required.
Employment is subject to the successful completion of the pre-appointment process (i.e., background investigation, verification of qualifications and job requirements, completion of onboarding forms, submission of required documents, etc.)
You must sign a Pathways Recent Graduate Program Participant Agreement.
Qualifications
THESE QUALIFICATION REQUIREMENTS MUST BE MET BY THE CLOSING DATE 06/08/2023.
RECENT GRADUATE ELIGIBILITY:
YOU MUST BE A RECENT GRADUATE TO QUALIFY FOR THIS PROGRAM, AS DEFINED BELOW:
A. Completed all requirements for an associates, bachelors, masters, professional, doctorate, vocational, or technical degree or certificate from an accredited educational institution, with a cumulative GPA of 3.0 or higher*, on or afterJune 8, 2021.
B. Be a veteran who received their degree, with a cumulative GPA of 3.0 or higher*, on or after June 8, 2021 while on active duty service and were unable to apply for jobs until their recent discharge on or after June 8, 2021.
*Grade-point averages will be rounded to one decimal place. For example, 2.95 will round to 3.0 and 2.94 will round to 2.9.
NOTE: You must provide a copy of your unofficial transcripts that shows your degree will be conferred/awarded/completed and your GPA that verifies that you meet the education requirement as stated above. This documentation is required by the closing date of this announcement. Current students may apply if they are in their final semester, with a graduation date of Spring 2023. Include your expected graduation date on your resume and provide current transcripts. Your degree must be conferred by June 8, 2021. Please note that a copy of a diploma is NOT acceptable as verification.
In addition to meeting the Recent Graduate eligibility requirements listed above you must meet the OPM IOR requirements for the 2110 series.
QUALIFICATION REQUIREMENTS:
To qualify for this position, you must possess IT related experience and/or training that demonstrates that you possess each of the following four competencies:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
AND
In addition to meeting the four IT related competencies listed above, in order to qualify for this position, your resume must clearly demonstrate that you have one full year of the minimum qualifying specialized experience comparable in difficulty and responsibility.
MINIMUM QUALIFYING SPECIALIZED EXPERIENCE is experience that has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. To be creditable, an applicant's one full year of specialized experience must demonstrate the knowledge, skills, and abilities necessary for successful job performance.
GS-7: Applicants may meet the minimum qualifications for this grade based on one of the three methods below:
EXPERIENCE: Your resume must clearly demonstrate that you have one full year of the minimum qualifying specialized experience that is comparable in difficulty and responsibility to at least the GS-5 level in the federal service.
Examples of minimum qualifying specialized experience equal to the GS-5 level include performing the following types of tasks on a regular and recurring basis:
Assisting with installing operating systems and software on computer hardware; OR Assisting with configuring systems for network access
OR
EDUCATION: Completed (1) year of graduate education from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics operations research, statistics, or technology management or a graduate degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. (Must submit copy of transcripts).
OR
Have completed the requirements of a Bachelor's degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or have a bachelor's degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks, AND meet the requirements for Superior Academic Achievement (SAA).
Superior Academic Achievement (S.A.A.) is based on one of the following methods: A. Class standing -- Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses. B. Grade-point average (G.P.A.) -- Applicants must have a grade-point average of: 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on their official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2years of the curriculum. C. Election to membership in a national scholastic honor society -- Applicants can be considered eligible based on membership in one of the national scholastic honor societies recognized by the Association of College Honor Societies.
GS-9: Applicants may meet the minimum qualifications for this grade based on one of the two methods below:
EXPERIENCE: Your resume must clearly demonstrate that you have one full year of minimum qualifying specialized experience comparable in difficulty and responsibility to at least the GS-7 level in the federal service.
Examples of minimum qualifying specialized experience equal to the GS-7 level include performing the following types of tasks on a regular and recurring basis:
Assisting users resolving routine networking issues; OR Configuring systems to operate on the network.
OR
EDUCATION: Have a master's or equivalent graduate degree or at least 2 full years of progressively higher-level graduate education from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics operations research, statistics, or technology management or a graduate degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. (Must submit copy of transcripts)
Experience refers to paid and unpaid experience, including volunteer work done through National Service Programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited.
This position has an education requirement and a GPA requirement of a cumulative 3.0 or higher. You must submit a copy of your transcripts showing your degree is conferred (or a list of your courses including titles, credit hours completed and grades) to document that you have met the education requirement. Unofficial transcripts will be accepted in the application package. Official transcripts will be required prior to your starting work.
Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov.
Applications can be accepted from students who expect to complete qualifying education within 9 months from the date of application. However, agencies must verify that the education was completed successfully before the applicant can be appointed.
Additional information
HHS is an equal opportunity employer. Selection for this position will be based solely on merit without regard to race, color, religion, age, gender, national origin, political affiliation, disability, sexual orientation, marital or family status or other differences.
Security and Background Requirements: If not previously completed, a background security investigation will be required for all appointees. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. False representation may be grounds for non-consideration, non-selection and/or appropriate disciplinary action.
Program Completion and Conversion: Program participants may be non-competitively converted to a career/conditional or term position (lasting between 1-4 years). If not converted at the completion of the academic program, the appointment ends, and the intern is terminated.
E-Verify: HRSA participates in the USCIS Electronic Employment Eligibility Verification Program (E-Verify). E-Verify helps employers determine employment eligibility of new hires and the validity of their social security numbers.
Direct Deposit: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
Bargaining Unit: Position is not in the Bargaining Unit.
Recruitment Incentives: Recruitment incentives are not authorized.
Student Loan Repayment Incentive: Student loan repayment incentive is not authorized.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Traditional rating and ranking of applications does not apply to this vacancy. Applications will be evaluated against the basic qualifications.
Veteran's Preference does apply. If you are claiming Veterans' Preference, to verify your preference claim and receive preference you MUST submit supporting documents with your application package. If you are a veteran, click here for more information on veterans' preference.
Selections will be made in preference order. All preference eligibles must be selected before making selections from the non-preference eligible group.
To determine your qualifications and referral status, we may review your resume and supporting documentation and compare it against your responses to the vacancy questionnaire. Ensure you support your self-ratings by the information you provide in your application. We may verify or assess your qualifications at any time. Inflated or unsupported qualifications may affect your rating. Any misrepresentation or material omission of facts may be sufficient cause to end further consideration of your candidacy. Persons listed as having knowledge of your past accomplishments or experience in your application may be contacted for verification purposes at any time. Verification may, but need not, begin prior to receiving an offer.
Please follow all instructions carefully. Errors or omissions may affect your eligibility.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please contact either HRSA's Office of Human Resources at (301) 443-3780 or by email: askhr@hrsa.gov or HRSA's Reasonable Accommodation programs at (301) 443-2538 or by email: RA-Request@hrsa.gov. You must contact the Reasonable Accommodations Program prior to the closing date of this announcement to receive assistance. The decision on granting reasonable accommodation will be made on a case-by-case basis. Hours of operation: Monday through Friday 7:30AM to 4:00PM EST (except Federal holidays).
Submission of a resume alone is not a complete application. To apply for this position, you must provide a complete online Application Package which includes:
A current Resume - For resume writing guidance, please visit USAJOBS Resources Center or view their video tutorial. If you use your own resume, curriculum vitae, or any other written form you choose then you must describe your job-related qualifications that include beginning and ending dates (month/year) for paid and non-paid work experience, including the average number of hours worked per week for each job title listed. You must also ensure that the duties performed are clearly matched to each period of employment. If we cannot determine that you have performed qualifying duties for at least one year, then you may be rated ineligible.
A complete Assessment Questionnaire.
Other supporting documents to be submitted with application:
If you are a veteran with preference eligibility and you are claiming 5-points veterans' preference, you must submit a copy of your DD-214 (Member 4 Copy), or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. Click here for more information on veterans' preference.
College Transcripts or other official documentation from the qualifying educational institution showing that you meet the eligibility requirements for a Recent Graduate appointment, as described in the "Qualifications and Evaluations" section of this announcement. If you are claiming extended eligibility due to military service performed during the two-year period following graduation, you must submit a copy of your DD-214 showing the dates of such service.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Need assistance with the Federal application process? This video will provide you with an overview of the Federal application process for positions in the competitive civil service using USAJOBS. Please click the link to view How to Apply for Federal Jobs - YouTube
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (EST) on 06/08/2023 to receive consideration.
To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click the Submit My Answers button to submit your application package.
It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
Applicants please note: To assist us with an expeditious application review process, please do not submit any of the documentation listed below unless specifically requested in the announcement. The following documents are not required and do not need to be submitted with your resume:
Diplomas of any type (When education documents are required, you must submit unofficial transcripts)
Letters of Recommendation, Reference, or Congratulations, etc.
General training documents or certificates of completed training (Except Contract Specialist positions when requested in the announcement)
Any documents with a picture of the applicant (Except medical or nursing licenses when requested in the announcement)
Health Resources and Services Administration
5600 Fishers Lane
Rockville, MD 20857
US
Next steps
HHS has a critical preparedness and response mission: HHS protects the American people from health threats, researches emerging diseases, and mobilizes public health programs with domestic and international partners. In support of this mission, HHS offers its employees the opportunity to volunteer to become Federal Civilian Detailees and contribute their unique skills through voluntary temporary assignments to humanitarian emergencies or Departmental priorities countering new and emerging health, safety, and security threats.
Once your online questionnaire is received you will be sent an acknowledgement email that your submission was successful. We will update your status after each key stage in the application process has been completed. You may also check the status of your application through your USAJobs profile. check the status
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please contact either HRSA's Office of Human Resources at (301) 443-3780 or by email: askhr@hrsa.gov or HRSA's Reasonable Accommodation programs at (301) 443-2538 or by email: RA-Request@hrsa.gov. You must contact the Reasonable Accommodations Program prior to the closing date of this announcement to receive assistance. The decision on granting reasonable accommodation will be made on a case-by-case basis. Hours of operation: Monday through Friday 7:30AM to 4:00PM EST (except Federal holidays).
Submission of a resume alone is not a complete application. To apply for this position, you must provide a complete online Application Package which includes:
A current Resume - For resume writing guidance, please visit USAJOBS Resources Center or view their video tutorial. If you use your own resume, curriculum vitae, or any other written form you choose then you must describe your job-related qualifications that include beginning and ending dates (month/year) for paid and non-paid work experience, including the average number of hours worked per week for each job title listed. You must also ensure that the duties performed are clearly matched to each period of employment. If we cannot determine that you have performed qualifying duties for at least one year, then you may be rated ineligible.
A complete Assessment Questionnaire.
Other supporting documents to be submitted with application:
If you are a veteran with preference eligibility and you are claiming 5-points veterans' preference, you must submit a copy of your DD-214 (Member 4 Copy), or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. Click here for more information on veterans' preference.
College Transcripts or other official documentation from the qualifying educational institution showing that you meet the eligibility requirements for a Recent Graduate appointment, as described in the "Qualifications and Evaluations" section of this announcement. If you are claiming extended eligibility due to military service performed during the two-year period following graduation, you must submit a copy of your DD-214 showing the dates of such service.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Need assistance with the Federal application process? This video will provide you with an overview of the Federal application process for positions in the competitive civil service using USAJOBS. Please click the link to view How to Apply for Federal Jobs - YouTube
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (EST) on 06/08/2023 to receive consideration.
To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click the Submit My Answers button to submit your application package.
It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
Applicants please note: To assist us with an expeditious application review process, please do not submit any of the documentation listed below unless specifically requested in the announcement. The following documents are not required and do not need to be submitted with your resume:
Diplomas of any type (When education documents are required, you must submit unofficial transcripts)
Letters of Recommendation, Reference, or Congratulations, etc.
General training documents or certificates of completed training (Except Contract Specialist positions when requested in the announcement)
Any documents with a picture of the applicant (Except medical or nursing licenses when requested in the announcement)
Health Resources and Services Administration
5600 Fishers Lane
Rockville, MD 20857
US
Next steps
HHS has a critical preparedness and response mission: HHS protects the American people from health threats, researches emerging diseases, and mobilizes public health programs with domestic and international partners. In support of this mission, HHS offers its employees the opportunity to volunteer to become Federal Civilian Detailees and contribute their unique skills through voluntary temporary assignments to humanitarian emergencies or Departmental priorities countering new and emerging health, safety, and security threats.
Once your online questionnaire is received you will be sent an acknowledgement email that your submission was successful. We will update your status after each key stage in the application process has been completed. You may also check the status of your application through your USAJobs profile. check the status
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
